דרושים Asset Management - Funds Business Client Advisor ב-גיי פי מורגן ב-יפן

Job Summary:

As a Compliance Officer in South Africa, reporting to and supporting the Head of Compliance for Sub-Sahara Africa, Israel, and Mauritius based in Johannesburg, you will play a key advisory role in JSE and Over the Counter regulations. We are seeking a seasoned Global Markets Compliance professional who meets the qualification requirements across the JSE markets. You will collaborate effectively with Line of Business (LOB) and global/regional Compliance teams, including Internal Audit, Operational Risk, and other Control functions. This role demands strong expertise in compliance risk management and knowledge of the applicable regulatory landscape in the financial services sector.
In this role, you will provide comprehensive compliance coverage across multiple areas, serving as the team's subject matter expert for specific regulations including the Banks Act, Conduct Standard for Banks, Financial Markets Act, Financial Markets Regulations, Financial Sector Regulations Act, FAIS Act, Financial Intelligence Centre Act, and JSE Rules and Directives. You will execute core practices such as governance and oversight, regulatory management, regulator engagements, policies and procedures, training and awareness, monitoring and testing, issue management, risk assessment and reporting, and risk control self-assessment. Experience in dealing with key regulators is essential, and participation in industry associations and forums will be advantageous.

Job Responsibilities:

• Provide comprehensive compliance coverage across multiple areas, serving as the team's subject matter expert for specific regulations.
• Execute core practices: governance and oversight, regulatory management, regulator engagements, policies and procedures, training and awareness, monitoring and testing, issue management, risk assessment and reporting, and risk control self-assessment.
• Develop compliance risk management plans (CRMPs), maintain regulatory inventories, and process JSE, ODP, and FSP registrations for regulated roles.
• Conduct analysis to identify major issues and actionable opportunities, design solutions, and quantify financial impact.
• Develop presentations for management, stakeholders, and regulators to communicate issues, recommendations, and initiative status.
• Identify potential concerns and control issues, determine root causes, and ensure stakeholders implement corrective actions.
• Conduct ongoing compliance monitoring activities, participate in special projects, and conduct investigations on suspicious activity and/or market abuse.
• Challenge the status quo by providing critical thinking and decision-making capabilities to identify problems and propose solutions.
• Prepare advice and guidance on regulatory and firm policy issues, and alert management on any risk.
• Participate in industry forums, report regulatory developments to relevant committees, and support strong regulatory relationships.
• Provide real-time regulatory advice and decisions in high-pressure situations.

Required Qualifications, Capabilities, and Skills:

• Derivatives product module (SAIFM)
• Bond product module (SAIFM)
• Introduction to Financial Markets (SAIFM)
• Regulations & Ethics of South African Markets (SAIFM)
• Strong understanding of Markets Products
• Demonstrated ability to partner with stakeholders on projects.
• Strong written and oral executive-level communication skills.
• Experience with risk and controls.
• Detail-oriented with high attention to detail and quality in work products.
• Excellent analytical skills.
• Bachelor's degree with professional certification, with a minimum of 5 years of compliance or related risk management experience.

Preferred Qualifications, Capabilities, and Skills:

• Experience in dealing with key regulators.
• Participation in industry associations and forums.
• Strong expertise in compliance risk management.
• Knowledge of the applicable regulatory landscape in the financial services sector.

As an Associate in the Client Reporting team in Asset Management, you will play a key role in managing complicated client requests. You will take part to develop and implement progressive automation strategy. Also, you will be responsible for identifying opportunities and challenges, as well as finding creative and pragmatic solutions and delivering results promptly for our clients. You are also expected to have a good understanding of the local requirements of the industry and clients.

Job Responsibilities:

• Consolidate the book of work from various internal partners including: Marketing, Investment Specialists, Operations, and Client Services into a centralized Center of Excellence for Reporting and Publishing
• Review and revamp existing process to achieve efficiencies ie Python automation
• Structure proper documentation on an ongoing basis. Ensure a high and consistent standard of quality deliverables to our clients
• Partner with key regional stakeholders, including Investment Desks, Technology, Portfolio Analysis Group, Marketing and Operations to drive client satisfaction and a consistent client experience

Required qualifications, capabilities and skills:

