דרושים Production Design Lead ב-Salesforce ב-Mexico, Mexico City

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• Experience in Solution Engineer/Pre-sales Engineer/Customer Success or similar role.
• Advanced English .
• Solid presentation and communication skills.
• Experienced in pre-sales or in delivering SaaS implementations for enterprise clients.
• Knowledge of cloud technology.
• We're seeking individuals who are fully driven by the new world of AI and Data—autonomous, innovative, curious, collaborative, strong communicators, and natural problem-solvers.
• Ability to build impactful assets, demonstrations, prototypes.
• Skills and track record on project delivery in a customer environment.
• Team delivery, working with large groups in pressurized environments to deliver challenging complex proposals, solution designs and solutions.
• Continuous learning attitude with a demonstrated history of self-enablement and advancement in both technology and behavioral areas.
• Ability to communicate efficiently up, down and across an organization, summarizing concepts, scenarios and situations to senior internal and external individuals and teams, including positioning negative recommendations or proposals.
• Self-management and organizational skills, able to prioritize work based on evaluation of different requirements.
• Ideal candidates are curious by nature, passionate about innovation and continuous learning. They thrive in ambiguity, embrace creativity, and are not afraid to explore, iterate, and adapt.
• We value team players—those who are supportive, reliable, and capable of multitasking, setting priorities, and managing their time effectively.

• PREFERRED QUALIFICATIONS
• Experience in AI, automation, Generative AI Strategy and LLM-based Autonomous Agents.
• Salesforce Certifications.
  

• Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!
• World-class enablement and on-demand training with
• Exposure to executive thought leaders and regular 1:1 coaching with leadership
• Volunteer opportunities and participation in our 1:1:1 model for giving back to the community
• For more details, visit

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

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About the role

As the Senior Production Designer, you will be responsible for working closely with the Studio Manager and the project manager to intake project requests as they come in from HQ in Slack Lists. You will be a hands-on, pixel perfect craftsman, able to take an approved concept and confidently build it out in various sizes and media with a strong aesthetic POV, building those files to final production specifications. Types of work coming through will be mechanical production for our global events, digital design and production for demand gen campaigns including emails, banners, social, presentation design, infographic design, photoshop compositing.Please have a portfolio that shows the work you’ve been directly involved in and what your role was in those projects.

What you will do

• Work closely with project managers and project requestors to understand the project scope and proactively ask pertinent questions when needed.

• Deliver pixel-perfect, production-ready files for events and digital demand gen, across a range of media formats.

• Ability to take existing concepts and lay them out in various formats with a strong visual aesthetic.

• Expert understanding of Salesforce guidelines

• Take on multiple projects at one time

• Highly proactive, communicative, and focused on delivering on deadlines

• Ensure all final assets are properly prepared and uploaded to the internal DAM

What experience you have

• BA or BFA in Marketing, Design or related field

• Extensive experience in design, production or related field

• Experience working in digital design and production at an internal marketing organization or advertising agency environment

• Deep understanding of creative production processes across digital & print formats

• Experience managing internal client relationships and agencies

• Strong verbal and written communication skills with proficiency in English.

• 8 years of industry or related creative experience

• Expert knowledge of creative process and all digital creative software tools

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

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Job Details

About the role

As the Production Design Lead, you will be responsible for working closely with the Studio Manager and the project manager to intake project requests as they come in from HQ in Slack Lists. You will be very hands on but also have experience managing people as the team will eventually grow under you. Types of work coming through will be mechanical production for our global events, digital design and production for demand gen campaigns including emails, banners, social, presentation design, HTML development, and eventually motion graphics and video editing.Please have a portfolio that shows the work you’ve been directly involved in and what your role was in those projects.

What you will do

• Work closely with project managers and project requestors to understand the project scope and proactively ask pertinent questions when needed.

• Deliver pixel-perfect, production-ready files for events and digital demand gen, across a range of media formats.

• Ability to take existing concepts and lay them out in various formats with a strong visual aesthetic.

