

Company Overview
Group/Division
Responsibilities
Evaluates, analyzes, diagnoses and troubleshoots technical equipment problems via telephone or at customer site. Ensures equipment enhances customer production. Repairs and modifies equipment at customer facility. Evaluates equipment to determine type and extend of problem. Repairs involve board problems which can be performed using standard procedures as well as system level problems which have multiple causes and no standard procedures exist. Repair of system level problems are based on CSE's technical knowledge, education and training. Board problems vs. system level problems are split 50/50. In analyzing and diagnosing equipment problems, CSE's may access and determine problem exists in customer process such as chemical leaks or contamination and as a result may recommend shutdown of customer fab due to unsafe conditions.
Provides guidance and technical assistance to Installation Engineer on installations at customer sites or on installing/dismantling demonstration machines.
Travels by car or airplane to customer facility.
Conducts customer orientation and technical training on all aspects of equipment maintenance support for user applications.
Cross trains and assists other field service engineers as appropriate.
Prepares reports on customer support activity and provides documentation to engineering, marketing and sales on a re-occurring problems. Makes recommendations for improvements.
Independently prepares quotes for customers based on labor, travel expenses incurred and parts needed. CSE's use discretion in preparing quotes based on reason for equipment failure, time to prepare, etc.
Qualifications
KNOWLEDGE AND SKILL:
Certification Level 3 - Proficiency in systems level repair of 1 or more products within a family is required. Advanced electronics skills. Ability to troubleshoot problems in software and electronic systems. Knowledge of optics and lasers, computer theory and applicable operating system knowledge. Good mechanical and analytical skills. Strong interpersonal/communication skills in understanding customer needs. Ability to work under pressure and stringent timelines since failure of company equipment may shut down customer manufacturing area. Must successfully complete ongoing technical training to acquire a thorough knowledge of company equipment, the application of diagnostic techniques and practical application of service aids.
EDUCATION AND EXPERIENCE:
BSEE/BSET or above degree. Must obtain KLA certification level 3 as well as ongoing certification. Requires re-certification every 18 months.
SUPERVISION REQUIRED:
The nature of work requires that Customer Support Engineers work highly independently; only occasionally (approximately 20% of time) requiring guidance from management. Customer Service Engineers are required to contact management on a daily basis (twice each day) to report activities. Customer Support Engineers spend approximately 50% of time in office resolving equipment problems via phone and 50% of time at customer site.
We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer
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Key responsibilities include:
Requirements:
Minimum Qualifications

Job Description
Process Demonstrations.
Demonstrate SPTS processes to meet the agreed specification
Assess results using analytical equipment and appropriate software packages
Provide the product marketing department with regular updates on the progress of sample/demonstration work
Summarise results in a written report or presentation for both internal and external use
Process Development
Develop processes in line with SPTS products
Varying the process parameters to optimise results
Run marathon tests for new processes and equipment
Undertake problem solving and trouble-shooting involving hands-on equipment investigations
Summarise results in a written report or presentation
Write technical reports for patent applications
Write technical papers for publication at conferences, seminars etc
Field Support
Minimum Qualifications

Who are we? We research, develop, and manufacture the world's most advanced inspection and measurement equipment for the semiconductor and nanoelectronics industries. We enable the digital age by pushing the boundaries of technology, creating tools capable of finding defects smaller than a wavelength of visible light. We create smarter processes so that technology leaders can manufacture high-performance chips—the kind in that phone in your pocket, the tablet on your desk and nearly every electronic device you own—faster and better. We're passionate about creating solutions that drive progress and help people do what wouldn't be possible without us. The future is calling. Will you answer?
As a member of the MACH team, you’ll be joining the most sophisticated and successful process-control company in the semiconductor industry--working across functions to solve the most complex technical problems in the digital age.
- Provide technical support and execute detailed tool installation/upgrade test plans.- Execute project with supervision from manager or project lead.- Upon reaching L2 product certification, assist training activities of new engineers.- Gather and feedback competitive information (when appropriate and feasible) to region RPM and/or TD.- Gather gap analysis and fab profile information to region RPM and/or TD.- Lead small projects.- Contribute to SW development for engagement projects with division.- Respond to customer requests and perform routine to moderately complex problem diagnosis and problem resolution.- Document technical solution and create best known methods (BKMs) on supported products.- Lead preparation and demonstration of products to the customer base.
Qualifications
- MS with 1-3 years’ experience or equivalent combination of education and experience in engineering applications.- Proficient in computer applications for data presentation and analysis.- Ability to effectively convey ideas through oral and written communications.- Proficient in the English language.- Ability to multitask in a constantly changing work environment.- Good working knowledge (implies understanding as well as the ability to apply theories and concepts in a variety of
- Good working knowledge of various applications.- Strong communication skills especially technical writing skills.- IC Fab process development experience is a plus.- Knowledge in defect detection, metrology, process control and yield management is a plus.
Job Title: Product Development Engineer, OMD
Responsible for providing high level applications support of overlay and litho critical dimension metrology systems.
Job responsibilities include:
Provide escalation support to onsite field service engineer; leading and coordinating remote/local troubleshooting;
Perform experiments to characterize tool/subcomponent performance and develop recipes to model complex optical applications;
Qualifications
Candidate must have MS, or PHD in Physics, or related engineering fields, such as optics, materials science, and microelectronics. Previous experience in IC processing/Semiconductor equipment is a plus. Good project management, leadership, and interpersonal communication skills needed. Candidate must be self-driven and independent working capable, meanwhile a strong team player.
Job Title: Software Development Engineer
1. Design, develop, operate, maintain, and document software and firmware components and computing systems software to be applied to engineering, scientific, and manufacturing requirements.
2. Apply and use the appropriate standards, processes, procedures, and tools throughout the software system development life cycle to support the generation of such engineering applications used for semiconductor equipment.
1. BS/MS in software Engineering.
2. Be familiar with equipment measurement and control s/w, having experience in Algorithm design and programming.
3. 1+ years software design experience, the ability to edit the software design document Proven records at least on 2 projects.
4. Expert on C++ language under Windows Platform, COM and STL.
5. Be familiar with S/W process. Experience on Hardware control is preferred.
6. Must be a quick learner; be able to work under high pressure.
7. Be a good team member, co- work with other members to deliver the project on schedule.
8. Good Verbal and Written English, this position will have to travel to U.S.A.
Who are we? We research, develop, and manufacture the world's most advanced inspection and measurement equipment for the semiconductor and nanoelectronics industries. We enable the digital age by pushing the boundaries of technology, creating tools capable of finding defects smaller than a wavelength of visible light. We create smarter processes so that technology leaders can manufacture high-performance chips—the kind in that phone in your pocket, the tablet on your desk and nearly every electronic device you own—faster and better. We're passionate about creating solutions that drive progress and help people do what wouldn't be possible without us. The future is calling. Will you answer?
Minimum Qualifications
- MS with 1-3 years’ experience or equivalent combination of education and experience in engineering applications.- Proficient in computer applications for data presentation and analysis.- Ability to effectively convey ideas through oral and written communications.- Proficient in the English language.- Ability to multitask in a constantly changing work environment.- Good working knowledge (implies understanding as well as the ability to apply theories and concepts in a variety of
- Good working knowledge of various applications.- Strong communication skills especially technical writing skills.- IC Fab process development experience is a plus.- Knowledge in defect detection, metrology, process control and yield management is a plus.

