דרושים Payments Communications Manager Vice President ב-גיי פי מורגן ב-סינגפור

Job responsibilities:

• Leads technology and process implementations to achieve functional technology objectives.
• Delivers technical solutions that can be leveraged across multiple businesses and domains.
• Influences peer leaders and senior stakeholders across the business, product, and technology teams
• Contribute to the design and implementation of a strategic high-volume, high-resilience data processing systems for surveillance and retention.
• Be part of the Global Technology organization spread across of US and APAC to provide end to end design, build and delivery.
• Work collaboratively to ensure team and organization standards are followed and the team is consistently focused on continuous improvements and sustained delivery.
• Employ simple design and pragmatic implementation techniques to promote business value.
• Pair program with team members to build high-quality solutions.
• Be passionate about technology and constantly seek ways of learning new technology and practices
• Mentor junior team members to progress their technical and professional skills. Be open and actively seeking learn.

Required qualifications, capabilities, and skills:

• Formal training or certification on software engineering concepts and 5+ years applied experience.
• Software engineering experience, with firm understanding of various design patterns, cloud native microservices architecture and engineering practices.
• Strong experience working with Java, Spring Boot and Oracle, along with good understanding of Maven build tooling.
• Comfortable in more than two programming languages with a strong understanding of fundamental web/internet technologies.
• Experience with both Private and Public clouds ranging from IaaS to PaaS solutions. Hands on experience with Docker, Kubernetes, AWS EKS and ECS is required.
• Practical experience with unit testing using tools like JUnit or Mockito
• Experience developing or leading cross-functional teams of technologists.
• Expertise in Computer Science, Computer Engineering, Mathematics, or a related technical field

Preferred qualifications, capabilities, and skills:

• Proficient in SQL preferably across multiple databases.
• Grafana, Cortex, Kibana, Datadog, Cloudwatch, NuGet, JFrog Artifactory experience preferred.

Job responsibilities

• Lead transformation projects to improve business review processes and align workforce strategy with investment goals
• Ensure consistent management of the book of work to optimize resources and improve operations
• Collaborate with key stakeholders to develop and implement new features that drive growth and efficiency
• Prepare management materials to support business decisions and Portfolio governance
• Analyse data, report business metrics, and provide insights to influence business strategy
• Build and maintain relationships with leadership, partners, and stakeholders

Required qualifications, capabilities, and skills

• Significant experience at leveraging strong communication, analysis, and project management skills in a fast-paced environment
• Ability to influence cross-functional teams with strong critical thinking and problem-solving skills
• Organized and proactive with excellent communication skills, able to build relationships and interact with senior management
• Excel data analysis skills (pivot tables, charting, calculations) & PowerPoint
• Knwoledge and experience on SharePoint for collaboration and document management

Preferred qualifications, capabilities, and skills

• PMO, Project Management or Business Management experience

You will partner with established product, architect, and security members of the team to train and create a motivated development function with newly hired and more junior team members to deliver strategic parts of our control's ecosystem.

Job responsibilities

• Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Develops secure high-quality production code, and reviews and debugs code written by others
• Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
• Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
• Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
• Adds to team culture of diversity, opportunity , inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on Security Engineering concepts and 5+ years applied experience
• Hands on Python development experience on large/medium sized projects
• Cloud proficiency experience is required.
• Experience with Terraform scripting and deployment
• Deep understanding of Python data structures, standard library, third-party packages, testing frameworks like pytest or unittest, ORM libraries like SQLAlchemy or Django ORM.
• Experience in AWS Data Analytics platform and related services - S3, AWS Glue, RedShift, Athena, Lake Formation, Lambda.
• Application Design and Design Patterns are important, including micro service and cloud design patterns
• Experience working in an Agile Development environment and is able to contribute/facilitate Agile ceremonies.
• Experience with Graph Databases, including OpenCypher and GSQL, or Relational Databases including DML, DDL, and PL/SQL
• Proficiency in automation and continuous delivery methods
• Proficient in all aspects of the Software Development Life Cycle

