דרושים Kyc Quality Reviewer - Associate ב-גיי פי מורגן ב-Malaysia, Kuala Lumpur

As a Business Relationship Manager Senior (BRM) Acquisition banker in Business Banking, you’ll be developing and managing a portfolio of large profitable business clients with annual revenue greater than ~$3MM. You’ll focus on business development, acquiring balances, deepening product utilization, and gaining referrals to increase primary bank share. As a Senior Acquisition banker, you will provide a high-touch experience by building relationships and providing financial advice with a focus on client experience and risk management, while focusing on acquiring new relationships, retaining and deepening existing relationships.

Job Responsibilities

• Acquire, retain and deepen a portfolio of approximately 40 business clients and 60 prospects in a growth/expansion stage with annual revenue greater than ~$3 million; provide business deposit and cash management solutions and manage business credit opportunities up to $15 million; provide support to branch-based business bankers on sizeable business credit deals as needed
• Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
• Grow portfolio by prospecting for new clients whose businesses are in expansion mode; utilize extensive referral networks and centers of influence to independently identify and pursue potential new business clients, looking for ways to cultivate long-term primary banking relationships.
• Develop strong referral network internally in partnership with Private Bank, Asset Wealth Management, Middle Market and One Chase to identify new opportunities for all partners
• Leverage knowledge of diverse types of businesses, industries, markets, financial and economic concepts, as well as creative marketing techniques utilizing Chase resources and materials to develop business network and prospects
• Develop relationships with clients, prospect and centers of influence through in-person/virtual calls to understand the needs of the business and its owners and develop the full financial relationship
• Understand the personal financial goals and needs of the owner(s). Utilize knowledge of personal banking products and partner with Branch, Wealth Management and Private Bank to identify and deliver appropriate personal financial solutions
• Partner with product specialists to ensure clients are onboarded seamlessly with end-to-end delivery of new accounts and full suite of products and services. Leverage service team to deliver an outstanding client experience
• Protect the firm by following sound risk management protocols and control policies and adhering to regulatory requirements

Required qualifications, capabilities, and skills

• Minimum of 5 years’ experience in a Business Banking Relationship Management role or related business lending experience
• Strong current business network; active involvement in community organizations such as Chambers of Commerce, non-profit boards
• Demonstrates strong tactical business development and negotiation skills. Self-directed, proactive, and creative; uses sound judgment and navigates ambiguity to get things done
• Strong relationship-building and excellent communication skills with individuals at all levels, internally and externally. Ability to influence others to achieve desired outcomes and leverage technology to interact with clients effectively and efficiently
• Strong knowledge of deposit and cash management products and services, and knowledge of business credit underwriting with commercial credit training. Uses seasoned judgment to offer comprehensive and customized solutions that best meet client needs; monitors and researches market/industry trends and business outcomes to anticipate client needs; presents proactive solutions and innovative alternatives when appropriate
• Balance needs of clients with associated risks and interests of the firm
• Excellent organizational skills and the ability to manage, prioritize, work under pressure and meet tight deadlines

Preferred qualifications, capabilities, and skills

• Bachelor’s degree in Finance or related field, or equivalent work experience
• Minimum of 3 years’ managing clients >$10+MM revenue
• In-depth knowledge of diverse types of businesses, industries, markets, financial and economic concepts
• Proficient in Microsoft Office tools including Outlook, Excel, Word, and PowerPoint

As an Associate within the WKO team, you will oversee a small team of KYC Operations Analyst and Associates to ensure all client KYC records are compliant with regulatory standards, and to drive high quality and timely completion of all client-level due diligence requirements at the onset and renewal of client relationships. You are responsible for conducting reviews of client’s KYC documentation stored in internal repositories and publicly available information, performing the necessary screening against relevant search engines and sanction lists and communicate any additional deficiencies back to the business. You will be working closely with the Middle office team to ensure KYC due diligence activities are completed on time. Your role involves maintaining excellent customer service standards by defining, analyzing, and resolving inquiries and escalations, while closely managing the day-to-day operations of the team or department. You will also need to proactively and strategically improve processes to ensure team members perform at a high level and meet firm-wide quality standards.

