דרושים ב-Ibm ב-China, Hong Kong Island

• Develop business case to help clients transform business values and optimize costs
• Facilitate workshops and conduct client interviews for both technical and business teams to identify pain points and requirements
• Document current business processes and use cases, providing recommendation for future operational scenarios
• Capture, analyse and document business requirements from clients
• Facilitate clients and technical teams to identify business problems and develop a solution that best fit the business case
• Evaluate and understand functional impacts from front-to-back to address all impacted application
• Support QA activities including system integration and user acceptance testing

• Minimum 2 years of solid experience in system development projects, ideally from consultancy environment
• Excellent client facing and communication skills
• Strong analytical problem resolution skills
• Inquisitive fast learner for industry trends and new technology capabilities
• Interest to reinvent ideas to make meaningful changes and improvements for our clients
• Flexible and adaptable when dealing with change with a strong awareness and understanding of cultural diversity
• Good command of written and spoken English and Chinese (Cantonese and Putonghua)

You will have below role focus in order to become a successful AI Engineer in Client Engineering team.

• Technical Expertise
  • Creating and managing the AI development.
  • Define strategies and plan for development on production infrastructure.
  • Fine-Tune, Deploy and Operate Foundation Models.
  • Optimizing AI infrastructure to drive measurable business value for customers.
  • Building AI models from scratch& Fine Tuning pre-trained models and assisting different stakeholders with analysis and implementation.
  • Transforming machine learning models into APIs that can be integrated with other applications.
  • Collaborating across teams to help with AI adoption and best practices.
• Engagement
  • Use prior experience in AI project and domain to gain client trust
  • Apply Foundation Models to propose and validate hypotheses for business queries.
  • Collaborate with the client to rapidly develop AI solutions using IBM watsonx Platform via a Proof of Experience (PoX).
  • Employ Agile methodologies for responsive AI solution development based on client feedback.
• Strategic Innovation
  • Utilize the latest IBM AI technical strategies and sales plays to unlock client opportunities, applying skills in AI development, model building, Fine-Tuning and API integration.
  • Suggest improvements for data reliability, efficiency, and quality in future projects, using proficiency in programming, big data technologies, and AI frameworks.
  • Display a growth mindset and genuine curiosity to grasp clients' business processes and challenges, employing statistical analysis skills to identify transformation opportunities.
  • Employ agile methodologies to hasten solution definition and validation, enhancing client outcomes swiftly.

1. Understanding of key concepts in the Foundation Models literature and expertise in building and deploying them for real-world examples.
2. Knowledge of cloud technologies and expertise in leveraging them for large-scale AI or FM workloads.
3. Ability to identify fundamental problems from real-world cloud use-cases and to design, build and validate successful AI solutions.
4. Capability to demonstrate and evaluate AI solutions via experimental methods, particularly through hands-on creation of prototypes.
5. Strong communication skills and the ability to collaborate effectively within a local team.
6. Excellent command of the English, Mandarin and Cantonese language, both verbal and written.

1. Strong contribution record demonstrated through active participation in open source communities, sharing technical resources and educational content, maintaining influential technical blogs or social media presence, and public evangelism of technology through speaking engagements, workshops and community events.
2. Track record in being part of highly collaborative teams to tackle important problems which produce high impact solutions.
3. Expertise in Python programming and statistical analysis including experience with advances statistical methods, data modeling and implementing efficient algorithmic solutions.

• A Customer Success Manager Architect (CSM) career in IBM means a career where you're helping clients fully realize the value of their existing IBM products, whilst growing their adoption of next-generation technologies from across IBM's wider portfolio. It means being a trusted strategic advisor to some of the world's most transformational enterprises and culturally influential brands, as they rely on your expertise and our technology to solve some of their hardest problems. Excellent onboarding and an industry leading learning culture will set you up for positive impact and success, whilst ongoing development will advance your career through an upward trajectory. Our sales environment is collaborative and experiential. Part of a team, you'll be surrounded by bright minds and keen co-creators – always willing to help and be helped – as you apply passion to work that will have a positive impact to the world around us.

• Serve as a trusted advisor for customer’s intelligent modernization and cloud migration journeys, including deployment, and continuous optimization
• Drive business value and technology outcomes throughout customer lifecycle with IBM Hybrid Cloud and AI growth offerings
• Guide customer IT executives through the changes needed to unlock the full value of IBM Hybrid Cloud and AI growth offerings
• Co-define customer roadmap for implementation and value realization alongside customer
• Define and execute customer success plan to demonstrate value of IBM Hybrid Cloud & AI growth offerings, drive adoption post-deployment and identify additional opportunities for expansion
• Lead transformative and technical conversations and persuade extended stakeholders to take action based on requirements and value provided by solutions
• Conduct workshops with customer to align IT architecture , integration & migration requirements
  Build and execute retention and expansion plays
  

• 2-5 years of experience in customer-facing roles such as Customer Success, Technical Sales, Advisory Services, Professional Services or equivalent
• Experience with enterprise software implementations in (a) hybrid and/or multi-cloud environment, and (b) enterprise software implementations/operation/presale at least one of the following: Application Integration & Development middleware, IT Operation Automation, IT Infrastructure Delivery Automation, etc.
• Demonstrate a history of success architecting, implementing and support solutions in a technical consulting, pre-sales, technical account management, technical architect or equivalent role
• Be willing to take initiative and tackle things on your own, with the ability to navigate data and people to find answers
• Excellent communication skills in English and Chinese
• Possess strong interpersonal relationship building and executive communications skills
• Be able to work under pressure and independently with minimal supervision
• Be able to manage multiple customer accounts and projects simultaneously
• Have strong analytical and problem-solving skills, growth mindset, customer intimacy

• Technical understanding and experience with Red Hat Openshift Container Platform
• Experience in managing difficult customers or situations and can demonstrate successful resolution
• Master degree is prefered but optional, and recognized accreditation/certification in related technical domains and disciplines will be a plus

Your Role and Responsibilities

Product support service experience and related certification.

Project service skill on technology lifecycle support services.

• Designing, building, creating, analysing, and maintaining cloud systems
• Responsible for the supervision of project's cloud computing system
• Work on cloud application designs, cloud approval plans, and systems required to manage cloud storage
• Support for application architecture and deployment in cloud environments

• Provide Integration architecture, solution architecture and system design.

• Work closely with Project managers to ensure project delivery as decided at the start of the sprint.

• Ensure cadence to the technical governance provided by Lead Architect group.

• At least 8 - 10 years Cloud application experience

• Solid experience in cloud native solution / microservices architecture design & development is a must
• Hands on cloud application experience in GCP/ AWS/ Azure/ PCF
• Familiar with DevOps tooling, such as Ansible and Jenkins
• Experience in Tencent, Ali and Huawei Cloud would be a plus
• Has strong knowledge and hands on experience on platform (Docker, Kubernetes, Linux) and basic database (both SQL / NoSQL) technologies
• Has good understanding in Agile software development framework e.g. Scrum
• Good Problem Solving skill and commercial/engagement support sense

• Able to perform required tasks with minimal supervision
• Good command of written and spoke English & Cantonese, with strong communication skills to work with partners globally