דרושים Operations Buyer ב-Ibm ב-India, Bengaluru

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

• The ability to be a team player
• The ability and skill to train other people in procedural and technical topics
• Strong communication and collaboration skills

• Provide technical operations support to clients on supported application, DevOps, middleware, security and infrastructure. Following a client standard workflow
• Provide Application ID management support.
• Provide infrastructure elasticity by auto scaling up/down of resources based on the business requirements

• Technical understanding of Client platform (PaaS), HA infrastructure and load balancers.
• Provide DR and manual redundancy fail overs.
• Provide daily, weekly & monthly integrated service management reports across the solution

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

• Senior SOC Analyst works within the 24/7 Cyber Fusion Center (CFC).
• The role is responsible for monitoring, triaging, analyzing and escalating incidents and events in the technology environment.
• This Senior SOC Analyst will evaluate data collected from a variety of cyber operations tools (e.g., SIEM, IDS/IPS, Firewalls, network traffic logs, cloud platforms, and SOAR solutions to analyze events that occur within the environments for the purposes of detecting and mitigating threats in both structured and unstructured situations.
• Individuals in this role are proactive and well-versed in log, identity, cloud, network, and root cause analysis

• Senior SOC Analyst must have skills in email security, system event, network event, log analysis. Knowledge of common IT and security technology concepts with emphasis on TCP/IP network security, operating system security, modern attack and exploitation techniques is important.
• Experience conducting event analysis in AWS and Azure environments. Characterize and analyse alerts to understand potential and active threats.
• Perform event correlation using information gathered from a variety of sources within the enterprise to gain situational awareness and determine the nature and characteristics of events that could be an observed attack

• Document and escalate events/incidents that may cause adverse impact to the environment. Provide daily summary reports of events and activity relevant to cyber operations. Perform Cyber Operations trend analysis and reporting.
• Perform high-quality triage and thorough analysis for all alerts. Demonstrate effective communication skills both written and verbal. Actively engage in team chats, calls, and face to face settings. Constantly contribute to SOC runbooks/playbooks
• Recommend improvements to automations, alert fidelity, and security controls. Preferred Experience: Experience / Knowledge in CyberArk, Azure SSO. Knowledge of enterprise web technologies, security, and cutting-edge infrastructures

You will be expected to:

• Deliver data validation and stewardship for data sets in scope

• Deliver reporting and analytics to Commercial Operations colleagues

• Deliver data extractions from multiples databases

• Deliver calculation, attainment, monthly data upload, validations and reporting of Field Force Incentives

• Manage and administer in scope Field Force & marketing related applications e.g. SFA, promotional materials

• Deliver self-service technical configuration of Field Force related applications

• Propose and deliver solutions and ideas for any problems and issues faced

• Prioritize requests and manage workload according to plan

• Follow SLA & guidelines and timeline established for the team

• Deliver high quality for any activities in scope

• Propose continuous improvement of processes in scope

Preferably 1 year + experience in service delivery or shared service delivery.

• Service oriented/Customer service mindset

• Excellent IT literacy/knowledge required (technology savvy)

• Experience in commercial system administration

• Advanced Excel skills (working with formulas, parameters)

• Experience in data stewardship, reporting and analytics delivery

• High level of independent and service oriented working attitude

• Able to demonstrate strong analytical and quantitative skills

• Able to fact-based challenge and detail oriented

• Understanding of cultural differences and desire to work in a multicultural environment

• Fluency in both written and verbal English is a must.

• Preferable knowledge in CRM & commercial tools such as Salesforce.com, Cegedim-MI, Veeva Vault, etc.

