דרושים Global Screening Operations - Business Analysis Manager ב-גיי פי מורגן ב-United States, Tampa

Job responsibilities

• Provide a high level of responsiveness to executive ad-hoc requests related to project management, presentation development, and business analysis
• Organize complex information in a strategic and compelling way, demonstrating strong design acumen and expertise in Excel and PowerPoint techniques
• Create wireframes and mock-ups quickly and iteratively for management presentations, reports, and dashboards
• Communicate effectively with key business partners to understand projects and drive next steps
• Project manage and deliver key work streams and tasks
• Identify key business risks on the platform and drive resolution of mitigating controls
• Support audit, regulatory and compliance deliverables; help drive specific action plans and deliverables within the Risk Control Self-Assessment (RCSA) framework
• Coordinate team activities and prepare materials for town halls, employee recognition, and strategy working sessions
• Collect and maintain internal resources and documentation on collaboration sites such as SharePoint
• Participate in collaborative initiatives with team members and global managers, looking for ways to continually simplify, improve, and add value to existing business processes

Required qualifications, capabilities, and skills

• Bachelor’s degree in Business, Finance, Economics, or other related area
• Prior experience in Business Management (or COO role)
• Proven experience delivering timely, high quality presentations and/or reporting for various projects and stakeholders. Attention to detail is a must with continuous focus on design excellence
• Demonstrated ability in dealing with different stakeholder groups and driving the agenda
• Excellent communication, organization and project management skills
• Ability to articulate and demonstrate thoughtful rationale in design decisions
• Intermediate to advanced level ability expected in all MS Office tools (Excel, PowerPoint, Pivot Tables)
• Self-motivated, tenacious and able to work with high degree of independence
• Excellent written and oral communication skills
• Strong time management and prioritization skills

Job Summary:

As a Trade Lifecycle Associate within our Securities Services Operation, you will be responsible for the end-to-end process of the trade lifecycle, ensuring timely processing and settlement of trades. You will investigate and resolve trade-related breaks in accordance with established work practices and procedures. Collaborate with various internal teams such as Middle Office, Pre-Matching, Cash Processing, Account Opening, and Asset Servicing to process transactions and resolve any exceptions in a timely manner. Perform root cause analysis for clients to increase Straight Through Processing (STP) and reduce client inquiries. Establish and maintain relationships with operations and middle office contacts at clients. Manage issues and exceptions above materiality thresholds for resolution, ensuring all day-to-day queries are dealt with within required SLAs and escalate issues to the team leader.

Job Responsibilities:

• Ensure timely processing and settlement of trades, investigate and resolve trade-related breaks.
• Collaborate with internal teams to process transactions and resolve exceptions promptly.
• Perform root cause analysis to increase STP and reduce client inquiries.
• Establish and maintain relationships with operations and middle office contacts at clients.
• Manage risk and issues exceptions above materiality thresholds for resolution.
• Ensure all day-to-day queries are dealt with within required SLAs and escalate issues as needed.

Required Qualifications, Capabilities, and Skills:

• Bachelor's Degree required.
• Knowledge of financial markets, trade lifecycle, and settlement practices.
• Excellent verbal and written communication skills, adept at communicating with all levels of the business and technical parts of the organization.
• Ability to operate effectively in a dynamic environment with tight deadlines and exhibit time management skills.
• Exposure to business intelligence tools (e.g., Tableau, Alteryx, UiPath, OwlDQ); comfortable working with data.

As a Business Relationship Manager Senior (BRM) Deepening banker in Business Banking, you’ll be managing a portfolio of large profitable business clients with annual revenue greater than ~$5MM. You’ll focus on deposit acquisition, product deepening, client retention and growth, and gaining referrals to increase primary bank share. As a Senior Deepening banker, you will provide a high-touch experience by building relationships and providing financial advice with a focus on client experience and risk management while deepening existing relationships and leveraging referrals to acquire new relationships.

