דרושים Product Management -technical ב-Red Hat ב-United States, Boston

Job Summary:

As an intern, you will work closely with your mentor and gain experience on the marketing side, and you will be interacting with a broader team both locally and globally. The Product Marketing Marketing Manager (PMM) role, is a crucial role within an organization to develop and execute marketing plans for new and existing products. The intern will become familiar with and may be responsible for conducting market research, creating marketing materials, and managing the company's social media presence. The PMM works with cross-functional teams and the product manager to ensure the product's success.

In this role, you will work in an environment where diverse perspectives are invited, the best ideas are valued, and people feel empowered to contribute. Freedom and courage are two of our core values, which is why you can practice taking risks and exploring the unknown and developing strengths. Yet being a Red Hatter isn't just about being brave; it's also about demonstrating commitment and sticking to it.

Job Responsibilities:

• Work closely with your manager and mentor to learn to:

• Conduct market research, customer surveys, analyst inquiries, sales interviews, etc. to understand the market trends and potentially documenting case studies

• Develop and execute marketing plans for new, existing and multi-product offerings, which may include whitepaper, blogs, videos, website copy, and social media

• Create and/or refresh marketing assets and content, including presentations, case studies, solution briefs, web content, and data sheets for new, existing and multi product offerings

• Collaborate with partner business units and corporate marketing to ensure that assets are current, optimized, and impacting target business outcomes

• Produce internal communications and routinely update internal partners on program efforts and metrics

• Coordinate with your peers to ensure collaboration and consistency in all we do.

Required Skills:

• Excellent written and verbal communication skills.

• Passion, curiosity, and desire to learn

• Willingness to create new things and proactively working as a part of a wider team.

• Excellent critical thinking and problem-solving skills.

• Currently working towards a bachelor’s degree in a related major.

• Experience with social media marketing a plus

• Ability to

• Manage tasks and meet deadlines

• Understand of industry trends and best practice

• Analyze data to foster data-driven decisions

• Employ a customer focused approach

• Learn new technologies, such as; Google Workspace, Jira, Slack

What you will do:

During your first year as a Junior Technical Account Manager, you’ll participate in the FASTER Program, Field Accelerator for Sales and Technical Emerging Roles (we do love a good acronym), a comprehensive 12-month onboarding and development program designed to provide you with the deep technical knowledge, customer engagement skills, and industry insights needed to excel. You'll gain hands-on experience with Red Hat's diverse portfolio, learn from seasoned experts, and contribute to real-world customer solutions from day one. This cohort-based program starts in September 2026. Through this experience, you will:

• Discover all about Red Hat and how we support our customers in addressing their technical, developmental, and strategic business challenges with our comprehensive portfolio and services

• Build a strong support network of your Peers, Manager, Mentor, and other Red Hatters within and outside of your team

• Develop technical skills in the Red Hat portfolio that span Cloud, Automation, and AI solutions by completing training programs and attaining industry-recognized certifications

• Shadow and assist more experienced members as they deliver strategic technical and architectural guidance to key customers

• Enhance your professional capabilities through real-world experiences working directly with customers and participating in skill development opportunities.

• Focus on your personal and professional development as you grow your career at Red Hat.

• Support the Sales organizations’ goals to deliver customer business value, building enterprise IT solutions based on Red Hat platforms that create a trusted, consistent, and comprehensive foundation for any enterprise.

As a Junior Technical Account Manager, you will also:

• Respond to customer inquiries and requests, following established procedures

• Document customer interactions and track issue resolution progress in designated systems

• Escalate complex technical issues to senior team members for guidance and resolution

• Participate in internal training programs to develop product knowledge and technical skills

• Perform customer onboarding and account maintenance tasks with the assistance of senior team members

• Proactively identify and document known solutions for common technical challenges

• Contribute to the creation and maintenance of knowledge base articles and support documentation

What you will bring

• Passion and curiosity for open source technology, desire to build a career within the Tech industry, and expertise in emerging technologies

• Strong technical skills in computer science, IT, AI, or related fields, gained through university programs, upskilling boot camps, certificate programs, or military experience

• Demonstrated experience applying technical troubleshooting, documentation, analytical, and problem-solving skills with an attentive eye for detail in an enterprise IT-related project, showcasing the ability to diagnose and resolve complex issues

