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JPMorgan Payments Lifecycle Analyst India, Maharashtra, Mumbai 770754197
Today
As a Payment Lifecycle Analyst within Payments Operations, you will play a pivotal role in ensuring the smooth transfer of funds between various parties while enhancing our payment operations framework. You will leverage your knowledge of automation technologies and systems architecture to process payments across various products and parties. Your responsibilities include identifying and resolving issues, making decisions guided by established practices, and contributing to short-term operational goals. You will engage with stakeholders, manage projects, and spur continuous improvement initiatives, building strong working relationships with internal lines of business. Your ability to understand and apply cybersecurity controls, anti-fraud strategies, and data analysis techniques will be key to your success in this role.
Job responsibilities
Job responsibilities
- Utilize independent judgment and technical expertise to resolve exceptions and enhance control environments for technical, financial, and operational processes.
- Conduct research and data analysis to address non-routine payment lifecycle issues and ensure accurate, timely fund transfers across various products.
- Define project requirements and metrics using process models, and lead or contribute to process optimization initiatives to improve quality and customer experience.
- Apply knowledge of systems architecture and automation technologies to support process optimization and build effective relationships with stakeholders and teams.
- Coach, train, and mentor team members to uphold high service standards and serve as an escalation point for junior team members.
- Creating and updating of SOP's / Documentation while ensuring that the standards are followed; To ensure that IT Policy / System accesses and other applicable JPMC policies are followed
- Prepare MIS / Scorecard as required by senior management.
- Provide overall supervision / leadership to the staff and act as a back-up to the Shift Manager.
Required qualifications, capabilities, and skills
- Advanced knowledge of global payment processing operations and systems architecture to support operational efficiency and change management.
- Proficiency in data analysis techniques to interpret and communicate insights for informed decision-making with senior stakeholders.
- Commercial and growth mindset to adapt to fast-paced environments and new business initiatives, with strong interpersonal and communication skills.
- Understanding of cybersecurity controls and anti-fraud strategies to protect information and systems, and ability to navigate dynamic environments with evolving priorities.
- Post-Graduate with minimum 3 or Graduates with minimum 5 years of overall experience with strong experience in handling complex data and deriving analysis of the same
- Understanding of SWIFT, ISO2022, Payments, Banking and Financial Services Industry
- Flexibility to work on Night Shifts/ holidays / extended working hours on high volume days
Preferred qualifications, capabilities, and skills
- Experience with operations, controls and problem solving related to Payments, Cash, Treasury Operations.
- Experience in global payments and understanding of accounting and money movement processes.
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