דרושים Lead Cust Exp Specialist German ב-Honeywell ב-פולין

RESPONSIBILITIES

• Supervision of a team of engineers in the development of applications for BMS / HVAC controllers, for building automation systems, including control over the overall process of technological commissioning
• Ensuring a smooth process of integration of devices and systems within a single BMS platform, managing the technical infrastructure of the building.
• Coordinate over the comprehensive preparation of visualization of systems integrated into the BMS.
• Collaborate with the Project Management team to ensure effective project implementation in the commissioning of the building automation system
• Analysis and verification of project documentation and bids in terms of technical and budgetary constraints, ability to identify optimal technical solutions including financial aspects.
• Co-creation of work schedules and ongoing control of their compliance with the project assumptions
• Coordination of the work of the design office, subcontractor companies and close cooperation with the final client
• Representing the company in coordination meetings on technical solutions and progress of engineering works
• Value Engineering at the stage of development of project documentation
• Close supervision at the stage of commissioning and acceptance of installations.
• Support in Development of as-built documentation.
• Resolve ongoing technical issues and project correspondence on ongoing activities (including in English) with the PM team, the customer and the Honeywell support center.

REQUIREMENTS

• Excellent skill in automation controller programming techniques, supported by at least three years of experience in the building automation or BMS industry, including coordination of a team of engineers and commissioners on site
• Excellent organizational skills, with the ability to effectively supervise and direct in-house and subcontractor resources
• Ability to coordinate project activities and effectively manage collaboration between the project office and client arrangements
• Established knowledge of ventilation systems, heating and cooling systems as well as automation and control systems.
• Practical knowledge of instrumentation and control equipment (control and measurement equipment and automation) - knowledge of Honeywell technology will be an asset.
• Knowledge of communication protocols (BACnet, Modbus, Mbus), including installation wiring rules, technical limitations and third-party integrated products.
• B category driving license.
• Knowledge of English at least B2 level (daily communication in English).

NICE TO HAVE

• Knowledge of low current installations (Fire, Security) will be an added advantage
• Knowledge of project management methodologies, resource management training
• Knowledge of Niagara framework.
• Knowledge of SIMATIC, S7 - 1500 controllers programming.
• Good knowledge of AutoCAD, MS Office package (Including Ms Project) and interest in IT.
• SEP license up to 1 kV cat. E. and/or construction license.

Our offer

• Competitive Salary regularly increased based on your performance
• Flexible benefits basket with monthly budget allocated (medical insurance, life insurance, Multisport Card)
• Generali Insurance (Accident Insurance)
• Referrals bonuses for all open jobs and recognition programs
• Comprehensive induction, ongoing training and development to set you up for success
• Work experience opportunities to help you grow your career with us

• JOB ID: HRD259328
• Category: Engineering
• Location: Domaniewska 39,Warsaw,MAZOWIECKIE,02-672,Poland
• Exempt

Your fluency in Italian will be essential in effectively communicating with our English-speaking customers and providing them with a seamless experience. You will report directly to our Customer Experience Supervisor and you'll work out of ourlocation on a

Key Responsibilities:

• Provide exceptional customer support and resolve customer inquiries and issues in a timely manner
• Communicate effectively with English-speaking customers, ensuring clear and accurate information is provided
• Collaborate with cross-functional teams to address customer needs and ensure a seamless customer experience
• Identify opportunities for process improvements and contribute to the development of best practices
• Maintain accurate records of customer interactions and update customer profiles as needed

Key Requirements:

• Fluency in English (min. C1)
• Previous experience in a customer service or customer support role
• Strong communication and interpersonal skills
• Excellent problem-solving abilities
• Ability to work effectively in a fast-paced and dynamic environment
• Knowledge of CRM systems and customer support tools (nice to have)

Our offer:

• Comprehensive induction, ongoing training and development to set you up for success
• Company subsidized medical care, life insurance, multi-sports card, bravo recognition program
• In-house and external learning platforms (Udemy) with unlimited access to give you opportunities to develop
• Cross-functional exposure & opportunity to become a Subject Matter Expert (SME) to ensure you gain multilevel competences
• Company paid pension contribution (PPK) to help you plan for the future

• JOB ID: HRD262601
• Category: Customer Experience
• Location: Zelazna 4,Katowice,SLASKIE,40-085,Poland
• Nonexempt

AsaYou'llwork out of ourlocation on a
Keyresponsibilities:

• Preparation and implementation of national training for Partners located in Poland, Baltic Countries and Ukraine
• Preparation and implementation of online training, also internationally
• Creation of training material for presentations and training, training programs and schedules
• Creation of e-learning content, e.g. with Articulate
• Working with subject matter experts, or third parties, develop training curricula and content based upon input from and, the needs of the business
• Assess the current training curriculum and update as required, special training at the customer's request, technical sales support

Keyrequirements:

• +5 years of experience as Product Trainer or on similar position
• Technical knowledge of Honeywell fire alarm technology (ESSER, NOTIFIER others) would be an advantage
• Normative expertise infire alarm systems – very welcome,(e.g. EN 54, polish legislative, knowledge in the field of voice alarms – nice to have)
• Excellent communication and presentation skills and very good MS Office knowledge
• Languages: good knowledge of English and Polish, Ukrainian language would be an advantage
• Experience in national and international business environment, Willingness to travel nationally and, if necessary, internationally in Europe
  

Interfaces:

• Product Management
• Technical Support
• R&D
• Sales

Our offer:

• Comprehensive induction, ongoing training and development to set you up for success
• Company subsidized medical care, life insurance, multi-sports card, bravo recognition program
• In-house and external learning platforms (Udemy) with unlimited access to give you opportunities to develop
• Cross-functional exposure & opportunity to become a Subject Matter Expert (SME) to ensure you gain multilevel competences
• Company paid pension contribution (PPK) to help you plan for the future

• JOB ID: req486496
• Category: Customer Experience
• Location: Domaniewska 39,Warsaw,MAZOWIECKIE,02-672,Poland
• Nonexempt

RESPONSIBILITIES

• Supervision of a team of engineers in the development of applications for BMS / HVAC controllers, for building automation systems, including control over the overall process of technological commissioning
• Ensuring a smooth process of integration of devices and systems within a single BMS platform, managing the technical infrastructure of the building.
• Coordinate over the comprehensive preparation of visualization of systems integrated into the BMS.
• Collaborate with the Project Management team to ensure effective project implementation in the commissioning of the building automation system
• Analysis and verification of project documentation and bids in terms of technical and budgetary constraints, ability to identify optimal technical solutions including financial aspects.
• Co-creation of work schedules and ongoing control of their compliance with the project assumptions
• Coordination of the work of the design office, subcontractor companies and close cooperation with the final client
• Representing the company in coordination meetings on technical solutions and progress of engineering works
• Value Engineering at the stage of development of project documentation
• Close supervision at the stage of commissioning and acceptance of installations.
• Support in Development of as-built documentation.
• Resolve ongoing technical issues and project correspondence on ongoing activities (including in English) with the PM team, the customer and the Honeywell support center.

REQUIREMENTS

• Excellent skill in automation controller programming techniques, supported by at least three years of experience in the building automation or BMS industry, including coordination of a team of engineers and commissioners on site
• Excellent organizational skills, with the ability to effectively supervise and direct in-house and subcontractor resources
• Ability to coordinate project activities and effectively manage collaboration between the project office and client arrangements
• Established knowledge of ventilation systems, heating and cooling systems as well as automation and control systems.
• Practical knowledge of instrumentation and control equipment (control and measurement equipment and automation) - knowledge of Honeywell technology will be an asset.
• Knowledge of communication protocols (BACnet, Modbus, Mbus), including installation wiring rules, technical limitations and third-party integrated products.
• B category driving license.
• Knowledge of English at least B2 level (daily communication in English).

NICE TO HAVE

• Knowledge of low current installations (Fire, Security) will be an added advantage
• Knowledge of project management methodologies, resource management training
• Knowledge of Niagara framework.
• Knowledge of SIMATIC, S7 - 1500 controllers programming.
• Good knowledge of AutoCAD, MS Office package (Including Ms Project) and interest in IT.
• SEP license up to 1 kV cat. E. and/or construction license.

