דרושים Seasonal Business Tax Expert ב-Intuit ב-Kenya, Nairobi

• Lead the development of new strategic goals during annual planning, partnering with senior leadership and cross-functional stakeholders to develop our strategy
• Identify and drive opportunities to improve our operating model (how we work as an organization) and key processes to accelerate growth, decision-making and results delivery at scale for our customers
• Conduct data-driven analysis on our planning and operations results to drive changes in process and outcomes over time, aiming to deliver outsized value for our internal teams and customers
• Frame decisions and lead discussions with senior stakeholders to drive decision-making, communicate results, and develop solutions and plans for change management to address business performance challenges
• Develop and maintain relationships with cross-functional stakeholders throughout Intuit at all levels of seniority to jointly develop solutions to complex business problems and ensure we are operating within the broader Intuit-wide annual and quarterly planning processes
• Develop and communicate the Leader's strategy, business, and people (team & culture) agenda; drive planning for town halls, off site visits and other high visibility, critical leadership meetings
• Monitor the execution of strategic priorities and ensure goals / KPIs are met

• Relentless drive for excellence, pushing boundaries, challenging the status quo, and bringing a sense of urgency to execution
• 8+ years of experience in strategy & operations, management consulting, finance, analytics or operations at a top company. Strong business acumen, financial acumen, and data-driven decision-making skills with experience building financial or analytical models.
• Ability to operate and think at both a “10,000 foot” strategy level (e.g. framing and conducting analysis to recommend changes to our long-term goals) and closer to the ground (e.g. recommendations to improve quarterly performance against an operational metric, and follow through with execution)
• Strong verbal and written communication skills; experience with communicating effectively and concisely through multiple channels to all levels of an organization, from senior executives to front-line managers
• Ability to manage conflicting stakeholder interests, develop strong relationships, and influence stakeholders at all levels in a cross-functional environment
• Ability to identify and address key barriers to growth in an environment with high levels of ambiguity and visibility from senior stakeholders

• Manage and grow strategic partnerships with large accounting firms, ensuring alignment with business objectives and measurable outcomes.
• Drive the execution of partner initiatives and programs from planning through launch and optimization.
• Collaborate cross-functionally with teams across Sales, Product, Marketing, Legal, and Customer Success to ensure internal alignment and coordinated partner delivery.
• Act as the day-to-day liaison for partner teams, serving as a trusted point of contact while advocating for mutual success.
• Translate high-level partnership agreements into actionable roadmaps with defined milestones, success metrics, and accountability.
• Create and manage regular reporting and performance cadences (e.g., QBRs, retrospectives, dashboards) to ensure visibility and drive improvement.
• Identify new opportunities for growth, experimentation, or deeper collaboration within existing relationships.Cultivate a collaborative, inclusive, and execution-focused team culture.

• 5+ years of relevant experience in partner management, business development, or strategic account management—ideally with enterprise or B2B partnerships.
• Experience working with large, complex external partners—preferably in accounting, consulting, fintech, or SaaS ecosystems.
• Strong ability to operate within and influence a matrixed environment, aligning diverse internal stakeholders toward a common goal.
• A demonstrated track record of turning partnership frameworks into tangible business impact.
• Clear, confident, and professional communication skills, with an ability to engage senior-level stakeholders inside and outside the organization.
• Ability to work independently and proactively, making strategic decisions with limited guidance.
• Comfort with tools like GSuite, Excel (pivot tables), and Smartsheet; reporting and analysis experience a plus.

Preferred Qualifications

• Direct experience working with or managing relationships in the accounting or professional services sector.
• Familiarity with modern SaaS go-to-market models and joint solution development.
• Bachelor’s degree in business, finance, or a related field; advanced degree a plus or equivalent experience.

In this role you will drive and optimize Payroll Tax Operations for QuickBooks Online Workforce Solutions. Compliance operations is a critical part of our comprehensive HCM solution to help small and mid-market businesses manage their teams, optimize productivity, and grow faster.

• Lead and empower an organization of payroll compliance professionals, fostering a culture of ownership and driving continuous improvement across the organization. Own the E2E strategy for building and maintaining domain expertise within the team.
• Manage complex compliance updates around key tax filing dates and throughout the year, including assessment and analysis of new regulations, partnering with Product and Engineering on implementation, and ensuring high quality and ongoing end-to-end communication with internal and external audiences.
• Explore, experiment with, and adopt AI-powered tools to enhance the breadth, depth, and scale of our compliance offering. Proactively drive operational effectiveness through goal definition and KPI assessment
• Demonstrate exceptional leadership by inspiring and developing team members to do the best work of their lives.
• Identify and prioritize initiatives that drive improvements in the compliance experience for customers, Accountants, experts and team members.
• Collaborate with senior leadership (e.g. Director of Product Management, Payroll Tax and Compliance) to align on strategic vision and contribute to organizational direction, and cross functionally to ensure KPI achievement.