Preferred qualifications, capabilities, and skills

• Familiar in full stack development having experience creating REST based services on Java/Spring/Spring Boot.
• AWS Experience is preferred

As a Regional Client Service Account Manager within the Client Servicing team, you will be the primary point of contact for our top-tier clients, ensuring that JPMorgan Chase offers the highest standard of service. You will manage all client service-related tasks with efficiency and quality, providing comprehensive account management and escalation support. Additionally, you will leverage AI and technical skills to enhance banking services and drive operational efficiencies and will collaborate with cross-functional teams to drive efficiency, leverage technology, and deliver superior client experiences This role provides an opportunity to enhance your career in the Client Servicing space, working closely with our APAC-based clients and their Regional Treasury Centers located in Singapore.

Job Responsibilities

• Act as the primary point of contact for APAC regional clients for advice, complex enquiries, escalations, complaints, coordination of account maintenance; across a full suite of cash management and liquidity products
• Understand clients’ business to identify solutions on client issues, enhance client experience in partnership with Sales, Product, Implementations and Operations
• Deliver periodic Service Reviews, using data to understand and analyze client’s transactional activities, client enquiries and identifying opportunities for operational improvements and efficiencies.
• Document and maintain a comprehensive inventory of clients’ business activities with the bank
• Communicate proactively with clients on regulatory changes, product innovation and technology enhancements
• Provide client education and training on the bank’s operational process and product functionalities
• Utilize AI and technical skills to analyze data, identify trends, and support decision-making
• Collaborate with internal teams to optimize processes and implement innovative solutions

Required qualifications, skills and capabilities

• Bachelor’s Degree or equivalent
• At least 4-year experience in Product, Client Service, Operations, Project Management or Implementation roles within the banking industry.
• Ability to work well within tight deadlines and good time management skills are required
• Good communication skills, with proven ability to influence stakeholders and communicate clearly to effectively manage stakeholder relationships
• Strong analytical skills with the ability to interpret complex data and provide actionable insights

Preferred qualifications, skills and capabilities

• A strong understanding of the cash management business, products, and operational procedures
• Proficiency in AI technologies and technical tools relevant to transaction banking
• Detail orientated, team player, takes end to end ownership, strive for results to support/grow the business, sustain intensity & optimism while focusing on delivering excellent service to clients
• Demonstrates the ability to analyze situations, prioritize/troubleshoot issues and manage multiple tasks effectively
• Experience in Payments, Treasury Services, or cash management

At J.P. Morgan, we offer you the opportunity to grow your career in a dynamic and inclusive environment. As an Insurance Coordinator, you will play a pivotal role in managing insurance referral activities, ensuring compliance, and driving projects that enhance our wealth management services. Join us to make a significant impact and advance your career with a global leader in financial services.

As an Insurance Coordinator - Vice President within the J.P. Morgan Asia Private Bank, you will manage day-to-day insurance referral activities and governance. You will partner closely with client advisors and enabling functions to ensure seamless operations and compliance. Your role is crucial in supporting our mission to provide personalized financial solutions to our clients. We value diversity and inclusion, and you will be part of a team that encourages innovative thinking and collaboration.

Job Responsibilities:

• Manage insurance referral activities and governance for J.P. Morgan Asia Private Bank by partnering closely with Client Advisors and enabling functions.
• Drive and accountable for insurance referral activities related policies and procedures and interface with internal teams to resolve operational issues.
• Support client advisors in end-to-end insurance referral activities.
• Manage and be responsible for the engagement model, broker referral agreements and relationships with insurance brokers.
• Manage appropriate risk and control governance framework for insurance referral activities.
• Provide and coordinate internal insurance referral related communication and trainings.
• Manage premium financing process and product onboarding.
• Drive insurance referral and wealth planning related projects.