• Understand fundamental concepts of network communication and configuration

• Motivation to engage in self-directed learning on new technologies

• Demonstrated customer service skills and desire to be customer-focused, understanding customer needs, and helping them achieve their goals

• Effective communication (written and verbal), active listening and presentation skills

• Ability to work independently and collaboratively with internal teams and external customers

• Some exposure to scripting languages (e.g., Python, Bash) or programming languages (e.g., Java, Go) is a plus

• Full professional proficiency in written and spoken English

Job Responsibilities:

• Putting your knowledge of human resources best practices to use by assisting with specific projects under the supervision and mentoring of experienced Red Hatters.

• Use your general human resources knowledge and business understanding to create solutions for a wide range of talent challenges.

• Constantly learn about Red Hat’s business, culture and strategy and apply those concepts to enable our most valuable asset, our people.

• Assist your Red Hat team members in setting expectations with stakeholders and delivering a wide variety of solutions to the business.

• Build and maintain strong relationships with your colleagues and the business, developing your own network for long-term placement.

• Use your critical thinking skills to tackle tough problems in an innovative way.

• Proactively look for solutions to prevent problems from occurring.

• Bring innovative ideas and enthusiasm to the team while identifying new opportunities.

• Respond to incidents, escalations, and exceptions in a professional manner.

Required Skills:

• Passion for people and a desire to build a career in human resources

• Pursuing a Bachelor's degree (or equivalent) in Human Resources, Business Administration or a related field

• Ability to work effectively on your own and as a part of a team

• Ability to collaborate with both internal and external stakeholders, and excellent communication skills

• Demonstrated analytical and problem-solving skills

• Ability to navigate through ambiguity and take a systems thinking approach to a challenge

• Demonstrated ability and initiative to find the correct resources and collect required information

• Enthusiastic, motivated, positive attitude and willingness to learn

About the Job

You will be responsible for evolving and delivering our product roadmap by collaborating with customers, engineering, marketing, support, and field teams. As the accountable party for driving solution delivery, you will oversee timelines, roadmap execution, and ongoing stakeholder engagement. You will also engage with open source communities that support our container initiatives including Kubernetes, Knative, KEDA, Shipwright, Cloud-Native Buildpacks and other Cloud Native Computing Foundation (CNCF) projects.

As a Principal Product Manager, you will have strong communication, teamwork and persuasion skills. This is a great opportunity to work on a fast-growing offering alongside some of the brightest minds in open source.

What You'll Do

• Collect and document input from Red Hat OpenShift users, customers, community members and partners to understand customers’ needs; develop strategy and roadmap for OpenShift Serverless

• Research competitive solutions, commercial and do-it-yourself alternatives, documenting their relative strengths and weakness to develop competitive positioning and collect input for new releases

• Prioritize and document requirements, epics and user stories for new releases of our offerings

• Guide major enhancements of our offerings by working cross-functionally with core teams across our Engineering team and the upstream open source community

• Work with the OpenShift Engineering team and the overall Product team to manage releases and updates of our offerings and bring new Red Hat OpenShift solutions to market

• Work with our Sales teams to respond to customer inquiries; deliver customer presentations and demos and support the overall sales process

• Support sales and marketing activities including creating presentations, blogs, demos and other technical collateral for our offerings

• Review and provide feedback on the documentation for our offerings

• Participate in technical aspects of go-to-market engagements like live streams, roadshows, workshops, webinars, demos of offerings and solutions, industry and partner events, sales enablement and training

What You'll Bring

• 5+ years of enterprise software industry experience working in product management, technical marketing or a similar technical product or customer-facing role

• Strong understanding of serverless landscape and cloud-native application architectures, deployment and operations

• Strong understanding of developer experience and design principles

• Familiarity with the Kubernetes and the Cloud-Native Computing Foundation (CNCF)

• Understanding of and experience with open source projects and communities

• Proven track record of leading cross-functional teams to deliver impactful products

• Ability to think strategically, influence cross-functional teams and manage without direct authority

• Capacity to handle multiple competing priorities in a fast-paced environment

• Excellent written and verbal communication skills

• Ability to work in cross-functional environment with a distributed remote and global workforce

• Understanding of technical challenges to drive well-informed decisions with the development team

The salary range for this position is $151,170.00 - $249,390.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

Red Hat is looking for a Product Owner to act as the liaison between a cross-functional engineering team and its stakeholders. You will own and continuously adjust the product-delivery team backlog to react to both short-term business needs and the long-term vision in the Platform Tools area (specifically the C and C++ Libraries teams).