• Proven Leadership: 8+ years of experience building, leading and delivering Payroll compliance operations across within a matrixed organization. Experience with compliance domains across HCM is a plus.
• Data-Driven and AI-first Mindset: Ability to gather, analyze, and utilize data to assess program progress, identify risks, and drive decision-making. Familiarity with data analytics and AI/ML concepts and how to leverage these concepts in a compliance setting is a plus.
• Strategic Thinker: Ability to analyze industry trends, understand Intuit's strategy, and make data-driven decisions that accelerate the competitive differentiation of our compliance offerings.
• Exceptional Communicator: Excellent communication and interpersonal skills, with the ability to influence at all levels in a matrix organization, from individual contributors to senior executives.
• Technical Acumen: Understanding of software development approaches, experience with Agile methodologies, and experience working with product management and engineering teams to deliver timely, accurate, and scalable solutions.
• Education: Bachelor's degree or equivalent work experience.

We are seeking a highly self-motivated, data-driven, and detail-oriented individual to join our Lead/ Demand Management function. The team generates high quality leads for our Sales organization by optimizing lead sourcing, data, scoring, and distribution across various channels. The main focus of the role will be to spearhead:

• Design Demand Management Strategy across lead sourcing, segmentation and routing
• Set Demand Management goals and drive corresponding analytics & measurement
• Lead the charge in developing, implementing and continuously improving standardized processes that deliver high-quality leads and optimize our lead-to-customer conversion rate.
• Program manage key technology initiatives (1P/ 3P) and drive innovation in partnership with our Sales Technology teams

You will collaborate directly with cross-functional teams in Sales, Marketing, Product, and Analytics to develop our overall Lead Management Strategy. This role requires end-to-end ownership of our Lead Management objectives, either by leading initiatives directly or by influencing outcomes through others. Your strong relationship-building, influencing, and communication skills will help you succeed.

• Work closely with teams in Product, Sales, Marketing, and Operations to improve the effectiveness of lead generation efforts, focusing on both the quality and quantity of leads, and identify the best mix of channels for optimal results.
• Develop and implement a comprehensive lead management strategy to capture, qualify, and distribute leads effectively.
• Drive operational excellence and rigor based on review of current processes through documentation and analysis of process and data flows and the identification of opportunity areas that create efficiency, remove obstacles, or create improved processes and approaches to the business.
• Design new global process flows and the internal tool/ CRM/ 3rd party tools that underpin them. Drive corresponding requirements and run point on implementation in partnership with Product/ Engineering.
• Lead the operational vision for process domains, manage several projects simultaneously and balance long-term solutioning with continuous improvement and tactical wins.
• Regularly communicate with stakeholders across the Sales organization to define global Operations roadmap, execute on projects and establish effective feedback loops with central/ regional teams.
• Partner and influence numerous cross-functional partners across the organization, including Product Management, Engineering, Legal, Privacy, etc. to ensure best in class collaboration across all Operations projects.
• Synthesize project work for leadership consumption to make effective, analytically driven decisions regarding the global operating model.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is: Bay Area California $206,500 - 279,500 and San Diego $180,000 - 243,500.

• Bachelor’s Degree in a numerate or business related subject (Business Management, Finance, Statistics, Finance, Computer Science, Mathematics, Information Systems, etc.).
• 10+ years of experience in roles such as Product Management, Technical Product Management, Business Operations, or Consulting.
• Extensive experience in process design, standardization & continuous improvement.
• Track record of working directly with Internal Product teams on the design and implementation of internal tool development projects and/or 3rd party solutions.
• Demonstrated problem solving experience, providing sound business insights and recommendations.
• Proven experience working independently, to manage multiple projects simultaneously and to drive initiatives in a cross-functional environment.
• Proven stakeholder management experience – including managing multiple partners simultaneously, particularly across Sales and Product organizations.
• Proficient in data analysis and presentation tools (e.g., Excel/Google Sheets, presentation software) with a knack for conveying complex information clearly to general audiences.

Preferred Qualifications:

• Experience developing and executing lead management and demand generation strategies for software or technology products/services.
• MBA or graduate degree in an analytical field.
• Experience in multiple different Sales Go-To-Market motions.
• Experience in Change Management.
• Experience in being a member of globally operating organizations within a matrix structure.

• Lead and scale servicing operations across Commercial Loans and Business Credit Cards, ensuring efficient, compliant, and customer-centric servicing experiences
• Manage a growing team including 3-5 direct reports and embedded support from other verticals including platform, collections and vendor management
• Partner cross-functionally with Product, Compliance, Analytics, Operations and other teams to ensure operational readiness and servicing excellence across all product lifecycles
• Define and monitor key performance indicators; provide regular reporting and insights to senior leadership
• Own the design and execution of servicing processes that meet both regulatory standards and business goals
• Drive continuous improvement efforts, identifying opportunities to streamline workflows, increase automation, and enhance customer satisfaction
• Lead onboarding and integration efforts for new products, ensuring seamless servicing readiness and agent enablement
• Represent Servicing in cross-company strategic initiatives and platform migrations

• 10+ years of experience in servicing or operations, ideally within fintech, credit cards, lending, or financial services
• Proven track record of managing teams through growth and transformation
• Strong process design and systems thinking capability, with comfort navigating multiple servicing tools and platforms
• Skilled at influencing cross-functional partners and driving alignment in complex environments
• Executive communication skills and a data-driven approach to decision-making

Preferred:

• Experience in credit card servicing, preferably small business or commercial-focused
• Familiarity with Salesforce and card servicing systems
• Exposure to compliance, vendor oversight, or QA functions a plus

In your role, you will leverage customer insights, data, and cutting edge technologies to empower to craft product and service innovations that simplify tax and compliance needs for SMBs via Quickbooks, delivering on the benefits of no work and complete confidence. You will work with a team of highly innovative, ambitious accounting experts, product managers, service experience managers, and designers to define how we will deliver benefits to customers through this partnership. The role requires a strategic leader who can develop and execute a comprehensive product vision while maintaining strong customer focus. The ideal candidate will have extensive experience in product management, particularly in technology-driven, AI-powered service.

• Define, articulate, and communicate strategic offering vision for QuickBooks Live's Tax and compliance domain
• Define and evangelize with leadership and team, long term and mid term product strategy inclusive of product features, business growth plans and capability development levers
• Partner with GTM, Customer Success and Service Delivery teams to define product features, positioning, and delivery plan
• Develop deep customer empathy through research and transform insights into innovative solutions
• Foster cross-functional partnerships to align product strategies with business objectives
• Lead scoping, planning, and delivery of product initiatives
• Cultivate learning and experimentation culture
• Recruit, mentor, and lead product managers team
• Establish and track KPIs

• 8+ years in product management with proven track record
• Demonstrated ability to lead cross-functional teams
• Platform mindset for scalable solutions
• Strong customer centricity
• Excellent operational acumen
• Strong verbal and written communication skills
• Strong understanding of technical concepts
• Bachelor's degree in Business, Technology, or related field
• MBA or advanced degree preferred

• Partner with the sponsors and accountable leaders to shape and drive an initiative-level strategy, defining and ensuring the end-to-end experience outcomes and overall initiative input and outcome goals (strategic, customer, financial).
• Shape strategy, drive execution, and constantly push your initiative forward, ensuring it is on the desired trajectory.
• Work across x-functional mission team to enable work, set pace, and surface blockers that need resolution or escalation.
• Act as the source of truth on progress and impact, formalizing leading indicators and key milestones, working across Biz Ops / project management office (PMO) teams to report on progress and ensure consistent status roll up and metrics.
• Surface opportunities and risks, outline data-driven strategic decisions, and frame actionable product recommendations. Partner with cross-functional leaders to successfully implement recommendations and be jointly accountable for outcomes.
• Build and maintain strong relationships across the Intuit and SBSEG leadership team to ensure that we are thinking holistically across multiple business segments and functions in the context of driving growth.
• Design operating models and rhythms to enable effective decision making and information flow
• Run and facilitate business reviews and planning meetings to improve the way we work together

• 12+ years’ experience including roles in business operations, management consulting, or strategy in a large matrixed environment
• Experience driving large complex programs in coordination with a variety of cross-functional leaders
• Strong organization, communications, and presentation skills
• Ability to synthesize various points of view in to a cohesive narrative and build a presentation for senior leaders
• High attention to detail, strong project management background, and proven ability to work successfully in a cross-functional environment
• FinTech and/or SaaS experience a plus, but not required