דרושים Business User Acceptance Test Lead ב-גיי פי מורגן ב-India, Mumbai

Job responsibilities

• Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Develops secure high-quality production code, and reviews and debugs code written by others
• Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
• Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
• Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
• Adds to team culture of diversity, opportunity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years of applied experience
• Hands-on practical experience delivering system design, application development, testing, and operational stability
• Advanced in one or more programming language(s)
• Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
• Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
• In-depth knowledge of the financial services industry and their IT systems
• Experience in Core Java (Lambdas, Generics, Collections, Concurrency, JVM internals),Spring Ecosystem (Spring Boot, Spring MVC),
• SQL Database (Postgres, MySQL, Oracle)

• CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI)
• Cloud platforms (AWS, Azure or GCP)

Job summary:

As the TS Product Manager (ED/VP Level), you will be responsible for managing the India Domestic Core & Emerging Payment Rails including Payments/Receivables/Channels/Value added services for JPM India’s corporate clients across various market segments including the large Local corporate, subsidiaries of Multinational Corporate relationships across the globe and Non-Banking Financial Institutions (NBFI). You will serve as the voice of the market guiding product evolution & growth engaging with multiple local and regional as well as industry stakeholders.

Business Ownership

• Be on top of business drivers & Revenues
• Articulate & execute against market opportunities with proper prioritization of expansion/evolution/modernization of domestic payment products
• Own the local go to market strategy ensuring market readiness of product releases and accounting for product commercialization.
• Have the ability to present Transaction Services’ capability/roadmap/vision for Senior Management

New Products and Projects Delivery

• Have the ability to manage multiple projects and getting the right mix of application design and technology to deliver the product within timelines
• Work with local and regional stakeholders for Product approvals/Change Managements
• Work with regional product and technology for prioritization and planning for product enhancements
• Identify strategic partnerships with Fintechs/partner banks and work towards onboarding of new partners
• Have the ability to prepare clear Business Requirements documentation and system design, development and implementation
• Have the ability to innovate and come up with tactical solutions that can help reduce time to market
• Work with local technology partners on bespoke solutions for clients

Partnership with Sales/Relationship teams

• Participate in key client pitches, in partnership with the Relationship and Sales team
• Have an ability to prepare compelling pitch books for client presentations with the knowledge of TS capabilities

Operations & Network management

• Have the ability to review Standard Operating Procedures to ascertain they meet the Product requirements
• Work closely with Partner Banks and Vendors for day to day delivery
• Undertake assessments of payment system memberships

Track Regulatory and Market developments

• Track all Regulatory circulars/announcements and evaluate impact to Product/processes
• Maintain harmonious relationships with key regulators/clearing house and advocate future looking updates/client use cases
• Ensure stringent compliance with all rules and regulations impacting the product portfolio
• Track market developments and conduct peer bank benchmarking to help in planning future product roadmap

Stakeholder management

• Liaise with various Regional/Global teams and act as a Subject Matter Expert for India capabilities
• Partner Control teams to ensure Product/operations/Technology are well aligned on an ongoing basis
• Build and maintain relationships with key partners/stakeholders for Build & Commercialization of TS products

Required qualifications, capabilities and skills:

• Sound understanding of Payment rails in India – NEFT/RTGS/NACH/Cheques as well as IMPS/UPI

Preferred qualifications, capabilities and skills:

• Prior experience in Transaction Banking Product/Techno-functional roles with track record of working on complex projects preferred

Job Summary:

As an Associate in the Senior Country Business Manager (SCBM)/ COO Office, you will require to have an understanding of financial and operational governance, risk management, and strategic planning to support the CEO/SCO and other senior leaders in achieving the organization's objectives.

Job Responsibilities:

• Execute new business strategies, strategic initiatives, or platforms, aligning business and support functions (Finance, Tech, Ops, Legal, Compliance).
• Optimize 'bottom line' business performance by driving key initiatives & KPI’s
• Identify, escalate, and mitigate business risks that could impair our ability to do business, such as legal, tax, regulatory, capacity issues etc.
• Analyze financial performance, including expenses; identify productivity initiatives and drive implementation.
• Partner with the Business, Operations, and Technology in defining future workflows and implementing related technology and projects to meet evolving market requirements.
• Collaborate with relevant stakeholders (CAO functions) location driven strategy
• Maintain the location's operational strategies and ensure the smooth operation and appropriate coordination of all businesses and infrastructure functions.
• Help communicate business strategy, performance and priorities to stakeholders
• Prepare documents, materials for senior management meetings.
• Improve the client experience with local LOBs (e.g., improve onboarding, ensure cross-business client service issues are addressed and resolved in a timely manner).
• Ensure a strong understanding among local LOBs of revenue and expense goals, actual performance, client planning/prioritization, control environment, and cross-LOB gaps and opportunities.

