דרושים ב-Philips ב-Saudi Arabia, Riyadh

Start date:
September 2025

Contract:

Your role:

• Install Philips Healthcare (PH) equipment according to standards with respect to quality and installation time as set by PH

• Perform planned maintenance and equipment modifications within the scheduled time and to the quality standards set by PH

• Perform corrective maintenance, supported when necessary by tier-2 support helpdesk

• Submit timely and accurate service data, job sheets, reports, expense claims, radiation film badges, field problem reports and other paperwork as assigned

• Being aware of customer needs and potential commercial leads (Philips Lifecycle Solutions – PLS) through customer visits and provide feedback and recommendations to the management, relevant people within the organization

• Being a professional representative for PH with respect to customer problems, ensuring personal acceptability by the customer in appearance and behavior in accordance with PH policy and targets

You're the right fit if:

• You are a post-2023 Bachelor / Master graduate of Biomedical Engineering, Electrical Engineering or equivalent

• Have experience in maintenance and troubleshooting of technical complex systems as an asset

• Fluent in English, verbal and written in addition to local language

• Customer-oriented

• Available for business trips (driving license needed) inside the KSA

Your role:

• Leads commercial partnerships with customers in a multiple country or multiple markets, focus is KSA , ensuring revenue growth, fostering strong customer relationships, and negotiating contracts to maximize market share and profitability.

• Develops the sales strategy and plan, including sales forecasts and Annual Operating Plan (AOP) execution, to drive revenue growth, optimize market opportunities, and consistently achieve sales targets.

• Leads the sales team, closely collaborating with cross-functional teams and market stakeholders to drive sales performance, align strategies, and ensure seamless execution of market initiatives.

• Leads a moderate product portfolio or a new product/market combination by improving sales and margins with existing direct and indirect customers, identifies new customers within the defined strategy, and expanding business opportunities to drive growth and strategic objectives.

• Addresses and resolves complex conflicts or issues arising during the sales process promptly, ensuring effective solutions to maintain positive client relationships and uphold customer satisfaction and trust.

• Gains and maintains market information and knowledge to effectively capture and sustain targeted market shares across the assigned product portfolio, ensuring competitive positioning and alignment with strategic business goals.

• Develops strategies to generate new leads, enhance market reach, and expand the customer base, focusing on identifying growth opportunities, optimizing lead generation channels, and driving customer acquisition.

• Reviews and enhances sales processes to boost efficiency and effectiveness by identifying areas for improvement, implementing best practices, and leveraging data-driven insights to streamline workflows and drive better sales outcomes.

• Ensures compliance performance within the designated market, addresses compliance issues, and oversees quality and regulatory functions to provide accurate and timely information for management review.

• Leads succession planning and comprehensive talent management, driving employee selection, performance management, compensation management, and career development in alignment with organizational operational goals.

• May drive budget planning and P&L management to optimize profitability and enhance financial performance.

You are the right fit if

• Bachelor's/ master’s degree Business Administration, Project Management, Sales, Marketing or equivalent.

• Minimum 10 years of experience with Bachelor's ,preferably Master's in areas such as Sales, Marketing, Business Development, E-commerce, Marketing technology, Healthcare or equivalent.

• KSA MOH knowledge is a strong asset.

• Fluent in English and Arabic is a must.

Certified Lean Advanced.
• Regulatory Compliance
• Contract Management
• Stakeholder Management
• Continuous Improvement
• Sales Acumen
• Strategic Planning
• Budget Management
• Project Management
• Risk Management
• People Management
• Risk Modeling
• Sales Funnel Optimization
• Go-to-Market Strategies
• New Product Introduction (NPI)
• Portfolio Management

• KPI Management

• Sales Forecasting

• Data Analysis & Interpretation Market Research & Analysis Change Management

Policy Development

• Enterprise Resource Planning (ERP) Systems

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about .
• Discover .
• Learn more about .
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care .

Your responsibilities

• Responsible end to end for the optimal usability of at least one product, thus securing high use-quality through meticulous attention to detail.
• Creates use scenarios and conducts usability risk management and UFMEA to identify and capture potential use errors, ensuring product design minimizes user risks and enhances overall user experience. The Usability Designer has ownership of these deliverables from concept through product development and post-market.
• Compiles Human Factors Engineering (HFE) report to showcase completion of usability activities, ensuring the product's safety and efficacy through documented evidence of successful usability engineering processes, in compliance with legal regulations (FDA, IEC 62366.1, EU-MDR, NMPA), as well as Philips internal Quality Systems.
• Analyzes the cognitive, physical, and situational contexts of product usage through a systems thinking approach and conducts workflow and task analyses to map out efficient processes.
• Conducts meetings with R&D cross-functional teams and interfaces with (Clinical) Marketing, as well as the broader design team and the usability peer community, while managing dependencies within relevant processes.

