דרושים Analyst Ii Systems Operations ב-Intercontinental Exchange - Ice ב-United States, Atlanta

Job Purpose

As a Senior Full Stack Developer, you will be part of a dynamic team responsible for the design, development, maintenance, and operational support of applications supporting the Exchange Trading Platform, End of Day RISK and Clearing systems.

Responsibilities

• Contribute to the design and development of applications supporting Trading, RISK and Clearing systems
• Be able to lead an effort to design, architect and write new software components.
• Be able to independently handle project activities related to builds and deployments.
• Be able to create software tests, verify the functionality and quality of the software.
• Create design documentation for new software development and subsequent versions.
• Provide second-tier production support for 24/7 applications.
• Provide support for deployments during maintenance windows.
• Troubleshoot issues as they arise, in the dev, QA and production rollout cycles
• Keep test environments up to date and in working order, creating environment-specific configurations and applications as necessary
• Identify opportunities to improve and optimize applications.
• Work with business analysts or product management in understanding new requirements.
• Follow team guidelines for quality and consistency within the design and development phases of the application(s).
• Follow company software development processes and standards.

Knowledge and Experience

• Bachelor's degree in Computer Science, Engineering, or a related field
• 5+ years of experience in Java design and development
• 2+ years of experience with at least one JavaScript framework such as React or Angular
• 5+ years of experience with open source frameworks like Spring
• 5+ years of experience with Tomcat/SpringBoot/Vertx or equivalent application servers
• Solid understanding of security concerns for web-based applications
• Able to write and troubleshoot PL/SQL queries
• Experience with writing comprehensive unit tests
• Experience with SDLC Tools like GIT, JIRA, Jenkins, Maven, or equivalent tools
• Experience building user-centric web applications with focus on usability, workflows, and performance
• Strong analytical and troubleshooting skills
• Working knowledge of software testing, building high quality software, and experience with software testing tools, regression testing etc
• Proven success working in a team environment

Job Purpose

The Market Analyst will be part of a Data Governance Operations team embedded within the settlement operations team, responsible for reviewing daily reports covering settlement exit criteria thresholds, price fidelity, and fixing reports. Within the review, the analyst will comment on qualifying the levels and remediate any issues found same day. Additional responsibilities will include being the 1line of contact for any Risk inquiries related to failures within the Risk Factor reports, tracking the threshold breaches and providing weekly reports to Management, and monitoring the criteria/suggesting reviews/changes to calibration levels with justification on recommendations.

Responsibilities

• Analyze pricing data to identify trends and relationships to reflect fair valuations across ICE asset markets including Energy, Interest Rates, Agriculture, Equity Derivatives, Credit Derivatives, FX, Physical Environmental.
• Generate daily closing prices for cleared forward and option contracts.
• Handle ongoing support and maintenance for existing ICE products.
• Work directly with Sales, Development, QA and Operations.
• Produce periodic reports, document and update internal procedures, and assist with special projects as required.
• Provide front-line customer service support related to cleared product pricing.
• Responsible for reviewing daily reports covering settlement exit criteria thresholds, price fidelity, and fixing reports.

Knowledge and Experience

• Bachelor’s degree in business or relevant financial degree; combination of applicable training and/or experience in lieu of degree
• 3+ years of work experience in an analytical role
• Strong working knowledge of Excel; Visual Basic or other analytical applications is preferred
• Experience in working with large Excel spreadsheets
• Exposure to commodity markets or financial trading environment background is preferred
• Knowledge of future and option market structure and pricing
• Excellent interpersonal, analytical, written and verbal communication skills
• Must be self-directed and be able to work within a team environment
• Strong attention to detail and ability to multi-task under pressure in a fast-paced deadline driven environment
• Professional customer facing telephone manner
• Position may involve work outside of normal business hours

Responsibilities

• Conduct real-time surveillance of electronic trading activity in ICE Futures products
• Provide training on the ICE website, trading platform functionality, and specific trading information for OTC and futures markets
• Provide quick responsiveness to customers, offering functionality support and troubleshooting to resolve issues
• Support both new and existing companies in efficient use of our proprietary systems, resolving issues, problem-solving, and training
• Monitor the health and usage of our systems, escalating recurring or high-priority issues
• Produce operational reports to provide metrics and tracking of queries

Knowledge and Experience

• College degree or equivalent work experience in a customer-focused environment
• Knowledge of commodity markets, financial trading, or equity brokerage business; exposure to futures markets a plus
• Outstanding problem-solving and analytical skills, attention to detail, and ability to multitask
• Strong communication skills with demonstrated interpersonal skills
• Team player, with commitment to service to our customers and their needs
• Working knowledge of at least one of Salesforce, ServiceNow, MS Office

Responsibilities

Auditing and Business Processes:

• Develop a thorough understanding of the Company's clearing and exchange operations.
• Assist with updating and maintaining the audit universe and related risk assessments.
• Assist with the development of the audit plans, audit programs and test procedures.
• Execute control testing and document results to support the internal audit plan.
• Communicate identified control deficiencies to management effectively.
• Maintain effective relationships with the internal and external contacts.
• Work on special projects as assigned.

Information Technology Control Auditing:

• Evaluate the design, operational effectiveness and efficiency of IT control processes and procedures for various operational, financial and compliance processes.
• Provide recommendations to management based on observations and testing.
• Lead, perform and document all phases of IT audits including planning, fieldwork, reporting results and performing subsequent follow-up procedures.
• Coordinate documentation requests for internal and external auditing requests.
• Communicate IT concepts and risks to non-IT auditors and management

Knowledge and Experience

• 3+ years of experience in IT audit function or experienced IT professional.
• Understanding of IT control processes including: information security, access controls, change management and IT operations among others.
• SOX IT Audit experience is a plus.
• CISA or similar certification is a plus.
• Familiarity with regulatory auditing standards such as FFIEC IT examination handbooks is a plus.
• Programming, CAAT and database management skills are a plus.
• Excellent communication and writing skills.
• Ability to perform multiple projects simultaneously.
• Travel 10-15 percent; including international travel.

Responsibilities

• Exceed annual sales quota
• Exceed annual revenue retention
• Manage territory and work closely with other members of the relationship team to identify and close new opportunities along with maintaining current revenue
• Manage and develop strong client relationships
• Work closely with the others outside of sales to provide feedback on any client, prospect or partner requirements
• Daily CRM and pipeline management

Knowledge and Experience

• At least five years sales experience with a focus on financial markets (specifically market data) and ability to consistently exceed individual sales quota
• Knowledge of accounting, trading, compliance, risk and post trade portfolio valuation uses cases
• Strong presentation skills
• Competent CRM-Salesforce skills
• Proficient in pipeline management and forecasting
• Solid negotiation skills
• Solid track record of high close ratio
• Previous experience working within a data/software vendor, exchange or trading firm

Job Purpose

As Product Development Analyst, you will be responsible for managing the reference data for ICE's energy, agriculture and financial derivatives markets and distributing that data across multiple systems to the trading and clearing platforms. You will be responsible for ongoing product maintenance as well as generating and executing deployment plans for new product launches, and you will serve as a subject matter expert and escalation contact for operations incident resolution.

Additionally, the Product Development Analyst will draft functional requirements for software enhancements to improve daily productivity of the team and serve as a stakeholder representing the configuration team on new derivatives market initiatives.

Responsibilities

• Create and execute workflow processes for reference data management
• Work within team to validate change promotion in production environment and configure change sets in non-production environments
• Investigate inbound data inquiries from external and internal stakeholders and escalate as needed
• Extract and analyze product reference data using different tools (SQL, Excel, etc.)
• Construct customized methods to update product reference data according to business needs
• Work with the project team and stakeholders to configure, test and deploy new products
• Assist project management with prioritizing, tracking, and improving the deployment of new product initiatives
• Assist operations with incident resolution
• Develop requirements and analysis artifacts including use-cases, activity diagrams, user-interface schematics, business rules, technical specifications, and process flow for ICE's derivatives reference data systems.

Knowledge and Experience

• Bachelor’s Degree in Finance, Economics, Business Analytics, CS, MIS or related discipline
• Strong written and verbal communication skills
• Must possess excellent communication skills, written and oral
• General interest in markets. 2+ years of experience with banking, trading, clearing, or related industry highly preferred
• Basic PL/SQL knowledge preferred. Moderate or advanced skills a plus
• Microsoft Office (Word, Excel, PowerPoint, and Visio) - Strong Excel skills required, experience with VBA a plus
• Ability to proactively identify, report, and attack risks to project delivery using principles of iterative management
• Demonstrates strong technical aptitude and understanding of how technologies impact delivery
• Must be results-oriented and self-motivated
• Ability to work independently and as a part of a team
• Ability to work effectively in a fast-paced, dynamic environment
• Ability to effectively facilitate requirements gathering sessions, reviews and issue resolution involving multiple stakeholders
• Ability to enforce change control procedures to ensure requirements changes aren't ad hoc and are realized by the release team and stakeholders
• Experience with object-oriented applications and relational databases a plus
• Experience with API development a plus
• Experience working on systems with high transaction volume management a plus

Job Purpose

At Intercontinental Exchange, our exchanges and clearing houses across North America, Europe and Asia, deliver risk solutions across asset classes and time zones. Whether its hedging, investing or capital raising, our markets, clearing houses and data help transform challenges into opportunities.

Responsibilities

• Analyze and translate complex business needs into functional and quantitative requirements with a focus on derivative pricing and settlement workflows.
• Collaborate with stakeholders across product, finance, data science, risk, and engineering teams to implement data-driven solutions.
• Support testing and implementation of settlement technology platform enhancements for production systems.
• Effectively translate complex financial and mathematical concepts into business-friendly language, and vice versa, to ensure alignment between technical and business teams
• Act as a liaison between the business and technology areas to ensure that data-related business requirements are clearly defined, communicated, and well understood and considered as part of operational prioritization and planning.
• Prior experience working with financial derivatives (e.g., futures, options, or other structured products).
• Interface with Clearing/Risk platforms to understand and implement required settlement enhancements.
• Adhere to company software development processes and standards.
• Assist operations with incident resolution.
• Follow changes in market trends as they relate to derivatives pricing.

Knowledge and Experience

• Bachelor’s degree in quantitative fields such as Mathematics, Finance, Economics, Engineering, Computer Science, or related.
• 2+ years of experience in business analysis, data analytics, or a quantitative role in finance, fintech, or consulting.
• Proficiency in SQL and strong Excel skills.
• Experience with Python , R , or other scripting languages used for data analysis or modeling.
• Strong understanding of statistical methods, financial principles, or risk analysis.
• Excellent communication skills; ability to convey complex quantitative findings to non-technical audiences.
• Ability to work in a fast-paced environment and meet daily deadlines
• Must possess excellent written and oral communication skills; technical and functional business writing skills required.
• Ability to effectively facilitate requirements gathering sessions, reviews, and issue resolution involving multiple stakeholders