דרושים Customer Experience Specialist Internship Months ב-Honeywell ב-Romania, Bucharest

Objectives of this role

• Understanding of business topics and ability to make complex business topics easy to understand
• Follow Honeywell Voice and Tone Guidelines and tune the content to match the business, campaign or other marketing communication deliverables; be a brand ambassador and custodian
• Work on a wide range of marketing collateral and media including video scripts, event signage and campaigns
• Translate input from business owners and managers to ensure that content meets organizational standards and brand expectations, express ideas accurately, and represent the company appropriately
• Work independently as well as cooperatively with marketing team to meet deadlines; while simultaneously working on multiple projects
• Interpreting creative direction and technical information and turning them into persuasive concepts

Responsibilities

• Collaborate, brainstorm, and strategize with multiple teams or clients on a wide range of collateral that may include presentations, collateral, signage, internal communications, newsletters, and marketing materials
• Translate strategic direction into high-quality content within an established brand
• Get an understanding of Honeywell products and be able to translate concepts into marketing collatera

Skills and Qualifications

• 12+ years of experience in the content and writing space
• Proficiency in communication and organization skills
• Strong writing and grammar skills with effective research skills and attention to detail
• Firm grasp of content over various marketing platforms and channels, including social, digital, and email marketing.
• Strong sense of ownership, organizational skills, and detail focused.
• Collaborative team player with a TON of Energy!
• Exhibit confidence and flexibility in an extreme fast-paced and ever-changing environment.

Our offer:

• A culture that fosters inclusion, diversity, and innovation in an international work environment
• Market specific training and ongoing personal development.
• Medical plan provided by Signal Iduna.
• Budget for flexible benefit scheme which can be used for travel, sports, dental scheme, transportation budget and fuel cards, etc.
• Hybrid Work Policy (3 days in the office, 2 days’ work from home);
• Business Travel Accident Insurance.
• Voluntary defined contributory pension plan.
• Meal allowance.
• Experienced leaders to support your professional development.

• JOB ID: HRD262013
• Category: Marketing
• Location: 3 George Constantinescu,,Upground building, 5th floor (entrance A) District 2,Bucharest,BUCURESTI,020339,Romania
• Nonexempt

Key Responsibilities:

• Call taking (external & internal customers)
• Email handling (external &internal customer)
• Case – Work Order – Service Appointment creation in Salesforce, depending on the issues specificity, after checking contract details and entitlements
• Service Appointment dispatch & re-scheduling for Field Service Professionals
• Field Service Professionals schedule monitoring (acceptance expiration, overlaps, rejected Service Appointments)
• Standard Operating Procedure creation & update
• Customer Portal cases monitoring
• Monitoring of Field Service Professionals generated cases
• Work Order management
• Supports all local or global initiatives, making sure proper actions are taken as instructed
• Runs reports for customers and local administrative teams and takes needed actions

Key Experience & Capabilities:

• Minimum college graduate. Bachelor’s degree preferred
• Minimum 1-year experience in Customer Support
• English – advanced level

Must be able to work in shifts:

7:00 - 16:00, 13:00 - 22:00, 15:00 - 00:00, 22:00 - 07:00,

: 13:00 - 22:00, 15:00 - 00:00, 22:00 - 07:00
Preferred:

• Salesforce knowledge is nice to have but not mandatory
• Detailed oriented, very good communication skills, good organizer, teamwork, multitasking, good reporting skills, customer oriented

Our offer:

Competitive Salary regularly increased based on your performance;

Market-leading Sales performance incentive rewarding your individual achievements;

Enjoy 25 vacation days per year, plus extra days off for life's special events

We provide meal vouchers;

Flexible benefits basket with monthly budget allocated (top up medical insurance, life insurance, pension, vacation/ cultural/ fuel vouchers);

Medical Insurance Plan paid by the company;

Christmas and Easter bonuses;

Recognition & referral bonus programs;

Comprehensive induction, ongoing training and development to set you up for success;

In-house and external learning platforms (Udemy) to continue to expand your skills;

Work experience opportunities to help you grow your career with us;

Global employee networks to help you connect and grow;

Employee Assistance Program - Free and confidential service to help with any difficulties regarding work, life and personal or family matters;

In case of unfortunate events, we support you by offering you free days and financial support (handled on a case by case basis) or Family financial aids;

Access Integrity line - Any workplace issues or violations that need to be raised in good faith, can be communicated in a safe, private and confidential environment;

Frequent Employee Engagement activities fostering an inclusive and diverse work environment;

3 + 2 hybrid work arrangement to support your work-life balance;

Flexible working hours;

Fresh fruit days in the office.