What you will do:

• Take a leadership role in a cross-functional team by defining priorities, ensuring alignment with stakeholders, and driving execution for the C and C++ Libraries teams.

• Act as the primary point of contact between Product Management, Engineering, and similar roles to ensure alignment on priorities and deliverables.

• With the engineering team, split features and epics into stories or tasks.

• Define Acceptance Criteria and ensure that the team understands the “what” to work on.

• Communicate product goals effectively to ensure the team can work autonomously and remain unblocked.

• Provide key information such as delivery plans by acting as an information radiator to the teams and stakeholders.

• Proactively monitor community related (upstream) and product and services related (downstream) communication channels and act as a voice for the team.

• Engage in and ensure effective on-going communication between customers, customer facing teams, and stakeholders and the engineering teams to allow for continuous feedback and improvement.

What you will bring:

• Strength in prioritizing development work while managing product management expectations

• Ability to resolve conflicting priorities and communicate key insights from multiple sources (e.g., product feedback, technical discussions, community input) to stakeholders and engineering teams.

• 3+ years of experience in a software development or product ownership role, preferably in an Agile or Scrum environment.

• Solid communication, presentation, organizational, time management, and interpersonal skills

• Highly self-motivated and proactive in engaging stakeholders to drive clarity and alignment.

• Excellent written and verbal skills in English

• Experience with shared ownership of software by a globally collaborative team

Nice to have:

• Experience with Jira, Bugzilla, GitHub, GitLab or similar (would be a plus)

• Experience with open source development practices

• Knowledge of C and C++ Libraries in general

• Knowledge of software development tools in general.

• Knowledge specifically of any of the following: glibc (https://en.wikipedia.org/wiki/Glibc) , GCC’s (https://en.wikipedia.org/wiki/GNU_Compiler_Collection) libstdc++ , tzdata (https://en.wikipedia.org/wiki/Tz_database) , Boost (https://en.wikipedia.org/wiki/Boost_%28C%2B%2B_libraries%29) , TBB (https://en.wikipedia.org/wiki/Threading_Building_Blocks) , Autotools (https://en.wikipedia.org/wiki/GNU_Autotools) , Make (https://en.wikipedia.org/wiki/Make_%28software%29) , lexer-parser generators (like flex (https://en.wikipedia.org/wiki/Flex_%28lexical_analyser_generator%29) and byacc (https://en.wikipedia.org/wiki/Berkeley_Yacc) ), libffi (https://en.wikipedia.org/wiki/Libffi) , and ltrace (https://en.wikipedia.org/wiki/Ltrace) .

• Knowledge of ISO C (https://www.open-std.org/jtc1/sc22/wg14/) and ISO C++ (https://www.open-std.org/jtc1/sc22/wg21/) technical standards

• Knowledge of ISO C (https://www.open-std.org/jtc1/sc22/wg14/) and ISO C++ (https://www.open-std.org/jtc1/sc22/wg21/) working groups, and associated standards body processes.

The salary range for this position is $116,270.00 - $191,840.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

About the Job

Red Hat is seeking a Senior Product Manager to join our Hybrid Platforms team in Boston, MA. In this role, you'll be responsible for the OpenShift logging stack, which includes both Vector and Loki-based stacks shipped with customer clusters, as well as a hosted Observability solution operated by Red Hat. You’ll work closely with our Engineering and Product teams to build and deliver these solutions to market. You will plan and deliver product content for new releases and launches of our offerings, prioritize and communicate product requirements to guide development, support the field team in advanced sales opportunities, perform competitive reviews and analyses, and work with partners. You'll actively contribute to the overall company strategy and work closely with the Engineering, Marketing, Support, Sales, and Field teams to ensure the success of our offerings. You will also engage with open-source communities that support our container initiatives, including Kubernetes, other Cloud Native Computing Foundation (CNCF) projects, such as Loki, Vector, Fluentd, and Elasticsearch, among others.