Job Responsibilities

• Manage, retain and deepen a portfolio of approximately 80-100 business clients in stable/mature stage with annual revenue greater than ~$5 million; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $15 million; provide support to branch-based business bankers on sizeable business credit deals as needed
• Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
• Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio. Leverage knowledge of diverse types of businesses, industries, markets, financial and economic concepts, as well as creative marketing techniques, utilizing Chase resources and materials to develop business network and prospects
• Regularly conduct in-person/virtual calls with existing clients, referrals and centers of influence at their places of business, looking for ways to cultivate long-term, primary banking relationships
• Understand the personal financial goals and needs of the owner(s). Utilize knowledge of personal banking products and partner with Branch, Wealth Management and Private Bank to identify and deliver appropriate personal financial solutions
• Utilize knowledge of treasury products and partner with product specialists to onboard clients seamlessly and ensure end-to-end delivery of new accounts and full suite of products and services; follow up with clients after account opening to determine appropriate additional solutions and establish digital capabilities
• Protect the firm by following sound risk management protocols and control policies and adhering to regulatory requirements

Required qualifications, capabilities, and skills

• Minimum of 5 years’ experience in a Business Banking Relationship Management role or related business lending experience
• Strong knowledge of deposit and cash management products and services, and knowledge of business credit underwriting with commercial credit training. Uses seasoned judgment to offer comprehensive and customized solutions that best meet client needs; monitors and researches market/industry trends and business outcomes to anticipate client needs; presents proactive solutions and innovative alternatives when appropriate
• Demonstrated ability to anticipate clients’ issues, own problems on clients’ behalf, and follow through with commitments
• Strong relationship-building and excellent communication skills with individuals at all levels, internally and externally. Ability to influence others to achieve desired outcomes, and leverage technology to interact with clients effectively and efficiently
• Excellent organizational skills and the ability to manage, prioritize, work under pressure and meet tight deadlines
• Self-directed, proactive, and creative; uses sound judgment and navigates ambiguity to get things done
• Balance needs of clients with associated risks and interests of the firm

Preferred qualifications, capabilities, and skills

• Bachelor’s degree in Finance or related field, or equivalent work experience
• Minimum of 3 years’ managing clients >$10+MM revenue
• Proficient in Microsoft Office tools including Outlook, Excel, Word, and PowerPoint
• In-depth knowledge of diverse types of businesses, industries, markets, financial and economic concepts

• In-depth knowledge of diverse types of businesses, industries, markets, financial and economic concepts

As a Vice President in Firmwide Control Management, you'll guide and support all Lines of Business and Corporate Functions to ensure consistent execution of firmwide program requirements. You'll play a key role in designing and implementing effective risk mitigation strategies and identifying process improvements. Your skills and knowledge will foster collaboration across teams, propelling the organization forward to maintain its best-in-class status while driving meaningful change and innovation throughout the organization. In this role, you'll work alongside highly motivated team members, sharing best practices and lessons learned to achieve optimal solutions for the firm.

Job responsibilities

• Support timely and successful delivery of milestones and deliverables for specific program initiatives
• Bring a risk and control mindset to guide evolution of the program while maintaining the integrity of our processes
• Support program governance including presentations and reporting to key stakeholders, working group members, metrics and steering groups
• Maintain and reassess the programs CORE Firmwide Common Process framework including associated risks and controls for consistent execution across the organization
• Provide support for audits, exams, and control testing
• Collaborate with LOB/CF Control Management teams, Compliance, Legal, and other applicable functional groups to develop framework, standards, and procedures (where applicable) and to provide guidance and direction on adherence whilst reducing risk for the Firm
• Support the design and implementation of new technology solutions, which are scalable and be leveraged across the Firm

Required qualifications, capabilities and skills

• Bachelor's degree or equivalent experience required
• 7+ years of financial service experience in controls, audit, risk management, or compliance
• Ability to exercise sound judgement in assessing risk, prioritizing work, engaging senior leaders, and managing through change
• Strong interpersonal skills, exceptional relationship building, influencing skills, and ability to effectively partner with all levels of management across numerous teams to help drive the control agenda
• Self-motivated. Work autonomously to effect change: flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results oriented environment. Ability to manage ambiguity, and make subjective and informed decisions, influence stakeholders and justify decision making.
• Excellent written and verbal communication skills, with the ability to communicate effectively at organizational levels
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) with the ability to develop compelling and meaningful executive presentations that will highlight opportunities/recommendation for improvement
• Problem solving/analytical skills: solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions

Preferred qualifications, capabilities and skills

• Preferred background in financial services with experience in regulatory programs.
• Proficient in control and risk management, providing guidance on governance of operational risk and control environments.
• Excellent written and verbal communication skills for articulating business issues and controls.
• Strong interpersonal skills for building coalitions and influencing business leaders with an end-to-end mindset.
• Skilled in process analysis and design, understanding end-to-end processes and associated risks for effective control design and improvements.