Job Responsibilities

• Act as an SME and Due Diligence expert to guide clients through KYC requirements and variations of documents which may fulfil due diligence requirements.
• Liaise regularly with the business for workload planning, reviewing key onboardings status, and prioritizing open requests.
• Develop strong partnerships with stakeholders like Legal, Compliance, Credit, and Operations to eliminate roadblocks and ensure continuity of information flow across the groups.
• Manage personal workload and priority items, ensuring timely escalation of key risks/issues to management.
• Keep informed of process, procedure, and regulatory changes, and maintaining open dialogue with regional colleagues.
• Identify and execute process improvements, providing guidance and support on key process and technology initiatives to the business.
• Understand and Implement KYC standards, guidelines, policies, and procedures.
• Select, manage performance, and develop employees within the assigned team.
• Analyze daily/monthly metrics to track team performance and evaluate learning and capability.
• Address issues escalated by internal or external customers effectively.
• Drive process improvements, implement necessary changes, and manage priorities across the wider function.

Required Qualifications, Capabilities, and skills

• Bachelor’s Degree or equivalent
• Experience in the Financial Services industry with a demonstrated track-record of delivery with relevant experience in AML,KYC and compliance
• Experience with leading a new team with limited Subject Matter Expertise
• Outstanding client management, partnership building, leadership, and direct experience of managing multiple stakeholders
• Ability to identify risks and issues and navigate through to solutions
• Foster and champion a High Performance Culture where people are empowered to make decisions
• Develop and lead a team that is responsive to dynamic organizational and operational changes

Preferred Qualifications, Capabilities, and skills

• At least 8 years of experience in the Financial Services industry with a demonstrated track-record of delivery with relevant experience in AML,KYC and compliance

As an Associate in our Malaysia based Investment Banking team, you will be a key player in our business origination and execution across investment banking products from M&A to equity and debt capital markets. You will participate in the "full cycle" of transactional execution including preparing marketing pitches, reviewing and formulating financial analysis, preparing and presenting internal committee memoranda and client presentations. You will play a leadership role in implementing the execution function including working with analysts and other associates, as well as assisting more senior bankers. You will have strong function skills in the major areas of investment banking and will demonstrate the ability to become a senior officer who is capable of generating and executing his/her own transactions. Most importantly, the candidate should be highly enthusiastic about J.P. Morgan's mission and be driven and committed to its success. You will join the global Associate class in the investment banking team in Malaysia, working with a broader team of Analysts and Associates in the region, you will be provided opportunities to be involved real-time in transactions that may include regional travel.

Job Responsibilities:

• Working with junior andsenior bankers in originating, structuring and executing financing and advisory transactions across various products including M&As, IPOs, bonds, loans and structured products
• Developing content in marketing/execution materials for maximum client impact
• Creating financial models and detailed valuation analysis for pitches / projects
• Interacting with senior team members and client management teams to execute transactions and identifying and managing all risks in a given deal
• Guiding, reviewing and coordinating the analytical work of junior bankers to move marketing / execution processes forward.
• Liaising with internal and external parties on transactions (e.g. lawyers, accountants, counterparties)
• Providing leadership and mentorship in guiding and training junior bankers.
• Leading client negotiations, Q&A processes and management interviews

Required Qualifications, Capabilities, and Skills:

• Bachelor’s degree or equivalent in Finance/Economics or a related field from a top tier educational institution
• Minimum 3 years of work experience in an investment banking front office role
• Strong financial modelling skills
• Understands transaction cycle and the steps in the process and is execution oriented
• Impeccable communication details with the ability to effectively interact with senior professionals, clients and key stakeholders in other line of business
• Self-directed, highly motivated, and able to work independently

As a Client Onboarding Specialist within Global Banking, you will collaborate with our clients to implement JPMorgan Payments products, enhancing their eCommerce business capabilities and treasury operations. You will play a pivotal role in driving and coordinating all aspects of a positive client onboarding experience. This team requires a strong project governance discipline to execute proven client and product onboarding methodologies. You will need to possess rich expertise to consult and lead clients in adopting JPMorgan Payments technology and products across Treasury, Cash Management, Trade, and Merchant Acquiring businesses. You will take ownership of the post-mandate client experience, starting from solution finalization through onboarding, testing, and live production operation, and balance multiple concurrent client implementations, prioritize tight deadlines, and lead communications with senior stakeholders while adhering to applicable legal, risk, compliance, and control frameworks. You will also participate and contribute process optimization, efficiency improvement, client experience enhancement, etc.