As a member of the MACH team, you’ll be joining the most sophisticated and successful process-control company in the semiconductor industry--working across functions to solve the most complex technical problems in the digital age.
- Provide technical support and execute detailed tool installation/upgrade test plans.- Execute project with supervision from manager or project lead.- Upon reaching L2 product certification, assist training activities of new engineers.- Gather and feedback competitive information (when appropriate and feasible) to region RPM and/or TD.- Gather gap analysis and fab profile information to region RPM and/or TD.- Lead small projects.- Contribute to SW development for engagement projects with division.- Document technical solution and create best known methods (BKMs) on supported products.
Minimum Qualifications
- MS with 1-3 years’ experience or equivalent combination of education and experience in engineering applications.- Proficient in computer applications for data presentation and analysis.- Ability to effectively convey ideas through oral and written communications.- Proficient in the English language.- Ability to multitask in a constantly changing work environment.- Good working knowledge (implies understanding as well as the ability to apply theories and concepts in a variety of
- Good working knowledge of various applications.- Strong communication skills especially technical writing skills.- IC Fab process development experience is a plus.- Knowledge in defect detection, metrology, process control and yield management is a plus.

Company Overview
Group/Division
Responsibilities
Evaluates, analyzes, diagnoses and troubleshoots technical equipment problems via telephone or at customer site. Ensures equipment enhances customer production. Repairs and modifies equipment at customer facility. Evaluates equipment to determine type and extend of problem. Repairs involve board problems which can be performed using standard procedures as well as system level problems which have multiple causes and no standard procedures exist. Repair of system level problems are based on CSE's technical knowledge, education and training. Board problems vs. system level problems are split 50/50. In analyzing and diagnosing equipment problems, CSE's may access and determine problem exists in customer process such as chemical leaks or contamination and as a result may recommend shutdown of customer fab due to unsafe conditions.
Provides guidance and technical assistance to Installation Engineer on installations at customer sites or on installing/dismantling demonstration machines.
Travels by car or airplane to customer facility.
Conducts customer orientation and technical training on all aspects of equipment maintenance support for user applications.
Cross trains and assists other field service engineers as appropriate.
Prepares reports on customer support activity and provides documentation to engineering, marketing and sales on a re-occurring problems. Makes recommendations for improvements.
Independently prepares quotes for customers based on labor, travel expenses incurred and parts needed. CSE's use discretion in preparing quotes based on reason for equipment failure, time to prepare, etc.
Qualifications
KNOWLEDGE AND SKILL:
Certification Level 3 - Proficiency in systems level repair of 1 or more products within a family is required. Advanced electronics skills. Ability to troubleshoot problems in software and electronic systems. Knowledge of optics and lasers, computer theory and applicable operating system knowledge. Good mechanical and analytical skills. Strong interpersonal/communication skills in understanding customer needs. Ability to work under pressure and stringent timelines since failure of company equipment may shut down customer manufacturing area. Must successfully complete ongoing technical training to acquire a thorough knowledge of company equipment, the application of diagnostic techniques and practical application of service aids.
EDUCATION AND EXPERIENCE:
BSEE/BSET or above degree. Must obtain KLA certification level 3 as well as ongoing certification. Requires re-certification every 18 months.
SUPERVISION REQUIRED:
The nature of work requires that Customer Support Engineers work highly independently; only occasionally (approximately 20% of time) requiring guidance from management. Customer Service Engineers are required to contact management on a daily basis (twice each day) to report activities. Customer Support Engineers spend approximately 50% of time in office resolving equipment problems via phone and 50% of time at customer site.
We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer
משרות נוספות שיכולות לעניין אותך