דרושים Payment Lifecycle Specialist ב-גיי פי מורגן ב-India, Mumbai

As a member of the Trade and Transaction Support group within the Alternatives Operations team, you will support multiple processes and project deliverables while aligning with organizational goals. You will gain exposure to various alternatives product types and ensure accurate transaction capture and reconciliation. Your role involves working closely with internal and external teams to meet deadlines and deliverables.

Job Responsibilities:

• Capture all transactions accurately in Risk Management Systems.
• Perform trade support for investor and fund transactions.
• Complete intraday and end-of-day processes, ensuring accuracy.
• Escalate urgent matters requiring senior management involvement.
• Communicate clearly with support teams for query resolution.
• Serve as a central point of contact for Alternatives Operations.
• Oversee and govern multiple vendors and service providers.
• Build understanding of trading structures from financial and operational perspectives.
• Maintain a strong control environment and ensure compliance.
• Identify process improvement opportunities and drive completion.
• Partner with front offices and technology teams globally.

Required Qualifications, Capabilities, and Skills:

• Hold a Bachelor’s degree from an accredited Business institution.
• Demonstrate minimum 5 years of relevant experience in financial services.
• Understand front-to-back operations processes.
• Communicate effectively with strong written and verbal skills.
• Analyze and solve problems with a control mindset.
• Manage concurrent assignments effectively in a deadline-oriented environment.
• Pay strong attention to detail and work independently in a fast-paced environment.

Preferred Qualifications, Capabilities, and Skills:

• Influence and lead discussions across organizational levels.
• Collaborate with all levels of the organization.
• Demonstrate strong project management skills.
• Adapt to changing business and technical environments.
• Display a solid sense of ownership and self-motivation.
• Prioritize work efficiently and manage time effectively.
• Exhibit a proactive approach to problem-solving and process improvement.

Job summary:

As the TS Product Manager (ED/VP Level), you will be responsible for managing the India Domestic Core & Emerging Payment Rails including Payments/Receivables/Channels/Value added services for JPM India’s corporate clients across various market segments including the large Local corporate, subsidiaries of Multinational Corporate relationships across the globe and Non-Banking Financial Institutions (NBFI). You will serve as the voice of the market guiding product evolution & growth engaging with multiple local and regional as well as industry stakeholders.

Business Ownership

• Be on top of business drivers & Revenues
• Articulate & execute against market opportunities with proper prioritization of expansion/evolution/modernization of domestic payment products
• Own the local go to market strategy ensuring market readiness of product releases and accounting for product commercialization.
• Have the ability to present Transaction Services’ capability/roadmap/vision for Senior Management

New Products and Projects Delivery

• Have the ability to manage multiple projects and getting the right mix of application design and technology to deliver the product within timelines
• Work with local and regional stakeholders for Product approvals/Change Managements
• Work with regional product and technology for prioritization and planning for product enhancements
• Identify strategic partnerships with Fintechs/partner banks and work towards onboarding of new partners
• Have the ability to prepare clear Business Requirements documentation and system design, development and implementation
• Have the ability to innovate and come up with tactical solutions that can help reduce time to market
• Work with local technology partners on bespoke solutions for clients

Partnership with Sales/Relationship teams

• Participate in key client pitches, in partnership with the Relationship and Sales team
• Have an ability to prepare compelling pitch books for client presentations with the knowledge of TS capabilities

Operations & Network management

• Have the ability to review Standard Operating Procedures to ascertain they meet the Product requirements
• Work closely with Partner Banks and Vendors for day to day delivery
• Undertake assessments of payment system memberships

Track Regulatory and Market developments

• Track all Regulatory circulars/announcements and evaluate impact to Product/processes
• Maintain harmonious relationships with key regulators/clearing house and advocate future looking updates/client use cases
• Ensure stringent compliance with all rules and regulations impacting the product portfolio
• Track market developments and conduct peer bank benchmarking to help in planning future product roadmap

Stakeholder management

• Liaise with various Regional/Global teams and act as a Subject Matter Expert for India capabilities
• Partner Control teams to ensure Product/operations/Technology are well aligned on an ongoing basis
• Build and maintain relationships with key partners/stakeholders for Build & Commercialization of TS products

Required qualifications, capabilities and skills:

• Sound understanding of Payment rails in India – NEFT/RTGS/NACH/Cheques as well as IMPS/UPI

Preferred qualifications, capabilities and skills:

• Prior experience in Transaction Banking Product/Techno-functional roles with track record of working on complex projects preferred

Embark on a rewarding journey as an Asset Servicing Specialist within our dynamic Asset Servicing team, where you will manage all corporate and income-related events across various asset classes, ensuring precision and excellence in every transaction.

