דרושים Global Services Supply Chain Logistics Analyst ב-Juniper ב-India, Bengaluru

Key Responsibilities

• Break-down user stories into actionable development tasks and delegate as needed
• Lead technical discussions and collaborate with the development team to design and implement solutions
• Create architecture and implementation plans , and present them for team feedback and alignment
• Drive development projects from conception through deployment and maintenance
• Troubleshoot and resolve issues in cloud-based applications, with a focus on AWS environments
• Conduct code reviews , provide constructive feedback, and maintain high-quality code standards
• Implement and maintain infrastructure as code using CloudFormation
• Mentor and guide junior developers to grow their technical and professional skills
• Maintain and improve CI/CD pipelines and development workflows
• Test your code throughout development lifecycle
• Enhance the existing testing pipeline and Write test cases for all work you create

Required Skills & Qualifications

• Strong knowledge of Cloud infrastructure and Services, preferably AWS (ECS, Lambda, S3, CloudWatch, Event Bridge, IAM Roles, etc.)
• Proficiency in JavaScript/TypeScript, Python, and Bash scripting
• Hands-on experience with Vue.js and Nuxt 3
• Strong understanding of Docker for containerized deployments
• Database expertise with PostgreSQL and/or Snowflake
• Proficient with GitLab and setting up CI/CD pipelines
• Hands-on experience with Testing Framework and Tools such as Cypress, Playwright, Selenium etc
• Strong Critical Thinker and Business Analytics (BA) Skills
• Hands-on experience with integrating AI/ML models with cloud web application

Preferred Qualifications

• Minimum 8+ years of software development experience
• Good understanding of Agile Scrum Framework
• Proven ability to troubleshoot and debug cloud-based applications
• Experience with Infrastructure as Code (CloudFormation preferred)
• Excellent problem-solving skills and the ability to work independently
• Strong communication and collaboration skills
• Experience working with a remote team
• Proficiency in design tools such as Figma, Sketch, or Adobe Creative Suite
• Played QA role in the past

Tech Stack you’ll be working with

• Cloud Infrastructure: AWS
• Infrastructure as Code: CloudFormation
• Languages: JavaScript, TypeScript, Python, Bash
• Frontend Frameworks: Vue.js, Nuxt 3
• Containerization: Docker
• Databases: PostgreSQL, Snowflake
• Version Control: GitLab
• CI/CD: GitLab CI/CD

ELIGIBILITY TO WORK AND E-VERIFY

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Juniper Networks participates in the E-Verify program. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers.

● Information for applicants about E-Verify / E-Verify Información en español:

● Immigrant and Employee Rights Section (IER) -

E-Verify® is a registered trademark of the U.S. Department of Homeland Security.

Role and Responsibilities

Business :

• Strong customer advocacy, focus, and passion to deliver accurate and value-added deliverables to the customers
• Understand the customer needs, work with Services PLM to explore newer deliverables to improve customer experience
• Drive customer experience through delivering outcomes, engage with the customers (internal and external) to understand the potential gaps and drive necessary actions,
• Drive outcomes, and continuous improvement in terms of service quality and time to delivery.
• Engage with global teams for effective coordination of the deliverables
• Engage with Juniper Engineering with a keen desire to improve existing processes.
• Engage with IT and manage in-house tools migrations and development projects.
• Keep looking for potential ways and leverage automation to replace manual processes with smart tools.
• Participate in organization-wide quality initiatives with a vision to improve customer experience

People :

• Hire and develop a team of enthusiastic engineers with strong analytical skills, Networking knowledge, and Juniper product expertise
• Create a culture of innovation, learning attitude, and structures to support the growth of direct reports
• Know your direct reports' areas of expertise and interests and enable them to play to their strengths.
• Ensure that employees have opportunities to raise questions, concerns, and/or provide feedback
• Own the critical role of communication conduit of organization-wide context and information that impact the direct-reports.
• Recognize and reward accomplishments

Personal attributes:

• Passion for World Class Customer Experience
• Excellent Communication and Interpersonal skills
• People Leadership
• Strong problem-solving skills
• Customer/stakeholder engagement skills

Technical background

Candidates with a strong background in Networking and Automation will be preferred. Verifiable experience in network support/services roles, Dev ops, and Consulting services will have weightage. Juniper products understanding is a plus.

ELIGIBILITY TO WORK AND E-VERIFY

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Juniper Networks participates in the E-Verify program. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers.

● Information for applicants about E-Verify / E-Verify Información en español:

● Immigrant and Employee Rights Section (IER) -

E-Verify® is a registered trademark of the U.S. Department of Homeland Security.

Primary Responsibilities:

• Provide technical expertise and support for the implementation, expansion, and standardized use of Identity Governance, Access Management, and related workflows.
• Interpret business requirements to produce sound technical design Identity solutions that are scalable for the future.
• Write code to integrate in-house applications, third-party applications, and cloud applications with the Identity services platform to leverage features like automated provisioning, reconciliation, authentication, and federation.
• Work with RESTful APIs to integrate apps using modern authentication and authorization protocols.
• Design and develop workflows to route for approvals and trigger automation tasks.
• Provide operational support and guidance when required (L3).
• Write code to extend the functionalities of the IAM platform to accommodate connectors/integrations between IAM tools and system resources.

Minimum Qualifications & Experience:

• Possess in-depth technical and working knowledge in Access Management, Identity Governance, Active Directory, and Privileged Access Management implementations.
• 5+ years of experience in developing, implementing, and supporting Identity & Access Management products, capabilities, and services.
• 5+ years managing IAM tools in an engineering role. Experience with more than one of: Microsoft Active Directory, Microsoft Identity Manager, Saviynt, AzureAD, and OKTA will be highly preferred.
• Knowledge and experience with Identity Management protocols like SCIM, SAML2.0, OAuth, OIDC.

Desired Qualifications:

• Understanding of Zero Trust principles aligned to identity services and Access Management with emphasis on enforcing ‘explicit trust’ (per identity, device, and session).
• Demonstrated experiential track record in building, executing, and managing enterprise IAM initiatives in a complex organizational environment.
• Knowledge of current and emerging information technology industry trends and standards including common information security management frameworks, such as NIST, ISO, and COBIT.
• Ability to manage project activities aligned to expected and defined objectives.
• Active security certification(s): One or more of the following: CISSP, CRISC, CCSP, and/or any Identity solution or services certification.
• Experience working in global and diverse teams.
• BS degree in Computer Science, Management Information Systems, or related area of study.

ELIGIBILITY TO WORK AND E-VERIFY

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Juniper Networks participates in the E-Verify program. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers.

● Information for applicants about E-Verify / E-Verify Información en español:

● Immigrant and Employee Rights Section (IER) -

E-Verify® is a registered trademark of the U.S. Department of Homeland Security.

Responsibilities:

• Collaborate with Business and Product teams to define, prioritize, and document business and functional requirements for CRM solution.
• Evaluate information from multiple sources, reconcile inconsistencies, and create detailed requirements for implementation.
• Collaborate with Internal teams to design an effective solution that depicts end to end seamless workflow
• Develop BRD’s with written requirements, success metrics, and use-cases for new projects, guiding them from ideation to iteration.
• Map functional requirements to existing CRM features and functionality.
• Identify and document process gaps and improvements, working with SMEs.
• Develop a roadmap by staying informed about CRM trends and business line requirements.
• Define product roadmap for optimizing operations, leading agile projects for Customer Support transformation.
• Lead discussions across the enterprise to understand current business needs and pain points, developing optimal customer experience solutions.
• Define project scope, timeline, and roadmap, ensuring reporting to senior leadership.
• Measure and track KPIs, tying them back to OKRs, and develop strategies to meet business objectives.

Required Skills/Experience:

• Bachelor's degree in Business Administration, Information Technology, or related field.
• Working knowledge and experience with SFDC systems and applications.
• Strong understanding of business processes, workflows, and data models within the SFDC ecosystem.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Salesforce certifications (e.g., Salesforce Administrator, Salesforce Developer) preferred.
• Experience in strategies, best practices for SEO content optimization
• Experience in developing AI/machine learning scalable Gen AI solutions
• Expertise in developing RESTful API’s
• Experience with Agile methodologies and project management tools (e.g., JIRA) is a plus.

ELIGIBILITY TO WORK AND E-VERIFY

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Juniper Networks participates in the E-Verify program. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers.

● Information for applicants about E-Verify / E-Verify Información en español:

● Immigrant and Employee Rights Section (IER) -

E-Verify® is a registered trademark of the U.S. Department of Homeland Security.

Role and Responsibilities

Business :

• Strong customer advocacy, focus, and passion to deliver accurate and value-added deliverables to the customers
• Understand the customer needs, work with Services PLM to explore newer deliverables to improve customer experience
• Drive customer experience through delivering outcomes, engage with the customers (internal and external) to understand the potential gaps and drive necessary actions,
• Drive outcomes, and continuous improvement in terms of service quality and time to delivery.
• Engage with global teams for effective coordination of the deliverables
• Engage with Juniper Engineering with a keen desire to improve existing processes.
• Engage with IT and manage in-house tools migrations and development projects.
• Keep looking for potential ways and leverage automation to replace manual processes with smart tools.
• Participate in organization-wide quality initiatives with a vision to improve customer experience

People :

• Hire and develop a team of enthusiastic engineers with strong analytical skills, Networking knowledge, and Juniper product expertise
• Create a culture of innovation, learning attitude, and structures to support the growth of direct reports
• Know your direct reports' areas of expertise and interests and enable them to play to their strengths.
• Ensure that employees have opportunities to raise questions, concerns, and/or provide feedback
• Own the critical role of communication conduit of organization-wide context and information that impact the direct-reports.
• Recognize and reward accomplishments

Personal attributes:

• Passion for World Class Customer Experience
• Excellent Communication and Interpersonal skills
• People Leadership
• Strong problem-solving skills
• Customer/stakeholder engagement skills

Technical background

Candidates with a strong background in Networking and Automation will be preferred. Verifiable experience in network support/services roles, Dev ops, and Consulting services will have weightage. Juniper products understanding is a plus.

ELIGIBILITY TO WORK AND E-VERIFY

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Juniper Networks participates in the E-Verify program. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers.

● Information for applicants about E-Verify / E-Verify Información en español:

● Immigrant and Employee Rights Section (IER) -

E-Verify® is a registered trademark of the U.S. Department of Homeland Security.

Role and Responsibilities

Business :

• Strong customer advocacy, focus, and passion to deliver accurate and value-added deliverables to the customers
• Understand the customer needs, work with Services PLM to explore newer deliverables to improve customer experience
• Drive customer experience through delivering outcomes, engage with the customers (internal and external) to understand the potential gaps and drive necessary actions,
• Drive outcomes, and continuous improvement in terms of service quality and time to delivery.
• Engage with global teams for effective coordination of the deliverables
• Engage with Juniper Engineering with a keen desire to improve existing processes.
• Engage with IT and manage in-house tools migrations and development projects.
• Keep looking for potential ways and leverage automation to replace manual processes with smart tools.
• Participate in organization-wide quality initiatives with a vision to improve customer experience

People :

• Hire and develop a team of enthusiastic engineers with strong analytical skills, Networking knowledge, and Juniper product expertise
• Create a culture of innovation, learning attitude, and structures to support the growth of direct reports
• Know your direct reports' areas of expertise and interests and enable them to play to their strengths.
• Ensure that employees have opportunities to raise questions, concerns, and/or provide feedback
• Own the critical role of communication conduit of organization-wide context and information that impact the direct-reports.
• Recognize and reward accomplishments

Personal attributes:

• Passion for World Class Customer Experience
• Excellent Communication and Interpersonal skills
• People Leadership
• Strong problem-solving skills
• Customer/stakeholder engagement skills

Technical background

Candidates with a strong background in Networking and Automation will be preferred. Verifiable experience in network support/services roles, Dev ops, and Consulting services will have weightage. Juniper products understanding is a plus.

ELIGIBILITY TO WORK AND E-VERIFY

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Juniper Networks participates in the E-Verify program. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers.

● Information for applicants about E-Verify / E-Verify Información en español:

● Immigrant and Employee Rights Section (IER) -

E-Verify® is a registered trademark of the U.S. Department of Homeland Security.

Role Overview:

As a Professional Services Project Manager, you will play a crucial role in the successful delivery of projects ranging from small-scale project to complex, large-scale engagements. Your experience in project management, combined with your proficiency in both Agile and Waterfall delivery models, will be pivotal in ensuring the seamless execution of projects while maintaining the highest standards of quality and client satisfaction.