What You Will Do

• Collect and document input from Red Hat OpenShift users, customers, community members, and other stakeholders to understand customer needs; develop a strategy and roadmap for our offerings

• Research competitive solutions, both commercial and do-it-yourself alternatives, documenting their relative strengths and weaknesses to establish competitive positioning and collect input for new releases

• Prioritize and document requirements, epics, and user stories for new releases of our offerings

• Guide major enhancements of our offerings by working cross-functionally with core teams across our Engineering team and the upstream open-source community

• Work with the OpenShift Engineering team and the overall product team to manage releases and updates of our offerings and bring new Red Hat OpenShift solutions to market

• Work with our Sales teams to respond to customer inquiries; deliver customer presentations and demos, and support the overall sales process

• Support sales and marketing activities, including creating presentations, blogs, demos, and other technical collateral for our offerings

• Review and provide feedback on the documentation for our offerings

What You Will Bring

• 5+ years of enterprise software industry experience working in product management, technical marketing, solutions engineering, or a similar technical product or customer-facing role

• Linux skills and experience with Linux container technologies and Kubernetes

• Previous experience bringing to market, building, or otherwise working with cloud observability solutions to collect and analyze data from applications and infrastructure.

• Understanding of advanced cloud platform management concepts (metrics, logs, tracing events, alerting, diagnosis, resolution, visualization)

• Ability to work as part of a team; experience working with product marketing or guiding positioning and go-to-market strategies for mission-critical software offerings

• Experience with Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), IBM Cloud or similar cloud or application management solutions

• Bachelor's or graduate degree or equivalent experience, preferably in computer science, engineering, or a related discipline

• Proven track record of motivating and leading others without having direct authority over them

• Prior success in shaping cross-offering integrations is a big plus

• Evangelist with proven written and verbal communication skills

• Willingness to travel up to 25%

The following are considered a plus:

• Previous experience working with and guiding data science or data analytics teams.

• Familiarity with cloud operations management platforms such as Google Cloud Stackdriver, Amazon CloudWatch, VMWare Tanzu, or Azure Operations Management Suite

• Previous community involvement with Kubernetes, KubeVirt, OpenStack, oVirt, or other open-source projects

• Experience with Red Hat OpenShift, Red Hat OpenStack Platform, Red Hat Virtualization, VMware, or other enterprise-level infrastructure solutions

• Working knowledge of the CNCF ecosystem of open-source solutions

• Prior experience with the agile development process

• Familiarity with Jira or a similar tool

The salary range for this position is $133,650.00 - $220,680.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

Primary role responsibilities:

• Engage with engineering teams to promote security-aware development of Red Hat technologies/solutions, with a focus on our AI Platform.

• Understand current and emerging threats in the enterprise and how they apply to AI platforms.

• Analyze complex software systems and identify potential weaknesses in their architecture.

• Plan and carry out threat modeling activities, and realistic threat simulations across our offerings.

• Consult with software developers and product teams on improved security architecture.

• Ensure that product roadmaps and new features mitigate risk, adhere to security policies, and provide customers with minimal security risk.

• Contribute to customer facing security documentation, reference, and other data as used by the common vulnerabilities and exposures (CVE) pages.

• Promote Red Hat Product Security efforts within the community and the greater public.

Required Skills:

• Bachelor's degree in computer science/engineering or equivalent/relevant work experience.

• Strong understanding of common security vulnerabilities, (e.g. OWASP Top Ten) including how to detect, demonstrate, mitigate and resolve them.

• A good understanding of LLM’s, AI architecture patterns, and related technologies such as MCP.

• Good understanding of Linux security technologies and product security experience; for example: POSIX Permissions, ACL, SELinux; Seccomp, Linux namespaces and cgroups;

• Linux administrations related to security: secure boot, TPMs, trusted execution environment, Linux boot chain, virtualization, containers and hypervisor security.

• Experience with C and Python programming languages, and a willingness to learn new ones.

• Knowledge and experience with modern container orchestration systems: Kubernetes, Openshift; comfortable with container technologies.

• Ability to work with minimal supervision, in a fast-paced environment with a multicultural team distributed across multiple countries and time zones.

• Solid communication and negotiation skills. Excellent collaboration skills and dedication as a teammate.

The salary range for this position is $121,790.00 - $194,740.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave