דרושים Field Service Leader ב-Honeywell ב-United Kingdom, Leicester

For this role, you will be able to work confidently using your own initiative as well as a part of a team, as well as able to work under pressure. You will be prepared to travel and stay away from home quite regularly (for periods of 4 nights or less), and happy with working at heights / in confined spaces.

Key Responsibilities:

Assisting senior engineers to achieve on-site installation, commissioning, servicing and repair processes of complex equipment and systems, working objectively at times.

Prepare pre-visit documentation and prepare site visit reports for submission to clients.

You will drive continuous improvement initiatives in the processes related to field services and product development.

You will assist cross-functional groups to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will act as an escalation point for Field Service Specialists, Service Engineers, and other stakeholders.

Key Skills & Qualifications:

Basic knowledge of mechanical systems including industrial process experience

Advantage in experience with plumbing, pipework or pneumatics

Previous combustion experience working with process gas and oil burners is desirable

Understanding of P&IDs and electrical schematics

Gas Safe certification is desirable but not essential

Our Offer:

A culture that fosters inclusion, diversity and innovation

Commercial/industrial gas safe certification training and development

• JOB ID: HRD260316
• Category: Customer Experience
• Location: Building 5 Carlton Park King Edward Avenue Narborough,Leicester,LEICESTERSHIRE,LE19 0AL,United Kingdom
• Nonexempt

Key responsibilities

• Drive success by enabling and guiding a highly-effective team and apply leadership skills to improve team performance
• Liaise with multiple factions to help prevent and resolve customer problems and explore additional revenue-generating opportunities
• Act as mentor to train and develop engineers with personal development plans aligned with business requirements
• Help Honeywell be the customer's top choice by improving upon the Customer & Product Support function
• Utilize your knowledge of Honeywell products to build a team focused on innovation and customer satisfaction

Key skills and qualifications

• Previous experience in a similar customer facing role, leading/managing a service business successfully ideally within Building Automation
• Good knowledge of service business requirements such as Health & Safety standards, PPM completion, extra works, contract types, customer satisfaction, framework agreements, etc.
• Ability to identify improvements and additional service/business opportunities
• Excellent communication skills both written and verbal with the ability to motivate people to achieve their potential
• Experience of accurate forecasting, controlling a P&L and working with other department managers such as Sales, Projects and Finance

Our offer

• A culture that fosters inclusion, diversity and innovation
• Market specific training and on-going personal development
• Competitive Salary and benefits
• Opportunity to join a fast growing ever changing Global organization providing world class products and services to our customers

• JOB ID: HRD248981
• Category: Customer Experience
• Location: Building 5 Carlton Park King Edward Avenue Narborough,Leicester,LEICESTERSHIRE,LE19 0AL,United Kingdom
• Exempt

Key requirements

• Manage the annual servicing of the facility including condition-based servicing & Planned Preventative Maintenance and submit full reports of the job
• Testing the Grid Entry Unit, ensuring they are safe and working well before signing off, provide hands-on training and knowledge to new users/operators
• Investigate issues to find any faults and system analysis – carry out any replacements as needed
• Engage with clients to understand issues make observations and suggest possible improvements and make recommendations
• Meet customers’ needs via remote support as part of an on-call rota

Key skills and qualifications

• Previous experience within industrial servicing or controls systems
• Solid analytical/problem solving skills and technical skills with a high level of attention to detail
• Strong communication and interpersonal skills both verbally and written
• Gas industry experience or HND/HNC level qualifications, experience in the Biogas/Biomethane industries would be advantageous
• Good team player with a willingness to learn

Our offer

• A culture that fosters inclusion, diversity and innovation
• Market specific training and on-going personal development
• Competitive salary and generous benefits including incentive reward scheme

• JOB ID: HRD259723
• Category: Customer Experience
• Location: Building 5 Carlton Park King Edward Avenue Narborough,Leicester,LEICESTERSHIRE,LE19 0AL,United Kingdom
• Nonexempt