דרושים ב-Paypal ב-Israel, Tel Aviv-yafo

Essential Responsibilities:

• Lead the development and implementation of advanced data science models.
• Collaborate with stakeholders to understand requirements.
• Drive best practices in data science.
• Ensure data quality and integrity in all processes.
• Mentor and guide junior data scientists.
• Stay updated with the latest trends in data science.

Expected Qualifications:

• 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

In your role as a Decision Scientist, you will:

· Trackand measure performance against KPIs and goals to identify and mitigate fraud risk and enable growth

· Plan,drive and execute projects from start to finish, with partners across the company, to develop cutting edge, scalable and safe solutions

· Workwith product and platform teams to develop cutting edge, scalable and safe products, to enhance the experience for our global customers

· Growongoing communication with partners across the company and share updates with senior leaders effectively and while translating complex problems into simpler terms

· Planand measure experiments to analyse incremental value of new intelligence feeds, from internal teams or vendors

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Respond to customer inquiries via phone, email, and chat, providing support on products, services, accounts, and transactions.
• Research and resolve customer concerns accurately, proactively addressing potential future issues to minimize recontacts.
• Provide guidance on PayPal products, features, and services to enhance customer satisfaction and drive long-term value.
• Maintain account confidentiality, ensuring customer privacy and security in all interactions.
• Recommend solutions and alternatives that align with customer needs and business objectives.
• Escalate issues when necessary and relay customer feedback on product improvements and policy enhancements.
• Continuously develop knowledge of PayPal’s business, features, and services, contributing feedback to improve processes and tools.

Expected Qualifications:

• 1 year of relevant experience

Core Competencies for Virtual Representative, Customer Care

• Fluency in both Hebrew & English is required.
• Minimum of 1 year of relevant work experience in a customer-facing role (remote experience preferred).
• Technical Proficiency:Tech savvy, comfortable navigating multiple systems/tools simultaneously, fluent in Microsoft Office, able to self-troubleshoot basic tech challenges in real time.
• Communication Skills:Communicates clearly and simply, both in writing and speaking. Speaks with confidence, adapts tone to the customer, and actively listens to capture the full picture.
• Customer-Centric Mindset:Demonstrates empathy, patience, and professionalism — even in stressful situations. Builds rapport quickly and strives for first-contact resolution and high satisfaction.
• Resilience:Remains calm under pressure, handles challenging interactions with professionalism, and continues to deliver top-notch support.
• Feedback & Learning:Eager to learn, open to continuous feedback, and quick to adapt to new processes or systems.
• Accuracy & Detail Orientation:Works carefully in tools and systems, ensuring reliable records and consistent quality.
• Reliability:Respects schedules, meets commitments, and supports teammates by being dependable and accountable.
• Collaboration in a Remote Team:Proactively communicates with team leads and peers, shares updates, flags issues, and engages positively in virtual meetings and discussions.
• Time Management & Prioritization:Manages workload, breaks, and schedule efficiently, prioritizing tasks based on urgency and impact.
• Problem-Solving & Critical Thinking:Analyzes issues, applies sound judgment, escalates appropriately, and stays flexible when things change.
• Decision-Making:Acts confidently within policy guidelines, balancing customer satisfaction with operational efficiency.
• Adaptability:Adjusts quickly to shifting priorities or new procedures, stays solution-focused, and maintains professionalism in high-volume periods.
• Ethics & Integrity:

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Lead sensitive and high-risk investigations, including conducting interviews of witnesses
• Conduct deep-dive root cause analyses and identify opportunities to mitigate risk to the company and its customers
• Lead presentations and briefings related to investigative findings and root cause analysis
• Effectively manage a case portfolio with a focus on timely conclusion of end-to-end investigations
• Develop and maintain familiarity with company products and services, and related data
• Build strong relationships with key partners and senior leaders
• Engage and collaborate with internal stakeholders as needed
• Maintain technical proficiency with several investigative tools and techniques, including both internal and external tools
• Shape and execute comprehensive, high-quality end-to-end investigations to identify complex fraud patterns, trends, and typologies impacting the company and its global user community
• Communicate findings concisely, accurately, and clearly to all levels of leadership
• Drive investigations to a timely conclusion following the completion of a comprehensive analysis of information across multiple platforms and jurisdictions
• Conduct deep-dive root cause analyses that consider policy and product opportunities, and clearly and succinctly identify contributing factors