Our offer

• Competitive Salary regularly increased based on your performance
• Flexible benefits basket with monthly budget allocated (medical insurance, life insurance, Multisport Card)
• Generali Insurance (Accident Insurance)
• Referrals bonuses for all open jobs and recognition programs
• Comprehensive induction, ongoing training and development to set you up for success
• Work experience opportunities to help you grow your career with us

• JOB ID: HRD259328
• Category: Engineering
• Location: Domaniewska 39,Warsaw,MAZOWIECKIE,02-672,Poland
• Exempt

Key Responsibilities:

• Lead a team of customer experience specialists and provide guidance and support
• Ensure the highest level of customer satisfaction by delivering exceptional customer service
• Collaborate with cross-functional teams to identify areas for improvement in the customer experience
• Develop and implement strategies to enhance the customer experience
• Communicate effectively with German-speaking customers and provide them with outstanding support

Key Requirements:

• Fluency in German and English (min. C1)
• Previous experience in a customer service or customer support role
• Strong communication and interpersonal skills
• Excellent problem-solving abilities
• Ability to work effectively in a fast-paced and dynamic environment
• Knowledge of SAP and customer support tools (nice to have)

Our offer:

• Comprehensive induction, ongoing training and development to set you up for success
• Company subsidized medical care, life insurance, multi-sports card, bravo recognition program
• In-house and external learning platforms (Udemy) with unlimited access to give you opportunities to develop
• Cross-functional exposure & opportunity to become a Subject Matter Expert (SME) to ensure you gain multilevel competences
• Company paid pension contribution (PPK) to help you plan for the future

• JOB ID: HRD260261
• Category: Customer Experience
• Location: Zelazna 4,Katowice,SLASKIE,40-085,Poland
• Nonexempt

• JOB ID: req478651
• Category: Sales Excellence and Support
• Location: Domaniewska 39,Warsaw,MAZOWIECKIE,02-672,Poland
• Exempt

RESPONSIBILITIES

• Supervised a team of engineers in the delivery of a large-scale Fira Alarm System in the industrial environment, overseeing the entire process of technological commissioning.
• Ensuring a smooth process of integration of devices and systems which participates in the executions of Fire Scenario
• Coordinate over the comprehensive preparation of visualization of system integrated into the BMS.
• Collaborate with the Project Management team to ensure effective project implementation in the commissioning of the Fire Alarm System.
• Analysis and verification of project documentation and bids in terms of technical and budgetary constraints, ability to identify optimal technical solutions including financial aspects.
• Co-creation of work schedules and ongoing control of their compliance with the project assumptions
• Coordination of the work of the design office, subcontractor companies and close cooperation with the final client
• Representing the company in coordination meetings on technical solutions and progress of engineering works
• Value Engineering at the stage of development of project documentation
• Close supervision at the stage of commissioning and acceptance of installations.
• Support in Development of as-built documentation.
• Resolve ongoing technical issues and project correspondence on ongoing activities (including in English) with the PM team, the customer and the Honeywell support center.

REQUIREMENTS

• Excellent skill in the commissioning and programming of the Fira Alarm Systems supported by at least three years of experience in the branch of Fire Alarm System, including coordination of a team of engineers and commissioners on site
• Excellent organizational skills, with the ability to effectively supervise and direct in-house and subcontractor resources
• Ability to coordinate project activities and effectively manage collaboration between the project office and client arrangements
• Experience in managing the construction execution process, prioritizing tasks for the team.
• B category driving license.
• Knowledge of English at least B2 level (daily communication in English).

NICE TO HAVE

• Knowledge and experience with the ESSER fire panels will be extremely valuable. Knowledge of project management methodologies, resource management training
• Knowledge of ventilation systems as well as automation and control systems.
• Ability to work under time pressure on large complex construction contracts
• Good knowledge of AutoCAD, MS Office package (Including Ms Project) and interest in IT.
• SEP license up to 1 kV cat. E. and/or construction license.

Our offer

• Competitive Salary regularly increased based on your performance
• Flexible benefits basket with monthly budget allocated (medical insurance, life insurance, Multisport Card)
• Generali Insurance (Accident Insurance)
• Referrals bonuses for all open jobs and recognition programs
• Comprehensive induction, ongoing training and development to set you up for success
• In-house and external learning platforms supporting development opportunities
• Work experience opportunities to help you grow your career with us

• JOB ID: HRD259331
• Category: Engineering
• Location: Domaniewska 39,Warsaw,MAZOWIECKIE,02-672,Poland
• Exempt