דרושים Vip Account Specialist ב-Playtika ב-רומניה

Key Responsibilities:

• Manage all HR processes with a focus on personnel administration
• Oversee the employee service center platform, including answering employee inquiries, providing updated content, and managing the ticketing system.
• Maintain and ensure the smooth functioning of HR systems
• Prepare and provide periodic reports for management as required.
• Handle administrative tasks, including preparing and filing documents related to employment
• Provide backup support for payroll processing and partner with accounting and payroll departments to maintain the payroll database and perform internal audits.
• Manage employee lifecycle processes, including onboarding, internal mobility, offboarding, and more.
• Collaborate with internal stakeholders, including Finance, IT, Operations, HR to ensure seamless operations.

Requirements:

• Minimum 2+ years of experience in an HR Generalist/Specialist role, with a focus on personnel administration and HR information systems.
• Previous experience working in an employee service center or similar function.
• A passion for HR and a relevant Bachelor’s degree.
• Familiarity with Romanian labor regulations and HR best practices.
• Mandatory knowing English
• Experience with Oracle - Plus
• Strong proficiency in Microsoft Excel and PowerPoint.
• Excellent communication and active listening skills.
• A solution-oriented mindset with a keen attention to detail.
• Ability to manage both routine tasks and innovative projects, meeting deadlines with flexibility.

Why Join Us:

• Be part of a dynamic and growing HR team.
• Opportunity to make a significant impact on employee satisfaction and HR processes.
• Collaborative and innovative work environment.

• Annual bonus
• Daily lunch and refreshments
• Meal vouchers
• Holiday vouchers
• 21 vacation days
• 6 long weekends
• 1 day off for your birthday
• Additional days-off
• Private medical subscription
• Private dental subscription
• Glasses allowance
• Private pension
• Wellbeing plan
• Birthday gift
• Bonus and gift cards for special events (Easter, 1st of June, 8th of March, Christmas)
• Transport settlement
• Parking facilities
• Exciting company events
• Games: pool table, ping-pong, fuzzball, air hockey, etc.
• Central location: Timpuri Noi (Hybrid Work)

• Manage the VIP Players as a group, including one-on-one communication
• Stay on top of account, monitor and analyze trends and metrics, and make sure individual/team kips are reached
• Ensure the timely and successful delivery of our solutions according to players needs
• Understanding company objectives and the ability to craft custom effective strategic plans to meet goals
• Communicate the progress/challenges of monthly/quarterly initiatives
• Crafting syndication schedules, tone, and messaging guidelines that give a personal experience to the player
• Enhance department and organization's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments

• At least 2 years of experience in Customer Service
• A self-motivated go-getter who is driven to achieve results creatively
• Excellent communication, organization and planning skills
• Team player and a problem solver
• Adaptable and able to handle multiple tasks
• Analytical person, good with numbers and reports

• Annual bonus
• Daily lunch and refreshments
• Meal vouchers
• Holiday vouchers
• 21 vacation days
• 6 long weekends
• 1 day off for your birthday
• Additional days-off
• Private medical subscription
• Private dental subscription
• Glasses allowance
• Private pension
• Wellbeing plan
• Birthday gift
• Bonus and gift cards for special events (Easter, 1st of June, 8th of March, Christmas)
• Transport settlement
• Parking facilities
• Exciting company events
• Games: pool table, ping-pong, fuzzball, air hockey, etc.
• Central location: Timpuri Noi (Hybrid Work)