

Essential Responsibilities:
Expected Qualifications:
Partner deeply with vertical business teams to understand their unique risk, compliance, identity and servicing challenges and translate into actionable solution requirements
Design and Deliver customer centric solutions and leverage PayPal’s core capabilities while addressing the specific needs of different verticals and their end customers
Identify Opportunities to enhance customer experiences through innovative applications of risk and platform capabilities across different business contexts
Facilitate knowledge sharing and best practices across vertical teams while building reusable solution components that can benefit multiple business units
Your day-to-day
Engage directly with vertical business teams including consumer, merchant, checkout teams to understand their specific customer challenges and solution requirements
Collaborate with product managers and engineering to design and oversee end to end solution delivery
Work closely with platform teams to influence platform roadmaps, advocate for new capabilities needed by vertical teams and provide feedback on platform features
Monitor solution performance and customer impact by tracking key OKRs, and customer feedback to drive continuous improvement
Identify and champion externalization opportunities for internal solutions, transforming them into market ready offerings, helping external customers solve similar challenges
Our Benefits:
Any general requests for consideration of your skills, please
משרות נוספות שיכולות לעניין אותך

Essential Responsibilities:
Minimum Qualifications:
• Manage, mentor, and inspire a team of BDRs to exceed activity and pipeline targets.
• Provide daily in-office guidance, performance feedback, and sales coaching.
• Foster a collaborative and high-energy culture on the sales floor.
• Oversee lead qualification, outbound prospecting, and opportunity creation.
• Monitor and optimize BDR activities (calls, emails, social outreach, meetings booked).
• Ensure smooth lead handoff to Account Executives.
• Drive adoption of sales tools (e.g., Salesforce, LinkedIn Sales Navigator, Outreach/HubSpot).
• Track and analyze team KPIs; report performance to senior sales leadership.
• Contribute to playbook development and best-practice sharing.
• Partner with Marketing to improve lead generation campaigns.
• Align with Account Executives and Sales Managers on pipeline strategy.
• Share front-line insights with Product and Strategy teams.• 2–4 years’ experience in business development, inside sales, or sales operations (fintech or SaaS preferred).
• Demonstrated ability to mentor peers or lead small teams.
• Strong grasp of sales development processes and metrics.
• CRM proficiency (Salesforce preferred) and experience with sales engagement tools.
• Excellent communication, motivational, and organizational skills.
• Ability to thrive in a fast-paced, office-based team environment.
Any general requests for consideration of your skills, please

Essential Responsibilities:
Minimum Qualifications:
Preferred Qualification:
Adaptability: Service-oriented, adaptable, and resilient to dynamic incident scenarios.
Accountability: Results-driven with a strong sense of personal accountability.
Detail-Oriented: High attention to detail, quality control, and process adherence.
Analytical Thinking: Advanced skills in analyzing data, defining insights, and presenting metrics (e.g., KPIs).
Interpersonal Skills: Strong listening skills, ability to build rapport, and proactive awareness of internal and external challenges.
Flexibility to handle incidents beyond standard working hoursincidents don’t adhere to a 9-to-5 schedule.
Our Benefits:
Any general requests for consideration of your skills, please

Job Description:
You have the potential todecision-makers who will have theand empathyrequiredto look at theirand concerns.
You alsothem fromhaving to resortto a regulatory inquiry.
to raise these observationsand root cause analysis. An investigative and curious mindset is a plus.
Your day to day:
Respond to Complaints received through all available escalation queues by using the most customer-focused servicing channel (phone, email etc.)
on escalations
Ensure 100% accuracy when completing Root Cause Analysis
Become a case owner & ensure case resolution at first touch to avoid further escalations
peersand network to get to the true root cause of
What do you need to bring:
+ years of relevant experience, including at least one year of experience in Customer ServiceorBack-officeteams,is essential
1+ years relevant experience in a Complaints environment is desirable
utilizingproper grammar and punctuation skills
Ability to communicate effectively via telephone byutilizingsoft skills, active listening, and speaking to customers
Ability to handle multiple complex and high-priority tasks simultaneously
Ability to make discretionary decisions based on research. A certain degree of creativity and latitude isrequired
Ability to learn and adapt to new software technologies
Strong working knowledge of external systems and software applications
Preferred Qualification:
- English and a second EU language preferable
Our Benefits:
Any general requests for consideration of your skills, please

Job Description:
Preferred Qualification:
Our Benefits:
Any general requests for consideration of your skills, please

Job Description:
In this role, you will lead a team of global risk professionals focused on managing European acquisition strategies that support the growth of the Small and Medium Business (SMB) line across multiple countries. You will provide strategic thought leadership to cross-functional partners throughout Europe (including Product, Finance, Operations, and P&L owners) to drive business growth while meeting critical objectives. Collaborating closely with key stakeholders, you will shape and execute an acquisition roadmap that balances profitability with thoughtful trade-offs. Additionally, you will define and lead team objectives that drive sustainable, profitable growth across the European market.
Your day-to-day
Lead a team of three to become the center of excellence in European SMB acquisition. Develop a framework for different risks and execute strategies to optimize the trade-off between risk and rewards.
Work collaboratively with multiple cross functional teams to execute on a multi-year roadmap that you will develop and get buy in agreements from key stakeholders.
Develop risk professionals and team to become a top performer in both thought leadership and execution.
Strong communicator and educator to demystify risk management and bring transparency across business.
Be the voice of risk management and help solve complex problems within defined risk box.
What do you need to bring
10+ years of experience in financial technology, banking, or payments with deep subject matter expertise and execution in managing data-based strategies to separate fraud and credit risks in deposits, credit cards, or acquiring products (i.e. merchants).
Strong knowledge in data analytics to extract, analyze and transform data into risk strategy recommendations for profitable business growth.
Have experience managing consumer or Small Medium Business (SMB) acquisition fraud and credit risk in the European markets. Experience in multiple countries is a plus.
Knowledge of existing/emerging regulatory frameworks related to consumer and SMB acquisition.
Having experience in a Fintech working with Product and Engineering organization is a plus.
Proven track record in driving positive outcomes between risk management and business leaders.
Excellent project management skills, well organized, with the ability to thrive in a fast-paced work environment and manage numerous projects simultaneously under deadline pressure.
A high level of intellectual, professional, and interpersonal agility/flexibility, combined with stronganalytical/problem-solvingskills
Strong ability to inspire/foster an inclusive/diverse culture.
Demonstrated ability to build/maintain relationships with key stakeholders, including strengths in influencing, conflict management, and negotiation.
Strong communication skills in explaining complex matters in a simple and clear manner.
Experience in partnering with senior business stakeholders, particularly in the context of a rapidly evolving environment.
Our Benefits:
Any general requests for consideration of your skills, please

Your day-to-day:
Be a domain expert in servicing and customer experience, using rigorous data analysis to drive financial impact for PayPal.
Perform deep-dive analyses, including causal inference, pre-post analysis, sensitivity analysis, financial projections, and ad-hoc queries, to identify customer pain points and improve merchant/customer service.
Synthesize large data sets and build data models to develop meaningful business metrics, while crafting compelling data stories.
Analyze business performance, triage issues, and establish alerting systems to support proactive decision-making.
Partner with product and data engineering teams to enable feature tracking, resolve complex data issues, and develop data pipelines.
Collaborate with cross-functional analytics teams to explore data, guide customer experience strategy, and assess business performance and health.
Work closely with product leaders to understand new product offerings and recommend key metrics for measuring feature performance.
Establish and promote best practices in analytics and experimentation, defining and tracking KPIs to evaluate the impact on the servicing experience.
Design and develop high-quality dashboards and analytical tools to deliver clear, actionable insights.
Manage multiple projects in a fast-paced, results-oriented environment, ensuring timely and impactful delivery.
What you need to succeed:
Strong experience analyzing large, complex data sets and translating insights into actionable business solutions.
Proficiency in SQL (e.g., Teradata, BigQuery) and scripting languages such as Python or R, with a deep understanding of both structured and unstructured data.
Solid background in business intelligence, data analysis, or software engineering, with a focus on driving impactful results.
Familiarity with using Jupyter Notebooks or similar tools to perform data analysis and create visualizations.
A degree in Computer Science, Information Technology, Mathematics, Software Engineering, or a related field, or equivalent professional experience.
The ability to turn commercial product data into valuable insights to support key business decisions and optimize processes.
Experience with reporting tools such as Tableau or Looker to create clear, informative dashboards.
A good grasp of fundamental statistics (e.g., regression, correlation, hypothesis testing, statistical inference) to draw actionable conclusions from data.
Experience with A/B testing and experimentation methods is a plus.
Prior experience in product analytics is a plus but not a requirement.
Excellent collaboration skills, with the ability to work effectively across teams, cultures, and geographies.
Comfort working in dynamic, fast-paced environments, and the ability to thrive in a collaborative, matrixed setting.
Strong communication and presentation skills, with a results-oriented mindset and a commitment to diverse, inclusive teamwork.
Our Benefits:
Any general requests for consideration of your skills, please

Essential Responsibilities:
Expected Qualifications:
Partner deeply with vertical business teams to understand their unique risk, compliance, identity and servicing challenges and translate into actionable solution requirements
Design and Deliver customer centric solutions and leverage PayPal’s core capabilities while addressing the specific needs of different verticals and their end customers
Identify Opportunities to enhance customer experiences through innovative applications of risk and platform capabilities across different business contexts
Facilitate knowledge sharing and best practices across vertical teams while building reusable solution components that can benefit multiple business units
Your day-to-day
Engage directly with vertical business teams including consumer, merchant, checkout teams to understand their specific customer challenges and solution requirements
Collaborate with product managers and engineering to design and oversee end to end solution delivery
Work closely with platform teams to influence platform roadmaps, advocate for new capabilities needed by vertical teams and provide feedback on platform features
Monitor solution performance and customer impact by tracking key OKRs, and customer feedback to drive continuous improvement
Identify and champion externalization opportunities for internal solutions, transforming them into market ready offerings, helping external customers solve similar challenges
Our Benefits:
Any general requests for consideration of your skills, please
משרות נוספות שיכולות לעניין אותך