דרושים Ultrasound Technical Instructor ב-Ge Healthcare ב-ארהב

Roles and Responsibilities

• Work integrally with associated Product Engineering, Service Methods, and Field Service teams to create, manage, coordinate, and deliver training (globally) to internal and external partners and customers. This will include select duties as content developer, trainer, and registrar.
• Use/Develop knowledge of CT service, analytical thinking, and technical experience to execute policy/strategy.
• Develop Subject Matter Expert level knowledge of best practices and gain awareness of the competition and the factors that differentiate GEHC Products in the market.
• Uses sound engineering judgment and has some ability to propose different solutions outside of set parameters to address more complicated processes with technical variety. Uses technical experience and analytical thinking. Uses multiple internal and limited external sources outside of own teams to arrive at decisions.
• Acts as a resource for colleagues with less experience. May lead small projects with low risks and resource requirements. Explains information; developing skills to bring team members to consensus around topics within field. Conveys performance expectations and may handle sensitive issues.

Required Qualifications

• Bachelor’s degree and at least three years experience in the field or in an engineering role OR Associate’s degree with 6 years of relevant experience.
• Recognized service expertise in the CT modality.
• Demonstrated understanding of Engineering & Applied Science Fundamentals.
• Fluid communication in English.

Desired Characteristics

• Military, Associate or Bachelor Level Education in a related field.
• Field Service or Modality Engineering experience.
• Experience with CT System Maintenance & Repair procedures.
• Experience with virtual training and learning.
• Strong technical writing skills and attention to detail.
• Demonstrated ability to receive and convey engineering and mechanical details.
• Able to read & follow written work instructions using basic instruments and tools.
• Excellent interpersonal skills with the ability to create varied learning styles for all students.
• Comfortable relating to persons of widely diverse cultures and backgrounds.
• Team player, with a positive attitude and a passion for creativity.
• Outstanding communication skills and ability to work with teams in a fast-paced environment.

Essential Responsibilities:

• Ensure customer focus by communicating and building rapport with customers as required and ensuring the “voice of the customer” is reflected in all ecosystem solutions designed, built, and delivered
• Collaborate with cross-functional teams to translate customer needs, market and competitive analysis, regulatory requirements, and other factors into product strategy and detailed design inputs
• Drive Ultrasound Digital collaboration offerings to meet the needs of customers, establishing clear value propositions and market in a differentiated way
• Be responsible for strategy and execution of the product roadmaps and new product introductions
• Define and own business cases in collaboration with Ultrasound segment product managers
• Develop and adapt business models as the digital healthcare market continues to evolve
• Maximize customer satisfaction and engagement with our solutions
• Lead a cross-functional team to deliver world class solutions to customers while ensuring compliance with quality systems, regulatory requirements, and commercial process
• Partner with internal and external domain experts to highlight emerging practice trends and product/content needs of the customer
• Support team execution by resolving roadblocks, and organizational interdependencies
• Manage stakeholder communication and progress reporting at various levels of the organization including leadership and executives
• Track metrics, budgets, programs, and projects using Lean principals
• Perform other duties asassigned.

Quality Specific Goals:

• Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
• Complete all planned Quality & Compliance training within the defined deadlines
• Identify and report any quality or compliance concerns and take immediate corrective action as required
• Identify continuous improvement activities by initiating the implementation of process and product quality improvement initiatives

Basic Qualifications:

• Bachelor’s Degree in Computer Science or in “STEM” Majors (Science, Technology, Engineering and Math)
• A minimum of 6 years of professional experience in product management, product marketing, product development and/or related field, leading cross functional product life-cycle management, and/or large global projects.
  

