דרושים Business Analyst People Service Delivery ב-Red Hat ב-Czechia, Brno

What will you do?

• Assist Red Hat Academy’s global program owner in developing and tracking project plans, milestones, and deliverables.

• Develop opportunities to expand the Red Hat Academy Program

• Ongoing performance improvements to ensure better quality, increased efficiencies and improved user experience

• Define processes and metrics to drive and measure consumption and quality of the Red Hat Academy program

• Plan, schedule, monitor, and report on activities related to each project

• Coordination of cross-functional teams (through meetings and progress measurement activity) which bring distinct, specific projects to completion both on time and within budget

• Define and implement guidelines and processes to prevent abuse of program benefits

• Develop and maintain collateral to support the Red Hat Academy Program

• Define, develop, generate, maintain and report metrics that measure the success of the Red Hat Academy Program both qualitatively and quantitatively.

• Ensure adherence to legally binding requirements

• Coordinate project team meetings to ensure alignment on objectives.

• Resolve routine project issues and escalate complex matters to senior team members.

• Communicate project updates to cross-functional teams.

• Maintain and organize project documentation for reporting purposes.

• Support the creation of project metrics and dashboards with guidance from senior team members.

What will you bring?

• Bachelor's degree in business administration, marketing, or communications with demonstrated technical expertise

• Experience as a program or project Manager in an IT academy program offered by a software or technology vendors is highly desired

• PMP or other industry recognized certification is high desired

• Excellent written and verbal communication skills, interpersonal skills, presentation skills, leadership skills, analytical abilities, and business judgment

• Ability to work globally outside normal business hours

• 5+ years experience as a project coordinator for IT training based projects, management of IT academy program projects is highly desired

• Ability to coordinate necessary internal and external groups to create business plans

• Comfort working in a collaborative environment, and as a team player is a must.

• Excellent analytical, problem solving, and creative thinking skills

• Takes ownership of issue / problem resolution by ensuring systematic and timely risk / issue tracking, appropriate escalations/follow up and regular status reporting

• Experience establishing and contributing to process improvements

• Detail oriented and able to work in a fast-paced environment

• Ability to leverage various types of media to tell factual stories clearly, creatively, and succinctly.

What You Will Do

• Design, develop, and test new features for the Content service

• Contribute to the end-to-end delivery of the service

• Communicate with peer engineers within your team and Red Hat

• Collaborate with Support, Product Management, User Experience, and Documentation teams

What You Will Bring

• Experience developing software professionally

• Knowledge and curiosity about how package updates work in Linux

• Strong problem solving skills

• Excellent written and verbal communication skills in English

• Ability to work effectively in a distributed team

The following are considered a plus

• React, Typescript, and testing frameworks such as Playwright or Cypress experience would be a plus

What you will do

• Collaborate with peers and the Istio community on the design and development of features, enhancements, and bug fixes within Istio

• Develop examples demonstrating features of Istio within Red Hat OpenShift

• Engage with our support team to help them resolve customer issues

• Work with our documentation team to improve documentation related to the use of Istio within OpenShift

• Interact with globally distributed open source project teams and communities inside and outside of Red Hat

What you will bring

• Experienced in software development

• Experience programming with Go, with experience implementing controllers and/or operators on Kubernetes

• Experience working with cloud technologies like Red Hat OpenShift, Kubernetes, Docker, and/or other cloud platforms

• Knowledge of networking fundamentals and protocols such as TCP, TLS, HTTP, HTTPS, etc.

• Ability to proactively identify, address, and resolve issues with minimal supervision

• Written and verbal English communication skills

• Passion for open source software, a positive attitude, and a desire to share ideas openly

• Experience contributing to an open source project/community is a plus

What you will do

• Collaborate with peers and the Istio community on the design and development of features, enhancements, and bug fixes within Istio

• Mentor and coach junior team members, and work with cross functional teams across Red Hat

• Develop examples demonstrating features of Istio (https://github.com/istio) within Red Hat OpenShift

• Engage with our support team to help them resolve customer issues

• Work with our documentation team to improve documentation related to the use of Istio within OpenShift

• Interact with globally distributed open source project teams and communities inside and outside of Red Hat

What you will bring

• Highly experienced in software development

• 3+ years of experience programming with Go, with experience implementing controllers and/or operators on Kubernetes

• 3+ years experience working with cloud technologies like Red Hat OpenShift, Kubernetes, Docker, and/or other cloud platforms

• Knowledge of networking fundamentals and protocols such as TCP, TLS, HTTP, HTTPS, etc.