Required Qualifications, capabilities and skills:

• Postgraduate (preferred)/Graduate degree in Business, Finance, Economics, or a related area.
• Highly motivated self-starter with excellent time management and prioritization skills.
• Ability to present well to senior and business heads.
• Strong internal relationship-building skills across a broad range of functions.
• Self-motivated, tenacious, and able to work independently.
• Excellent written and oral communication skills.
• Ability to define and deliver a strategic agenda across multiple groups.
• Strong analytical and problem-solving skills with the ability to analyze large data sets and present conclusions concisely.
• Attention to detail with a logical thought process.
• Ask questions, maintain a pro-active and problem-solving mindset with ability to identify, clearly present and implement well defined solutions
• Strong organizational and time management skills; extremely versatile; ability to prioritize requests; comfortable managing the demands of multiple deliverables running at the same time
• Enthusiastic, self-motivated and effective under pressure. Energetic and dynamic in style.

Preferred Qualifications, capabilities and skills:

• 5-6 Years of experience with minimum 2-3 years’ experience in Business Management or COO Organization (preferred).

Job Responsibilities

• Manage requirements elaboration milestones for implementation and adoption of new KYC Standards
• Collaborate with Operations Users and managers across LOBs and work streams to ensure consistency for cross-platform workflow functional design
• Partner with KYC Operations, Business Users and Process Reengineering teams to ensure alignment of processes to the system functionality
• Conduct interviews to gather customer requirements via workshops, questionnaires, surveys, workflow storyboards, use cases, scenarios and other methods
• Ensure timely completion of requirements gathering milestones and story writing
• Effectively translate business requirements into value-added, comprehensive solutions that will feed into test plans using appropriate processes, procedures and technology
• Translate conceptual customer requirements into functional requirements in a clear manner that is to developers / project team
• Ensure JIRA backlog is consistently being built, allowing to fill at least a sprint worth of capacity at any given time
• Maintain/enhance requirements gathering model that enables smooth adoption of the system by Operation users
• Ensure strong engagement at all levels of the cross-functional stakeholder team and technology team
• Align system design to operating model, Timely escalation and resolution of impediments and Manage the implementation of new functionality through training sessions, demos, that will contribute to training material development

Required qualifications, capabilities and skills

• 6 years+ experience in a business analysis role program and/or project management in the banking/ financial industry
• Advanced Business Process Modelling and analysis techniques including production of Use Case Models, detailed Use Cases, Activity Diagrams, State Diagrams and Logical design Models
• Exposure and understanding of programming skills like MFE’s, API’s Micorservice, JSON, Kafka, Postman, etc
• Experience on global / multi-site projects including facilitation of workshops with remote participants and rationalization of regional requirements
• Software Development methodologies, especially Agile
• Exposure and understanding of UX designing aspects and UX modeling
• Advanced knowledge of Microsoft Office, i.e., Excel, Word, Visio, Powerpoint, Lucid etc.
• The ability to work within a large team
• The ability to work independently as well as part of a team

Job responsibilities

• Provide a high level of responsiveness to executive ad-hoc requests related to project management, presentation development, and business analysis
• Organize complex information in a strategic and compelling way, demonstrating strong design acumen and expertise in Excel and PowerPoint techniques
• Create wireframes and mock-ups quickly and iteratively for management presentations, reports, and dashboards
• Communicate effectively with key business partners to understand projects and drive next steps
• Project manage and deliver key work streams and tasks
• Identify key business risks on the platform and drive resolution of mitigating controls
• Support audit, regulatory and compliance deliverables; help drive specific action plans and deliverables within the Risk Control Self-Assessment (RCSA) framework
• Coordinate team activities and prepare materials for town halls, employee recognition, and strategy working sessions
• Collect and maintain internal resources and documentation on collaboration sites such as SharePoint
• Participate in collaborative initiatives with team members and global managers, looking for ways to continually simplify, improve, and add value to existing business processes

Required qualifications, capabilities, and skills

• Bachelor’s degree in Business, Finance, Economics, or other related area
• Prior experience in Business Management or COO role
• Proven experience delivering timely, high quality presentations and/or reporting for various projects and stakeholders. Attention to detail is a must with continuous focus on design excellence
• Demonstrated ability in dealing with different stakeholder groups and driving the agenda
• Excellent communication, organization and project management skills
• Ability to articulate and demonstrate thoughtful rationale in design decisions
• Intermediate to advanced level ability expected in all MS Office tools (Excel, PowerPoint, Pivot Tables)
• Self-motivated, tenacious and able to work with high degree of independence
• Excellent written and oral communication skills
• Strong time management and prioritization skills

At J.P. Morgan, we offer you the opportunity to grow your career in a dynamic and inclusive environment. As an Insurance Coordinator, you will play a pivotal role in managing insurance referral activities, ensuring compliance, and driving projects that enhance our wealth management services. Join us to make a significant impact and advance your career with a global leader in financial services.

