דרושים Manager Procurement ב-Intuit ב-India, Bengaluru

To be successful in this role, the Manager 2, HR Experience & Operations must be a subject matter expert

1. Extensive knowledge of the Workday HRMS system, including functional, technical, and end-to-end processes.
2. Experience managing or designing the full lifecycle of employee and intern onboarding (in-person/virtual) and offboarding for India and international locations.
3. Comprehensive understanding of India HR compliance, including India labor laws, Shops and Establishment Act, and regulations related to gratuity, bonus, and minimum wages.
4. Experience with vendor compliance

• Organize and lead staff ensuring a fully efficient HR operation.
• Review and audit current processes to ensure compliance, while recommending and implementing changes where needed.
• Lead the internal or external audits and review of records, employee data, SOX, and other employee related documentation.
• Respond to complex payroll related inquiries from employees and/or key stakeholders.
• Research and produce complex reports which may require in-depth analysis
• Lead work and provide direction for transitions in mergers, acquisitions, and divestitures.
• Communicate effectively with various levels of management to ensure a high level of customer support and positive customer interactions.
• Ensuring department’s ability to meet all company deadlines and annual performance goals.
• Manage vendors and system providers including compliance with service level agreements.
• Responsible for tracking and testing of legislative/regulatory changes, application enhancements, and system modifications.
• Support execution of SOX controls as well as internal, external audits.
• Manage, coach and develop team members.
• Conduct ongoing training for HRDS/onboarding/offboarding/comliance staff to ensure productivity and knowledge of overall processes are maintained and improved.
• Consult with internal customers and evaluate data and reports to help identify and assist in solving HR-related issues and business needs.
• Drive 100% HR Compliances and Labor compliances of vendor FTCs
• Understands the importance of change management to facilitate the transition to new technology and processes.
• Ensures compliance with data privacy regulations and best practices.
• Provides day-to-day advice, interpretation, and support to People & Places departments regarding the application of human resources policies, guidelines, procedures, and best practices.
• Audit all data entries done by team members, thus ensuring 100% accuracy and SOX compliance on transactions made in HRMS tool.
• Complete root cause analysis on errors and advise on corrective and preventive actions using any of the available tools.
• End to end On-boarding & Off-boarding process knowledge.
• Experience in HR Labour compliance includes S&D, CLRA and vendor compliance, reporting and lodgements.
• Creating and maintaining reports, reporting tools, and templates, maintain information security and confidentiality.

• Bachelor’s degree with 14+ years of relevant managerial HR Operations experience ( HRMS system, Onboarding/off boarding, HR Compliance)
• 12+ years of experience in data analytics
• 8 +yrs of experience in managing people.
• Experience with workday technical and functional, Sales Force systems are highly preferred.
• FTC Employee Life Cycle at Manager level experience is a must
• Excellent interpersonal, oral and written communication skills.
• Exceptional organizational, analytical, research and problem-solving skills
• Ability to manage time, prioritize deliverables, multi-task and work under pressure in a dynamic work environment.
• Demonstrated ability to hold information confidential with excellent judgment
• Apply documented rules, past practices, or instructions on an independent level.
• Ability to work in a fast-paced, agile environment.
• Ability to process and connect the information in times of ambiguity.
• Strong organization, time management and task prioritization skills
• Adaptive critical thinking, judgement, and analytical skills
• Bachelor's degree or work experience equivalent
• In-depth exposure to HR statutory compliances under CLRA
• Intermediate to advanced analytical skillset, including the use of Excel, Alteryx and/or other tools

