

About the role:
Leadership & Strategy: Lead the newly created Customer Experience Lab team to identify gaps in the customer or expert experience and execute process and system optimization initiatives
Foster collaborative environment across departments to ensure alignment and buy-in for process, system, and performance improvements
Serve as key point of contact for stakeholders regarding performance enhancement efforts
Accountable for identifying and facilitating continuous refinement of customer and expert experience
Conduct experiments to determine how might process and systems be improved
Oversee pilot testing of new processes and system designs and ensure they meet performance goals
Communicate process changes and performance improvement initiatives effectively to stakeholders at all levels, ensuring understanding, engagement, and support
Partner to develop communication strategies that promote transparency and alignment
Utilize performance data to identify areas for improvement, measure success, and guide decision-making processes
Ensure improvement initiatives are grounded in data-driven insights
Mentor and develop the Customer Experience Lab team, fostering a culture of excellence, continuous improvement, and customer-centricity
Provide guidance and support to team members to achieve their professional growth and performance goals
About you:
8+ years of experience in process and performance improvement with solid history of leading cross-functional teams in a customer experience environment. Proven track record of driving both process optimization and performance enhancement initiatives required
5+ years’ experience in technical support type role
Strong leadership and team management skills, with ability to inspire and guide diverse team of professionals
Experience mentoring and developing high-performing teams
Exceptional analytical skills with ability to leverage and interpret data to drive decisions and measure impact of improvement initiatives. Strategic thinker focused on achieving organizational goals through process optimization
Established expertise in written communications for both customer and cross-functional audiences
Excellent communication and presentation skills with ability to effectively convey complex process changes and performance improvement strategies to a variety of stakeholders
Familiarity with Lean Six Sigma methodologies and their application in process improvement. Certification at a Green Belt level or higher is highly desirable
Thrive in fast-paced, dynamic environment with changing priorities
Proactive in improvement opportunity identification and driving continuous enhancement of processes and performance
We work hard to embrace diversity and inclusion and encourage everyone at McAfee to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.
משרות נוספות שיכולות לעניין אותך

• Provide end-user support and assist with user inquiries and requests
• Assist with administration, including configuration, maintenance, and user support of all modules noted above
• Analyze bi-annual release notes and understand how they impact our configurations. Work closely with the HCM support team on what we uptake and what we pass on
• Perform advanced research, analysis, and coordinate testing for both reported issues and new functionality within all modules
• Create and maintain custom reports, dashboards, and key performance indicators (KPIs) within the various modules to provide timely and accurate information to management/stakeholders
• Continuously evaluate and improve financial processes and workflows to enhance efficiency, accuracy, and data integrity
• Collaborate with internal teams (Accounting, Finance, Tax and Internal Audit) and IT teams to ensure systems are effectively aligned with IT business requirements and that financial processes and data within Workday comply with regulatory requirements, accounting standards, and internal controls
• Assist with conducting data audits and implementing data quality measures to maintain data integrity to ensure accurate and up to date financial data elements (e.g., chart of accounts, vendor information, customer information, fixed assets)
• Collaborate with internal and external auditors to facilitate audits and address any audit findings related to systems and processes
• Create and maintain training materials and documentation to assist users in maximizing the capabilities of FIN/PAY
• Provide training and guidance to end-users on the utilization of FIN/PAY functionality, self-service features, and best practices
• At least 5+ years (we’d love more!) of work experience with at least one year of end-user experience with Workday within financial functional area (Core Financials/Financial Accounting, Expenses, Procurement)
• Working knowledge of financial processes, accounting principles, and financial management practices
• Knowledge of Workday Security
• BA/BS/BBA degree in Finance, Accounting, Information Technology, or related field preferred
• Must have completed one Workday advanced skills course: Advanced Reporting and Analytics, Calculated Fields, Composite Reporting Fundamentals, Customer Accounts & Customer Contracts, Financial Accounting, Inbound EIB Integrations, Supply Chain Management (SCM)
• Workday Pro Financials certification or other relevant financial analysis certifications preferred
• Experience with system troubleshooting and problem-solving preferred
• Experience with providing user support and training is a plus
• Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams and explain financial concepts to non-financial stakeholders
• Ability to provide advanced research, analysis, and testing of reported issues and/or new functionality
• Ability to prioritize tasks, meet deadlines, and work effectively in a fast-paced environment
• Work independently and as part of a team
• Enjoy learning new technologies and adapting to change
• Strong desire to learn and grow in a challenging environment
We work hard to embrace diversity and inclusion and encourage everyone at McAfee to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.
משרות נוספות שיכולות לעניין אותך

• Lead Forecasting Initiatives: Design, refine, and maintain robust forecasting models to predict revenue performance accurately
• Drive Insights: Own revenue-related reporting and analytics, ensuring data accuracy and delivering actionable insights to inform strategic decisions and uncover growth opportunities
• Optimize Processes: Analyze, design, and implement workflows that improve process and maximize the value-adding features and capabilities from new financial applications
• Performance Monitoring: Track and analyze key performance indicators (KPIs) related to revenue. Provide regular updates and reports to stakeholders, highlighting areas of improvement and success
• Trusted Advisor to Senior Management: Serve as reliable and insightful advisor to senior leadership by providing data-driven recommendations and strategic insights. Support decision-making processes with thorough financial analysis and scenario planning
• Foster Cross-Functional Collaboration: Build and maintain strong relationships with key stakeholders across various departments to resolve complex business challenges and develop innovative solutions
• At least 5 years (we’d love more!) of financial analysis experience, preferably with exposure to various financial platforms
• BA/BS/BBA degree in Accounting, Finance, Business Administration, or similar quantitative field preferred
• Strong understanding of revenue recognition principles specific to the software industry
• Experience in Revenue forecasting, variance analysis & working with large datasets
• Exceptional communication and presentation skills, with the ability to translate complex data into actionable insights for non-technical audiences
• Strong analytical skills with a focus on data-driven decision-making, process improvement, and operational support
• Ability to be efficient and work independently while also being able to collaborate effectively in a group setting, organize and manage multiple assignments and deadlines
• Detail oriented, resilient, and able to work with ambiguous information meeting critical deadlines in a fast-paced environment
• Enjoy process improvement projects in a changing environment
• Able to work with ambiguity
• Highly analytical and strategic thinker
• Collaborative mindset
We work hard to embrace diversity and inclusion and encourage everyone at McAfee to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.
משרות נוספות שיכולות לעניין אותך

• Lead Forecasting Initiatives: Design, refine, and maintain robust forecasting models to predict revenue performance accurately
• Drive Insights: Own revenue-related reporting and analytics, ensuring data accuracy and delivering actionable insights to inform strategic decisions and uncover growth opportunities
• Optimize Processes: Analyze, design, and implement workflows that improve process and maximize the value-adding features and capabilities from new financial applications
• Performance Monitoring: Track and analyze key performance indicators (KPIs) related to revenue. Provide regular updates and reports to stakeholders, highlighting areas of improvement and success
• Trusted Advisor to Senior Management: Serve as reliable and insightful advisor to senior leadership by providing data-driven recommendations and strategic insights. Support decision-making processes with thorough financial analysis and scenario planning
• Foster Cross-Functional Collaboration: Build and maintain strong relationships with key stakeholders across various departments to resolve complex business challenges and develop innovative solutions
• At least 5 years (we’d love more!) of financial analysis experience, preferably with exposure to various financial platforms
• BA/BS/BBA degree in Accounting, Finance, Business Administration, or similar quantitative field preferred
• Strong understanding of revenue recognition principles specific to the software industry
• Experience in Revenue forecasting, variance analysis & working with large datasets
• Exceptional communication and presentation skills, with the ability to translate complex data into actionable insights for non-technical audiences
• Strong analytical skills with a focus on data-driven decision-making, process improvement, and operational support
• Ability to be efficient and work independently while also being able to collaborate effectively in a group setting, organize and manage multiple assignments and deadlines
• Detail oriented, resilient, and able to work with ambiguous information meeting critical deadlines in a fast-paced environment
• Enjoy process improvement projects in a changing environment
• Able to work with ambiguity
• Highly analytical and strategic thinker
• Collaborative mindset
We work hard to embrace diversity and inclusion and encourage everyone at McAfee to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.
משרות נוספות שיכולות לעניין אותך