Job Responsibilities

• Serve as the single point of contact, providing overall ownership of the client experience and satisfaction during the onboarding process.
• Manage multi-entity/jurisdiction product implementation and account opening requests, including cross-region implementation deals.
• Collaborate with clients and coverage teams to develop and execute implementation plans, establishing clear expectations and transparency of timelines using project management principles.
• Lead client-facing activities such as workshops to refine solutions, establish project plans, conduct product testing, and manage legal documentation.
• Ensure compliance with audit and controls policies and procedures, with a focus on risk management.
• Drive improvements to the global operating model with internal partners in Sales, Product, Legal, Compliance, Operations, Technology and Client Service to deliver high client satisfaction and internal efficiencies.
• Provide subject matter expertise for international regulatory requirements, products, documentation, and services.
• Support global and regional onboarding initiatives to enhance client experience and meet operational and local regulatory requirements.
• Monitor the progress of implementation requests and escalate issues as needed to ensure timely execution.
• Provide client and internal partner with consultative advice regarding technical aspects of Payments solutions, including RFP responses, client presentations and client meetings.
• Consult client to improve their treasury, finance and business operations through adoption and operation of J.P. Morgan Payments technology and solutions proposed at the Sales process

Required qualifications, capabilities, and skills

• Experience in client-facing and project management roles in Treasury, cash management, finance and payment industry.
• Strong verbal and written communication skills
• Strong in teamwork and organizational skills, demonstrating the ability to work independently within a matrix, cross-functional, global organization, are essential
• Bachelor's degree equivalent

Preferred qualifications, capabilities, and skills

• Minimum of 8 years of work experience.
• Experience in AI/ML applications or in automation tools e.g. Alteryx, UiPath, Python, etc. Demonstrates ability to initiate and execute process improvement or transformative changes.
• Knowledge or hands-on experience with enterprise applications such as SAP, Oracle, etc., particularly in the finance/treasury domain.
• Familiar with Payment file/data transfer technologies such as ISO XML, enterprise connectivity like SFTP, API, SWIFT

Job responsibilities

• Liaise with the Middle Office on client onboarding/sales for required documents and sign-off
• Review client’s KYC documentation in accordance with the firm's AML/KYC policies and procedures on a timely basis
• Validate the accuracy of data in KYC platforms and ensure the completeness of the document package
• Complete onboarding efforts and projects to clean up data and documentation, coordinating with other areas as needed (Client Onboarding, Compliance, Sales, Client Service).
• Act as an Subject Matter Expert (SME) and Due Diligence expert to guide the Middle Office through KYC requirements and variations of documents that may fulfill due diligence requirements
• Conduct in-depth analysis on the ownership structure of the client using publicly available sources (not limited to company registries) or client documentation, and seek additional confirmation or approvals as required
• Work closely with the Middle Office to obtain all necessary supporting evidence for full KYC due diligence
• Manage personal workload and priority items, ensuring timely escalation of key risks/issues to management
• Stay informed of any changes to processes and procedures, regulatory changes, and ensure open verbal dialogue with colleagues across the region
• Identify and execute process improvements, providing guidance and support on key process and technology initiatives to the business

Required qualifications, capabilities, and skills

• At least 1 year of experience (Audit, Control, Risk, AML, and Research may also be areas of experience)
• Strong working knowledge of KYC/Compliance/AML procedures, standards, and regulations
• Knowledge of multiple client types (e.g., Corporates, SPV, Trust, FIs)
• Experience in client Due Diligence, risk assessment, and vetting of PEP & negative news
• Knowledge of financial industry with in-depth expertise in various lines of business (Corporate Investment Bank and heritage lines of business)
• Strong verbal and written communication skills
• Strong time management, organizational, and relationship-building skills
• Quality client focus with a strong controls mindset and customer service skills
• Prior experience adhering to controls and compliance standards
• Ability to grasp and learn concepts and procedures quickly
• Bachelor’s degree or equivalent