• Deliver high quality customer-driven software offerings products to market that simplify and solve for current customer needs while building for the future.
• Should possess strong technical skills, have a career history of strong hands-on software engineering and development experience, and the tactical and visionary leadership skills to motivate, guide, and earn the respect from a highly talented engineering team.
• Responsible for initiating and driving the adoption of technology, product and process improvements throughout the software delivery life cycle.
• Provide technical leadership, career development, and management of performance, objectives, and priorities of all reporting staff - Build a high performing, results-oriented organization.
• Drive and own the functional and non-functional requirements road map for your organization.
• Develop product expertise and advocate on behalf of the customer.
• Drive initiatives to improve testing at all levels & deliver automation to ensure robustness and protect our customer.
• Embrace & implement new ideas that produce outstanding results for our customers.
• Drive adoption of best practices, tools, systems and metrics across the organization
• Imbibe and coach excellence in product, engineering and operations

• Atleast 12+ years of industry experience with a minimum of two years of proven track record of leading high performing teams.
• Hands on engineering leader who can nurture working with highly motivated and extremely talented engineers to work on high visibility online product.
• Someone with strong belief in agile and lean thinking have a passion for velocity, engineering and operational excellence
• Comfortable working on all tiers of modern applications, from the front-end all the way to the database and strong exposure to Enterprise Java platform, Spring Framework, ReactJS, Amazon Web Services, Kubernetes based container deployments
• Solid software development fundamentals (Data Structures, algorithms, problem solving, OO Design, and system architecture) with pecialization on end to end software development using modern SaaS / public cloud deployments with a DevOps mindset
• Expert communicator and love working with multiple stakeholders for common outcomes with high stakes at company level.
• Strong business acumen. Understands the business internal and external landscape and thinks/acts strategically for all stakeholders.
• Drives strategic technology/engine reuse, technology and architecture health, and development process improvement.
• A highly technical and result-oriented leader experienced in determining goals and matching those with customer requirements and product roadmap. Adept at leading positive change, empowering people, cultivating product technology visions and innovative solutions, and fostering effective engineering teams.

• You are an unapologetic advocate for our customers, ensuring exceptional service is delivered and identifying and resolving any and all customer pain points

• You optimize Expert occupancy to match premium customer service with internal productivity and cost management.

• You drive complex programs fostering accountability in partnership with cross-functional groups such as Customer Success, Service Delivery, Operations, Product Management, and other functional partners.

• You run programs using best practices for initiating, planning, and executing intermediate-to-large scale cross-functional critical programs that empower teams to achieve successful outcomes.

• You anticipate risks and proactively manage these risks before they become blockers.

• You communicate updates across levels of the organization and escalate appropriately. You will communicate with executives regularly.

• You drive your teams toward strategic goals; creating timelines and milestones, managing dependencies, and removing obstacles that stand between your teams and business success.

• You constructively drive forward process improvements over time through efficiencies and/or automation.

• You lead with a clear vision, staying focused on the customer problem. You define success and galvanize the team around it. You align on and ruthlessly prioritize what’s most important.

• You drive winning results, allocating time and resources to what’s most important. You make fast, data-driven decisions and take extreme ownership for outcomes.

• You utilize a technical understanding of upstream workforce management (WFM) value chain to own the near term horizon (current day to two weeks out)

• Operational Expertise: Skilled in developing and refining processes and operational rhythms that ensure accountability and drive business performance.

• Analytical and Problem-Solving Skills: Strong ability to interpret data and drive decisions based on insights.

• Customer-Centric Mindset: Committed to enhancing customer experience through efficient, high-quality expert experiences.

• Collaboration Skills: Exceptional communication and interpersonal skills, with experience building cross-functional relationships and influencing without authority.

• Business Communication and Storytelling: Able to synthesize insights and activity from complex areas into strategic narratives (written documents and slides) for C-level audiences.

• Experience: 5+ years in business operations, strategy, or a related field. Proven experience supporting executive leadership and optimizing operational efficiency.
• Experience: 10+ years in Customer Success Workforce Management (ie demand planning/forecasting, capacity planning, scheduling, intraday management).