As an Insurance Coordinator - Vice President within the J.P. Morgan Asia Private Bank, you will manage day-to-day insurance referral activities and governance. You will partner closely with client advisors and enabling functions to ensure seamless operations and compliance. Your role is crucial in supporting our mission to provide personalized financial solutions to our clients. We value diversity and inclusion, and you will be part of a team that encourages innovative thinking and collaboration.

Job Responsibilities:

• Manage insurance referral activities and governance for J.P. Morgan Asia Private Bank by partnering closely with Client Advisors and enabling functions.
• Drive and accountable for insurance referral activities related policies and procedures and interface with internal teams to resolve operational issues.
• Support client advisors in end-to-end insurance referral activities.
• Manage and be responsible for the engagement model, broker referral agreements and relationships with insurance brokers.
• Manage appropriate risk and control governance framework for insurance referral activities.
• Provide and coordinate internal insurance referral related communication and trainings.
• Manage premium financing process and product onboarding.
• Drive insurance referral and wealth planning related projects.

Required Qualifications, Capabilities, and Skills:

• Bachelor’s degree in Finance or related discipline.
• Minimum 8 years of experience in Life Insurance at a Private bank, Life Insurance Broker, or Insurance Company in Asia.
• Demonstrate strong product knowledge in Insurance product offerings.
• Dynamic team player who is self-motivated and possesses strong interpersonal skills, showcasing the ability to proactively engage with multiple stakeholders at all level of seniority.
• Demonstrate strong organization skills, excellent problem-solving skills, with the ability to break down complex problems into components and find solutions to a wide variety of compliance, legal, technological, and behavioural constraints.
• Excellent written, communication and presentation skills, with the ability to explain complex matters in a concise and meaningful way.

Job summary:

As the Compliance Risk Management Lead in the Compliance team, you will be responsible for regulatory Compliance Coverage for JP Morgan India Pvt. Ltd.

Job responsibilities:

• Responsible for implementation of compliance framework for JPMIPL.
• Act as the Compliance Officer and Principal officer for JPMIPL.
• Responsible for regulatory guidance and advisory to the business/operations teams and other stakeholders regarding regulatory changes as well as existing regulations.
• Evaluate compliance with relevant regulations, including AML, KYC (impacting the regulatory licenses held by JPMIPL), monitor and identify issues or gaps.
• Provide updates to the board on regulatory developments
• Engage with SEBI, Exchanges and relevant regulatory authorities for exam/ inspection and other RFIs as well as for regulatory clarifications.
• Participate in various advocacy initiatives with SEBI and exchanges.
• Handle the escalation of alerts from Trade surveillance team as well as alerts from exchanges.
• Review policies pertaining to JPMIPL based on regulatory changes / requirements.
• Work with various regional teams and provide them with necessary updates regarding local regulations.
• Represent compliance on various legal entity governance forums

Required qualifications, capabilities, and skills:

• Bachelor’s Degree in Finance, Economics, Statistical Mathematics, Data Science or equivalent/related disciplines
• 10 plus years of experience in the Financial Services Industry with a demonstrated track-record experience and knowledge of Broking and Investment Banking compliance, including proficient understanding of India AML/CFT regulations and requirements

Preferred qualifications, capabilities, and skills:

• Chartered Accountant, Master’s degree, LLB, Company Secretary or other closely related professional qualification will be beneficial.
• Experience in handling regulatory investigations is an advantage

Competencies:

• Ability to develop and maintain productive relationships with key internal clients across all levels.
• A solution driven approach, with exemplary problem solving skills;
• Good analytical ability.
• Ability to own, deep-dive and/or investigate issues and can derive solutions independently, ultimately ensuring successful implementation or resolution
• Experienced with Mantas, technology driven case management tool and/or technology will be preferred and require proficiency in MS Office (Outlook, Excel, Word, PowerPoint etc.), and the experience to handle large volumes of quantitative data
• Ability to work effectively alone and as part of a team, at a local and regional level
• Strong interpersonal or client management skills required to work effectively, influence and/or negotiate desired outcomes with multiple stakeholders and/or senior management
• Good written and verbal communication skills.