Required Qualifications, Capabilities, and Skills:

• Bachelor’s degree in Finance or related discipline.
• Minimum 8 years of experience in Life Insurance at a Private bank, Life Insurance Broker, or Insurance Company in Asia.
• Demonstrate strong product knowledge in Insurance product offerings.
• Dynamic team player who is self-motivated and possesses strong interpersonal skills, showcasing the ability to proactively engage with multiple stakeholders at all level of seniority.
• Demonstrate strong organization skills, excellent problem-solving skills, with the ability to break down complex problems into components and find solutions to a wide variety of compliance, legal, technological, and behavioural constraints.
• Excellent written, communication and presentation skills, with the ability to explain complex matters in a concise and meaningful way.

Vice President in the China market team at JP Morgan, you will be responsible for supporting and managing all aspects of client relationships across the team, including understanding clients’ wealth objectives and investment requirements, and collaborate with other Specialists to provide high-quality client service and ensure compliance with all regulatory and internal policies.

Job Responsibilities

1. Support and manage all aspects of client relationships across the team, and develop and maintain long-term relationships through professional or personal networks and contacts.
2. Build portfolio of clients using resources and expertise of JPMorgan’s platforms, products, services, and networks, and actively involved in prospecting and acquiring new clients, cultivate prospect lists and actively convert them into clients and deepen relationships.
3. Manage and coordinate with various teams to address overall account inquiries and maintenance, as well as investment-related aspects.
4. Articulate and deliver strategic messages to their portfolio, prepare presentations and proposals, and take both solicited and unsolicited orders in all asset classes. Update clients regularly on markets, portfolio performance, investments opportunities, risks.
5. Partner with the clients including (but not limited to) updating Know Your Client (KYC) information, client suitability profile, hosting client meetings, monitoring funds/asset transfer and handling client ad-hoc queries.
6. Collaborate with the other integrated team members to provide a high quality of client service.
7. Keeping track of Clients, Assets Under Management (AUM) and Revenues using our internal systems; periodic calculation of account performance.
8. Work together with other teams in meeting all compliance, regulatory, risk management, operational, and due diligence requirements and compliance with internal policies.

Required Qualifications, Skills And Capabilities

1. Bachelor’s degree or equivalent in any discipline
2. Minimum 7 years’ experience in wealth management space, along with strong client and stakeholder management skills is required.
3. Understand and have working knowledge of the private banking key regulatory and control environments that are relevant to the team and be able to manage the accounts accordingly.
4. Proven client management skills and effective communication skills (oral and written) who can positively engage and influence clients as well as internal stakeholders.
5. Strong organizational and prioritization skills, and must be a team player and able to work with different business functions across the bank.
6. Operate with a high level of integrity and risk awareness.
7. As the role is an important contributor to the strategy of JP Morgan, comfort and experience working with and reporting to senior management is required.
8. Proficiency in Business Mandarin is essential, as there will be interaction with Chinese speaking clients from China.

Preferred Qualifications, Skills And Capabilities

1. Appropriate local regulatory qualification and licenses preferred. However, if you do not possess an existing Representatives Notification Framework (RNF) Register in Singapore, you will be required to sit for Client Advisor Competency Standards (CACS) Paper 1 & 2, in order to get registered as a Representative with Monetary Authority of Singapore (MAS) for the private banking industry.
2. Strong knowledge of local regulatory policies and guidelines.
3. Strong knowledge of relevant financial markets and instruments.

Job responsibilities

• Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Develops secure high-quality production code, and reviews and debugs code written by others
• Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems

• Drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture

Required qualifications, capabilities, and skills

• Bachelor’s degree in computer science, Engineering, Mathematics, or other related disciplines
• 3 or more years of software engineering experience. Mastery in Java with respect to designing, coding, testing , and software delivery
• Experienced candidate with ability to solve complex problems using technologies like Java .
• Hands on practical experience in Java 17 , Spring , Spring Boot , Oracle.
• Gemfire , Cloud foundry , Aws knowledge.
• Hands-on practical experience delivering system design, application development, testing, and operational stability
• Proficiency in automation and continuous delivery methods
• Proficient in all aspects of the Software Development Life Cycle
• Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
• Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
• Practical cloud native experience