• Ability to proactively identify, address, and resolve issues with minimal supervision

• Written and verbal English communication skills

• Passion for open source software, a positive attitude, and a desire to share ideas openly

• Experience contributing to an open source project/community is a plus

Job Summary:

You'll maintain a current knowledge of the information security industry to help you evaluate, recommend, and implement security controls to prevent and detect information security incidents. Good communication skills are a must as you will consult with a range of customers and stakeholders. You will advise them on projects, manage incidents and collaborate to deliver corporate information security enhancements, thereby contributing to Red Hat's overall success.

What will you do:

• Work to understand and improve Red Hat's information security posture.

• Support information security initiatives from creation to delivery.

• Help implement automated detection and alerting for potential security incidents.

• Participate in security incident handling and respond to customer inquiries.

• Provide security consulting, awareness and outreach to all areas of the business.

• Stay current with information security developments (such as vulnerabilities, threat activity, attacker techniques and countermeasures) and apply these in an enterprise context.

What will you bring:

• 0-2 years experience in a technical or operational role/program or university experience with a focus in information security

• Ability to work effectively with a global team using various communication methods.

• Good customer service and communication skills in English, both written and verbal, to convey information effectively and professionally to a wide variety of audiences.

• A methodical, data-driven approach to security analysis and the ability to think laterally and creatively in order to implement pragmatic security improvements and detect/respond to incidents.

• Knowledge of or willingness to learn a scripting language (such as Ruby, Python, Perl or Shell) to automate solutions.

• Prior participation in open source software projects would be a plus.

Please note that this position is intended for candidates who are currently completing their studies (expected graduation in spring) or have graduated within the past three years.

What will you do:

• Responsible for benefit plans, programs, and portfolios across multiple geographies, with a particular focus on APAC

• Design, recommend, and implement regional and country-specific benefits programs and portfolios, consistent with Red Hat’s overall rewards philosophy and People strategy through collaboration and consultation with key stakeholders, partners, and business leadership

• Drive the capture of local and regional requirements for benefit program enhancements and new programs through collaboration with People team colleagues and business leadership

• Analyze market data, statutory requirements, and benchmarks of country-specific benefits programs to provide insightful competitive and cost analysis to make program design recommendations and enable implementations

• Remain up to date on local and regional legislative changes, educate key stakeholders on changes, and recommend program changes accordingly

• Collaborate and provide subject matter expertise to internal partners, associates, and management on a variety of benefit matters in support of benefit programs

• Escalation point of contact for associate queries

• Interface with the Talent Acquisition team to provide enablement on benefit program changes and to review competitive reward data coming from the external candidate market

• Partner with our People Service Delivery team to ensure delivery processes are efficient and scalable

• Manage relationships with third-party benefit plan brokers, providers, and external vendors, including renewal and negotiation of benefits contracts and cost management

• Support benefits-related merger and acquisition (M&A), and geographical expansion efforts, such as due diligence, benchmarking, new program design, integration, and post-integration

What will you bring:

• Experience in international benefits and a strong working knowledge of benefits programs for multiple countries or regions

• Experience designing, implementing, managing, and delivering benefits programs at scale for a growing organization, across multiple geographies is essential

• Excellent written and verbal communication skills and the ability to communicate with both empathy and clarity across the organization

• Outstanding attention to detail is required

• Ability to work both independently with minimal direction and collaboratively across multiple functions

• Effective at influencing across virtual/cross-group teams

• Ability to forge close relationships, influence decisions, and gain trust as an advisor and consultant

• Strong customer focus

• Proven track record of aligning benefit programs with business strategy/objectives in a progressive environment while designing and delivering new programs for emerging markets

• Understanding of payroll processes related to benefits administration

• Ability to operate at a fast pace with clients and ever-changing business needs, remaining creative and innovative with team and clients

• Knowledge of international labor and/or benefits legislation.

• Innovation and creativity

• Change management

• Experience in working with or managing an outsourced benefits broker/vendor is preferred

• Experience with multinational pooling is preferred

• Bachelor’s degree in human resources, business, economics, or a related field is desirable