דרושים Healthcare Payments Sales Support Associate ב-גיי פי מורגן ב-United States, Palo Alto

Job responsibilities

• Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices
• Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction
• Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making
• Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users
• Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings
• Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking

Required qualifications, capabilities, and skills

• 3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services
• Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma, Sketch, or Adobe Creative Suite)
• Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels
• Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making
• Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences

As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase’s affluent clients as well as other customers in the Branch. You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances. You will help acquire new clients by actively soliciting referrals and developing internal and external sources.

Job responsibilities

• Shares the value of Chase Private Client with clients that may be eligible
• Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
• Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
• Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
• Adheres to policies, procedures, and regulatory banking requirements

Required qualifications, capabilities, and skills

• Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
• 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
• Beginning Oct. 1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
• Compliance with Dodd Frank/Truth in Lending Act*
• High school degree, GED, or foreign equivalent
• Adherence to policies, procedures, and regulatory banking requirements
• Ability to work branch hours, including weekends and some evenings

Preferred qualifications, capabilities, and skills

• Excellent communication skills
• College degree or military equivalent
• Experience cultivating relationships with affluent clients
• Strong team orientation with a commitment of long-term career with the firm

Dodd Frank/Truth in Lending Act

This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.

In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.

Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at:

Job Responsibilities:

• Cultivate new business opportunities within the portfolio by aligning with the Banker and Treasury team to achieve individual sales goals
• Identify and leverage buying decision makers and centers of influence in a complex target client company
• Serve as a trusted advisor and client advocate, leveraging core knowledge, to recommend and promote banking and payment processing solutions to clients to make their business more successful
• Communicate effectively both verbally and in writing with key decision-makers at a variety of levels to evaluate needs, propose solutions from our suite of merchant services products
• Negotiate and execute pricing terms and legal agreements
• Partner with internal product stakeholders when representing the client perspective in the development/evolution of complex products and solutions-- works with internal partners to ensure successful implementation and product ramp-up
• Protect the firm by following sound risk management protocols and adhering to regulatory requirements; works directly with Credit, Risk, and Quality Control to adhere to Anti-Money Laundering/Know Your Customer regulations

Required qualifications, skills and capabilities

• 8+ years of related sales and relationship management experience
• Strong knowledge of the merchant services industry, products and services with a strong technical acumen
• Track record of meeting and exceeding commercial targets
• Excellent communication skills with individuals at all levels, internally and externally
• Proven ability to build relationships with clients and internal partners and influence others to achieve desired outcomes
• Ability to balance needs of clients with associated risks and interests of the firm
• Establishes and consistently uses a disciplined process to manage time; uses time strategically to accomplish business objectives
• Demonstrated ability to anticipate clients’ issues, own problems on clients’ behalf, and follow through with commitments
• Highly proficient in MS Office tools including Outlook, Excel, Word, and PowerPoint

FEDERAL DEPOSIT INSURANCE ACT:

Job responsibilities

• Performs in a Product Manager role to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Proficient knowledge of the product development life cycle
• Experience in product life cycle activities including discovery and requirements definition
• Developing knowledge of data analytics and data literacy
• Proficient in communications at multiple levels of the organization through both verbal and written channels
• Comfortable in dealing with ambiguity; can work independently with moderate input from supervisor – brings recommendations vs. requiring direct guidance
• Capable of handling multiple threads of work and competing priorities simultaneously
• Ability to develop workplans and project timelines based on agreed outcomes and deadlines
• High EQ, able to use influence to drive projects forward working with both peers and more senior colleagues

Preferred qualifications, capabilities, and skills

• Experience in a tech company with understanding of cloud/SaaS software development and monetization

• Experience in a management consulting firm

Job Responsibilities

• Research and explore new machine learning methods through independent study, attending industry-leading conferences, experimentation and participating in our knowledge sharing community
• Develop state-of-the art machine learning models to solve real-world problems and apply it to tasks such as natural language processing (NLP), speech recognition and analytics, time-series predictions or recommendation systems
• Collaborate with multiple partner teams such as Business, Technology, Product Management, Legal, Compliance, Strategy and Business Management to deploy solutions into production
• Drive Firm wide initiatives by developing large-scale frameworks to accelerate the application of machine learning models across different areas of the business
  

Required qualifications, capabilities, and skills

• PhD in a quantitative discipline, e.g. Computer Science, Electrical Engineering, Mathematics, Operations Research, Optimization, or Data Science Or an MS with at least 3 years of industry or research experience in the field.
• Solid background in NLP or speech recognition and analytics, personalization/recommendation and hands-on experience and solid understanding of machine learning and deep learning methods
• Extensive experience with machine learning and deep learning toolkits (e.g.: TensorFlow, PyTorch, NumPy, Scikit-Learn, Pandas)
• Ability to design experiments and training frameworks, and to outline and evaluate intrinsic and extrinsic metrics for model performance aligned with business goals
• Experience with big data and scalable model training and solid written and spoken communication to effectively communicate technical concepts and results to both technical and business audiences.
• Scientific thinking with the ability to invent and to work both independently and in highly collaborative team environments
• Solid written and spoken communication to effectively communicate technical concepts and results to both technical and business audiences. Curious, hardworking and detail-oriented, and motivated by complex analytical problems