As an Asset Servicing Specialist within our Asset Servicing team, you will manage all corporate and income-related events across various asset classes. You will reconcile positions, process transactions, and serve as a point of contact for internal communication. This role offers the opportunity to leverage your expertise in asset servicing, work closely with business partners, and promote process improvements.

Job Responsibilities :

• Reconcile positions, payments, and process transactions to client’s account.
• Perform both routine and non-routine asset servicing transactions and tasks with moderate to advanced complexity by leveraging intermediate to advanced subject matter expertise. This may include diagnosing problems and providing operational or technical resolution within defined and limited autonomy.
• Manage customer accounts, process payments, income, or taxes, and resolve queries across multiple corporate- and income-related events.
• Understand the asset servicing lifecycle.
• Serve as point of contact for internal communication with Middle Office and Client Service.
• Review peer work and offer suggestions on process improvements.
• Be flexible with extended hours as per business requirements to meet client expectations.
• Work under pressure and in different shifts

Required qualifications, skills and capabilities:

• Excellent prior asset servicing services, securities lending or prime brokerage operational experience
• Strong analytical and problem-solving skills including taking the initiative to drive change and enhance controls
• Ability to manage through a changing business landscape
• Bachelor’s degree required
• Extensive working knowledge of Microsoft Office products including Word, Excel (VLOOKUP), and Outlook

Posting description

As a Presentation Specialist (PowerPoint & Graphic designer) within Global Corporate Finance Office (GCFO) you will be responsible for the visualizing, creation and formatting of documents such as pitchbooks, proposals, financial statements brochures, infographics, complex presentation covers, templates and other types of presentations following JP Morgan standards using the Microsoft Office suite of applications (PowerPoint, Word and Excel), Adobe Creative Suite (Photoshop, Illustrator, InDesign, Lightroom) and other AI tools. A strong Presentations Specialist is a creative agent who creates visually compelling materials for our internal and external clients.

Job responsibilities

• Intake of presentation and create, edit, and annotate graphic designs and documents in accordance with specifications, using a variety of high-end graphics applications, ensuring quality, timeliness and overall client satisfaction. Be an expert in MS Office Suite. Manage and prioritize multiple deadlines, functioning independently with limited work direction
• Transform client briefs (PowerPoint) into impactful content format and designs leading to client satisfaction
• Ensure JPMorgan Chase's brand integrity while meeting our internal clients' need for creative, professional, high-quality and cost-effective graphic materials
• Receive feedback and apply this to continuous improvements in quality output, develop capabilities for innovation and service excellence
• Develop knowledge of deal process and banker roles in the interest of improving understanding of document requirements and of providing customer service excellence. Develop understanding of global GCFO organization and Presentations teams and colleagues
• Follow established job tracking and completion process utilizing GCFO's Workflow Exchange (WX) tool
• Understand JPMorgan performance process, including the core values against which all staff are rated. Take ownership of performance and seek to excel in these areas wherever possible
• Maintain performance within established team procedures and policies, including attendance and conduct, submission of time worked through the appropriate tool before the given deadlines, and following print security and physical access procedures

Required qualifications, capabilities, and skills

• Graduate in any discipline
• Diploma in Graphic Design and proficiency in MS Office (PowerPoint, Excel & Word)
• Minimum 4 years professional experience in Presentations and Graphics designing, Infographics Creation, Motion Graphics
• Experience in using AI tools and prompting (e.g. image generation, etc.)
• Strong creative thinking, accuracy, attention to detail, exhibiting a range or varied styles and techniques
• Excellent communication and interpersonal skills while working and influencing clients and team members
• Expert knowledge of Adobe Creative Suite—InDesign, Illustrator and Photoshop a must along with expertise in MS Office applications
• Handle sensitive and confidential information with discretion

Preferred qualifications, capabilities, and skills

• Experience and understanding in design concepts, visual communication and infographic storytelling
• Storyboard and conceptualize impactful design in relation to the message or content
• Excellent presentation (PowerPoint) and layout skills
• Accuracy, attention to detail and ability to proof own work
• Proficiency in Japanese language is desirable
• Adaptability / Flexibility and ability to multi-task
• Positive attitude, professional, diplomatic and approachable by teammates
• Open to work flexible monthly schedule during day, night, and weekend shifts