דרושים Services Business Development Manager ב-Nokia ב-סינגפור

• Design and develop high-quality, customer-oriented technical documentation for complex optical networking products, aligning with SDLC, DDLC, and structured writing principles.
• Independently manage documentation schedules and deliverables, ensuring timely releases that align with product development timelines.
• Collaborate closely with cross-functional teams including PLM, R&D, and Test to gather accurate technical information for documentation.
• Develop and maintain API documentation and integrate content into web-based publications using tools like Arbortext, Oxygen XML, and graphic editors (e.g., SnagIt, CorelDraw).
• Leverage Agile methodologies and DevOps practices to align documentation workflows with continuous software delivery cycles.
• Utilize defect-tracking and content management systems (e.g., Jira, Confluence) to manage content lifecycle, reviews, and updates.
• Create single-sourced, reusable content within a structured content management environment to ensure consistency and scalability.
• Continuously improve documentation quality and usability, applying expert product knowledge and adhering to corporate standards and quality benchmarks.

You have:

• 10+ years of experience in technical documentation, preferably in the Optical Networking or Telecommunications domain.
• Proven expertise in structured writing principles, the Software Development Life Cycle (SDLC), and the Documentation Development Life Cycle (DDLC).
• Strong proficiency in XML authoring tools (e.g., Arbortext or Oxygen) and graphic tools (e.g., SnagIt, CorelDraw).
• Hands-on experience with API documentation, including integration into customer-facing technical content.
• Familiarity with Agile methodology and DevOps practices, including working knowledge of Jira and Confluence.
• Excellent written and verbal communication skills, with proven ability to independently manage documentation schedules and deliverables.

It would be nice if you also have:

• Working knowledge of basic UNIX and scripting for interacting with development/test environments.
• Experience with single-sourcing strategies and content management systems for scalable content development.

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark

Furthermore, the role requires proactive identification of roadblocks and optimization of the technical solution, ensuring timely and accurate communication on all aspects of the project. The individual will also contribute to the development of comprehensive deployment status reports and provide support for deployment activities, including potential weekend work and travel.

• Serves as a member of the IP Customer Engineering TPM team, assigned to customer NI projects as required for on-time, quality delivery of technical deployment projects.
• Supports end to end delivery management of integration/deployment technical deliverables for NI Customer Engineering. Owns communication, scheduling, resource management, change management, risk mitigation, escalations, and all other areas of integration/deployment technical delivery.
• Drives customer issues with company product, architected solution and or service quality to resolution by tracking, reporting and escalating. Communicates solutions, identifies solution components and owner action item commitments and sets resolution timelines.
• Work to optimize the technical solution and identify change orders/up-scopes through change management process.
• Provides overviews of current customer service issues and status of resolution to upper management/stakeholders on short notice – Accountable for timely and accurate communication on all aspects of the technical deployment project.
• Validates the workload involved and expertise needed related to technical tasks. Ensures resource management related to technical tasks regarding allocation, induction, release and expertise needed.
• Prepares/Contributing and Supporting the PM to provide a comprehensive deployment status report for project stakeholders on a regular (weekly) schedule.
• When required, provide support for deployment activities by attending maintenance window work to manage the team and deliverables. Weekend work may be required.

You have:

• 12 to 15 years of experience in IP data networking.
• Bachelor's or master’s degree in Computer Science or Computer Engineering or a relevant technical degree.
• 5 or more years’ experience in a role requiring understanding, designing and Implementing IP Routing technologies and networking protocols.
• Strong IP knowledge include IP routing protocol, MPLS, Segment Routing, SRV6, L2/L3 VPN, EVPN, IP SDN and network automation.
• In-depth knowledge of network architecture, products, tools, and processes.

It would be nice if you also had:

• Hands-on experience including design, build, deploy IP networks, troubleshooting & fault-finding, etc.
• Nokia SRA, Cisco CCIE, Juniper JNCIE or equivalent Certification are a plus.
• Data-center networking knowledge.
• Experienced in Nokia IP Router Portfolio : 7750 SR, 7250 IXR, 7210 SAS

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark