דרושים Claims Experience Team Lead Nl ב-Lemonade ב-Netherlands, Amsterdam

Providing surprisingly delightful experiences to our customers through all our channels (email, phone, etc.)

Investigate and handle claims from start to finish

Organize and prioritise daily tasks in order to resolve claim-based questions

Working with management to help shaping processes

Proficiency in French and English

A minimum of 5 years in claims handling

Desire to work in a unique, dynamic, and fast-paced startup environment

Efficient and loves to get shit done

The ability to approach your work with empathy, patience, and positivity

Enthusiasm about learning and adapting to the exciting world of AI – a commitment to exploring this field is a fundamental part of our culture