דרושים Technical Writer - Api ב-גיי פי מורגן ב-בריטניה

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.

As a Lead Technical Program Manager in the EMEA Commercial & Investment Bank (CIB) Payments Technology Controls team, you will influence the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for influencing innovative solutions, while simultaneously effectively reporting on resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

Job responsibilities

• Build comprehensive knowledge and understanding of Global Technology Significant and Payments Strategic projects impacting the EMEA region. Influence outcomes with regulatory impact and reporting.
• Identify and highlight risks, proactively escalating potential roadblocks to maintain project and program momentum.
• Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to understand program scope, objectives, and deliverables, ensuring alignment with overall business goals.
• Build a good understanding of the regulatory landscape feeding into control forums, regulatory attestations, and incident reporting.

Required qualifications, capabilities, and skills

• Experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization.
• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients.
• Advanced experience in utilizing technical fluency to enable on-demand access to shared pools of applications and services.
• Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities.
• Good understanding of the banking regulatory landscape in the EMEA region.

As a Client Technical Onboarding Vice President within the Commercial & Investment Bank, you will be responsible for the overall client experience and project management of technical commercial product implementations. Partner with client and internal stake holders to help provide a best-in-class experience. In this role you are often the clients first true experience working with JP Morgan Chase.

Job responsibilities

• Manage multiple complex payment integration projects at any given time, prioritizing tasks, resources and stakeholders across time zones
• Support clients in migrating from various TMS or updating their payment formats (e.g. SWIFT to ISO XML) in line with evolving industry standards and regulatory requirements
• Scope client requests and translate business requirements into detailed technical specifications for treasury services
• Manage client and internal partner expectations by establishing timeliness and dependencies with the goal to exceed expectations
• Own the product implementation and training experience for your assigned clients
• Build and maintain strong relationships with key partners in Relationship Management, Sales, Service, Operations and Product Management
• Work with partners in Operations and Product Management to streamline processes
• Identify instances of business risk and show ownership of issues when they arise
• Use Microsoft Office tools to document meeting agendas and minutes and project plans. Use of workflow tool for status updates and document repository
• Demonstrate creative problem solving and judgement and be empowered to escalate when necessary

Required qualifications, capabilities, and skills

• Applicable experience and a passion for delivering a consistent, stellar client and partner experience
• Technical project management experience or experience with complex treasury implementations and comfort in a fast paced, dynamic client-facing environment
• Ability to clearly communicate, partner, and influence others to a common goal
• Exhibit adherence to policy and procedures and meet or exceed established SLA
• Comfort in using technology such as WebEx, Zoom, and other collaboration tools for enhanced client discussions
• Experience in coaching or mentoring employees and proven ability to successfully manage conflict
• Strategic thinking with the ability to adapt to change
• Microsoft Office Suite experience and project Management, Payments and Receivables experience
• Technical Consulting or business analysis experience in the Enterprise Resource Planning (ERP), systems integration or Application Programming Interface (API) space
• Exceptional verbal and written communication skills, with the ability to present technical solutions to both technical and non-technical audiences

Preferred qualifications, capabilities, and skills

• Bachelor’s Degree
• Passion for learning new operating models, technologies, and industry trends
• Technical client consulting experience to support technical roles
• PMP or other Project Management Certifications

Step into a pivotal role as a Technical Implementation Manager, where you'll lead the charge in onboarding our clients with state-of-the-art payment and cash management solutions. Our dynamic team is dedicated to pushing the boundaries of innovation, ensuring seamless integration and exceptional client experiences

As a Client Technical Onboarding Vice President in Payments, you will be responsible for leading the technical implementation of payment solutions for both corporate and financial institutional clients. You'll collaborate closely with our Product, Digital Channels, Sales, and Implementation teams to facilitate client onboarding across various JP Morgan payment channels, leveraging Host-to-Host, SWIFTnet FileAct, and API technologies. Be at the forefront of our initiatives to attract new clients and deliver seamless, end-to-end implementations that optimize their payment and cash management processes.

Job responsibilities

• Lead the technical implementation of payment solutions for a diverse, global portfolio of corporate clients, ensuring high-quality service and successful project delivery

• Manage multiple complex payment integration projects at any given time, prioritizing tasks, resources and stakeholders across time zones

• Conduct in-depth technical scoping meetings with corporate clients to understand their current systems and future need, ensuring alignment with JP Morgan channels and industry standards

• Draft and present comprehensive SOWs, clearly outlining project deliverables, and timelines

• Support clients in migrating from various TMS or updating their payment formats (e.g. SWIFT to ISO XML) in line with evolving industry standards and regulatory requirements

• Serve as the technical advisor for clients, providing guidance on best practices, problem-solving during implementations and identifying opportunities to streamline and enhance payment processes

• Collaborate with cross-functional teams, including Product, Sales and Implementation to ensure client satisfaction from pre-sale to post-implementation

• Contribute to the ongoing development of payment solutions by providing feedback, and insight to Product teams.