Product Management Expertise:

• Demonstrated competency in providing leadership and direction to cross-functional teams and resources
• Proven experience in product life-cycle management
• Experience managing financials including business cases, budgets, spend, and liquidations
• Demonstrated customer focus – evaluates decisions through the eyes of the customer
• Strong analytical and problem-solving skills, effectively evaluates information/data to make decisions, anticipates obstacles and develops plans to resolve, creates actionable strategies and operational plans
• Change oriented – actively generates process improvements, champions and drives change initiatives, confronts difficult circumstances in creative ways, balances multiple and competing priorities and executes accordingly
  

Business Acumen:

• Demonstrate ability to engage and communicate with customers
• Expert in navigating through business ambiguity and bringing clarity to business leaders and the team
• Demonstrate detailed knowledge of business operations and strategic direction, including merger & acquisition opportunities
• Understands Medical Device Design Principals, requirements for meeting various country regulatory clearances, and demonstrates awareness of industry dynamics
• Understands industry trends and competitive landscape and the implications for GEHC business; partner with business leaders to align projects with business goals and needs
  

Leadership:

• Strong leadership skills with ability to influence outcomes and organize teams to attain shared goals
• Recommends allocation of budget to meet product or business success
• Facilitates dialogues that leads to actionable recommendations to mitigate risks or remove “roadblocks”
• Influences through others; uses experts or other third parties to influence; builds direct and "behind the scenes" (indirect) support for ideas
• Experience leading and working with global teams
• Applies knowledge to coach and mentor others
  

Personal Attributes:

• Excellent influencing, interpersonal and communications skills (both written and verbal) with all levels of an organization
• Demonstrates strong presentation skills; able to effectively present to senior leaders in a concise manner, appropriately communicating the status and risks of a program
• Self-starter - requires minimal direction to accomplish goals, energizing, and results oriented
• Strong team player – collaborates well with others to solve problems and actively incorporates input from various sources
• Takes a holistic perspective, objectively compares multiple tradeoffs, and empathizes with multiple points of view

Eligibility Requirements:

• Legal authorization to work in the U.S. is required.
• Must be willing to travel
• Must be willing to work out of an office located in Wisconsin

As the
Principal Technical Program Manager, you will drive the success of complex, cross-functional programs in the Digital, Cloud, and AI space, with a focus on delivering cloud-based SaaS solutions and AI-enabled products. You will lead critical initiatives in a highly regulated healthcare environment.

• SaaS Program Management:
  • Lead the end-to-end delivery of SaaS products or cloud-based solutions, from conception to launch, with a focus on operationalizing and scaling the product. Manage milestones, timelines, and cross-functional coordination to meet performance, reliability, and security standards.
  • Oversee SaaS architecture and deployment, including multi-tenant models, microservices, and API management, in cloud environments like AWS, Google Cloud, or Azure.
  • Ensure seamless integration of subscription and billing systems, addressing their impact on revenue, customer retention, and growth.
• Cloud Program Management :
  • Oversee cloud infrastructure supporting SaaS products, focusing on scalability, cost optimization, and service availability.
  • Collaborate with engineering teams to manage large, distributed cloud environments and optimize resource usage.
  • Ensure robust security and compliance in cloud deployments, addressing concerns such as data protection, encryption, identity management, and adherence to standards like GDPR and SOC 2.
  • Drive DevOps processes and maintain efficient CI/CD pipelines to enable rapid and reliable development cycles.
• AI/ML Program Management :
  • Lead the development and integration of AI-enabled features in SaaS products, collaborating with data scientists, machine learning engineers, and software teams to manage the entire AI lifecycle, including data collection, model training, deployment, and iteration.
  • Oversee AI model governance to ensure performance, continual improvement, and alignment with ethical guidelines, mitigating bias and promoting fairness and transparency.
• Program Leadership and Cross-Functional Collaboration :
  • Manage and align multiple cross-functional teams, including engineering, product, data science, marketing, security, and legal, to achieve product and business goals.
  • Communicate complex technical concepts effectively to non-technical stakeholders and senior leadership, ensuring alignment on deliverables and driving accountability.
  • Proactively identify resource needs, manage risks, and implement mitigation plans to adapt strategies and address challenges throughout the program lifecycle.
• AI/Cloud Program Execution and Delivery:
  • End-to-end ownership of delivering AI and cloud-enabled features or products, managing timelines, tracking progress, resolving roadblocks, and driving teams to achieve milestones and deadlines.
  • Deliver scalable, high-performance solutions with minimal downtime, optimizing infrastructure and algorithms for efficiency.
  • Leverage Agile methodologies to manage sprint planning, backlog grooming, and retrospectives, ensuring timelines and technical debt are effectively managed while maintaining quality and iterative development efficiency.
• Metrics, Monitoring, and Performance Optimization :
  • Define and track key performance indicators (KPIs) for SaaS and AI products, including AI model accuracy, latency, scalability, user engagement, uptime, retention, and revenue growth.
  • Implement robust monitoring systems for AI models and cloud-based SaaS products, leading incident response efforts to address outages, performance issues, or bugs.
  • Use data-driven insights and post-launch feedback to continuously refine products and AI components, driving iterative improvements and optimizing performance.