Expected Qualifications:

• 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Essential Responsibilities

• Facilitate fraud incident intake, mitigation, recovery, and resolution while leveraging fraud and business expertise to engage critical teams promptly.
• Manage cross-functional teams to drive accountability and ensure effective handling of fraud incidents, escalating as needed.
• Analyze complex fraud events to identify broader policy and product gaps, critically evaluating remediation efforts and root causes.
• Lead risk-focused conversations and influence priorities to ensure resilient and holistic solutions are implemented to address weakness and root causes, including driving implementation of new controls and other changes.
• Deliver clear and professional communications, including incident reports and updates to stakeholders across technical and non-technical domains and leaders at all levels.
• Document incident timelines, impact details, and steps taken for mitigation and resolution, ensuring accuracy, completeness, and timeliness.

Preferred Qualifications

• Minimum of 5+ years or equivalent experience in fraud, fraud controls, or fraud oversight domains and/or managing fraudinvestigations/incidents,as well as experience driving cross-functional initiatives.
• Excellent oral and written communication skills, with the ability to communicate effectively across organizational levels and fields.
• Demonstrated ability to remain calm and positive under pressure, multitask, problem-solve, and think creatively.
• Strong collaboration and interpersonal skills, with proven success influencing priorities and driving accountability in diverse team environments.
• Expertise in project management to track progress and manage dependencies, strong organizational and presentation skills.
• Results-oriented with a deep understanding of risk management and decision impacts on business and customers.
• Familiarity with PayPal’s products, features, and workflows preferred.

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Develop and optimize machine learning models for various applications.
• Preprocess and analyze large datasets to extract meaningful insights.
• Deploy ML solutions into production environments using appropriate tools and frameworks.
• Collaborate with cross-functional teams to integrate ML models into products and services.
• Monitor and evaluate the performance of deployed models.

Minimum Qualifications:

• Minimum of 5 years of relevant work experience and a Bachelor's degree or equivalent experience.
• Experience with ML frameworks like TensorFlow, PyTorch, or scikit-learn.
• Familiarity with cloud platforms (AWS, Azure, GCP) and tools for data processing and model deployment.
• Several years of experience in designing, implementing, and deploying machine learning models.

Our Benefits:

Any general requests for consideration of your skills, please

• Current student of computer science or similar field.
• At least 2-3 remaining semesters before graduation (or more).
• Coding proficiency in at least one programing language (e.g Python, Java, C++, C#)
• Strong fundamentals in data structurs, basic algorithms, and OS concepts.
• PGA of 80 or above from a well known university.
• Strong communication skills and ability to work in a collaborative, cross-functional environment.
• Ownership mindset is a mustand key to this role

• Previous experience as a software engineer.
• Familiarity with blockchain technologies.
• Experience working with GCP.
• Knowledge of cloud computing and distributed systems.

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Manages calendar of the executive and daily work with some instruction from others.
• Performs general administrative duties such as travel, expenses, department distribution list, purchase orders, ordering supplies in accordance with standard procedures & practices.
• Engage and collaborate with the immediate team & internal partners.
• May act as a delegate for the executive when reviewing and approving expense reports
• Proactively identifies opportunities to increase efficiency and improve processes, anticipating the needs of the executive & team
• Collaborate regularly with peers and internal partners while developing and maintaining strong relationships.

Expected Qualifications:

• Minimum of 3 years of relevant work experience

Responsibilities:

• Providehigh-touch executive administrativesupport to the Vice President and Tel Aviv Site Leader as well as ad hoc support to local leaders and work with their teams to support overallbusiness objectives.
• Coordinate andmanage internal and externalmeetings at the executive (C-suite) level, includingGlobal Market leadershipteam onsite meetings and events managing the budget, key stakeholders and any special requirements. Thisrole includes interaction withCEO staff Executive Assistants and C-suiteexecutives.
• Help to design and administer an operating rhythm for each team
• Support the planning and execution of executive visits the site including logistics agendas and liaising with stakeholders on site.
• Act as key point of contact for communication regarding site wide initiatives, ensuring smooth collaboration across teams
• Drive key team activities and meeting coordination (staff meetings, all-hands meetings, quarterly onsites/offsites); including agendas, track and help drive completion of key deliverables and follow up on outstanding items.
• Organise merchant events for the Tel Aviv team
• Enable the office team to operate from onboarding, IT supplies and administration.
• Work with external vendors and all other related facilities management.
• Follow up on action items on behalf of the leaders as appropriate
• Provide effective and expeditious calendar management and meeting coordination including agendas, notes and follow-up as needed
• Manage room bookings and video conference facilities on site
• Make travel arrangements expeditiously and accurately for both domestic and international travel
• Prepare and track purchase orders and expense reports
• Partner with EAs per group in order to learn, share best practices and foster cross-functional collaboration at all times
• Embody PayPal’s leadership values: Put People First, Work Customer Back and Win Together
• Organize events for the ICE teams based team to create engagement