Required qualifications, capabilities, and skills

• Strong project management skills

• Good understanding of payment systems, including ISO XML standards, SWIFT, APIs, and H2H file transmissions

• Excellent knowledge of Cash Management solutions and Treasury services

• Exceptional verbal and written communication skills, with the ability to present technical solutions to both technical and non-technical audiences

• Experience working in client-facing role, with a demonstrated ability to build relationships and support clients

• Track record of driving results by taking initiative

• A collaborative team player who can work cross-functionally with Product, Sales and Technology teams

Job Responsibilities

• Lead end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
• Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
• Assess project performance, identify areas for improvement, and implement process improvements that scale with delivery
• Identify and mitigate program/project risks, proactively addressing potential roadblocks, implementing risk management strategies and contingency plans to maintain the momentum, and minimizing impact on project outcomes
• Oversee and optimize operational workflows, ensuring smooth execution of initiatives
• Assist in preparing presentations, reports, and other critical documents for leadership and stakeholders. Be comfortable communicating with stakeholders at all levels, adjusting communication to fit the audience.

Required Qualifications, capabilities, and skills

• Extensive experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
• Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment
• Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities
• Exceptional organizational skills with a strong attention to detail and the ability to manage multiple priorities simultaneously
• Excellent written and verbal communication skills, with the ability to articulate complex information clearly and concisely. Advanced level experience using Microsoft Office Suite – PowerPoint, Excel, Word
• Strong interpersonal skills and the ability to build effective working relationships with diverse stakeholders.
• Technical fluency, with familiarity in current and relevant infrastructure platforms and technologies (network, database, and/or runtime products)

• Understanding of Public Cloud Providers and Capabilities (AWS, Azure & GCP)

Join our fun, high-energy team as a Home Lending Assistant in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your customers’ chief point of contact throughout the life of the loan while the Home Lending team supports you by sharing demonstrated knowledge in this area of specialization. You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase. You will have a unique opportunity to grow your career while making a significant impact on our business.

Job responsibilities

• Utilize your understanding of the home loan process to take all initial inquiry calls for prequalification, take complete applications, request documentation from borrowers and review with Home Loan Advisor(s).
• Discuss products and pricing at the request of, or in the absence of, the Home Lending Advisor(s).
• Proactively review complex files to identify potential problems with loan applications and arrive at workable solutions with the Home Lending Advisor(s) prior to submission to processing.
• Manage pipeline, consistently communicating updates to Home Lending Advisor(s) on pipeline status and updating borrowers and builders on status of loans while watching for and preventing pipeline fallout and quote rate to pipeline floats.
• Act as a liaison between Home Lending Advisor(s), branch, processing center (if applicable), and group of established realtors (20-30) to coordinate submissions and closings to allow Home Lending Advisor(s) to concentrate on generating new business.
• Coordinate and manage marketing to buyers, sellers, realtors, and builders assist in staffing Realtor/builder open houses and trade shows.
• Establish with Home Lending Advisor(s) the annual number of loans required to fund and close and/or incremental increase in Home Lending Advisor(s)'s annual production; and, if applicable, support Home Lending Advisor(s) to achieve high usage of laptop originations.

Required qualifications, capabilities, and skills

• Bachelor's degree or equivalent work experience in sales and/or real estate
• A minimum of four years’ work experience in mortgage loan processing
• Intermediate computer skills (familiar with MS Office products or similar software)
• Excellent customer service skills
• Excellent written/oral communication
• Excellent organization skills
• Ability to demonstrate control, flexibility, and maintain quality and high productivity when dealing with customers and changing work demand

Preferred qualifications, capabilities, and skills

• Marketing and advertising experience

This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.

In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.

Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: .

Leverage your deep technical expertise and leadership to guide Market Expansion projects, fostering growth and innovation in a dynamic environment.

As a Lead Technical Program Manager in Payments Technology, you will drive the successful delivery of complex technology projects and programs related to Market Expansion business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

Job responsibilities

• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
• Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
• Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
• Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
• Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team

Required qualifications, capabilities, and skills

• Proven years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
• Significant amount of working experience in financial services technology or similar industry where technology is at the core.
• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
• Effective communication and presentation skills both to business and technical audience
• Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals
• Adept at working in globally diverse teams across different time zones and forging relationships with key business stakeholders and development teams
• Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services
• Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment
• Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities
• Advanced experience in Microsoft office suite (Excel, PowerPoint, Project, Teams)
• Working knowledge of Jira

Preferred qualifications, capabilities, and skills

• Experience in Treasury Services, Cash Management or Global Transaction Banking would be an advantage
• Experience in managing projects with complex regulatory requirements
• Experience in projects that involve launching products into new global markets
• Experience in managing infrastructure/data center implementation projects

Job responsibilities

• Lead transformation projects to improve business review processes and align workforce strategy with investment goals
• Ensure consistent management of the book of work to optimize resources and improve operations
• Collaborate with key stakeholders to develop and implement new features that drive growth and efficiency
• Prepare management materials to support business decisions and Portfolio governance
• Analyse data, report business metrics, and provide insights to influence business strategy
• Build and maintain relationships with leadership, partners, and stakeholders

Required qualifications, capabilities, and skills

• Significant experience at leveraging strong communication, analysis, and project management skills in a fast-paced environment
• Ability to influence cross-functional teams with strong critical thinking and problem-solving skills
• Organized and proactive with excellent communication skills, able to build relationships and interact with senior management
• Excel data analysis skills (pivot tables, charting, calculations) & PowerPoint
• Knwoledge and experience on SharePoint for collaboration and document management

Preferred qualifications, capabilities, and skills

• PMO, Project Management or Business Management experience