Key Responsibilities:

• Lead end-to-end project management activities for a diverse range of engagements, working closely with clients to define project scope, objectives, and deliverables.
• Develop and execute project plans, considering the appropriate delivery model (Agile or Waterfall) based on project requirements and client preferences.
• Collaborate with cross-functional teams, including technical experts, consultants, and stakeholders, to ensure project milestones are met within the defined timelines and budget.
• Proactively identify and mitigate project risks, managing issues that may arise during project execution.
• Monitor project progress and ensure that project deliverables are of the highest quality, meeting, or exceeding client expectations.
• Foster strong relationships with clients, acting as the main point of contact for project-related discussions and updates.
• Effectively communicate project status, updates, and potential roadblocks to both internal teams and clients.
• Leverage your knowledge to provide valuable insights and recommendations during project planning and execution (if applicable).
• Mentor and guide junior project managers, contributing to their professional growth and development.
• Uphold best practices and industry standards in project management, utilizing your PMP certification and experience to drive excellence.

Qualifications and Skills:

• Bachelor's degree in a relevant field; Master's degree is a plus.
• 10+ years of demonstrated experience in project management, preferably in a professional services environment.
• PMP (Project Management Professional) certification / Scrum and Agile certifications is mandatory.
• Proficiency in both Agile and Waterfall delivery methodologies.
• Vast experience in successfully delivering network solutions and DevOps Projects is a plus.
• Excellent interpersonal, communication, and presentation skills.
• Proven ability to manage multiple projects simultaneously, balancing priorities effectively.
• Problem-solving mindset with the ability to adapt to changing project requirements.
• Leadership capabilities to guide project teams and collaborate with clients.
• Attention to detail and commitment to delivering high-quality results.

Leadership:

• Applies Business Acumen: Demonstrates a deep understanding of the Professional Services Business, able to uncover and articulate the project's business case effectively.
• Strong Teams Building: Establishes and nurtures a sense of camaraderie and motivation within the project team.
• Stakeholder Relationship : Develops positive working relationships across various stakeholders, fostering collaboration and achieving shared goals.
• Clear Role Definition: Defines and assigns roles and responsibilities within the project team, ensuring clarity and accountability.
• Effective Communication: Listens attentively, comprehends, and executes decisions with precision, involving relevant stakeholders for quality outcomes.
• Decisive Leadership: Takes proactive and assertive steps to make well-informed decisions, considering potential impacts on project outcomes.
• Influence and Conflict Resolution: Influences and gains consensus in challenging situations, navigating conflicts towards constructive resolutions.
• Change Management: Initiates and leads change efforts, addressing resistance and setbacks, and fostering an environment of constructive debate.
• Agile Leadership: Demonstrates proficiency as a Scrum Master or Workshop Lead in large-scale programs, facilitating Agile ceremonies, and ensuring adherence to Agile principles.

Technical/Functional:

• Scope Assessment and Resolution: Proficiently assesses project scope, identifies gaps in requirements, and efficiently resolves them.
• Effective Planning: Develops comprehensive work breakdown structures, aids in accurate estimations, validates estimate confidence, and consolidates them into a robust project schedule.
• Project Finance: Demonstrated track record of effectively managing project budgets and financial resources to ensure successful project delivery.
• Optimizing Critical Path : Demonstrates the ability to optimize the critical path to enhance project efficiency and timely delivery.
• Problem Solving and Decision Making: Identifies project-related problems, selects appropriate solutions, and escalates when necessary, ensuring smooth project progression.
• Risk Management: Recognizes active project risks, vigilantly monitors risk triggers, and executes predefined contingency plans when required.
• Scope Management: Proficiently manages scope changes, driving discussions about scope versus schedule/budget and reaching conclusive decisions.
• Resource Negotiation: Skilled in negotiating for necessary resources, be it human capital, budget allocation, or equipment, considering the larger organizational project portfolio.
• Variance Analysis: Expertly identifies deviations between planned and actual project outcomes across dimensions (scope, schedule, quality, risks), taking corrective actions as needed.
• Estimation Techniques: Applies various estimation techniques to refine future project planning, improving accuracy and predictability.
• Proficient Tools Utilization: Demonstrates proficiency in MS Project, as well as Microsoft Excel, PowerPoint, Word etc.
• Adherence to PMO Standards: Familiarity with project portfolio management tools and dedicated adherence to PMO (Project Management Office) standards.

Others Information

• Position can includes travel upto 20%.
• Flexibility in terms of working hours to support global customers.

ELIGIBILITY TO WORK AND E-VERIFY

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Juniper Networks participates in the E-Verify program. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers.

● Information for applicants about E-Verify / E-Verify Información en español:

● Immigrant and Employee Rights Section (IER) -

E-Verify® is a registered trademark of the U.S. Department of Homeland Security.