Preferred qualifications, capabilities , and skills:

• Strong background in Mathematics and Statistics and familiarity with the financial services industries and continuous integration models and unit test development
• Knowledge in search/ranking, Reinforcement Learning or Meta Learning
• Experience with A/B experimentation and data/metric-driven product development, cloud-native deployment in a large scale distributed environment and ability to develop and debug production-quality code
• Published research in areas of Machine Learning, Deep Learning or Reinforcement Learning at a major conference or journal

Job responsibilities:

• Own the client onboarding and account maintenance for new and existing clients by interacting with clients to collect account-specific information, obtain account documents and financials, and provide investment quotes to clients while complying with regulatory and firm policies and procedures.
• Interface directly with clients and Financial Advisors to make investment recommendations, propose firm offerings and execute equity trades, mutual fund orders, fixed income trades and private investments
• Provide support across a diverse suite of products and applications including, but not limited to: Advisor Services, Wealth Planning & Advice, Goal Based planning, liabilities planning, banking & lending solutions, mortgages and digital offerings through JP Morgan Online and mobile suite
• Perform daily administrative and operational duties that support the Financial Advisor(s) and clients, including direct communication with clients regarding money transfers, account maintenance, portfolio review preparation and ad hoc requests, and attending client meetings
• Serve as a liaison between the Financial Advisor team, branch management, compliance and various other business units throughout the firm
• Proactively supports firm and regional initiatives and remediations, and actively participate in recurring local, national and technology team meetings

Required qualifications, capabilities, and skills:

• Bachelor's degree or equivalent experience
• Series 7 & 66 licenses upon hire or must successfully obtain within 180 days from start date
• Proven ability to be a self-starter, act as an end-to-end owner of tasks and work independently in a fast-paced environment
• Proactively identify and deliver appropriate solutions that address the needs of our clients
• Ability to communicate effectively with clients and team members while maintaining professionalism in difficult situations

Preferred qualifications, capabilities, and skills:

• Able to adapt and stay abreast of changing technology and regulatory policies
• Highly proficient user of Word, PowerPoint, and Excel

FEDERAL DEPOSIT INSURANCE ACT:

As a Payments Sales Associate in the Media & Communications Group, you will be responsible for assisting Payments Sales Managers (PSM’s) with the management of sales relationships and new business generation from a diverse set of customers. The role requires strong collaboration with client service, compliance, operations, technology, risk, credit and legal in order to optimize the delivery of our products. To effectively do so, you will also be responsible for actively gaining a thorough understanding of the market, the industry in which clients operate, their organizational and operating structure, their buying process and business objectives.

As the Payments Sales Associate, you will also support proactive client engagement, collaboration with multiple internal partners, and development of solutions to meet strategic and complex needs of our clients. You will also support important relationship management initiatives such as billing and pricing, interest rate management, escalation tracking and resolution, among others.

Job responsibilities

• Understanding clients' business goals, environments, strategies, and industry trends to better determine their requirements and identify potential new business opportunities for J.P. Morgan Payments via appropriate solution(s); traditional cash management, FX, International payments, liquidity
• Develop account plans, briefing memos and support relationship reviews in partnership with the client service organization; understand the client's account structure, cash flow, product usage and global setup
• Develop strong relationships within client’s Treasury, Product and Operations organizations - anticipate client needs/challenges and proactively engage appropriate J.P. Morgan Payments partners to develop comprehensive solutions
• Coordinate/negotiate KYC and onboarding documentation, internal credit processes, and help manage seamless integration with implementation partners - engage appropriate escalation points where necessary to meet client needs while managing expectations
• Review and analyze transactional data to identify key trends, risks, pricing/billing inefficiencies and conduct pricing analysis and provide go forward strategy/recommendations
• Think outside the box, identify new ways to advance team wide initiatives, and contribute as the voice of the client in cross-functional partner engagement to ensure alignment with broader firm wide interests and the client’s objectives

Required qualifications, capabilities, and skills

• 2 + years experience in cash management, transaction banking, merchant acquiring or related field
• Strong verbal and written communication skills with the ability to synthesize complex problems into concise conclusions
• Goal oriented with the ability to foster innovation and solve problems creatively
• Strong time management, organizational and planning skills and ability to manage multiple priorities concurrently with keen attention to follow-up coordination
• Ability to mobilize internal networks and resources

Preferred qualifications, capabilities, and skills

• BA/BS
• Knowledge and understanding of the JPMorgan