Experience:

• 3+ years relevant work experience supporting at the VP or above levels in a complex and dynamic environment.
• Prior experience in handling a wide range ofadministrative-relatedtasks, organizing large meetings acrosstime zones andarranging travel.
• Demonstrated ability to work with a sense of urgency and under pressure, as needed to handle multiple tasks and prioritize effectively.
• Demonstrated ability to act diplomatically and respectfully when communicating with key internal and external customers and individuals of varying levels.
• Demonstrated ability to take the initiative to spot problems before they arise, find solutions, andprovide timely follow-throughon projects.
• Highly organized with an abilityto demonstrate meticulousattention to details, adaptability,flexibility, resourcefulness andefficiency.
• Self-starter and self-directed: understands the needs of the executives and proactively helps and addresses gaps and opportunities.
• High level ofintegrity required forhandling sensitiveand confidentialinformation.
• A “can-do” attitude that focuses on getting the job done
• Team player and comfortable working within executive assistant team dynamic, as well as working with other stakeholders and partners.
• Flexibility toaccommodate leaders globaltravel schedule.
• Advanced skills using MS Office applications; Outlook, Word, Excel, and PowerPoint and Teams
• Excellent communication skills (both written and oral).
• Comfortable taking direction from members of the senior leadership’s support team.
• Fluent in English

Our Benefits:

Any general requests for consideration of your skills, please

Essential Responsibilities:

• Acts as a project or system leader, coordinating the activities of other engineers on the project or within the system
• Determines the technical tasks that other engineers will follow
• Actions result in the achievement of customer, operational, program or service objectives
• Proactively improves existing structures & processes
• Exercises judgement in reconciling diverse and competing priorities (time, quality, complexity risk) to identify optimal solutions to problems
• Notices patterns and condenses repetition into densely meaningful generalized solutions
• Collaborates with management to set/improve standards for engineering rigor
• Trusted to represent PayPal, Inc to the outside world via interactions with partners, customers, or industry organizations

Minimum Qualifications:

• Minimum of 8 years of relevant work experience and a Bachelor's degree or equivalent experience.

Preferred Qualification:

What does Success Look Like?

In your role as a researcher, you will:

• Conduct analytical research on fraudsters' toolkits against PayPal and its affiliates, aimed at developing ways to mitigate their use, working on PayPal's Big Data platforms.
• Perform technical research on network traffic to identify indicators for fraud.
• Investigate known malwares, and devise methods to identify their existence on clients.
• Collaborate closely with InfoSec teams and lead efforts in stopping attacks against PayPal clients.
• Serve as domain expert in sophisticated fraud within PayPal.

About You

• 4+ years as an analyst or researcher in the cybercrime, cyber-fraud or cyber warfare area.
• Bachelor’s Degree in Computer Science, Mathematics, Physics, Statistics or equivalent.
• Ability to plan, develop and deliver PoC solutions over multiple developing languages and environments
• In-depth knowledge of network protocols. Namely TCP/IP, DNS, TLS, HTTP protocols.
• In-depth familiarity with the cybercrime and cyber fraud environment
• Proficiency in Linux and Windows
• Quick-thinker, fast learner, wide general knowledge, problem solver
• Out-of-the box thinker, self-motivated with a can-do attitude
• Excellent spoken and written English

Advantages:

• Experience with data science and machine learning algorithms
• Experience with big data (MapReduce, Pig, Hive, Splunk)
• SQL knowledge
• Experienced with network analysis tools (Wireshark)
• Russian language proficiency – an advantage

Any general requests for consideration of your skills, please