דרושים Sr Cust Exp Specialist ב-Honeywell ב-United States, Los Angeles

Review and validate JIRA requests submitted by C2C meet application requirements and post according.

Day two cash – Run and review prior days cash UAC applications for remittances

Review and research HRC exceptions to apply out of balance remittances
daily balancing of cash receipts against bank statement

Internal external Auditing Requests
correcting rejected payments

Pro-actively liaise with the Credit Analysts to ensure remittances are received

Apply JIRA service requests

1+ yearexperience in Accounting within AP / AR experience

Word & Excel intermediate

Advanced English Level

SAP and Oracle experience

WE VALUE

Six Sigma Trained – Green Belt Certified / experience

High Radius experience

Proactive and results orientated.

Strong communication skills

Initiative, follow up and tenacity

High level of Accuracy

• JOB ID: HRD263303
• Category: Customer Experience
• Location: Circuito Aerospacial No. 2,Mexicali,BAJA CALIFORNIA,21395,Mexico
• Exempt

You will be working on a 40-hour work week schedule, with overtime as needed to meet business demands. In this role, you will impact the efficiency, productivity, and safety of our customers' operations by providing exceptional technical support and service.
• Troubleshoot and resolve complex technical issues for our customers
• Provide advanced technical support and expertise for our Automation and Controls solutions
• Collaborate with cross-functional teams to ensure successful implementation of our solutions
• Conduct training sessions for customers and field service technicians
• Stay updated with industry trends and advancements, and provide recommendations for improvement

• High School Diploma or equivalent
• 5+ years’ experience with building automation systems, specifically security systems, cameras, card access, or badge readers.
• Strong technical knowledge and expertise in Automation and Controls technologies
• Excellent problem-solving, analytical and troubleshooting skills
• Ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders
• Experience in project management and execution
• Strong customer focus and ability to build and maintain relationships

WE VALUE

• Experience with Honeywell building management systems products such as ComfortPoint, EBI, Niagara, ProWatch
• Continuous learning mindset and willingness to stay updated with industry advancements
• Results-oriented approach and ability to drive projects to successful completion
• Bachelor’s degree or technical/professional certificate

• JOB ID: HRD265106
• Category: Customer Experience
• Location: 855 S Mint St,Charlotte,North Carolina,28202,United States
• Nonexempt

The future is what you make it.

Key Responsibilities

• Prepare responses to customer requests for proposals, estimates, and supporting documents while ensuring alignment with sales and operations teams.
• Deliver high-quality proposals, continually seeking ways to improve processes and customer service.
• Lead cross-functional teams to deliver proposals and estimates, coordinating with internal Honeywell organizations and third-party vendors.
• Utilize systems and tools to maintain accurate documentation of estimates, proposals, and supporting information.
• Propose technical and commercial alternatives to enable the lowest compliant bid and highest value to the customer.
• Study RFQ and other technical documents to propose suitable solutions that meet customer technical and commercial requirements.
• Estimate LSS and PAS projects and services using relevant tools and methodologies.
• Coordinate with Procurement and other supporting areas to obtain technical and commercial offers from sub-vendors and third-party vendors.
• Complete full proposals with the required scope of supply/documents, working with relevant functions within the organization or subcontractors (Complete response to Bid Package).
• Respond to post-proposal technical clarifications and update proposals accordingly.
• Create and submit e-GAP documents as part of the proposal process.
• Continuously develop knowledge of Honeywell products and competitor solutions, and lead standardization of best practices across teams.
• Prepare a comprehensive Proposal Plan, ensuring proper resource allocation, deliverables, responsibilities, and dates for all team members.
• Lead proposal teams in delivering large proposals for multiple clients, including international project

YOU MUST HAVE

• Strong leadership, communication, and collaboration skills, with the ability to work effectively in a team environment.
• Strong technical and integrative thinking skills to propose alternative solutions within and outside of Honeywell’s scope of supply.
• Ability to understand and relate to customer requirements.
• Leadership or project management experience is preferred.
• Proven experience delivering complete proposals for large projects, preferably with international exposure.
• Engineering Bachelor's degree
• 5-10 years of experience in process automation and/or solutions.
• 3-5 years of field equipment experience

WE VALUE

• Excellent t eam and communication skills
• Technical mindset and integrative thinking
• Experience in delivering estimates and proposals
• Knowledge of Honeywell portfolio and competitor solutions and their offers
• An ability to take initiative and work with limited direction
• Strong numerical aptitude
• Demonstrated proficiency with Excel
• Ability to meet and improve delivered financial results from implemented estimates
• Six Sigma experience, Green Belt certification a strong plus
• Other languages are beneficial (Spanish, Russian, Chinese, Portuguese, French)
• Planning, organizing, delegating, decision making
• Ability to work with others in a team environment. A true team player

• JOB ID: HRD253477
• Category: Sales Excellence and Support
• Location: Av. Santa Fe No 94,Torre "A" piso 1,Mexico City,CIUDAD DE MEXICO,01210,Mexico
• Exempt

As a

You will report directly to our Directorand you will work out of ourlocation.In this role,

KEY RESPONSIBILITIES

• Lead the monthly Production Planning process cycle for your network of sites
• Ensure finished goods production plans align with the site and network Supply Plans
• Optimize labor and machine resources to achieve maximum customer satisfaction and working capital goals

YOU MUST HAVE

• 6+ years of experience in Supply Chain within a manufacturing environment
• Strong project management experience

WE VALUE

• Bachelor's Degree in Materials Management, Operations, SIOP, Inventory Management, MRP MPS, Procurement Logistics, or Manufacturing
• Expertise in material control systems such as MRP/SAP systems
• APICS or CPIM Certification
• Strong project management and problem-solving skills
• Ability to influence and collaborate with all levels of the organization

• JOB ID: HRD264299
• Category: Integrated Supply Chain
• Location: 1300 W Warner Rd.,Tempe,Arizona,85284,United States
• Exempt
• Due to US export control laws, must be a US citizen, permanent resident or have protected status.

• JOB ID: 2634
• Remote Eligibility: Hybrid
• Travel Required: 10-25%
• Hourly/Salary: Salary
• Relocation Available: Yes

Serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met. You will respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's. You will assist other customer service associates with administrative duties. You will communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues. You will support ordering processing including order entry, expediting orders, change orders, returns, monitoring order status and resolving discrepancies.

Key Responsibilities

• Processing Returns
• Customer Invoicing
• Prepare Forecast Reports
• Administrative Support
• Order Processing

YOU MUST HAVE

• Recent college graduate
• English Proficient

WE VALUE

• An attention to detail
• A bias for action
• An ability to work in a team
• A commitment to discovering ways to improve service
• An ability to work with limited direction

• JOB ID: HRD260675
• Category: Customer Experience
• Location: Av. Santa Fe No 94,Torre "A" piso 1,Mexico City,CIUDAD DE MEXICO,01210,Mexico
• Nonexempt

The main objectives are:

• Create pricing and documentation for assigned contract base, accurately and on time, to ensure proposals are sent to business stakeholders on time, following GSM Processes.
• Drive contract renewals correctly in CRM with SOLs, with all data and required documentation, to ensure no delays/errors are incurred during booking
• Ownership for any changes occurring within the contract lifecycle, parts updates, change orders, cancellations, monitoring data quality. This will include the first year of newly booked contracts, which have been handed over from Contract Proposal Team.

Key responsibilities:

• Develop a clear understanding of assigned contract base
• Develop and maintain good working relationships with key personnel within relevant Honeywell teams, including Service Operation Leaders, Field Service Managers and any other supporting functions (GCC, ISLC, CPT)
• Proactively drive assigned renewals with self and other stakeholders, to adhere to renewal tasks due dates and RNOC given to SOL SLA’s
• Maintain accurate and timely information in CRM for renewals, including attaching documentation for all stages of the renewal process
• Update opportunity Next Step comments weekly for all renewals in progress and against a CSS renewal milestone
• Provides accurate updates of each contract renewal and any issues, during weekly MOS call with Service Contract Support Pole Lead

MUST HAVE:

• Bachelors Degree or Equivalent - Administrative or technical
• Fluent in English
• 5 years of experience with process controls/pricing-proposal environment
• Excellent working knowledge of Word and Excel
• SalesForce experience is preferred.
• Strong Math skills, including basic commercial awareness (booking margins, cash flow)

WE VALUE:

• Basic knowledge of pricing of a service agreements.
• Able to forge strong internal business relationships and deliver on commitments.
• Demonstrates a strong commercial awareness.
• Excellent interpersonal skills as well as good verbal, written and presentation skills.
• Ability to multi-task and prioritise work.
• Self-motivated and able to work with minimum supervision.

• JOB ID: HRD261114
• Category: Customer Experience
• Location: Av. Santa Fe No 94,Torre "A" piso 1,Mexico City,CIUDAD DE MEXICO,01210,Mexico
• Nonexempt