• Manage and mentor more junior production designers and graphic designers

• Expert understanding of Salesforce guidelines

• Take on multiple projects at one time

• Highly proactive, communicative, and focused on delivering on deadlines

• Ensure all final assets are properly prepared and uploaded to the internal DAM

What experience you have

• Extensive experience in design, production or related field

• Experience working in digital design and production at an internal marketing organization or advertising agency environment

• Deep understanding of creative production processes across digital & print formats

• Experience managing internal client relationships and agencies

• Strong verbal and written communication skills with proficiency in english.

• 8 years experience managing creative production both hands-on and leadership roles

• 8 years of industry or related creative experience

• Expert knowledge of creative process and all digital creative software tools

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

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visionaries,craftspeople,storytellers, strategists, producers, and more, whose sole purpose is to bring the brand to life across our incredible portfolio of work.

We are building a new production studio hub in Mexico City as an extension of our production studio in HQ. As the Studio Manager you will be the leader of this growing team. You will have the ability to do hands-on production as needed but your primary responsibility will be managing the workflow, talent and well-being of the team. The team will be responsible for producing a broad range of projects focusing on events signage for Dreamforce and our global events, digital demand gen campaigns that include email, banners, social and landing pages, Presentation design for executive presentations and events keynotes, and eventually motion graphics and video editing.
As the Studio Manager, you will be responsible for working with the Sr. Director and Operations Lead to implement our workflow process in this new team as projects come in from HQ within our workflow in Slack Lists. You will manage a growing team of production designers, graphic designers, project managers, digital developers and other production resources and lead in the hiring of each of these roles as we continue to build the team.

What you will do

• Work with recruiting and Senior Director on hiring open positions within the Mexico City team, reviewing job descriptions, candidates and conducting interviews.
• Work closely with the project manager on intaking projects from within our Slack Request channel ensuring all necessary details are captured to deliver on project request.
• Partner with HQ team on planning and prioritization to ensure effective resourcing for output across our identified lines of business
• Manage the day to day resource management of the team ensuring team is effectively allocated and moving projects to manage workload accordingly
• Provide brand governance on work coming through the studio, flagging if work is off brand and not following standards and following up with the business partners accordingly.
• Provide regular reporting to HQ team on work coming through the Mexico City studio, delivering data on volume, project types, duration of delivery, etc.
• Participate in regular QBRs with creative operations and program management to assess our tools and workflow and optimize and update regularly, implementing AI technology and automation where appropriate.

What experience you have

• Proven track record of experience Marketing, Design or related field and leading scalable content production teams in a global matrixed organization.
• Bilingual (English/Spanish)
• Working with distributed teams across multiple time zones
• Deep understanding of creative production processes across digital, video, audio & print formats
• Experience implementing and utilizing project management tools such as Slack Lists, Asana, Jira, Workfront etc.
• Familiarity with AI and automation tools in creative production
• Experience managing internal client relationships and agencies
• Strong verbal and written communication skills
• 8+ years experiencemanaging creative production both hands-on and leadership roles,Industry or related creative experience and

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These are the core skills you'll need to be successful:
- Pre-Sales enterprise software experience, skillset to establish trust with clients, and ability to influence key decision makers in the sales cycle
- Hands-on experience with middleware, integration architecture patterns, web services technologies, enterprise messaging patterns, APIs, SOA, ESB, BPM etc.
- Hands-on Java development experience and ability to code and debug against Java APIs is preferred
- Experience with cloud technologies - iPaaS, SaaS applications, cloud infrastructure, etc. is preferred
- Experience building and delivering Proofs of Concept (PoCs) and responding to functional & technical elements of RFIs/RFPs independently and effectively
- Ability to lead architectural discussions- Excellent verbal communication, written communication, and presentation skills in front of all audiences.
- Ability to travel as needed and to work flexible hours throughout the sales territory

What you’ll achieve:

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Your Impact:

• A Solution Engineer at Salesforce Marketing Cloud plays a pivotal role in aligning innovative digital marketing strategies to technology solutions within key strategic accounts. This role focuses on partnering with clients and collaborating with internal team members and C-level client contacts to drive consensus on multi-product technology solutions across the various Salesforce product lines. Solutions Engineers work on a wide array of assignments including business development, operations and IT strategies, as well as executive level product demonstrations. This person must assume the role of trusted advisor for driving innovative solutions forward while also improving business performance. The Solutions Engineer focuses primarily in these three areas:

• Business Problem Solving: Take ambiguous and complex business problems and using research and business assessment capabilities, define the problem, drive innovative ideas, define the opportunity set, and recommend actionable next steps.

• Innovation Management: Bring rigor to a client’s decision making process by presenting and evaluating solution options, and driving consensus among key stakeholders. In some instances, we help our clients develop new decision frameworks and governance processes that continue to deliver value far beyond a particular engagement.

• Connect Experiences: Demonstrate through software demos and rapid prototyping how connected experiences come to life with The Salesforce Marketing Cloud. This includes the delivery of executive level software demonstrations, construction of future state customer journey strategies, and developing long term IT roadmaps.

• “Solutioning” is fundamental to the Marketing Cloud SE role. It is important to realize that a component of the responsibilities will include assisting the customer, Account Executive and Professional Services team with the discovery, analysis and ultimately the recommendation of strategic solutions for the customer by delivering visionary pitches based in live product demonstrations to validate. These Solutions will leverage the Marketing Cloud technology to address the core marketing challenges and objectives that are uniquely identified for each customer.
  

Preferred Requirements:

• Technical knowledge in programming language like Ampscript, integration, API call
  Minimum 2 years of experience in Salesforce Marketing Cloud as a user, implementer or Solution Engineer

• Excellent communication and presentation skills; dynamic (persuasive) in presenting ideas to clients and prospective clients from VP to C-level

• Demonstrated success driving organisational change within client organisations

• Past experience in organisational design consulting, process design and optimisation, digital governance, and team dynamics a strong plus

• Ability to work with a broad team across multiple disciplines to help customers transform their business using the Salesforce Customer Success Platform

• Analyse, structure, and negotiate long-term technology roadmap initiatives with clients and partners

• Ability to understand, communicate and manage across the entire project lifecycle

• Broad knowledge of technology trends and relevance to clients businesses

• Proven experience leading strategy and digital roadmap projects in a complex business and marketing environment

• Strong understanding of user research, user-centered design principles and online consumer behavior

• New business opportunity identification

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

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What you will be doing

• Partner with Account Executives to drive complex, multi-stakeholder deal cycles across diverse customers to solve mission-critical business problems.

• Drive the discovery process, helping to uncover your customer’s current pains and align to their business objectives.

• Prepare and deliver high impact presentations and demonstrations that tell Slack's differentiated story.

• Partner with customers to design Slack based solutions that drive value and significant business impact.

• Ensure that customers understand and are comfortable with how Slack protects organizations with its industry-leading security program.

• Guide customers through the evaluation process of Slack ensuring that our solution meets key business objectives and technical requirements.

• Contribute to the success of a newly formed LatAm team and a rapidly growing and evolving SE organization.

• Act as a liaison between Product, Marketing and Sales, sharing customer feedback to help craft the product roadmap

What you need to be successful

• Recommended 2+ years of sales engineering or solution consulting experience in a SaaS organization.

• Excellent written and verbal communication skills; a knack for delivering compelling presentations and product demonstrations.

• A consultative approach with solving your customer’s business challenges.

• Having a track record of successfully overcoming technical and security objections. Problem solving is in your DNA!

• Familiarity with the enterprise SaaS ecosystem.

• Fluent in Portuguese.

• Business proficiency in English // Fluent in Spanish is a plus.

Experience will be evaluated based on alignment to the core proficiencies for the role (e.g. extracurricular leadership roles, volunteer work, etc.).

BENEFITS & PERKS

• Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!

• World-class enablement and on-demand training with

• Exposure to executive thought leaders and regular 1:1 coaching with leadership

• Volunteer opportunities and participation in our 1:1:1 model for giving back to the community

• For more details, visit

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement