דרושים Payments Implementations - Specialist ב-גיי פי מורגן ב-Argentina, Buenos Aires

Job responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Partner with Sales, Operations, Servicing, customer experience and other stakeholder teams to identify opportunities, pain points and address those through right product prioritization.
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Oversee the entire product lifecycle from ideation to launch, ensuring timely delivery of high-quality products.
• Work closely with design, engineering, compliance, and marketing to drive product decision, trade off assessment, and other key considerations.
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability

Required qualifications, capabilities, and skills

• Bachelor’s degree in business, finance, engineering, or a related field.
• 5+ years of experience or equivalent expertise in product management or a relevant domain area.
• Aptitude to learn, solve challenging problems and a passion to deliver great user experiences
• Experience building SaaS products for businesses, with a strong track record of success; experience in designing/building solutions with modern technology stacks including APIs, microservices, public cloud, etc.
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Strong leadership presence and ability to influence and partner across cross-functional teams; as well as strong verbal/presentation and written communication skills.

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• Payment domain knowledge with merchant service ecosystem, card payment experience and Canadian payment landscape would be a preferred option.
• MBA degree would be a preferred choice

As a Business Analyst in Sales Success, you will be instrumental in harmonizing sales support efforts with strategic goals through comprehensive data analysis and engaging presentations. This position involves analyzing sales data, developing metrics, and providing insights to drive sales performance and success. This position requires a dynamic and analytical leader who can support the Sales Success Leader in driving strategic initiatives, enhancing internal communication, and delivering impactful presentations. This role will require strong data analysis skills and the ability to translate insights into actionable strategies.

Job Responsibilities:

• Collaborate with sales success leadership to identify key performance indicators (KPIs) and develop metrics to measure sales success.
• Conduct comprehensive data analysis to identify trends, opportunities, and areas for improvement. Utilize data-driven insights to support decision-making and strategic planning.
• Provide regular reports and dashboards to Sales Success management, highlighting key insights and recommendations.
• Work closely with cross-functional teams to ensure alignment and integration of sales success strategies with overall business objectives.
• Monitor and evaluate the effectiveness of sales success initiatives and programs, providing feedback and recommendations for improvement.
• Coordinate and drive the operating cadence on sales success meetings and presentations, providing analytical support and insights.
• Support the development and execution of business plans and strategies to achieve sales success targets and objectives.
• Lead or participate in special projects and initiatives aimed at enhancing sales effectiveness.
• Create compelling presentations that effectively communicate strategic initiatives, performance metrics, and key insights to internal stakeholders.
• Enhance internal communication within the Sales Success team by developing clear and concise messaging that supports strategic goals. Facilitate collaboration and information sharing across departments to ensure consistent messaging and alignment with stakeholders across the payments organization.

Required Qualifications, Skills and Capabilities:

• 5+ years of relevant work experience
• Proven experience in a business analyst role
• Experienced in sales or sales effectiveness efforts
• Strong problem-solving skills and attention to detail
• Strong analytical skills with the ability to interpret complex data and provide actionable insights
• Ability to work collaboratively with cross-functional teams
• Excellent presentation and communication skills, with the ability to convey complex information clearly and effectively
• Demonstrated experience in project management and strategic planning
• Ability to work collaboratively with cross-functional teams and build strong relationships with stakeholders
• Proficiency in data analysis tools and software, such as Excel, Tableau, or similar platforms
• Strong leadership skills with the ability to drive change and influence outcomes

Preferred Qualifications, Skills and Capabilities:

• Experience in a business analyst role within a sales or strategic planning environment

LDM is an internal organization within the firm’s Litigation Department that supports and facilitates the legal discovery process, including the identification, preservation, collection, review, and production of information relevant to litigation matters, regulatory inquiries, and internal investigations. The Associate will be part of the team responsible for the end-to-end Legal Hold process including the drafting, issuance, and monitoring of legal hold notices to employees across the Firm, providing guidance about the legal obligations surrounding those holds, and facilitating their ultimate release. As a Legal Holds and Discovery Strategy Specialist, you will have the opportunity to collaborate with innovative eDiscovery professionals across a wide variety of disciplines in a dynamic environment. You will perform custodial and/or data source research and identification, along with the preservation and disposition of data within pre-defined Service Level Agreements and turnaround times. In addition, you will facilitate responses to attorney questions and requests regarding litigation, HR, and regulatory matters. You will also have the opportunity to contribute to broader goals and initiatives across the eDiscovery spectrum in an effort to continuously develop, update and improve our eDiscovery program.