• JOB ID: HRD257978
• Category: Customer Experience
• Location: 3 George Constantinescu,,Upground building, 5th floor (entrance A) District 2,Bucharest,BUCURESTI,020339,Romania
• Nonexempt

Key responsibilities:

• Answer to customer inquiries and provide assistance via phone, email, and chat
• Resolve customer issues and complaints in a timely and satisfactory manner
• Provide product recommendations and information to customers
• Collaborate with internal teams to address customer concerns and improve processes
• Maintain accurate records of customer interactions and transactions
  

You Must Have:

• Strong communication and interpersonal skills
• Excellent problem-solving abilities
• Ability to work in a fast-paced and dynamic environment
• Customer-centric mindset
• Student in final year

We Offer:

• Market-specific training and ongoing personal and professional development with support of experienced leaders
• Access to modern tools, technologies, and innovative work environments.
• Extra-week of holiday, semi-flexible working hours
• Benefit portfolio including meal allowance, pension insurance, Benefit Plus Cafeteria program, discounted phone tariff, Multisport card for free or discounted access to sports and leisure facilities, global partnership and discounts and more

• JOB ID: req465548
• Category: Customer Experience
• Location: 3 George Constantinescu,,Upground building, 5th floor (entrance A) District 2,Bucharest,BUCURESTI,020339,Romania
• Nonexempt

As a Procurement Buyer here at Honeywell, you will play a key role in driving our organization's procurement and purchasing activities. This position plays a critical part in ensuring the efficiency, cost-effectiveness, and strategic alignment within the procurement function. You will oversee purchasing processes and collaborate with various stakeholders to achieve procurement objectives.

You will be working in a team of 20 people, located in our Bucharest office, on a 3+2 hybrid schedule (3 days from the office + 2 days from home)

Key requirements

Drive the purchasing process, from identifying procurement needs to supplier selection, negotiations, and contract management, ensuring that purchases are made efficiently and in accordance with organizational guidelines.

Participate in identifying and evaluating potential suppliers, conducting due diligence, and negotiating terms to secure cost-effective and high-quality purchases.

Ensure that all purchasing activities adhere to relevant regulations, compliance standards, and internal policies, maintaining accurate and organized records.

Participate in implementing sourcing strategies, identifying opportunities for supplier diversity, sustainability, and innovation.

Leverage technology solutions, such as procurement software and analytics, to enhance purchasing processes, monitoring, and reporting.

Key skills and qualifications

Final year of University or in Master’s degree

Communication, problem-solving, and organizational abilities.

Proficient in French language both writing and speaking (b2 minimum).

WE VALUE

Strong management skills

Ability to work in a fast-paced and dynamic environment

Analytical and problem-solving mindset

Attention to detail and strong organizational skills

Continuous learning and self-development

Makes recommendations and acts based on the data gathered.

Creative mind with the ability to think outside-of-the-box.

• JOB ID: req465696
• Category: Procurement
• Location: 3 George Constantinescu,,Upground building, 5th floor (entrance A) District 2,Bucharest,BUCURESTI,020339,Romania
• Nonexempt

Key Responsibilities:

• Processes a wide variety of maintenance related activities between Honeywell and customers: records, changes in the list of equipment or obligations covered by the contract (escalations), cancellations, re-registrations;
• RQB - reactive quoted: creation, re-creation, additions and deductions;
• Operates changes according to process requirements in various existing records
• Creates project structures, always taking into account the need for different cost allocations (including changes, creation of new activities, and the "finalized" technical setting), according with the documented customer requirements
• Initiates, get approvals (if necessary) and complete billing related to contracts, reactive quoted, projects (full or partial billing);
• Analyzes and takes the necessary steps to resolve disputes (credit issuance and reflow);

Key requirements:

• Minimum college graduate; bachelor degree preferred
• Minimum 1 year experience on Sr Customer Experience Specialist role
• Fluent English (mandatory), Arabic (nice to have)
• ERP knowledge and Microsoft Office Suite knowledge

Our offer:

• Competitive Salary regularly increased based on your performance;
• Market-leading Sales performance incentive rewarding your individual achievements;
• Enjoy 25 vacation days per year, plus extra days off for life's special events
• We provide meal vouchers;
• Flexible benefits basket with monthly budget allocated (top up medical insurance, life insurance, pension, vacation/ cultural/ fuel vouchers);
• Medical Insurance Plan paid by the company;
• Christmas and Easter bonuses;
• Recognition & referral bonus programs;
• Comprehensive induction, ongoing training and development to set you up for success;
• In-house and external learning platforms (Udemy) to continue to expand your skills;
• Work experience opportunities to help you grow your career with us;
• Global employee networks to help you connect and grow;
• Employee Assistance Program - Free and confidential service to help with any difficulties regarding work, life and personal or family matters;
• In case of unfortunate events, we support you by offering you free days and financial support (handled on a case by case basis) or Family financial aids;
• Access Integrity line - Any workplace issues or violations that need to be raised in good faith, can be communicated in a safe, private and confidential environment;
• Your family is growing while working at Honeywell? We congratulate you by offering special bonuses;
• Frequent Employee Engagement activities fostering an inclusive and diverse work environment;
• 3 + 2 hybrid work arrangement to support your work-life balance;
• Flexible working hours;
• Fresh fruit days in the office.

• JOB ID: HRD251514
• Category: Customer Experience
• Location: 3 George Constantinescu,,Upground building, 5th floor (entrance A) District 2,Bucharest,BUCURESTI,020339,Romania
• Nonexempt

As aat Honeywell, in, you will be responsible to ensure the successful fulfilment of all requests regarding the order processing and purchasing activities within the GCC department and adherence to standard procedures and checks in daily activity to provide excellent customer experience.

Key responsibilities:

• Proactive engagement in projects and process transitions within the department.
• Successful, timely accounting and lifecycle maintenance of all orders / contracts / projects in the Honeywell systems.
• Responsible for updating customer accounts: submitting requests in SAP for customer creation/extension/ amendment.
• Responsible for creating / extending materials in SAP operating system.
• Follow-up on approvals for customer creation/extension/ amendment.

Key skills and qualifications:

• Fluent German and English - is a must
• Previous experience is not mandatory - we are open for fresh graduated also :)
• Experience working in a multidisciplinary team.
• Customer-oriented and action-oriented, proactive approach.

We offer:

• Competitive Salary regularly increased based on your performance.
• Enjoy 25 vacation days per year, plus extra days off for life's special events.
• Meal vouchers.
• Flexible benefits basket with monthly budget allocated (top up medical insurance, life insurance, pension, vacation/ cultural/ fuel vouchers).
• Medical Insurance Plan paid by the company.

• JOB ID: HRD258010
• Category: Customer Experience
• Location: 3 George Constantinescu,,Upground building, 5th floor (entrance A) District 2,Bucharest,BUCURESTI,020339,Romania
• Nonexempt

Work Schedule: 3 days onsite at office /2 days’ work fromhome - (Must be able to work in the office 3 days a week, full remote is not anoption)
Internal Control Specialist responsibilities:

• Controls design and management across the region/SOX compliance
• US GAAP accounting compliance knowledge
• Compliance over HON Enterprise Controllership policies and procedures – NSE’s, Account Recs, design/coordination and completion of Balance Sheet Reviews
• Help coordinate and complete internal/external audit procedures
• Oversee remediation of audit/CAP (Corrective Action Plans) observations & ensure strong internal controls environment
• Support Mergers & Acquisitions due diligence, purchase accounting and integration planning
• Collaboration with tax and treasury on key priorities
• Help ensure deployment of the contemporary finance operating model across entities in the region
• Special projects as determined by the Regional Finance Leader

Qualifications:

• Experience within a similar role within accounting and or audit
• Degree in finance or economics
• Good communication skills both written and verbal
• Fluency (both oral and written) in English
• US-GAAP or IFRS Accounting knowledge required
• Excellent proficiency in Standard Office Software, experience with standard ERP’s is a plus
• Strong analytical and problem-solving skills
• Excellent time management, organization and prioritization skills
• Initiative, positive attitude, self-starter, “getting-things-done” and “hands-on” attitude.
• Critical thinking skills with good attention to detail
• Project management skills would be an advantage
• Ongoing or completed ACCA is a plus

We offer:

• Competitive Salary regularly increased based on your performance
• Enjoy 25 vacation days per year, plus extra days off for life's special events
• We provide meal vouchers
• Flexible benefits basket with monthly budget allocated (top up medical insurance, life insurance, pension, vacation/ cultural/ fuel vouchers)
• Medical Insurance Plan paid by the company
• Christmas and Easter bonuses
• Recognition & referral bonus programs
• Comprehensive induction, ongoing training and development to set you up for success
• In-house and external learning platforms (Udemy) to continue to expand your skills
• Work experience opportunities to help you grow your career with us
• Global employee networks to help you connect and grow
• Employee Assistance Program - Free and confidential service to help with any difficulties regarding work, life and personal or family matters
• In case of unfortunate events, we support you by offering you free days and financial support (handled on a case by case basis) or Family financial aids
• Access Integrity line - Any workplace issues or violations that need to be raised in good faith, can be communicated in a safe, private and confidential environment
• Your family is growing while working at Honeywell? We congratulate you by offering special bonuses
• Frequent Employee Engagement activities fostering an inclusive and diverse work environment
• 3 + 2 hybrid work arrangement to support your work-life balance
• Flexible working hours
• Fresh fruit days in the office

If this is your dream role, then we'dlove to hear from you.

• JOB ID: HRD262273
• Category: Finance
• Location: 3 George Constantinescu,,Upground building, 5th floor (entrance A) District 2,Bucharest,BUCURESTI,020339,Romania
• Exempt