דרושים Sr Manager Compliance ב-Paypal ב-United Kingdom, City Of London

Essential Responsibilities:

• Identify issues and recommend best practices for risk management within the organization.
• Lead functional projects and programs that enhance risk assessment and mitigation efforts.
• Collaborate with teams to analyze business trends and their implications for risk management.
• Contribute to process improvements that enhance the effectiveness of risk management strategies.
• Provide guidance and support to team members in executing risk management initiatives.

Expected Qualifications:

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Core Duties and Key Strategic Objectives
• Provision of second line market compliance oversight & advisory support to varied business and product and servicing teams across the Uk and Global enterprise.
• Support for Risk & Compliance Program delivery, including risk assessments, annual oversight and monitoring plans, policy development.
• Effective reporting of key risks and KPIs into UK governance, including PPUK Product Governance, Outsourcing, Conduct and Customer Outcomes, Risk and Audit & Risk Committees, along with other global fora.
• Delivery of new and existing product compliance reviews to support identification and appropriate mitigation of first line operational and regulatory risks, in line with PPUK policy and risk appetite.
• Ongoing maintenance of SME knowledge to facilitate effective advice and oversight of current and emerging risks.
• Collaboration with internal teams (such as PPUK functional leaders, Global Financial Crime, Program enablement, internal control partners, product leaders) to drive effective risk mitigation plans and supporting business requirements.
• Collaboration with global risk and compliance teams, across all three lines of defence, to support strategic development, policy / process alignment and continuous improvement of risk and compliance management frameworks.

You Will Also

In this role you will be critical to the successful execution of the UK and Global risk and compliance programmes. To achieve this, you will also need to :
• Act as a trusted partner to business and enablement teams and work to implement Programme, new product and BAU change to comply with the evolving regulatory and internal control environment
• Support the design and implementation of oversight frameworks for future expansion programs
• Be highly visible in engaging with varied Sales & Marketing stakeholders.
• Be comfortable delivering and navigating constructive challenge
• Demonstrate subject matter expertise in one or more of payments, merchant services, digital / crypto assets and continuous compliance monitoring frameworks.
• Be a champion for positive customer outcomes and provide a demonstrable understanding of Conduct Risk assessment and measurement
• Be comfortable with subjectivity, ambiguity taking a considered position on risks exposures, sometimes based on limited information.
• Be flexible to change - remaining open to new information or approaches and adapting decisions accordingly.
• Be accountable for building effective and diverse direct and virtual teams, attracting and retaining skilled talented individuals as well as taking an active role in developing and mentoring at all levels.
Basic Qualifications
• Degree level education
• Excellent English language communication skills, verbal and written.
• 3+ years in the UK financial industry with proven experience in a compliance function.
• Subject matter expertise in one or more of payments, SME merchant propositions, digital currency / crypto assets and / or continuous compliance monitoring.
• Excellent problem solving and analytical skills
• Strong project management skills and demonstrable change management experience.
• Sound decision making and judgement, calmness under pressure, and the ability to effectively prioritise and delegate.
• Strong interpersonal skills, confident engaging with a diverse range of stakeholders, in a fast-paced, growth focused environment.
• Experience with UK regulators and the regulatory exam process in a financial institution.
• Extensive knowledge of FCA & PSR requirements plus appreciation of broader UK regulatory landscape
• High energy and creativity with an entrepreneurial spirit.
• Ability to work within a matrix environment and cross functionally with commercial, operations and technology functions.

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Collaborate with internal teams to enhance partnership processes.
• Manage and grow key partnerships.
• Determine appropriate actions for partnership issues.
• Implement best practices to improve partnership effectiveness.
• Influence the quality and efficiency of partnership programs.

Expected Qualifications:

• 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Your day-to-day:

In your day-to-day role, you will:

• Lead the commercial relationship with e-commerce platforms, and manage the relationship to lead the commercial relationship with online-instore platforms

• Drive the partner's strategy at the market level

• Work with Integration, Product, Legal & Marketing to drive product strategy, integration & adoption

• Support the execution of local initiatives, educate partners on PayPal’s products and services

• Collaborate with partner managers globally to define best practices and a common business playbook

• Monitor and analyse sales performance, report to the partner on how they have monetised and resolve any open queries.

What do you need to bring:

• Prior success in Business Development role and B2B Relationships (3-5 years experience)

• Strong familiarity with the European eCommerce market and dynamics

• Working knowledge of payments processing and digital commerce

• Ability to confidently negotiate partner agreements and annual partner incentive plans to accelerate revenue, integration options, business and consumer use cases to drive best-in-class integrations and consumer experiences

• Strong interpersonal skills and project management skills with the ability to engage and influence multiple internal stakeholders, including Product, Marketing, Risk, Finance, Legal and Operations at a local level, managing these cross-functional teams to drive partner plans

• Ability to work well and independently in a structured yet flexible and adaptable wa,y and in a fast-paced team environment, with a good attention to detail

• Ability to think creatively and deal with changing scenarios

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Collaborate with internal teams to influence the quality and efficiency of pricing processes.
• Analyze pricing data and market trends to provide actionable insights for decision-making.
• Oversee team performance and prioritize work to ensure timely completion of pricing initiatives.
• Develop reports and presentations to communicate pricing strategies and outcomes to stakeholders.
• Explore alternative solutions to pricing challenges and recommend appropriate actions.