• Deliver experiences and platform capabilities with Engineering and Operational Excellence, leading to outstanding outcomes for customers, employees, and stakeholders
• Build high performing teams. Lead and nurture a team of high performing engineers with a focus on business delivery and talent growth with teams between 8-15 developers
• Embrace new ideas that produce outstanding results for our customers
• Effectively resource plan and forecast deliverables based on product, team, and broader company needs
• Help bring out the best ideas from the team by empowering them and leading by example
• Create shared vision and build and maintain strong cross-functional relationships / alignment with partners across the business ( Development, Product Management, Program Management, Business Analyst, SRE)
• Work with product management to distill requirements and challenges into technical requirements for the team
• Work with non-technical partners to translate complex technical challenges, projects, and outcomes into easily understood, digestible information
• Stay aware of industry trends and make technology choices and strategic decisions
• Get into the weeds and work with your team leads and architects to drive technical decisions when necessary and is comfortable taking a back seat and facilitating to arrive at the optimal decision

• Experienced as an established technical leader of software engineering teams that have successfully delivered customer-driven software products.
• Demonstrated experience leading positive change, empowering people, cultivating product technology visions and innovative solutions, and fostering effective engineering teams.
• Adept at articulating the product vision and drive the future roadmap with strong business acumen.
• Ability to think and act strategically for all stakeholders.
• Passion for being at the leading edge of technology with a minimum of 8-12 years of hands-on software development experience (list specific tech exp).
• Experience with Agile development and methodologies and SaaS and/or mobile technologies.
• Possesses strong verbal and written communication skills.
• Passion for fullstack development and building amazing customer experiences.
• Building strong teams - set and evangelize vision, facilitative leadership, attract and retain key talent

• Develop and execute comprehensive internal communication strategies and plans that align with organizational objectives and support business goals for the India site and global GTM tech team.
• Build impactful employee communications plans and tactics that effectively communicate enterprise-wide initiatives and galvanize employees around our strategy, culture, and behaviors.
• Collaborate with cross-functional teams and internal stakeholders (e.g., social, external, brand teams) to design and experiment with integrated communications campaigns.
• Lead technology thought-leadership efforts by creating a repository of internal tech stories showcasing innovation and Intuit's strategy realization from India.
• Provide strategic communications counsel to leadership and other internal stakeholders.

• Partner with global and local stakeholders, ensuring internal communications alignment and execution for consistent messaging and experiences.
• Demonstrate a creative design mindset and understanding of new-age content formats in communications, including developing engaging content through various platforms such as slack, emails, videos, and short-form storytelling
• Measure, track, and analyze the impact of internal communication projects with a data-backed approach, ensuring all initiatives are measured, analyzed for stakeholders, and tied to set goals.
• Stay abreast of communication best practices, emerging trends and platforms, including AI-powered solutions, to enhance the efficiency and impact of internal communications.

• 12+ years of experience in communications at leading technology companies
• Experience working in a global, matrix organization is highly desirable.
• Strong storytelling and executive communication skills, with experience crafting narratives for C-suite audiences.
• Create interesting content in various formats for a diverse audience, and have great editing and proofreading skills.
• A proactive mindset toward exploring and implementing new AI-powered communication tools, techniques, and solutions.
• Proven ability to develop and scale integrated strategic communications plans
• Demonstrated ability to build strong relationships and influence stakeholders at all levels
• Excellent project management and organizational skills with the ability to manage multiple projects simultaneously and meet deadlines
• Strong data-driven mindset, with the ability to use insights to shape content strategies.
• Thrives in a fast-paced environment. Flexible, resilient, and adapt easily to change
• A self-starter who can think strategically and execute with rigor
• Ability to work independently and as part of a collaborative team.

The role is responsible for stewarding critical strategic initiatives and driving the delivery of transformational change by providing leadership and direction to assigned software programs.

• Influence:Want to contribute to the bigger picture? You'll play a key role in translating Intuit's overall strategy into impactful programs and portfolios, directly influencing our business outcomes.
• Champion Change: Foster a culture of collaboration and open communication, effectively navigating organizational change and driving continuous improvement.Do you enjoy collaboration and problem solving? You'll lead complex, cross-organizational change initiatives, working closely with stakeholders to ensure successful implementation and adoption of new ideas.
• Deliver Exceptional Results: Develop and execute high-quality program plans, utilizing data to track progress, mitigate risks and communicate effectively with stakeholders.Enjoy building things from the ground up? You'll define program frameworks, establish governance models, drive operational rhythm and foster a culture of accountability within teams. You'll be the architect of success.
• Build and Mentor: Define and implement program management best practices, coach and mentor other program managers and contribute to the growth of the program management community.Interested in making a difference across the organization? You'll champion operational excellence by defining and implementing best practices, driving continuous improvement initiatives and mentoring other TPMs. You'll be a force multiplier.
• Master the Domain: Possess deep expertise in software development methodologies and apply them effectively to programs. Leads discussions on AI-native technologies that redefine industry standards, in a platform environment.Driven by Innovation? You'll tackle complex technical challenges, leveraging your expertise to drive the development of cutting-edge solutions and shape the future of our products.

• • Proven Leadership: 8+ years of experience building, leading and delivering complex, large-scale technical programs within a matrixed organization.
  • Technical Acumen: Strong understanding of software development approaches, architecture, and lifecycles. Experience with agile methodologies is highly desired.
  • Strategic Thinker: Ability to analyze industry trends, understand Intuit's strategy and make data driven decisions that accelerate business outcomes.
  • Exceptional Communicator: Excellent communication and interpersonal skills with the ability to influence at all levels in a matrix organization, from individual contributors to senior executives.
  • Data-Driven Mindset: Ability to gather, analyze and utilize data to assess program progress, identify risks and drive decision making. Familiarity with data analytics and AI/ML concept is a plus.
  • Education: Bachelor's degree in Computer Science, Engineering or a related field or equivalent work experience. PMP, Agile certifications or equivalent demonstrated practical technical program management experience is desired.

• Develop a program structure and drive a program operating rhythm to bring together complex, cross-organizational teams.
• Drive creation of execution plans across all phases of planning, development, and production readiness and launch.
• Collaborate with leaders and key stakeholders in executive teams, product management & engineering, and various cross-functional teams to effectively drive towards program outcomes.
• Manage dependencies at scale through structure and right sized processes.
• Ability to influence stakeholders at all levels leading to quick decisions.
• Communicate results and progress clearly and in actionable form across the organization and at all levels; includes program status, risks, dependencies and change control.
• Thrive in establishing order and clarity amongst ambiguity and chaos.
• Anticipate, recognize, and work through resistance or setbacks independently.

• 10+ years of strong Technical Program Management experience, leading multiple medium-large sized programs, simultaneously, in a platform organization.
• Experience with software development lifecycles and a focus on building high-quality software.
• Deep understanding of AI technologies and demonstrated ability to collaborate with engineering teams on complex technology programs using Kanban, Agile, and Scrum development methodologies.
• Experience tracking and improving operational metrics such as scale, incident reduction, quality, velocity.
• Bachelor’s degree in Engineering, Mathematics, Computer Science, or other quantitative field, or equivalent work experience.
• Excellent interpersonal and communication skills, and proven ability to work effectively with all organizational levels.
• Strong analytical skills with proven creative problem-solving and decision-making abilities.
• Ability to connect the dots across various programs to simplify the ‘why/what/how’
• Outstanding communication skills appropriate for executive-level audiences including goals of program and other relevant success criteria
• Highly capable in stakeholder management and strong capability to build strong relationships
• Demonstrated ability to collaborate with engineering teams on complex technology programs with Agile and Scrum development methodologies
• Result oriented team player with excellent balance of people, organizational, and technical skills to execute and deliver outcomes