דרושים Currencies Emerging Markets - Trading Assistant Associate ב-גיי פי מורגן ב-סינגפור

Job responsibilities:

• Leads technology and process implementations to achieve functional technology objectives.
• Delivers technical solutions that can be leveraged across multiple businesses and domains.
• Influences peer leaders and senior stakeholders across the business, product, and technology teams
• Contribute to the design and implementation of a strategic high-volume, high-resilience data processing systems for surveillance and retention.
• Be part of the Global Technology organization spread across of US and APAC to provide end to end design, build and delivery.
• Work collaboratively to ensure team and organization standards are followed and the team is consistently focused on continuous improvements and sustained delivery.
• Employ simple design and pragmatic implementation techniques to promote business value.
• Pair program with team members to build high-quality solutions.
• Be passionate about technology and constantly seek ways of learning new technology and practices
• Mentor junior team members to progress their technical and professional skills. Be open and actively seeking learn.

Required qualifications, capabilities, and skills:

• Formal training or certification on software engineering concepts and 5+ years applied experience.
• Software engineering experience, with firm understanding of various design patterns, cloud native microservices architecture and engineering practices.
• Strong experience working with Java, Spring Boot and Oracle, along with good understanding of Maven build tooling.
• Comfortable in more than two programming languages with a strong understanding of fundamental web/internet technologies.
• Experience with both Private and Public clouds ranging from IaaS to PaaS solutions. Hands on experience with Docker, Kubernetes, AWS EKS and ECS is required.
• Practical experience with unit testing using tools like JUnit or Mockito
• Experience developing or leading cross-functional teams of technologists.
• Expertise in Computer Science, Computer Engineering, Mathematics, or a related technical field

Preferred qualifications, capabilities, and skills:

• Proficient in SQL preferably across multiple databases.
• Grafana, Cortex, Kibana, Datadog, Cloudwatch, NuGet, JFrog Artifactory experience preferred.

As a Business Relationship Manager Senior (BRM) Deepening banker in Business Banking, you’ll be managing a portfolio of large profitable business clients with annual revenue greater than ~$5MM. You’ll focus on deposit acquisition, product deepening, client retention and growth, and gaining referrals to increase primary bank share. As a Senior Deepening banker, you will provide a high-touch experience by building relationships and providing financial advice with a focus on client experience and risk management while deepening existing relationships and leveraging referrals to acquire new relationships.

Job Responsibilities

• Manage, retain and deepen a portfolio of approximately 80-100 business clients in stable/mature stage with annual revenue greater than ~$5 million; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $15 million; provide support to branch-based business bankers on sizeable business credit deals as needed
• Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
• Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio. Leverage knowledge of diverse types of businesses, industries, markets, financial and economic concepts, as well as creative marketing techniques, utilizing Chase resources and materials to develop business network and prospects
• Regularly conduct in-person/virtual calls with existing clients, referrals and centers of influence at their places of business, looking for ways to cultivate long-term, primary banking relationships
• Understand the personal financial goals and needs of the owner(s). Utilize knowledge of personal banking products and partner with Branch, Wealth Management and Private Bank to identify and deliver appropriate personal financial solutions
• Utilize knowledge of treasury products and partner with product specialists to onboard clients seamlessly and ensure end-to-end delivery of new accounts and full suite of products and services; follow up with clients after account opening to determine appropriate additional solutions and establish digital capabilities
• Protect the firm by following sound risk management protocols and control policies and adhering to regulatory requirements

Required qualifications, capabilities, and skills

• Minimum of 5 years’ experience in a Business Banking Relationship Management role or related business lending experience
• Strong knowledge of deposit and cash management products and services, and knowledge of business credit underwriting with commercial credit training. Uses seasoned judgment to offer comprehensive and customized solutions that best meet client needs; monitors and researches market/industry trends and business outcomes to anticipate client needs; presents proactive solutions and innovative alternatives when appropriate
• Demonstrated ability to anticipate clients’ issues, own problems on clients’ behalf, and follow through with commitments
• Strong relationship-building and excellent communication skills with individuals at all levels, internally and externally. Ability to influence others to achieve desired outcomes, and leverage technology to interact with clients effectively and efficiently
• Excellent organizational skills and the ability to manage, prioritize, work under pressure and meet tight deadlines
• Self-directed, proactive, and creative; uses sound judgment and navigates ambiguity to get things done
• Balance needs of clients with associated risks and interests of the firm

Preferred qualifications, capabilities, and skills

• Bachelor’s degree in Finance or related field, or equivalent work experience
• Minimum of 3 years’ managing clients >$10+MM revenue
• Proficient in Microsoft Office tools including Outlook, Excel, Word, and PowerPoint
• In-depth knowledge of diverse types of businesses, industries, markets, financial and economic concepts

As a Regional Client Service Account Manager within the Client Servicing team, you will be the primary point of contact for our top-tier clients, ensuring that JPMorgan Chase offers the highest standard of service. You will manage all client service-related tasks with efficiency and quality, providing comprehensive account management and escalation support. Additionally, you will leverage AI and technical skills to enhance banking services and drive operational efficiencies and will collaborate with cross-functional teams to drive efficiency, leverage technology, and deliver superior client experiences This role provides an opportunity to enhance your career in the Client Servicing space, working closely with our APAC-based clients and their Regional Treasury Centers located in Singapore.