Expected Qualifications:

• 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Design and define the portfolio strategy for an identified country, supporting the execution of local product priorities, and analyzing and interpreting product performance.
• Implement hands-on execution coordination of local and global cross functional initiatives.
• Manage process escalations to remove obstacles for the strategy execution while proposing and supporting change implementation to strategy
• Collaborate and define priorities based on global commercial product strategy
• Research new opportunities and establish and negotiate new partnerships
• Engage with ongoing partners regularly, improving relationships and operational efficiencies
• Direct, set, and define customized market/regional specific product and technology strategies
• Manage stakeholder relationships and oversee the delivery of key product and platform infrastructures
• Set strategic direction and roadmap to enhance product experience and business metrics

Expected Qualifications:

• 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Collaborate internally to influence the quality and effectiveness of risk management processes.
• Analyze and assess risks to provide informed recommendations for mitigation strategies.
• Work outside defined processes to determine appropriate actions in complex situations.
• Serve as a subject matter resource for entry-level and developing colleagues on risk management practices and strategies
• Engage with stakeholders to communicate risk assessments and proposed solutions.

Expected Qualifications:

• 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Your way to Impact

• You will work closely with first-line stakeholders to develop compliance requirements that achieve business goals while balancing anti-bribery and corruption, ethics, and (to a lesser extent) reputational risk concerns.
• You will be responsible for supporting the Anti-Bribery and Corruption compliance program, ensuring adherence to local and international regulations, including the US Foreign Corrupt Practices Act (FCPA) and the UK Bribery Act (UKBA).
• You will also be responsible for supporting the Ombuds & Ethics compliance program by ensuring adherence to internal and external requirements around whistleblowing, conflicts of interest, and conduct.
• You will also be responsible for supporting the Anti-Bribery and Corruption compliance program, ensuring adherence to local and international regulations, including the US Foreign Corrupt Practices Act (FCPA) and the UK Bribery Act (UKBA).
• Finally, to a lesser degree, you will help support the management of our content compliance program, ensuring adherence to key regulations including the EU Digital Services Act (DSA), the UK Online Safety Act (OSA), and other relevant content and platform regulations.

Your day-to-day

In your day-to-day role you will:

• Develop and deliver ethics and ABC training programs for employees at all levels.
• Provide advisory support to business units on ethics and ABC-related matters.
• Monitor and review third-party relationships, including due diligence processes.
• You will monitor the effectiveness of controls established for compliance with relevant policies under the Ombuds & Ethics program.
• Stay current with regulatory changes and industry best practices.
• Develop and implement content moderation policies and procedures aligned with DSA, OSA, and other relevant regulations, including notice-and-action mechanisms for illegal content and user appeals and transparency reports as required by regulations.
• Engage in cross-functional crisis management protocols for high-risk content situations.
• Coordinate with legal teams on content-related litigation and regulatory inquiries.
• Collaborate internally to influence the quality and effectiveness of risk management processes.
• Analyze and assess risks to provide informed recommendations for mitigation strategies.
• Work outside defined processes to determine appropriate actions in complex situations.
• Serve as a subject matter resource for entry-level and developing colleagues on risk management practices and strategies.
• Engage with stakeholders to communicate risk assessments and proposed solutions.

What do you need to bring

• Minimum of 5 years of relevant work experience and a bachelor’s degree or equivalent experience.
• Practical experience dealing with higher-risk areas for bribery and corruption and basic understanding of ABC laws and regulations, including the FCPA and UKBA.
• Proven track record in helping drive positive outcomes between compliance and business leaders.
• Excellent project management skills, well organized, with the ability to thrive in a fast-paced work environment and manage numerous projects simultaneously under deadline pressure.
• A high-level of intellectual, professional, and interpersonal agility/flexibility, combined with stronganalytical/problem-solvingskills.
• Strong ability to inspire/foster an inclusive/diverse culture.
• Demonstrated ability to build/maintain relationships with key stakeholders, including strengths in influencing, conflict management, and negotiation.
• Ability to communicate complex matters in a simple and clear manner.
• Excellent ability to analyze risks in complex business processes and recommend controls to mitigate those risks.

Additional Considerations

• Advantage if you have experience working with compliance policies and governance.
• Advantage if you also have practical experience working with ethics concerns, including whistleblowing / speaking up, conflicts of interest, or conduct issues.
• Advantage if you also have practical experience and knowledge of regulations dealing with user-generated content and content moderation, such as the EU DSA or the UK OSA.