• Background in pharmaceutical market preferable

Job Functions

1. Efficient and accurate data entry and routing of prospective client tasks in Salesforce:

2. Assist with Salesforce data quality reporting and maintenance tasks.

Must be in good compliance/standing with all rules, regulations and policies

Minimum of two (2) years of experience focusing on Marketing, IT or Customer Relationship Management

• Examples of email coding work Knowledge of Marketing Compliance will be a plus point

• Strong communication and interpersonal skills

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

• Senior SOC Analyst works within the 24/7 Cyber Fusion Center (CFC).
• The role is responsible for monitoring, triaging, analyzing and escalating incidents and events in the technology environment.
• This Senior SOC Analyst will evaluate data collected from a variety of cyber operations tools (e.g., SIEM, IDS/IPS, Firewalls, network traffic logs, cloud platforms, and SOAR solutions to analyze events that occur within the environments for the purposes of detecting and mitigating threats in both structured and unstructured situations.
• Individuals in this role are proactive and well-versed in log, identity, cloud, network, and root cause analysis.

• Senior SOC Analyst must have skills in email security, system event, network event, log analysis. Knowledge of common IT and security technology concepts with emphasis on TCP/IP network security, operating system security, modern attack and exploitation techniques is important.
• Experience conducting event analysis in AWS and Azure environments. Characterize and analyse alerts to understand potential and active threats.
• Perform event correlation using information gathered from a variety of sources within the enterprise to gain situational awareness and determine the nature and characteristics of events that could be an observed attack.

• Document and escalate events/incidents that may cause adverse impact to the environment. Provide daily summary reports of events and activity relevant to cyber operations. Perform Cyber Operations trend analysis and reporting.
• Perform high-quality triage and thorough analysis for all alerts. Demonstrate effective communication skills both written and verbal. Actively engage in team chats, calls, and face to face settings. Constantly contribute to SOC runbooks/playbooks
• Recommend improvements to automations, alert fidelity, and security controls. Preferred Experience: Experience / Knowledge in CyberArk, Azure SSO. Knowledge of enterprise web technologies, security, and cutting-edge infrastructures

* Receives PR and Converts to Purchase Orders.

* Indirect Procurement Purchasing activity and support Sourcing team.

* Support queries from Client /stakeholder, internal IBM.

* Transmits POs to suppliers and Expedites delivery when needed/requested.

* Manages goods/services claims and escalation point for customer queries.

* Amends or closes Purchase Orders, Reporting activity.

* Handle queries received from Business Requestors, Suppliers, Procurement Managers and from Accounts payable.

* Create reports on Open PO, Blanket PO expiration report, Contract’s Expiration report and other reports in the required format with good quality.

* Maintain updated records on processed transactions.

* Able to manage priorities, deadlines and tasks in order to meet deadlines and accomplish goals; Ability to handle multiple concurrent tasks.

* Good interpersonal interaction and able to work well with the team and Client stakeholders.

* Positive Attitude, Planning, Curiosity, Self-discipline, Ability to work in Rotational Shift.

* Assumes additional responsibilities as assigned.

• Procurement Operations Experience
• SAP ARIBA - Should have experince in approving PR's, amending PR/PO and reprting within Ariba
• Good Communication (Verbal and Written) skills

Include supporting commercial and marketing back-office activities such as sales and activity reporting, e-permissions, incentives, training data processes, and day-to-day administration of tools and applications.

• 3 years’ experience in service delivery, shared service delivery or sales operations.

• A customer service-oriented mindset.

• Strong IT literacy and technology proficiency

• Experience in data stewardship, reporting and analytics delivery

• Preferable knowledge of commercial processes or business analytics processes (knowledge of data sets such as IQVIA, One-Key, Internal sales, Field Force activity, etc.)

• Advanced Excel skills, including working with formulas and parameters

• Self-motivated

• High level of independent and service oriented working attitude

• Able to propose process improvements & optimizations

• Able to demonstrate strong analytical and quantitative skills

• Able to fact-based challenge and detail oriented

• Good communication and interpersonal skills

• Good team player

• Experience in working in a multicultural environment preferred

• Fluency in both written and verbal English is a must

Provide analytical support and expertise for all data process in scope

• Propose and deliver solutions and ideas for any problems and issues faced

• Prioritize requests and manage workload according to plan

• Follow SLA & guidelines and timeline established for the team and meets KPIs

• Deliver high quality service for any activities in scope

• Propose continuous improvement of processes in scope

• Develop Subject Matter Expertise for one or more data process in scope