Preferred qualifications, capabilities, and skills

• Knowledge of KYC & Client onboarding is preferred
• Multi language capability in either Mandarin/Japanese/Korean language (written and spoken) as the role requires interactions with the APAC stakeholders

Job responsibilities

• Liaise with the Middle Office on client onboarding/sales for required documents and sign-off
• Review client’s KYC documentation in accordance with the firm's AML/KYC policies and procedures on a timely basis
• Validate the accuracy of data in KYC platforms and ensure the completeness of the document package
• Complete onboarding efforts and projects to clean up data and documentation, coordinating with other areas as needed (Client Onboarding, Compliance, Sales, Client Service).
• Act as an Subject Matter Expert (SME) and Due Diligence expert to guide the Middle Office through KYC requirements and variations of documents that may fulfill due diligence requirements
• Conduct in-depth analysis on the ownership structure of the client using publicly available sources (not limited to company registries) or client documentation, and seek additional confirmation or approvals as required
• Work closely with the Middle Office to obtain all necessary supporting evidence for full KYC due diligence
• Manage personal workload and priority items, ensuring timely escalation of key risks/issues to management
• Stay informed of any changes to processes and procedures, regulatory changes, and ensure open verbal dialogue with colleagues across the region
• Identify and execute process improvements, providing guidance and support on key process and technology initiatives to the business

Required qualifications, capabilities, and skills

• At least 3 years of experience (Audit, Control, Risk, AML, and Research may also be areas of experience)
• Strong working knowledge of KYC/Compliance/AML procedures, standards, and regulations
• Knowledge of multiple client types (e.g., Corporates, SPV, Trust, FIs)
• Experience in client Due Diligence, risk assessment, and vetting of PEP & negative news
• Knowledge of financial industry with in-depth expertise in various lines of business (Corporate Investment Bank and heritage lines of business)
• Strong verbal and written communication skills
• Strong time management, organizational, and relationship-building skills
• Quality client focus with a strong controls mindset and customer service skills
• Prior experience adhering to controls and compliance standards
• Ability to grasp and learn concepts and procedures quickly
• Bachelor’s degree or equivalent

Preferred qualifications, capabilities, and skills

• Knowledge of KYC & Client onboarding is preferred
• Multi language capability in either Mandarin/Japanese/Korean language (written and spoken) as the role requires interactions with the APAC stakeholders

Job Responsibilities

• Conduct quality assurance testing on operation implementation according to the testing steps embedded SOP on a timely manner.
• Record the progress and any observation in MIS once the test is completed.
• Follow up remediation action and coordinate with action owners for progress tracking and prepare operation related meeting deck within deadline.
• Implement QA Program for APAC CIB Operations – the program should cover across various businesses (e.g. Payments and Markets).
• Report to the senior management on findings and improvement points.
• Perform the QA as a tester or QA reviewer.
• Prepare the Operations QA/control related meeting deck and participate or chair the internal Operation control meetings.
• Oversee the implementation of actions required in SOP embedded into testing steps timely.
• Support Central OCM team to execute Operations control priorities and strategy.
• Improve the efficiency and effectiveness of existing QA testing process by utilizing Alteryx, VBA macro, AI, or any other digital solution in variety of areas including but not limited to; MIS and report preparation, QA and self-tests, etc.
• Deliver Automation (optimization) program / AI initiatives of QA process locally/regionally.

Required Qualifications

• Minimum 5 years of relevant experience within a Controls function/Risk and Controls space is required.
• Knowledge and experience in Markets Operations.
• Bachelor’s degree or above.
• Previous relevant corporate bank product or securities or future and options knowledge.
• Previous relevant working experience in bank or securities firm, future and options firm.
• We’re a global company whose primary business language is English and so fluency in English is required.
• Good organization and time management skills to handle multiple tasks within tight timeline.
• Comfortable with change, ambiguity, debate, conflict and informed risk taking.
• Ability to work independently as well as being a team-player.

Preferred Qualifications

• Previous relevant Control/Audit/Operational Risk/Compliance Testing/Operation experience.
• Prior experience in the banking industry.
• A relevant professional qualification, technique skillsets, intellectual automation/AI machine learning /digitalization experience.