JPMorgan Payment Lifecycle Analyst 

India, Maharashtra, Mumbai 

573448246

Job Responsibilities:

• Monitor and ensure timely reporting and escalation of transactions in accordance with established policies and procedures.
• Serve as either maker, checker, or authorizer of the transactions received, ensuring that transactions are completed accurately and that high-value, urgent transactions are prioritized.
• Implement and maintain robust controls and procedures to mitigate operational risks and prevent errors, following the escalations matrix for identified issues.
• Mail correspondence timely with internal and external clients.
• Collaborate with cross-functional teams, including Tech, Relationship Manager, and Treasury for efficiency and effectiveness in day-to-day operations.
• Assist in issue resolution and provide incident report in case of errors.
• Identify training and development needs for team members to enhance their skills and capabilities.
• Be a back-up for other processes within the department.
• Run assigned process improvement projects.
• Prepare and present reports to senior management on key performance metrics, operational issues, and strategic initiatives to support decision-making and drive process improvements.
• Possess knowledge of FATF as a key advantage.

Required Qualifications, Skills and Capabilities:

• Bachelor's degree in finance, accounting, business, or related field.
• Minimum of 5 years of experience in cash operations, payments processing, or financial services.
• Strong knowledge of payment processes, payment systems, and regulatory requirements in the APAC region.
• Must have understanding of and experience in Payments, Swift, Correspondent banking etc. Must have experience in MTS application.
• Effective communication and interpersonal skills, with the ability to collaborate with diverse stakeholders at all levels.
• Proven leadership abilities, including team management, coaching, and performance evaluation.
• Demonstrated ability to drive process improvements, optimize operational efficiency, and ensure adherence to compliance standards.
• Strong organizational and prioritization skills, detail-oriented, and strong interpersonal skills
• Ability to multi-task and monitor critical transactions cut off, regulatory and control processes effectively
• Ready to work in rotational shift / flexible on work schedule

Preferred Qualifications, Skills and Capabilities:

• Tableau, Alteryx knowledge is an added advantage