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Lead complex projects and problem resolution efforts related to risk management.
• Collaborate with teams to identify and analyze risks that may impact operations and assets.
• Develop and implement strategies for risk mitigation and compliance.
• Assess current business trends to inform risk management practices and improvements.
• Drive global process improvements through effective project management and stakeholder engagement.

Expected Qualifications:

• 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Core Duties and Key Strategic Objectives

• Leadership and line management of PPUK Compliance managers.
• Provision of second line market compliance oversight & advisory support to BNPL Credit product and servicing teams across the UK and Global enterprise.
• Risk & Compliance Program delivery, including risk assessments, annual oversight and monitoring plans, policy development.
• Effective reporting of key risks and KPIs into UK governance, including PPUK Product Governance, Outsourcing, Conduct and Customer Outcomes, Risk and Audit & Risk Committees, along with other global fora.
• Delivery of new and existing product compliance reviews to support identification and appropriate mitigation of first line operational and regulatory risks, in line with PPUK policy and risk appetite.
• Ongoing maintenance of SME knowledge to facilitate effective advice and oversight of current and emerging risks.
• Collaboration with internal teams (such as PPUK functional leaders, Global Financial Crime, Program enablement, internal control partners, product leaders) to drive effective risk mitigation plans and supporting business requirements.
• Collaboration with global risk and compliance teams, across all three lines of defence, to support strategic development, policy / process alignment and continuous improvement of risk and compliance management frameworks.
  

You Will AlsoIn this role you will be critical to the successful execution of the UK and Global risk and compliance programmes. To achieve this, you will also need to :

• Act as a trusted partner to business and enablement teams and work to implement Programme, new product and BAU change to comply with the evolving regulatory and internal control environment
• Design and implement oversight frameworks for future expansion programs
• Be highly visible in engaging with varied Sales & Marketing stakeholders.
• Be comfortable delivering and navigating constructive challenge
• Demonstrate subject matter expertise in BNPL and credit products and regulation.
• Be a champion for positive customer outcomes and provide a demonstrable understanding of Conduct Risk assessment and measurement
• Be comfortable with subjectivity and ambiguity, taking a considered position on risks exposures, sometimes based on limited information.
• Be flexible to change - remaining open to new information or approaches and adapting decisions accordingly.
• Be accountable for building effective and diverse direct and virtual teams, attracting and retaining skilled talented individuals as well as taking an active role in developing and mentoring at all levels.
• Deputise for the Compliance Director as needed

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Conduct internal audit activities across assigned areas.
• Draft audit issues and reports for management review
• Track and validate closure of audit issues
• Communicate audit findings clearly to stakeholders
• Maintain professional relationships with colleagues, business units, and support teams
• Complete assigned work, including ad hoc projects, within deadlines
• Document audit work concisely and in accordance with quality standards
• Stay updated on industry changes and their impact on risk assessments
• Support the implementation of internal audit strategies and methodologies

Expected Qualifications:

• 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

• ·Support Managers/ Senior Managers in the execution of audit assignments in line with PayPal’s Internal Audit Methodology, internal policies and standards, and regulatory requirements.

• Execute with a high level of autonomy audit tests and clearly document test results to support audit conclusions.

• Assist Managers/ Senior Managers in the documentation and evaluation of audit observations/ findings and socialisation with the respective auditees.

• Lead walkthrough meetings with auditees to assess, evaluate, and document relevant processes, risks and controls and document the outcome in process narratives.

• Assist Managers/ Senior Managers in setting up and managing client status meetings, audit requests, internal decks and reports and other administrative tasks.

• Validate the completion of remediation action plans by management to address audit findings and regulatory issues.

• Utilize AI tools to increase effectiveness and efficiency of audit operations.

• Develop a strong understanding of PayPal’s business model, products, services, and organisational structure.

• Minimum of 5 years of relevant work experience

• A Bachelor's degree or relevant professional certifications.

• A key understanding of the IIA standards and professional practices.

• Experience in conducting end-to-end audits in a fast-paced international environment.

• A good understanding of the UK regulatory framework applicable to financial services/ payments firms.

• Excellent time and project management skills, including project scoping, planning, structured thinking, risk identification, and resolution.

• Strong ability to coordinate action and collaborate across a globally dispersed team.

• Excellent client relationship and communication skills to build internal networks within the IA global team, IA leadership and wider firm.

• Have excellent problem-solving skills and attention to detail.

• Demonstrated ability to see the big picture, analyze risks, and make recommendations for improvements to mitigate those risks.

• A passion for understanding the unique PayPal community, along with a passion for understanding the online payments business.

• Highly organized with experience in communicating strategic and tactical requirements necessary to drive and implement change.

• An insatiable curiosity to take Internal Audit to the next level of its evolution and to help build a best-in-class audit department.

• Experience with using AI tools in internal audit activities.

• · Experience with audit management and GRC tools, such as AuditBoard or ServiceNow.

• · Background in Financial Services, Payments or Technology firms.

Our Benefits:

Any general requests for consideration of your skills, please