דרושים Senior Project Manager ב-Nice

How will you make an impact?

• Own the Professional Services readiness lifecycle for AML and Fraud product releases.
• Partner with Product and R&D to understand upcoming features and ensure PS-specific implementation needs are addressed in each release.
• Build and coordinate a global network of Field Readiness Champions to cascade knowledge, standardize implementation practices, and surface local insights.
• Establish feedback loops by capturing field-level observations and communicating actionable insights to Product, R&D, and Enablement teams.
• Maintain readiness dashboards and adoption metrics, delivering clear communication and progress updates to leadership and stakeholders.
• Oversee the management and evolution of central knowledge repositories, and solution blueprints are regularly updated and easily accessible.

Have you got what it takes?

• 6 years of experience in Product Implementation, and or Business Analysis.
• Understanding of AML compliance and Fraud prevention practices within financial services.
• Experience working with Product and Technical teams to translate capabilities into field-consumable format.
• Excellent verbal and written communication skills, with the ability to present complex topics clearly and concisely.
• Self-starter with strong organization, prioritization, and time management skills.
• Collaborative mindset and a passion for field success and customer outcomes.

You will have an advantage if you also have:

• Actimize knowledge/Development experience
• Professional services / Implementation exposure

Reporting into:Director, Professional Services, Actimize

Role Type: Individual Contributor

NiCE Actimize is comprised of talented, creative, and dedicated individuals with a passion for delivering innovative solutions to the market. At NiCE Actimize, we recognize that all employee’s contributions are integral to our company’s growth and success. To find and acquire the best and brightest talent around the globe, we offer a challenging work environment, competitive compensation, and benefits, and rewarding career opportunities. Come share, grow, and learn with us – you’ll be challenged, you’ll have fun and you’ll be part of a fast growing, highly respected organization.

How will you make an impact?

• Design, validate, and bring to market innovative technology platform tools for financial institutions, leveraging Actimize’s footprint and advanced analytics.
• Strategy and planning to support business growth and market leadership through understanding the market (market segmentation, growth opportunities, key industries, and solution areas)
• Product strategy, roadmap, and requirements for building market leading products
• Help define and execute a partner strategy for enriching our financial crime solutions with 3^rdparty data solutions go-to-market strategy and execution including packaging, pricing, positioning, marketing campaigns and sales enablement.
• Evangelize and provide thought leadership through constant engagement with the market and the client community.
• Strong relationship and management skills in a highly matrixed environment with customers, sales, regions, partners, services and product groups.

Have you got what it takes?

• BSc in Computer Science, Industrial Engineering or equivalent
• Strong analytical and problem-solving skills.
• 5 + years' experience in Software product management mandatory, Marketing product management is an advantage
• Vast experience with creating specifications (specifically the ability to understand business requirements) and delivering them to software teams.
• Excellent verbal, written, analytical, and interpersonal communication skills mandatory.
• Experience in public speaking
• Experience in automation
• Learning agility
• Experience in cloud/SaaS very nice to have.
• Experience in financial services very nice to have.
• Must be willing to travel up to 25% to customer sites.
• The position involves working during U.S. business hours (EST mostly).

Reporting into:Director, Product Management, Actimize

Individual Contributor

You will be responsible for managing and communicating a unified roadmap view, identifying risks and dependencies, and enabling consistency in planning across product, engineering, marketing, sales, and customer-facing functions.

Portfolio Roadmap Management

• Own the creation, maintenance, and communication of the cross-product roadmap for CXone and related CX solutions
• Partner with product managers across multiple teams to collect, align, and synthesize individual roadmaps into a coherent portfolio view
• Track dependencies, identify conflicts or gaps, and proactively escalate risks or misalignments

Strategic Planning & Alignment

• Coordinate quarterly and annual planning processes across product and engineering teams
• Align roadmaps with strategic business priorities, GTM plans, and platform-level objectives
• Facilitate alignment between technical deliverables and market/customer needs

Cross-Functional Collaboration

• Serve as a liaison between Product, Engineering, Product Marketing, Sales Enablement, and Executive Leadership
• Ensure consistency of messaging, prioritization, and timing across initiatives
• Support communication of roadmap themes and updates to both internal and external stakeholders

Communication & Transparency

• Build and deliver executive-level presentations and planning artifacts
• Maintain shared roadmap tools and documentation that improve visibility and decision-making
• Champion portfolio planning best practices across teams

Have you got what it takes?

• Education & Experience:
• Bachelor’s degree in Business, Computer Science, or a related field
• 5+ years of experience in Product Management, Program Management, or Portfolio Operations
• Experience managing multi-product roadmaps or coordinating product planning in large organizations
• Skills & Competencies:
• Excellent organizational and program coordination skills
• Strong communication and presentation skills, especially with executive audiences
• Ability to synthesize and align inputs from diverse stakeholders into a cohesive plan
• Skilled at navigating ambiguity and driving alignment in matrixed environments
• Familiarity with product development methodologies (Agile, SAFe, etc.) and planning tools (e.g., Aha!, Jira, Confluence)
• Bonus:
• Experience in B2B SaaS or customer experience platforms
• Prior exposure to portfolio planning, capacity planning, or strategic operations roles
• Strong data-driven decision-making and reporting capabilities

Reporting into: Director of Cross-Platform Product Management

Role Type: Individual Contributor

Objectives:

1. To identify and execute actions to put in place quality gates and validation mechanisms in order to eliminate billing errors
2. To use Billing expertise to review credit and invoice correction cases before approval in order to ensure NiCE do not over-compensate customers for errors

Tasks:

1. Review all credits, invoice corrections, backbills and re-bills cases and actions before execution

1. Modify $ amount, as applicable, for COO & Business Finance final approval
2. Capture systematically all data related to the error - how, why, when and who
3. Identify required quality gates, validation mechanisms and process changes
4. Lead pro-active search and fix for similar dormant errors, before they occur

1. Roadmap development and execution:

1. Participate in aggregating required changes into prioritized billing excellence roadmap
2. Execute initiatives to put in place quality gates and validation mechanisms

Success measurements:

1. Customer errors / Invoiced customers
2. Billing e-2-e errors / Customer errors
3. % Reduction of credit and re-bill $ amounts between requested and processed

Have you got what it takes?

• Skills: If you enjoy solving complex problems and fixing systems design, you will love it. In addition, Data Analysis, Process Improvements, Business Acumen, Ability to work across teams and functions are necessary skills.
• Experience: 2-3 years in Business Strategy / Operations is a must.

Billing end-to-end Director, Platform LOB

Individual Contributor

As a Pricing Product Manager, you will work closely with cross-functional stakeholders, including Product, Sales, Finance, Legal, Operations, and additional stakeholders to define, prioritize, and deliver pricing capabilities that drive commercial success, operational efficiency, and scale.

How will you make an impact?

• Evolve the pricing product roadmap, with a focus on global scalability, automation, and user experience.
• Serve as the business owner for pricing processes within CPQ with holistic view of other commercial systems.
• Collaborate with stakeholders to define pricing models for new product offerings and ensure seamless implementation.
• Define business requirements and user stories for pricing-related enhancements in collaboration with development teams.
• Drive initiatives related to discounting logic, quote flexibility, approval flows, and price governance.
• Partner with Finance and Legal to ensure compliance and control in global pricing.
• Support strategic initiatives such as new business models and more
• Educate internal teams on pricing capabilities and enhancements; serve as a point of contact for escalations.
• Provide input to dashboards and analytics supporting pricing decisions and visibility.

Have you got what it takes?

• 4–6 years of experience in Product Management, preferably in SaaS, enterprise software, or B2B tech.
• Strong understanding of commercial models, pricing workflows, and quote-to-cash lifecycle.
• Experience defining product requirements and working in Agile environments.
• Ability to manage complexity and align stakeholders across multiple functions and geographies.
• Excellent communication, analytical thinking, and stakeholder management skills.
• Comfortable working in fast-paced environments with evolving priorities.

You will have an advantage if you also have:

• Proven experience working with CPQ platforms (Salesforce CPQ preferred) and pricing configuration – a plus
• Experience working with international pricing and regional discount strategies – a plus.

Reporting into:Director, Product Management, Platform, CX

Individual Contributor

You'll be involved in the full development cycle, including building Java-based applications, developing infrastructure, participating in design and code reviews, and supporting CI/CD deployments.

How will you make an impact?

• Development of web-based application for large organizations for On-Prem and Cloud deployments.
• Full ownership over the development-lifecycle of features according to design document and enterprise software standards.
• Design and develop for multiple platforms deployment, databases and application servers.
• Work and collaborate in multi-disciplinary Agile teams, adopting Agile spirit, methodology and tools.
• Interface with various R&D groups and with support tiers

Have you got what it takes?

• 2+years of industry experience in Java Development and Web Applications
• A comprehensive familiarity and proven experience in OOD/OOP
• Experience with SQL and relational DB environments as Oracle, MSSQL, PostgreSQL.
• Experience with HTML, Java script & CSS
• Self-motivated and fast learner with a strong sense of ownership and drive
• Excellent communicator with good spoken and written English

Preferred Qualifications:

• Frontend Experience in one of the following: Vue.js, Angular, React
• Experience with CI/CD technologies (Jenkins etc.)
• Knowledge in secure code practices.

Director, Engineering, Actimize
Individual Contributor

How will you make an impact?

• Serve as a key controller within the Corporate Revenue team.
• Leading projects such as process optimization, SOX compliance, SSP implementation, backlog reporting, and IT integration.
• Own the revenue recognition process for high-risk or significant deals, including structuring and preparation of technical accounting memos.
• Define and maintain the company’s revenue recognition policy and accounting memos.
• Provide guidance and technical accounting education to revenue accountants and analysts across the organization.

Have you got what it takes?

• Bachelor’s degree in accounting or finance.
• CPA certified , with internship experience from a Big 4 firm; high-tech company experience preferred.
• Minimum of 3 years post-internship experience in accounting or finance.
• Strong knowledge of ASC 606 / IFRS revenue recognition standards.
• Proven track record in leading financial projects, implementing processes, and managing accounting teams — a plus.
• Excellent interpersonal, communication, and English skills.
• A collaborative team player who is results-driven, detail-oriented, and motivated to make an impact.

Director, Global Revenue