• Excellent writing skills in Japanese & English; fluent spoken Japanese & English
• Sensitivity to different cultures and working styles; ability to navigate seamlessly both across countries within APAC, and with the wider global organization
• Confidence to work directly with stakeholders at all levels
• Outstanding accuracy and attention to detail; strong numeracy
• Ability to work under pressure, and with flexibility, to meet tight deadlines
• Microsoft Word, PowerPoint, Excel and Outlook skills (intermediate/advanced)
• University degree

Preferred qualifications, capabilities and skills:

• Experience with change management
• High interest in automation

As a Fund Accounting Associate within the Japan Service Delivery team, you will be part of the wider Asia Pacific Service Delivery team belonging to the Operations division. In this role, you are critical in carrying out day to day fund accounting services to clients for both investment trust funds and institutional clients. You will perform effective oversight on the outsourcing vendors performing accounting and valuation for the funds and accounts, guiding the vendors with value-adding expertise. Under the ever-changing market conditions, industry trends and client demands, you are constantly evolving by driving changes.

Job responsibilities:

• Perform and provide oversight for Fund Accounting, Client Fee Billing, Regulatory Reporting, product and fund life cycle events, as well as all related services delivered by our outsourced vendors in Japan as well as overseas locations
• Engage in communicating with local and regional stakeholders and proactive relationship management with internal and/or external parties
• Support business initiatives and client requirements
• Support the team and develop technical expertise especially in the area of products, operational processes and vendor management
• Assist in operations initiatives and provide a focus around automation, utilizing various tools to enhance operational efficiency
• Monitor market developments in different markets and understand how regulations impact operational processes and the funds
• Review operational processes to identify areas for enhancement and identify and escalate key risks and participate in resolution

Required qualifications, capabilities, and skills:

• Bachelor's degree in Accounting, Business, Finance, and related disciplines
• At least 5 years of experience across financial institutions and/or professional services firms in fund operations, fund accounting, or fund administration related roles
• Experience in working with international stakeholders
• Excellent interpersonal communication skills with fluency in in both Japanese and English, being able to foster complex conversations with all levels of people internally and externally
• Outstanding business acumen, result-driven attitude with strong sense of conduct and discipline
• Flexible and forward-looking mindset in driving changes
• Advanced skills in using Microsoft Office tools (Excel, Access and PowerPoint)
• Excellent team member who can cultivate an inspiring team environment with an open communication culture
• Ability to articulate and problem solve for complex events or situations
• Issue handling skills is extremely important, from detection to escalation, root-cause analysis, implementation of corrective and preventative actions
• A strong willingness to actively learn new and unfamiliar things

Preferred qualifications, capabilities, and skills:

• Prior experience in Asset Management firms will be preferred.

Job Responsibilities:

• Manage a portfolio of Companies administering employee share plans within a team framework
• Interact with customers/clients on operational transactions related to their share plan program.
• Execute the timely processing of operational transactions, including data management, reconciliation, processing, reporting and problem solving.
• Organize, develop and maintain procedural and process documentation related to client companies’ program(s) to ensure accurate transaction processing and minimize risk.
• Assist in identifying new system tools and enhancements to existing systems.
• Implement projects to enhance business operations while acting as a point of contact for Client Accounts.
• Create and maintain excellent relations with key business partners as well as identify innovative client solutions.

Required Qualifications, Capabilities and Skills:

• Excellent communication skills in both Japanese and English.
• Proven numeric, financial analysis, documentation and procedural skills required.
• Excellent computer skills including Microsoft Excel and Word.
• Demonstrate commercial acumen with an ability to be innovative & pro-active.
• Ability to prioritize and adhere to tight deadlines.
• We are considering candidates for our Miyasaki Office, with the possibility of hiring in Tokyo for the right individual.

Preferred Qualifications, Capabilities and Skills:

• Third level qualification, preferably in a related field such as finance, investment, economics etc.

Job responsibilities

• Assist in developing and managing project plans, timelines, coordinating with cross-functional teams to support project objectives.
• Prepare and coordinate materials, plans, and presentations for governance meetings, stakeholder engagements, and executive updates
• Facilitate effective communication and escalation processes regarding program status, implementation plans, management issues, priorities, and risks
• Influence and drive strategic change incorporating business, market and client requirements.
• Engage in communicating with local and regional stakeholders and proactive relationship management with internal and/or external parties
• Assist in operations initiatives and provide a focus around automation, utilizing various tools to enhance operational efficiency, with a comprehensive understanding of end to end processes.
• Assist in design, develop and coordinate the oversight and governance framework by updating policies and procedures to comply with local regulations and implementing and monitoring internal controls to ensure compliance

Required qualifications, capabilities, and skills

• At least 2 years of experience in the financial operations and/or project management related roles
• Excellent interpersonal communication skills with fluency in both Japanese and English, being able to foster complex conversations with all levels of people (internally and externally, local and international)
• Excellent team member who can cultivate an inspiring team environment with an open communication culture
• Ability to demonstrate high risk awareness, operational control, problem solving and process improvement experience
• Issue handling skills is extremely important, from detection to escalation, root-cause analysis, implementation of corrective and preventative actions
• Advanced skills in using Microsoft Office tools (Excel, Access and PowerPoint)
• Strong analytical, problem-solving, and communication skills, both written and verbal
• Ability to prioritize and manage multiple projects, ensuring accountability and issue resolution, and work under pressure and meet tight deadlines
• Strong organizational skills and attention to detail
• Demonstrated experience and current working knowledge of operations processes and deliverables
• Experience in delivering strategic projects with impactful results

Preferred qualifications, capabilities, and skills

• Prior experience in Asset Management firms will be a plus

Job Responsibilities:

• Manage a portfolio of Companies administering employee share plans within a team framework
• Interact with customers/clients on operational transactions related to their share plan program.
• Execute the timely processing of operational transactions, including data management, reconciliation, processing, reporting and problem solving.
• Organize, develop and maintain procedural and process documentation related to client companies’ program(s) to ensure accurate transaction processing and minimize risk.
• Assist in identifying new system tools and enhancements to existing systems.
• Implement projects to enhance business operations while acting as a point of contact for Client Accounts.
• Create and maintain excellent relations with key business partners as well as identify innovative client solutions.

Required Qualifications, Capabilities and Skills:

• Excellent communication skills in both Japanese and English.
• Proven numeric, financial analysis, documentation and procedural skills required.
• Excellent computer skills including Microsoft Excel and Word.
• Demonstrate commercial acumen with an ability to be innovative & pro-active.
• Ability to prioritize and adhere to tight deadlines.
• We are considering candidates for our Miyasaki Office, with the possibility of hiring in Tokyo for the right individual.

Preferred Qualifications, Capabilities and Skills:

• Third level qualification, preferably in a related field such as finance, investment, economics etc.

As a Client Operations Associate in Agency Securities Finance Operations, you will be instrumental in building strong client relationships and ensuring consistent service quality. You will collaborate with partners across our Commercial & Investment Bank to enhance client-centricity and overall service excellence. Your role involves providing equity and fixed income securities to broker dealers, facilitating their trading strategies. With access to 5 trading desks globally, you will be part of a team offering 24-hour service in 37 different markets.

Job Responsibilities

• Manage Agency Securities Finance Clients effectively
• Represent the Client within JPMorgan to ensure alignment with specific program parameters and reporting requirements
• Represent JPMorgan agency lending’s service delivery to the client
• Act as the primary entry point for client inquiries, concerns, and requests
• Promote escalation of client service delivery issues to relevant internal JPMorgan parties for timely resolution
• Participate in regular internal non-lending specific JPM client virtual team or health check meetings as required
• Collaborate with Securities Lending Onboarding for incremental on-boarding and off-boarding, ensuring timely and accurate updates
• Lead client training sessions on-site and online related to JPMorgan Access, promoting full self-service
• Produce Client Performance decks, including executive summary, commentary, charts, graphs, and benchmarking data
• Prepare client reporting to ensure alignment with client deliverables and expectations

Required qualifications, capabilities and skills

• Sound knowledge of Global Financial Markets
• Minimum 5 years of client facing experience
• Proven track record in a busy / dynamic operations environment with an ability to work under pressure and to strict deadlines
• Good understanding of Microsoft Excel
• A strong controls focus
• Fluency in English and Japanese is required both speaking and written

Preferred qualifications, capabilities and skills

• Experience in Securities Lending, Collateral Management, Settlements or Trade Support/Middle Office roles
• Exposure to digital tools such as Alteryx, Xceptor, Tableau and Python
• Understanding of the workflows of a custodian
• Bachelor degree or above preferred