Job Responsibilities

• Act as the primary point of contact for APAC regional clients for advice, complex enquiries, escalations, complaints, coordination of account maintenance; across a full suite of cash management and liquidity products
• Understand clients’ business to identify solutions on client issues, enhance client experience in partnership with Sales, Product, Implementations and Operations
• Deliver periodic Service Reviews, using data to understand and analyze client’s transactional activities, client enquiries and identifying opportunities for operational improvements and efficiencies.
• Document and maintain a comprehensive inventory of clients’ business activities with the bank
• Communicate proactively with clients on regulatory changes, product innovation and technology enhancements
• Provide client education and training on the bank’s operational process and product functionalities
• Utilize AI and technical skills to analyze data, identify trends, and support decision-making
• Collaborate with internal teams to optimize processes and implement innovative solutions

Required qualifications, skills and capabilities

• Bachelor’s Degree or equivalent
• At least 4-year experience in Product, Client Service, Operations, Project Management or Implementation roles within the banking industry.
• Ability to work well within tight deadlines and good time management skills are required
• Good communication skills, with proven ability to influence stakeholders and communicate clearly to effectively manage stakeholder relationships
• Strong analytical skills with the ability to interpret complex data and provide actionable insights

Preferred qualifications, skills and capabilities

• A strong understanding of the cash management business, products, and operational procedures
• Proficiency in AI technologies and technical tools relevant to transaction banking
• Detail orientated, team player, takes end to end ownership, strive for results to support/grow the business, sustain intensity & optimism while focusing on delivering excellent service to clients
• Demonstrates the ability to analyze situations, prioritize/troubleshoot issues and manage multiple tasks effectively
• Experience in Payments, Treasury Services, or cash management

Step into a pivotal role as a Technical Implementation Manager, where you'll lead the charge in onboarding our clients with state-of-the-art payment and cash management solutions. Our dynamic team is dedicated to pushing the boundaries of innovation, ensuring seamless integration and exceptional client experiences

As a Client Technical Onboarding Vice President in Payments, you will be responsible for leading the technical implementation of payment solutions for both corporate and financial institutional clients. You'll collaborate closely with our Product, Digital Channels, Sales, and Implementation teams to facilitate client onboarding across various JP Morgan payment channels, leveraging Host-to-Host, SWIFTnet FileAct, and API technologies. Be at the forefront of our initiatives to attract new clients and deliver seamless, end-to-end implementations that optimize their payment and cash management processes.

Job responsibilities

• Lead the technical implementation of payment solutions for a diverse, global portfolio of corporate clients, ensuring high-quality service and successful project delivery

• Manage multiple complex payment integration projects at any given time, prioritizing tasks, resources and stakeholders across time zones

• Conduct in-depth technical scoping meetings with corporate clients to understand their current systems and future need, ensuring alignment with JP Morgan channels and industry standards

• Draft and present comprehensive SOWs, clearly outlining project deliverables, and timelines

• Support clients in migrating from various TMS or updating their payment formats (e.g. SWIFT to ISO XML) in line with evolving industry standards and regulatory requirements

• Serve as the technical advisor for clients, providing guidance on best practices, problem-solving during implementations and identifying opportunities to streamline and enhance payment processes

• Collaborate with cross-functional teams, including Product, Sales and Implementation to ensure client satisfaction from pre-sale to post-implementation

• Contribute to the ongoing development of payment solutions by providing feedback, and insight to Product teams.

Required qualifications, capabilities, and skills

• Strong project management skills

• Good understanding of payment systems, including ISO XML standards, SWIFT, APIs, and H2H file transmissions

• Excellent knowledge of Cash Management solutions and Treasury services

• Exceptional verbal and written communication skills, with the ability to present technical solutions to both technical and non-technical audiences

• Experience working in client-facing role, with a demonstrated ability to build relationships and support clients

• Track record of driving results by taking initiative

• A collaborative team player who can work cross-functionally with Product, Sales and Technology teams

As an Administrative Assistant in the Commercial & Investment Bank, you will perform a variety of administrative functions requiring confidentiality, initiative, and sound decision-making for executives, their team of managers, and other stakeholders. You bring years of experience as an Executive Assistant, adapting to change and making independent decisions with confidence. You understand what matters to the team you support and apply that knowledge daily, acting as an owner and problem solver. Your superior communication skills, both written and oral, ensure clarity and precision, while your excellent phone etiquette and discretion in handling confidential matters demonstrate your sense of ownership and professionalism.

Job responsibilities

• Manage and handle complex and detailed calendars, dealing with multiples and or urgent meeting conflicts, setting up of meetings and conference calls, internally and externally. Handle all associated logistical aspects
• Work in a fast paced, ever changing environment and to effectively handle multiple priorities with a calm, professional and willing attitude
• Handle telephone coverage and ability to answer phones professionally, address issues or redirect as appropriate, and distribute messages in a timely and appropriate manner
• Coordinate travel arrangements (air, hotel accommodations and ground transportation); prepare detailed itineraries, required travel visas/documents, and assure accuracy and timely delivery of plans/tickets to travelers
• Process invoices and Travel & Expense (T&E) expense claims for team members timely. Ensure all policies are followed and items are processed within provided guidelines. Act as a subject matter expert for policies and procedures
• Assist with overflow, special projects, assistant back-up coverage and day-to-day tasks

Required qualifications, capabilities, and skills

• Minimum of a Polytechnic diploma
• Minimum of 5 years’ experience in an administrative role
• Strong inter-personal and partnership skills, i.e. develop relationships with peers, clients etc.
• Open to take on increased and/or new responsibilities at any time
• Tact and good judgment in confidential situations and proven experience interacting with senior management
• Ability to adapt procedures, processes and techniques to the completion of assignments
• Experience in calendar management
• Excellent telephone etiquette

Preferred qualifications, capabilities, and skills

• Effective interpersonal skills
• Adaptable team player