דרושים Business Analyst People Service Delivery ב-Red Hat ב-United States, Raleigh

Job Responsibilities:

• Putting your knowledge of human resources best practices to use by assisting with specific projects under the supervision and mentoring of experienced Red Hatters.

• Use your general human resources knowledge and business understanding to create solutions for a wide range of talent challenges.

• Constantly learn about Red Hat’s business, culture and strategy and apply those concepts to enable our most valuable asset, our people.

• Assist your Red Hat team members in setting expectations with stakeholders and delivering a wide variety of solutions to the business.

• Build and maintain strong relationships with your colleagues and the business, developing your own network for long-term placement.

• Use your critical thinking skills to tackle tough problems in an innovative way.

• Proactively look for solutions to prevent problems from occurring.

• Bring innovative ideas and enthusiasm to the team while identifying new opportunities.

• Respond to incidents, escalations, and exceptions in a professional manner.

Required Skills:

• Passion for people and a desire to build a career in human resources

• Pursuing a Bachelor's degree (or equivalent) in Human Resources, Business Administration or a related field

• Ability to work effectively on your own and as a part of a team

• Ability to collaborate with both internal and external stakeholders, and excellent communication skills

• Demonstrated analytical and problem-solving skills

• Ability to navigate through ambiguity and take a systems thinking approach to a challenge

• Demonstrated ability and initiative to find the correct resources and collect required information

• Enthusiastic, motivated, positive attitude and willingness to learn

Primary Job Responsibilities:

• Design a program of need to know commands and understanding of Linux.

• Create and deliver external content like labs, blogs, how-to videos, tech tips, demos, papers, articles, etc.

• Create and deliver concept and technical presentations to Red Hat audiences

• Have an idea about how we can better show up with our product? Programatize that and do it!

Required skills:

• Technical background, with expertise in Linux

• Experience writing software on Linux (Python, node.js, php, or other language runtime)

• Desire to create high-quality, interesting, compelling technical content

• Success in a collaborative, technical environment.

• Excellent communication skills, both written and verbal

The following are considered a plus:

• Virtualization, Linux administration, using cloud based instances

Job Summary:

During this internship, you will help apply data management and analysis techniques to quantify the health and sustainability of open source software communities. You will have regular contact with AL/ML engineers and other data scientists gaining important insights into how Red Hat fosters its open source communities to grow its business. And you'll collaborate with open source community builders to provide timely reports of upstream activities to Red Hat stakeholders.

Job Responsibilities:

• Collect and document input from Red Hat technology users, customers, and other stakeholders to understand customer needs and requirements.

• Execute and develop a competitive analysis through researching competitive solutions and documenting their relative strengths and weaknesses.

• Develop and prioritize and document requirements, epics, and user stories for new releases of our offerings.

• Translate key findings into visualized presentations

• Network with other talented interns in an inclusive workplace where you can be yourself and thrive

Required Skills:

• Excellent written and verbal communication skills in English

• Ability to manage tasks, meet deadlines and analyze data to foster data-driven decisions

• Ability to effectively establish and maintain communication with both internal and external stakeholders

• Strong organizational and logistical skills

• Passion, curiosity, and desire to create new things and examine how things work internally

• Willingness to learn and proactively work as a part of a wider team

Responsibilities

• Collaborate with peers and the Istio community on the design and development of features, enhancements, and bug fixes within Istio

• Mentor and coach junior team members, and work with cross functional teams across Red Hat

• Develop examples demonstrating features of Istio (https://github.com/istio) within Red Hat OpenShift

• Engage with our support team to help them resolve customer issues

• Work with our documentation team to improve documentation related to the use of Istio within OpenShift

• Interact with globally distributed open source project teams and communities inside and outside of Red Hat

Required Skills

• 10+ years of experience in Software Development

• 7+ years experience working with cloud technologies like Red Hat OpenShift, Kubernetes, Docker, and/or other cloud platforms

• Knowledge of networking fundamentals and protocols such as TCP, TLS, HTTP, HTTPS, etc.

• 3+ years of experience programming with GO, with experience implementing controllers and/or operators in Kubernetes

• Ability to proactively identify, address, and resolve issues with minimal supervision

• Written and verbal English communication skills

• Passion for open source software, a positive attitude, and a desire to share ideas openly

• Experience contributing to an open source project/community is a plus

The salary range for this position is $148,540.00 - $245,050.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

What you will do

• Conduct, manage, direct, and support internal investigations related to allegations of illegal, unethical, or other improper conduct involving employees, partners (or other third parties) from start to finish, including analyzing incoming factual allegations, identifying and alerting appropriate internal and external stakeholders, gathering and reviewing relevant information, interviewing witnesses, and identifying any remediation measures

• Document investigations in a clear and accurate manner and prepare reports of investigation and/or briefings to leadership on significant matters

• Manage multiple investigations concurrently, which includes effectively delegating tasks, overseeing adherence to investigation processes, and leading other individuals that are providing direct support to the investigations function

• Coordinate with various stakeholders across Red Hat, including management and HR, in order to coordinate and implement remediation measures and other business improvements

• Issue spot, conduct trend analysis, and assist with providing reporting and analytics related to legal compliance investigations and other related compliance data

• Develop a solid network of relationships inside and outside of the organization to support the objectives of the Legal Compliance & Ethics Team and the Legal Investigations Team.