About the Role:
Implementation and administration of our Okta platform
Deployment of Okta Identity Governance for access certifications and remediations
Implementation of Okta SSO and Provisioning (SCIM, JIT, API) for SaaS applications
Design and implementation of Access Requests & Approval process with Okta
Administration of (Non)Employee Lifecycle Management with Okta Workflows
Defining birthright access roles and implementation with Okta group rules
Role Based Access Control discovery and implementation
About You:
5+ years of experience working with Okta, Consultant certification preferred
Experience implementing MFA with Okta including Verify Push and Biometrics
Strong understating of modern authentication and authorization protocols (OIDC, OAuth 2.0, SAML 2.0, LDAP, RADIUS)
Experience building and maintaining Okta Workflows
Experience leveraging Workday as an authoritative source in Okta
Experience leveraging and scripting against the Okta API
Experience with delegated authentication to Active Directory / Entra ID
Ability to work independently and with cross-functional teams on complex problems
Strong analytical & problem-solving skills
We work hard to embrace diversity and inclusion and encourage everyone at McAfee to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.
משרות נוספות שיכולות לעניין אותך

Prepare international aspects of US tax provision and compliance, including GILTI, BEAT, FDII, E&P and PTEP calculations, subpart F computations, sourcing of income and allocation & apportionment of expenses, foreign tax credit, and dual consolidated loss analysis and reporting
Support transfer pricing documentation requests and processes
Assist in various international tax planning activities including tax research, estimated tax forecasts, and other projects involving a high degree of complexity
Actively participate and contribute in process initiatives including process optimization; develop and implement procedural changes to improve the tax function
Provide support in relation to tax audits and inquires
Communicate with team members and outside consultants on tax related matters
Assist other team members as required
At least 5 years (we’d love more!) of experience with international tax matters in a public accounting firm and/or a multinational corporation
BA/BS/BBA degree in Accounting or related field preferred; advanced degree in Accounting or Tax a plus
Strong technical knowledge of US international taxation
Experience working on complex projects with geographically diverse teams
Excellent organizational skills and ability to work independently with limited supervision
Highly effective communication skills and ability to develop strong working relationships with colleagues throughout the business
Focused attention to detail with a high level of accuracy
Ability to manage multiple tasks and prioritize appropriately
Strong sense of ownership and urgency
Working knowledge of OneSource Tax Provision
Experience with SAP and WorkDay preferred
Advanced Excel; proficient with MS Office (Outlook, Word, PowerPoint)
Experience with Alteryx a plus
Strong aptitude for learning new software applications
Strong project management and organizational skills
Demonstrate high degree of integrity and ability to exercise discretion and confidentiality regarding sensitive information
You are a problem-solver, solutions-focused, and enjoy being part of a long-tenured and collaborative team
We work hard to embrace diversity and inclusion and encourage everyone at McAfee to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.
משרות נוספות שיכולות לעניין אותך

About the role:
Leadership & Strategy: Lead the newly created Customer Experience Lab team to identify gaps in the customer or expert experience and execute process and system optimization initiatives
Foster collaborative environment across departments to ensure alignment and buy-in for process, system, and performance improvements
Serve as key point of contact for stakeholders regarding performance enhancement efforts
Accountable for identifying and facilitating continuous refinement of customer and expert experience
Conduct experiments to determine how might process and systems be improved
Oversee pilot testing of new processes and system designs and ensure they meet performance goals
Communicate process changes and performance improvement initiatives effectively to stakeholders at all levels, ensuring understanding, engagement, and support
Partner to develop communication strategies that promote transparency and alignment
Utilize performance data to identify areas for improvement, measure success, and guide decision-making processes
Ensure improvement initiatives are grounded in data-driven insights
Mentor and develop the Customer Experience Lab team, fostering a culture of excellence, continuous improvement, and customer-centricity
Provide guidance and support to team members to achieve their professional growth and performance goals
About you:
8+ years of experience in process and performance improvement with solid history of leading cross-functional teams in a customer experience environment. Proven track record of driving both process optimization and performance enhancement initiatives required
5+ years’ experience in technical support type role
Strong leadership and team management skills, with ability to inspire and guide diverse team of professionals
Experience mentoring and developing high-performing teams
Exceptional analytical skills with ability to leverage and interpret data to drive decisions and measure impact of improvement initiatives. Strategic thinker focused on achieving organizational goals through process optimization
Established expertise in written communications for both customer and cross-functional audiences
Excellent communication and presentation skills with ability to effectively convey complex process changes and performance improvement strategies to a variety of stakeholders
Familiarity with Lean Six Sigma methodologies and their application in process improvement. Certification at a Green Belt level or higher is highly desirable
Thrive in fast-paced, dynamic environment with changing priorities
Proactive in improvement opportunity identification and driving continuous enhancement of processes and performance
We work hard to embrace diversity and inclusion and encourage everyone at McAfee to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.
משרות נוספות שיכולות לעניין אותך