דרושים Sr Compensation Advisor Product ב-Palo Alto ב-ארהב

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As a Unit 42 Recovery Specialist, you will play a critical role in assisting our customers with rebuilding, recovering, and restoring their computing and networking environments following security incidents. Working in conjunction with the Unit 42 service delivery team, you will lead and oversee Unit 42's external recovery partners as well as liaise with customer contacts, ranging from technical subject matter experts to executives and members of boards of directors. You will demonstrate a professional presence and bearing while clearly articulating technical risks, recovery strategy, and recovery progress to these diverse stakeholders. Your expertise in networking and security products and solutions will be crucial as you guide customers through recovery processes, ensuring they adopt best practices to strengthen their security posture and prevent future incidents. This hands-on role demands both technical acumen and exceptional communication skills as you address complex issues and deliver innovative solutions to establish a secure and resilient environment for our clients.

Your Impact

• Develop (in collaboration with the Incident Response lead) a unified and holistic approach to restoring technological infrastructure in the midst and/or aftermath of a cyber security incident
• Develop strategic processes to allow the client to cleanly and safely bring systems back into production
• Lead and oversee third-party vendors to ensure that recovery and restoration activities are conducted in accordance with Unit 42 standards and in a cohesive manner
• As a trusted advisor, guide Unit 42 customers through implementing security standards and best practices in the context of restoring operations
• Proactively identify and communicate project status, risks and issues with the client contact(s) and the Unit 42 engagement lead(s)
• Provide after-hours and weekend on-call coverage as needed to support engagement activities.
• Partner with the relevant account teams to understand customers’ prior investments in PANW offerings and ensure that recommendations for expansion are presented in a methodical and sensible manner
• Travel as needed to customer locations in North America, often with minimal advance notice, up to 50% of the time.
• Other tasks and duties as needed to support the customer and/or business

Your Experience

• Prior implementation and/or troubleshooting of the following areas: Active Directory, DNS, network configuration, enterprise software deployment, endpoint detection and associated performance degradation, SIEM and log management, cloud environments and other applicable security platforms.
• Minimum of ten years experience in information technology, systems administration, or network administration, with a minimum of three years experience managing security solutions in enterprise environments.
• Prior experience in consulting or other client-facing roles preferred
• Ability to remain calm, composed and articulate when dealing with high-pressure situations
• Excellent written and verbal communication skills, including the ability to distill and convey complex technical concepts, findings, and recommendations to client stakeholders who possess varying levels of subject-matter expertise
• Bachelor’s Degree in Information Security, Computer Science, Digital Forensics, Cyber Security, or equivalent years of professional experience or equivalent military experience to meet job requirements and expectations

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $183000/YR - $252000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

Prisma Access™ (formally GlobalProtect Cloud Service) provides protection straight from the cloud to make access to the cloud secure. It combines the connectivity and security you need - and delivers it everywhere you need it. Using cutting-edge public and private cloud technologies extending the next-generation security protection to all cloud services, customers on-premise remote networks and mobile users.

This role is located at our Santa Clara, CA headquarters.

Your Impact

• Design, develop and implement highly scalable software features on our next-generation security platform as part of our Prisma Access

• Work with different development and quality assurances groups to achieve the best quality

• Suggest and implement improvements to the development process

• Work with DevOps and the Technical Support teams to troubleshoot customer issues

Your Experience

• At least 6+ years of development experience

• Experience in developing services in the cloud/Kubernetes

• Experience with building data pipelines and analytics pipelines using like dataflow, pubsub, GKE

• Strong understanding of message queuing, stream processing, and highly scalable ‘big data’ data stores

• Experience with RESTful interfaces and Build Management tools (Gradle, maven)

• Experience in continuous integration and design

• Experience with Test-Driven Development

• Experience with distributed computing and object-oriented design and analysis

• Strong understanding of microservices-based deployments with the ability to design services

• Showcase your ability of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, peer review, and operations

• Familiarity with Agile (e.g., Scrum Process)

• Familiarity in Big Data technologies like Hive, Kafka, Hadoop, SQL, developing APIs

• Familiarity working with GCP or other Cloud platforms such as AWS and Azure

• High energy and the ability to work in a fast-paced environment with a can-do attitude

• Enjoys working with many different teams with strong collaboration and communications skills

• Fast learner and eager to absorb new emerging technologies

• M.S./B.S. degree in Computer Science or Electrical Engineering

We define the industry, instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $0 - $0/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Support systems infrastructure, hardware, and software, including: analysis, planning, design, development, implementation, provisioning, upgrade and day-to-day operations
• Create best practices and take charge of build decisions, infrastructure and systems software design on larger, more complex systems to achieve strategic objectives
• Execute Detail Design tasks, create associated deliverables and advise on right-sizing decisions for infrastructure, software solutions, and services
• Automate monitoring and other workflow processes to increase efficiencies for projects and operations
• Deliver complex projects or phases of significant projects by being the main technical owner and by coordinating the efforts of technical support staff in the performance of assigned projects
• Performs repairs, maintenance and upgrades of existing systems using solutions in accordance with standard operating procedures Investigates and resolves matters of significance
• Provide L3 (Highest level) of technical support by handling systems-related issues
• Manage and support Active Directory (Directory Services, DFS, DNS, GPO)
• Be the subject matter expert for VMware ESX, Horizon, Microsoft 2008/2012, Clustering and other related technologies

Your Experience

• 7+ Years of Windows system experience on mission-critical, enterprise level in a complex, highly virtualized enterprise environment - Experience with Linux will be a plus
• Extensive knowledge (7+ years experience) of implementing and supporting Microsoft Windows technologies (2008/2008R2/2012/2012R2 Server Operating Systems)
• Expert knowledge of development and implementation of GPOs, Server hardening and Microsoft Clustering technologies
• Expertise in implementing and deploying VMware ESX, VMWare Virtual Center, Virtual Desktop Infrastructure (Horizon)
• Experience working with cloud environments such as Amazon AWS, Azure, O365 etc.
• Experience in working with various block/file storage arrays and iSCSI based Storage Area Networks (Fabric Management)
• Familiarity with Splunk would be a plus
• Must have a passion for automation, experience with PowerShell, Ansible or similar configuration management tools to manage infrastructure as code
• Experience with automated monitoring and software distribution (LANDesk\JAMF advantage)
• Good understanding of Network, Firewalls, load balancers, and complex network designs
• Passion, drive, energy, a sense of humor and a great attitude!
• BA/BS in Computer Science, Information Technology or the equivalent combination of work experience required or equivalent military experience required

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $131,000/YR - $213,500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

In this role, you will help shape Palo Alto Networks’ Prisma Access Browser - a leading product in an emerging category that is disrupting the cyber security market. This role requires high proficiency in product development, cyber security and an innovative approach to problem solving. You will help drive the strategy, vision, and roadmap for Palo Alto Networks’ Prisma Access Browser, an innovative product reshaping the cybersecurity market. You will bring over six years of deep expertise in cybersecurity product management, working across inbound and outbound activities to prioritize features, define technical requirements, and lead a dedicated engineering squad. With a strong technical background and experience analyzing data from diverse sources, You will collaborate closely with product designers to deliver compelling, user-focused solutions. You will engage directly with customers and partners to gather feedback, ensuring our products provide meaningful value and stay ahead of market trends. As a senior leader, You will serve as the go-to expert in my domain, championing product excellence from early-stage development to market maturity.

Your Impact

• Expertise in product management in the cyber security industry or the browser industry.
• Deep experience (minimum 6 years experience) in one or more of the following areas:
• Cyber security product management
• Browsers development
• Networking and Network Security (FW, Proxy, etc.)
• Host Protection (EDR/EPP)
• Identity Management
• Data leakage prevention
• RBI Experience
• Working on both inbound & outbound activities
• Experience in analyzing data from various sources
• Advantage: experience in escalations management or high-tier support
• Advantage: working with LLMs and AI technologies
• Advantage: proven experience in bringing a product from early stage to market maturity
• Solid technical background with understanding and/or hands-on experience in software development and web technologies
• Excellent presentation and creativity skills

Your Experience

• Own the strategy of a “product theme” - product capabilities that deliver customer value in a wide category such as data protection, threat prevention, admin policy configurations, and more.
• Research the market, competition and technologies, to develop a product strategy, vision and roadmap
• Prioritize features for development and specify the technical requirements. As a Senior Product Manager, you will have your own organic engineering squad
• Work with product designers to create a compelling UI/UX for development.
• Drive the delivery of your features
• Work with the field to get direct customer feedback, and learn from our friendly partners in the market.
• Become an expert in your domain, and be the leading go-to person within the org

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $166000/YR - $268500/YR.The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns, where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Technical Support to customers and partners

• Provide configurations, troubleshooting, and best practices to customers

• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner

• Provide fault isolation and root cause analysis for technical issues

• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base

• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.

• Travel to customer sites in the event of a critical situation to expedite resolution as required

• Provide on-call support 24x7 on an as-needed basis

Your Experience

• Communication: Excellent written and verbal communication skills.

• Technical Support: Previous experience in a technical support environment is advantageous, along with strong exposure to support roles and working with large global customers, partners, and internal teams (such as DevOps, Engineering, QA, and Product managers).

• Scheduling: Willing to work flexible and varying shift times, including weekends and evenings.

Technical Skills:

• Networking

  • IPSEC, TCP/IP, PKI, SSL/ TLS, HTTP/HTTPS

  • Routing knowledge (BGP is a must)

  • Experience working with Firewall Central Management Systems

  • Working knowledge of Security services (IDS/IPS, Firewalls, etc.)

• Operating Systems: Expertise in OS systems and troubleshooting, including Windows, MAC, Linux, and IOS (debugging, editing registries, using OS built-in tools such as Event Viewer to aid in troubleshooting, file changes on Linux, etc.)

• Tools & Security: Comfortable using tools such as Chrome Developer Tools to isolate issues, capture HAR file, and perform HAR file analysis

• Authentication:

  • Good understanding of authentication protocols (e.g., SAML, LDAP, RADIUS).

  • Experience working with a multi-factor authentication security system (tokens, certificates, CAC cards, and similar)

  • Proficiency in Prisma Access and GlobalProtect is a plus.

You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $94000/YR - $152000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

This role is client-facing and requires the Principal Consultant to lead and produce deliverables based on proactive services engagements. The Principal Consultant will work directly with multiple customers and key stakeholders (security teams, system and network administrators and owners, C-Suite, etc.) to manage and deliver proactive incident preparedness engagements, as well as wider proactive assessments and services.

Your Impact

• Lead proactive incident preparedness projects, including but not limited to TableTop Exercises (TTX), Incident Response Plans and Response Maturity Assessments
• Review Crisis Management, Incident Response, Business Continuity and Disaster Recovery Plans, and other relevant documents that support holistic business resilience
• Plan and deliver a range of TTXs, including writing post exercise reports that provide detailed analysis and recommendations on areas for improvement
• Manage and contribute incident preparedness and other cyber security engagements from initial scoping through to delivery
• Ability to perform travel requirements as needed to meet business demands (on average 20%)

Your Experience

• 8+ years of incident preparedness and/or incident response related consulting experience with a passion for cyber security
• Experience with leading and delivering complicated engagements including scoping, interfacing with the client, and have executed incident preparedness or IR related projects
• Incident response consulting experience required. Incident preparedness experience is a must as it will be a core focus of the position
• Bachelor’s Degree in Information Security, Computer Science, Cyber Security or related field or equivalent experience required

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Collaborate with product managers, frontend software engineers, product designers, and infrastructure software engineers to ensure the success of the Prisma AIRS organization

• Design and build innovative and solid products to ensure our customers can use AI securely

• Own new features/functionality from start to finish. Participate in all phases of the product development cycle, from definition, design, through implementation and test. Ensure that applications are production-ready, scalable, and reliable.

• Design, build, and operate production security services

• Develop expertise in new technologies

Your Experience

• Expertise in at least one strongly typed programming language (Go (preferred!), or Java, C#, C++) or modern Python (type hints, Pydantic, etc)

• Experience writing comprehensive unit and end-to-end tests

• Experience in designing large distributed system and web services in the cloud

• Deep knowledge in the public cloud (GCP, AWS, or OCI) is a plus

• Experience with CI/CD pipelines, GitLab and GitHub is a plus

• Experience partnering with front end engineers (collaborate on schema required to power a UI, for example) is a plus

• Excellent written and verbal communication, able to collaborate and rally support

• Self-disciplined, self-managed, self-motivated, and strong sense of ownership, urgency, and drive

• Ready to understand and dissect new technology stacks quickly

• Excited about working in an agile and fast paced environment.

• BS or MS in Computer Science, a related field, or equivalent professional experience or equivalent military experience

We define the industry, instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $135000 - $155,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.