• Interact with Red Hat associates and IBM personnel in a way that enhances and promotes Red Hat’s culture of compliance

• Engage and manage outside legal counsel, as appropriate, including to opine on potential local civil or criminal legal issues for international matters

• Lead or support other Red Hat ethics and compliance initiatives, as needed

• Provide support to the Litigation Team, as needed, including managing employment-related litigation, resolving pre-litigation claims, and mitigating risk of future claims

What you will bring

• Qualified to practice law and in good standing in at least one jurisdiction

• 10+ years of relevant professional experience, with significant experience managing and conducting corporate internal investigations; familiarity with technology industry, channel sales models, and accounting is a plus

• Bilingual or multilingual language skills, as well as international legal experience, are a big plus (with an emphasis on fluency in Mandarin Chinese)

• Exceptional independent judgment and discretion in determining next steps and actions related to investigations, litigations, and other compliance matters of significance

• Excellent written and verbal communication skills, attention to detail, and strong analytical abilities demonstrated through your work experience

• Ability to multitask, meet deadlines, and handle a diverse and demanding workload in a fast-paced environment

• Proactive approach to recognizing business and compliance needs

• Understanding of key legal issues involved in litigation avoidance and preparation

• Ability to independently handle various litigation matters, including employment

1. Build the Red Hat Value Practice

• Collaboratively define the vision of customer value across the entire Red Hat customer lifecycle and the value community

• Build and execute strategies to establish a comprehensive value community partnering with internal teams (BD, professional services etc.)

• Establish and evolve a Red Hat value framework and deliverables to help sell the value across the portfolio and scale across customer segments

• Create a knowledge base including a library of reusable value assets, including value maps, benefit models, benchmarking, templates, tools etc.

2. CXO Customer Advisory on ROI and Business Value Achievement

• Directly engage with customer executive teams, helping articulate the strategic and financial impact of Red Hat’s digital transformation message to accelerate Sales cycles

• Develop C-level account strategies, ROI investment justifications, deal structures, commercial proposals, and value realization analysis

• Serve as a key source of market insights into how our customers view the economic benefit of using Red Hat relative to on-prem or competition

• Identify, lead and contribute to the creation of thought leadership (best practices, white papers, workshops, etc.) for pipeline building

3. Sales and Customer Success Counsel

• Act as a trusted advisor to regional Sales management by providing guidance on account strategies and helping prioritize Sales pursuits

• Manage relationships with regional Sales and Customer Success leadership to build effective enterprise Sales best practices

• Enable Sales teams to elevate their executive discussions by facilitating value-focused discovery and delivering business value impact analysis

What You'll Bring:

• 8+ years of detailed business case development, ROI / TCO financial modelling and executive storytelling experience

• Strong experience in Management Consulting or Investment Banking

• Strong skills in developing executive narrative slideware with inputs from multiple internal stakeholders at times

• Experience engaging with C-level executives and complex internal stakeholder groups

• Strong program management and communication skills

• Presentation skills including public speaking, meeting facilitation, and whiteboarding

• Ability to accomodate limited business travel

Would be a Plus:

• Familiarity with selling complex solutions or transformation programs in the cloud infrastructure or platform space

• Prior experience with people leadership

• Bachelor’s degree; Master’s degree in business administration

The salary range for this position is $260,330.00 - $429,590.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

What You Will Do

• Work closely with global and regional stakeholders, development teams, and architects to solve business problems

• Writing user stories, acceptance criteria as per business needs

• Driving team refinementsessions andimplement solutions using salesforce configuration

• Analyze business requirements perform gap analysis and root cause analysis

• Work with cross-functional teams to identify dependencies

• Ensure compliance with SOX, business controls, and IT general controls

• Identify system gaps and propose, design, and build solutions

What You Will Bring

• Graduate university degree in computer science, computer engineering, or a similar field

• 2+ years of SFDC experience

• Demonstrated experience working as part of an agile development team

• Experience with CI and CD tools like Git, VS Code, SonarQube, and the release process

• Solid knowledge of customer relationship management (CRM) software

• Understanding of the overall SFDC ecosystem

• Solid problem-solving, critical thinking, and analytical skills to set up and interpret logic, data tables, and rule relationships

• Desire to learn and apply new technologies

• Ability to learn quickly and master new skills as necessary

• Exemplary interpersonal skills

The Following Are Considered a Plus

• SFDC certifications

• Agile certifications

• Knowledge of SalesforceSalesCloud

The salary range for this position is $86,770.00 - $138,850.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave