דרושים 【東京】cortex Cloud製品セールスエンジニア（cortex Cloud Domain Consultant ב-Palo Alto ב-Japan, Chiyoda

Key Responsibilities

• Partner with Sales, Marketing, and Product teams to develop competitive positioning strategies, articulate technical differentiators, and deliver compelling narratives for IoT and OT security solutions
• Lead on-site workshops and technical design sessions to guide enterprise customers through complex deployment architectures, accelerating implementation timelines and improving configuration best practices
• Proactively identify and resolve deployment challenges, collaborating cross-functionally with Product Management, Engineering, and Support to influence roadmap priorities and drive impactful feature enhancements
• Deliver high-touch post-sales engagement to drive product adoption, maximize customer satisfaction, and secure renewals—ensuring long-term customer success and advocacy
• Expand and manage customer soak sites to validate product robustness, accelerate product maturity, and increase coverage across strategic accounts and key industry segments
• Collect, analyze, and synthesize customer and field feedback to translate real-world insights into actionable recommendations—enhancing usability and reducing support tickets
• Serve as a trusted technical advisor and subject matter expert (SME), building strong relationships with customers, partners, and internal teams to support proofs of concept (PoCs), trials, and sales enablement initiatives
• Develop and deliver advanced technical training and enablement content for Systems Engineers, Channel Partners, and Field Teams to strengthen technical acumen and ensure market alignment
• Act as the voice of the customer (VoC) during product testing and evaluation, ensuring new features align with evolving market and security requirements across IoT, OT, and IIoT environments
• Conduct ongoing market and competitive analysis to monitor IoT threat trends, assess opportunity size, and provide data-driven insights that shape product strategy and innovation

Required Qualifications

• 10+ years of hands-on experience in IoT, OT, IIoT, IoMT, and network security, with deep expertise in network traffic analysis, threat detection, and security architecture design
• Comprehensive understanding of passive IoT security solutions, including device discovery, behavioral analysis, and anomaly detection across diverse industrial and healthcare environments
• Strong wired and wireless network architecture skills, with the ability to interpret complex customer network designs, data flows, and segmentation strategies to ensure secure and efficient deployments
• Extensive experience with passive network data collection solutions, including SPAN, RSPAN, ERSPAN, and network taps such as Gigamon, for scalable visibility and traffic monitoring
• Proficient in networking topologies and IoT/OT/IIoT/IoMT communication protocols, including Modbus, DNP3, BACnet, MQTT, and OPC UA, with a strong grasp of network security implications
• Hands-on expertise with Network Access Control (NAC) and Next-Generation Firewall (NGFW) solutions in complex, distributed environments, ensuring secure access and policy enforcement.
• Technical Product & Tool Expertise : Experience with leading enterprise and security platforms, including:

1. Asset Management/CMMS systems: ServiceNow
2. Network & Wireless Management: Cisco Prime Infrastructure, Wireless LAN Controllers
3. Vulnerability Management: Rapid7, Tenable, Qualys
4. IP Address Management (IPAM): Infoblox
5. SIEM/SOAR platforms: Splunk, Cortex XSOAR, QRadar
6. SNMP and network monitoring tools for performance and availability analytics

• Strong understanding of SOC workflows, incident response processes, and integration between detection, investigation, and remediation tools.
• Professional Skills & Achievements: Proven experience preparing compelling RFI/RFP/RFQ responses, effectively positioning technical solutions to meet customer and business requirements.
• Demonstrated success leading customer evaluations, proof-of-concepts (PoCs), and technical validations, achieving high conversion rates and strong customer adoption
• Skilled in competitive analysis and solution benchmarking, with the ability to articulate key differentiators and influence product development decisions
• Exceptional communication and presentation skills, adept at translating complex technical concepts into clear, compelling value propositions for both technical and executive audiences
• Strong customer advocacy and relationship-building skills, with experience managing complex customer engagements and resolving challenges in high-stakes environments
• Proven ability to collaborate cross-functionally with Engineering, Product Management, Sales, and Marketing to define requirements, shape features, and accelerate go-to-market success
• Highly organized and detail-oriented, with a demonstrated ability to synthesize information and drive strategic outcomes in dynamic, fast-paced settings.
• Education & Preferred Expertise : BS/MS in Computer Science, Electrical Engineering, or related field, or equivalent military or professional experience.
• Bonus Experience: Hands-on familiarity with PAN-OS and Palo Alto Networks security platforms.
• Experience with EDR tools, endpoint telemetry, and behavioral analytics
• Scripting proficiency, especially leveraging RESTful APIs for automation and system integration
• Expertise in packet capture (PCAP) analysis, collection, and protocol decoding
• Knowledge of virtualization and cloud technologies, including VMware, AWS, and Azure environments

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

You will center your role on relationship management to achieve measurable results in increased revenue, market share, and depth within each partner sales team at the assigned Partner Accounts. Your success in this role will span the creation and execution of unique business plans with each potential partner. You’ll be measured primarily on the joint business executed with these strategic partners at an international level, working at the heart of the VAR, GSI & MSSP account teams. You will be collaborating with a variety of internal stakeholders including Global / International Account Directors.

Your focus will be to drive enhanced alignment between the sales teams at PAN+Partners, as well as driving execution with excellence across account planning and pipeline management on all joint opportunities.

Your Impact

• Develop and execute business plans in collaboration with the Account Directors, driving all aspects of the partner relationship to maximize growth opportunities and ensuring the partner is well-positioned to deliver successful customer implementations and deployments
• Work well in a team environment to ensure partner and customer satisfaction
• Design a compelling value proposition that inspires this strategic partner to promote our solutions
• Develop/activate services based on our emerging and established technologies increasing revenue growth, and liaise closely with our product teams to innovate new solutions and GTM strategies to drive new ways to differentiate in the market and take market share (drive scale)
• Provide clear and consistent communication (internally and externally) across the region with partners to build strong partnerships throughout your assignment
• Lead regular business performance and relationship reviews with senior management and various stakeholders
• Build and maintain the activity of performance reports and activity dashboards

Your Experience

• 5+ years of experience in Channel Management, or Business Development roles within the enterprise software ecosystem and/or network security industry
• Fluency in both English and Spanish languages
• Understanding of the local MCA market
• Understanding of SP & GSI operating models is nice to have
• Knowledge of sales, marketing, and solution development
• Demonstrate strong initiative and ability to think creatively with excellent presentation, written, and overall communication skills
• Consistent track record of leading complex sales situations through negotiation and conflict resolution

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $650000/YR - $893000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Strategic Advisory and Client Engagement:

• Establish and maintain executive-level relationships (Manager, Director, VP, and CxO contacts) in strategic accounts with high growth potential.

• Transform client security strategies by driving conversations that advocate for Palo Alto Networks’ view of transformative Solution Architectures.

• Provide valuable insights and education to clients on effective risk reduction, operational excellence, and cost management.

• Identify and document the client's strategic transformation goals and priority outcomes for value realization, collaborating with specialists to develop business cases around measurable benefits.

• Conduct high-impact consulting engagements, including architectural assessments, designs, and client workshops, setting and driving a strategic agenda with the customer and sales/engineering teams.

Sales Productivity and Thought Leadership:

• Demonstrate increased sales productivity through strategic architectural engagements.

• Engage directly with senior technical and business leaders as a security expert to expand reach within accounts and expand the scope of sales opportunities by identifying new areas of engagement and areas where our solutions can deliver on executive priorities.

• Collaborate with sales teams to develop and deliver differentiated proposals that clearly demonstrate business and technical value.

Internal Partnership and Development:

• Become a valued resource to Product Management by discovering and understanding current challenges, competitive insights, and opportunities to address emerging needs in strategic market segments.

• Maintain continuous self-improvement and learning to sustain technical leadership across relevant technologies (e.g., security technologies, cyber threat intelligence, risk and regulatory topics, emerging technologies)

• Work closely with Sales and Solution Consulting leadership, Unit42 consulting teams, Business Value Consultants, Professional Services, Customer Success, and theater CISO/CTO resources (where applicable) to ensure a coordinated market approach.

Your Experience

• Experience: 10+ years of experience as an end customer, a cybersecurity vendor or consultant is required.

• Education: BSCS, equivalent degree or experience is required.

• Architectural Knowledge:

  • Must have deep knowledge of security operations, SIEM, endpoint security and incident response. Preferred experience in network security, SASE/Zero Trust, cloud security, identity management, and emerging topics related to cybersecurity and AI is a plus.

  • Extensive knowledge of core security architectures, history, and trends spanning network, endpoint, and hybrid environments.

  • Solid fundamental background in principles and practices of networking and/or cloud computing.

• Executive Presence: Demonstrable experience in establishing credibility and strategic messaging with large enterprise executives (CISO and above).

• Communication Skills: Strong written and verbal communication and presentation skills, both internally and externally.

• Drive and Problem Solving:

  • A "Whatever it takes" attitude and motivation to overcome obstacles necessary to achieve desired outcomes and close deals.

  • Robust problem finding and solving skills, with the ability to analyze complex problems with systematic approaches to quick resolution, even under duress.

• Travel: Expect to travel a minimum of 50%+ of the weeks in the fiscal year. Travel will include customer and company location onsite meetings.

• Organizational Skills: Superb organizational skills are required

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As a Data Operations Specialist, you will execute the data maintenance, monitoring, and resolution needed to directly impact sales velocity, reporting accuracy, and the overall customer experience. You'll manage high-priority escalations, track data changes, and identify trends to drive continuous improvement in our systems and policies.

This role reports to the Senior Manager, Sales Operations and requires extensive partnership across GTM Business Operations, Customer Support, IT, Finance, and other organizations. You ensure our teams have the trusted data foundation required to secure the future.

Your Impact

You will be instrumental in maintaining the integrity and reliability of our most critical GTM data, directly enabling faster sales cycles and accurate business forecasting. Key responsibilities include:

• Service Queue Management: Prioritize and handle a high volume of data service requests, ensuring timely, effective resolution within defined Service Level Agreements (SLAs).

• Data Validation and Research: Execute complex updates to account hierarchies, deduplication, and firmographic data by meticulously researching and analyzing public and third-party data sources.

• Data Standards Enforcement: Act as a critical enforcer of established data standards and policies, ensuring consistent adherence across teams to maintain peak data integrity.

• Mass Data Execution: Perform necessary analysis and large-scale updates to account information, utilizing internal tools to drive measurable improvements in data accuracy.

• Complex Issue Resolution: Investigate and manage escalated "corner case" issues, providing thorough root-cause analysis and documentation.

• Performance Optimization: Monitor and record trends in service requests, identifying error rates and interpreting dashboard results to propose and implement process enhancements.

• Cross-Functional Partnership: Collaborate closely with the broader Data Operations Team to document data standards and policies effectively.

Your Experience

• We seek a highly organized, proactive, and independent problem-solver with 5+ years of experience, who thrives in a high-growth environment:

• Mindset & Approach:

  • Strong passion for data accuracy and solving complex data challenges.

  • Highly detail-oriented with proven ability to investigate and validate data integrity.

  • Ability to operate independently and manage multiple tasks simultaneously.

  • Comfortable in a fast-paced, dynamic work environment.

  • Business-centric approach with experience collaborating with various functional teams.

• Communication & Collaboration:

  • Excellent written and verbal communication skills (English fluency required).

  • Proven ability to manage requestor escalations effectively.

• Technical Acumen:

  • Ability to rapidly learn new tools, platforms, and business processes.

  • Experience with advanced Google Sheets/Spreadsheets is required.

  • Significant experience with Salesforce.com (SFDC) and SFDC-related tools (e.g., SOQL, ETL, Salesforce Inspector) is a major advantage

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• サイバーセキュリティの中核であるCortex製品群（EPP、EDR、NDRなどを提供するXDR、SOARを用いたセキュリティ運用の改善、サイバー攻撃や内部不正の脅威を早期に検知するSIEM、攻撃面管理など）において、サイバーセキュリティサービスを担当するセールスエンジニアとしてご活躍いただきます。
• 製品やサービスの紹介、デモ、Cortex製品群のPoC検証を実施する際に、当社サイバーセキュリティ製品の技術的な利点を提示し、さまざまな技術サポートを提供します。
• 顧客の業界に応じた適切なサイバーセキュリティ対策を導くために、技術的なコンサルティングを行います。
• 既存顧客、新規顧客、社内のアカウント営業/SE部門、マーケティング部門、パートナーに対する製品トレーニングなど、セールス有効化活動を行います。
• 営業チームと技術サポートの間のインターフェースとして機能し、顧客の技術的な課題を解決します。
• 当社主催やパートナーとの共同イベントでのウェビナーや製品デモンストレーションなど、プロモーション活動を行います。

Your Experience

【必須条件】

• プリセールスエンジニアとしての提案経験（顧客分析、課題提案、製品・サービス提案）
• 顧客のサイバーセキュリティ対策に関する理解と経験（エンドポイント、ネットワーク、クラウドにおけるサイバーセキュリティ対策のプリセールス経験）
• 日本語：流暢またはネイティブレベル
• 英語：ビジネスレベルでのメール対応、日常会話レベルでの会話力

【歓迎条件（WANT）】

• エンドポイントセキュリティ（EPP、EDR）の経験
• ネットワークセキュリティ（IPS/IDS、NDR、ZTNA）の経験
• クラウドセキュリティ（AWS、GCP、Azure、CSPM、CWPP）の経験
• SIEM、SOAR の経験
• SOC（セキュリティオペレーションセンター）運用に関する知識と経験
• 脆弱性診断サービスなどのセキュリティサービス経験
• マルウェア、エクスプロイト、サンドボックス、スクリプト（Python/OS）、クラウド/仮想化環境に関する知識

【求める人物像】

• スピード感を持ちながら複数のタスクを同時にこなせる方
• 既成概念にとらわれず、新しい挑戦をいとわず、自主的に学び続ける姿勢を持つ方
• 自立して働きつつも、チームプレイを大切にし、同僚を信頼できる方

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Consult and guide customer on security best practices and act as Trusted Advisor for client on behalf of Palo Alto Networks
• Analyze logs and events from the solution and provide threat analysis reports, providing input and direction as applicable
• Build custom security policies and application signatures
• Interact with the Palo Alto Networks TAC to troubleshoot and diagnose cases
• Maintain the Palo Alto Networks solution and provide guidance on code upgrades, etc.
• Work with sales account team to help formulate technical strategy to address customer business needs
• Support direct manager in managing business needs through weekly reports and Quarterly Business Reviews

Your Experience

• 5+ years of IT–related experience
• 3+ years of cyber security–related experience
• Self–driven with ability to work autonomously
• Excellent written and verbal communication skills in Japanese as this position is required to work with Japanese–speaking clients on a daily basis – the ability to clearly articulate technical issues to both technical and non–technical audiences and to explain the impact in business terms to Sr leaders and technical peers
• Possess ability to read / write in English is mandatory – verbal communication in English is strongly preferred
• Required strong experience deploying and managing endpoint security products
• Required strong experience with Microsoft Windows based applications (Installation, troubleshooting, Debugging)
• Required strong experience with endpoint security. (Antivirus, EDR, DLP)
• Required experience with SOC operation (Malware analysis, Log analysis, Threat intelligence)
• Required experience with SOC automation (managing alert, automated playbooks)
• Detailed understanding of SIEM, log analysis and correlation analysis
• Ability to effectively manage many different tasks simultaneously
• Proven project leadership experience; ability to drive organizations and resources to complete required tasks in service of end goals

As threats and technology evolve, we stay in step to accomplish our mission. You'll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised. But you won't wait for them to be raised, you'll seek them out, too. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Participate in the design and implementation of Advanced Threat Prevention cloud services for public cloud and private cloud features

• Participate in all phases of the product development cycle, from definition, design, through implementation and test

• Provide real-time security services to customers

• Work with PLM on new feature requirement

• Work with QA and DevOps on new release deployment

• Work with support to handle customer issues

• Work with security researchers and data scientist on a new feature request

Your Experience

• BS/MS in Computer Science or Computer Engineering

• Solid programming skills in GoLang, Python or Java

• Solid knowledge and skills on Linux

• Solid skills with Kubernetes and Docker

• Rich GCP experience is a plus

• Solid knowledge of web servers/proxies such as NGINX, envoy

• 3 years of working experience on data infrastructure platforms

• Strong micro-service development experience

• Rich Experience with SQL and No-SQL DB technologies such as MySQL, Redis

• Hands-on experience with the queuing system such as RabbitMQ, Kafka, experience with Pub/Sub is a plus

• Solid skills in multi-threads and multi-processes programming and experience in a distributed system are preferred

• DevOps experience a plus

• Teamwork, problem-solving and a can-do attitude

We define the industry, instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $126,000 - $204,500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.