Key Responsibilities

• Action, coordinate, and track inquiries and requests in connection with the identification, preservation, and collection of electronically stored information (ESI)
• Serve as an internal subject matter expert on how JPMC conducts discovery, with a particular focus on legal holds, information governance, custodian interview questionnaires, data disposition, and matter closures
• Liaise between various stakeholders including internal litigators, outside counsel, technology partners, and the lines of business, to advise on discovery obligations, manage expectations for deliverables, and ensure compliance with firm policies and implementation of best practices related to discovery
• Lead and support internal initiatives related to audit readiness and legal technology implementation; and responsible for continually identifying opportunities to improve LDM processes, while consulting on the implementation and documentation of those improvements
• Create matter-related and programmatic reports, and deliver updates to management on an ad-hoc and periodic basis
• Effectively and clearly communicate facts, accomplishments, and key challenges and risks related to the efforts of the team and collaborate effectively at all levels of the organization

Qualifications, Capabilities, and Skills

• Bachelor’s Degree or equivalent,
• Preferable 2+ years of experience in eDiscovery or litigation support at a consulting firm, discovery vendor, or law firm; ACEDS or PMP certificate a plus
• Intermediate PC and Microsoft skills in a Windows environment. SQL, Oracle, VBA experience is a plus, as is experience with data visualization using tools like Tableau
• Strong organizational skills and ability to track multiple workstreams
• Self-motivated, organized, team oriented person, with the ability to resolve multiple confidential and/or sensitive, time-critical, and competing priorities and projects
• Must be comfortable working independently and with minimal supervision
• Effective communicator with a focus on client satisfaction, quality, process, and technology

As a Client Account Services Specialist in the Collateral Service Delivery Team you will be a part of team that is a client facing group whose core responsibilities include managing advanced / complex client account onboarding, consulting & guiding clients through account opening, closure & maintenance requirement as well as managing client & internal partner queries related to account reference data.

Job responsibilities

• Develops on-boarding strategies for major implementations aligning priorities appropriately in order to meet business needs and client deadlines
• Manages end-to-end account activities projects including fund launches, closures, mergers, and remediations
• Proactively builds strong client relationships; attend client workshops and due diligence meetings in person as required
• Performs authentication and first line of data quality checks ensuring all MDRs are met
• Develops strong working relationships with key internal partners to provide seamless client delivery
• Identifies opportunities for process improvements with focus on quality, efficiency and timeliness – reducing cycle time and eliminating manual / bespoke processes
• Maintains a comprehensive knowledge of the account opening and maintenance work flow and end-to-end ownership of all related requirements including SLAs & KPIs
• Develops and maintains email workflow tool including reference and static data detailed information, responsible for reference/static data integrity, quality control checks and processes
• Provides support on new product and technology initiatives

Required qualifications, capabilities, and skills

• Client relationship management/Client Facing experience of at least 4 years.
• Strong time management skills, self-directing and capable of dealing with high pressure, time sensitive tasks.
• Ability to demonstrate flexibility and operate in a changeable environment .
• Organizational, analytical and problem resolution skills.
• Strong teamwork and influencing skills.
• Oral and written communication - ability to effectively interface with clients and internal partners.

Preferred qualifications, capabilities, and skills

• Collateral and/or Tri-Party workflow, product, processes and procedures knowledge
• Wider Securities Services industry knowledge
• Experience with digital tools – Xceptor, Tableau, Alteryx