• Provides recommendations and guidance for design enhancements to user experience designers, product designers, and development teams, contributing expertise to improve product functionality and user satisfaction.
• Remains flexible on changing scope and identifies challenges pro-actively.
• Stays on top of developments and insights regarding medical device regulations for all markets.
• Complies with legal site agreements, including non-disclosure, safety risk assessment, insurance, informed consent, and professional service agreements.
  

We are looking for

• A usability specialist with a high quality bar, who has a particular passion for the medical domain.
• An academic background in industrial design, or cognitive science/psychology with focus on Human-Computer Interaction or human factors, or equivalent.
• 3-5 years progressive experience as usability (human factors) specialist or related, experience managing stakeholders in complex environments is preferred.
• Expert knowledge of usability methodologies, processes and standards, particularly medical device regulations (NMPA, FDA, IEC 62366.1, EU-MDR).
• Understanding of (academic) design of experiments and statistical analysis.
• Experience in the end to end process of creation of products from requirements analysis to validation.
• Great communication, collaboration and leadership skills to perform with multidisciplinary and international (management-) teams.
• Proficient in English language in both speaking and writing.

Beneficial skills:

• Understanding of Quality System Regulations (QSR);
• Understanding of Risk Management process;
• Understanding of Agile product development;
• A getting-things-done mentality;
• Pro-active mindset.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about .
• Discover .
• Learn more about .
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care .

1. Work on various healthcare/medical interoperability software projects, including developing prototypes, updating existing projects, etc.
2. Work on security related projects, such as researching on existing security toolkits, developing prototypes, etc.
3. Support team on documentation work.
4. Other related task per project request.

1. Graduate student majored in computer science, computer engineering, software engineering, electronic engineering, biomedical engineering or related;
2. Familiar with software development skills and toolsets, e.g., Git, Tomcat, Python/Java, NodeJS, Docker, Linux, ChatGPT, Copilot.
3. Familiar with documentation toolsets and technologies, e.g., MS Office, Markdown.
4. Have basic AI and cryptographic concepts and better to have AI developing skills.
5. Knowledge/experience on C++/Rust is a plus.
6. Good English reading and writing skills.
7. Willing to learn new technology and skills.

Promote the CT portfolio in KSA

Your role:

• Promoting CT products, systems and services in customer visits, seminars, and trade shows.

• Executing the marketing plan for the assigned modalities.

• Deploying programs (including Installed Base programs) to the districts to drive business for the assigned modalities.

• Driving the district business by thorough analysis, planning, execution, and review in close cooperation with the District Manager as well as executing corrective actions when required.

• Working as part of an account team to ensure results are reached according to account plans.

• Providing input in the generation of Order intake & sales forecast

• Participating in the district sales planning exercise and maintain funnel quality for the assigned modalities.

• Providing information about market trends, competitor’s sales practices and potential projects to the responsible Business Manager

• Ensuring customer satisfaction by timely responding to all customer requests so that customers find it easy to do business with Philips Healthcare (PH)

• Supporting new products launches

• Updating stakeholders with customer facing role (e.g. District Managers, Account Managers) on product and market developments

You are the right fit if you have:

• University degree. Medical educational or biomedical engineering background would be an asset.
• Min.5 years of experience in sales or account management role within medical device business in healthcare sector
• Familiar with matrix, multinational environment is a must.
• 5 years' experience in CT is a must
• Professional knowledge and experience in the usage of relevant marketing and sales techniques and tools
• Fluent in English and local language, verbally and in writing
• Excellent independent negotiation skills, performed within given guidelines and sales plan.
• High level of business acumen
• Readiness for traveling.
• Good communication and presentation skills

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Your role:

• Develop and actively pursue list of renewal accounts and create individual plans of action

• Collaborate with other departments across the company to ensure customer satisfaction

• Ensure accounts remain in good standing through consistent follow up and communication

• Demonstrate solution-selling skills and manage internal relationships with the sales and customer delivery organizations to meet renewal and retention objectives

• Identify and share opportunities and leads with the Sales Account Manager and / or Sales specialists to drive up customer expansion within the existing customer base.

• Participate in customer calls and meetings to address outstanding issues, communicate value of the offerings and partnerships and explain contractual pricing, terms and conditions.

Bachelors Degree

Minimum of 5 years of experience in technology or software business

Minimum 2 years in sales, renewals, customer success or account management.

Work experience in the Healthcare field

Excellent presentation, communication & follow up skills

Fluency in English

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about .
• Discover .
• Learn more about .