• Bachelor’s degree and 6+ or more years of program or project management experience; or an associate degree and minimum 8 years of program or project management experience.
• Minimum 2 years’ experience leading cross-functional teams.
• Proven experience managing cloud-based SaaS products, including infrastructure, scalability, deployment, and security, with a focus on program-level delivery and coordination.
• Hands-on experience delivering AI-powered features within products, including managing AI model development, deployment, and performance optimization.
• Demonstrated success leading large-scale, cross-functional programs across engineering, product, data science, and other teams, with a track record of aligning business and technical stakeholders.
• Expertise with cloud platforms such as AWS, Google Cloud, or Azure, and familiarity with machine learning tools like TensorFlow, PyTorch, SageMaker, or AI APIs.
• Strong experience with Agile methodologies to manage programs effectively, including managing sprint planning, backlog grooming, and sprint retrospectives while ensuring that timelines and technical debt are managed properly.
• Exceptional communication skills, with the ability to convey updates effectively and manage stakeholder expectations.

• Experience working within the medical device or healthcare technology sector, with a thorough understanding of regulatory requirements
• Ability to balance tactical execution with aligning short-term program goals to long-term strategic objectives
• Knowledge of SaaS business models , subscription management, and recurring billing systems, as well as managing integrations with payment providers and understanding their implications on revenue, customer retention, and growth.
• Understanding of the critical security concerns in cloud deployments, such as data protection , encryption , identity management , and compliance (e.g., GDPR, SOC 2), and work cross-functionally to implement these standards.
• Experience in managing the cloud infrastructure needed to support SaaS products, including scalability, cost management, and ensuring service availability. The TPM should be able to manage large, distributed cloud environments and work with engineers to optimize cloud resource usage and performance.
• Experience managing the entire AI development lifecycle, including data collection, model training, deployment, monitoring, and iteration, while ensuring models are well-governed, continuously improved, and aligned with ethical guidelines to mitigate bias and promote fairness.
• Experience in implementing monitoring systems for AI models and cloud-based SaaS products .
• Expert with MS: Suite including Power Point, Excel and Word
• Current Project Management Professional (PMP) certification
• Lean/Six Sigma certification

Roles and Responsibilities

• Work integrally with associated Product Engineering, Service Methods, and Field Service teams to create, manage, coordinate, and deliver training (globally) to internal and external partners and customers. This will include select duties as content developer, trainer, and registrar.
• Use/Develop knowledge of PET service, analytical thinking, and technical experience to execute policy/strategy.
• Develop Subject Matter Expert level knowledge of best practices and gain awareness of the competition and the factors that differentiate GEHC Products in the market.
• Uses sound engineering judgment and has some ability to propose different solutions outside of set parameters to address more complicated processes with technical variety. Uses technical experience and analytical thinking. Uses multiple internal and limited external sources outside of own teams to arrive at decisions.
• Acts as a resource for colleagues with less experience. May lead small projects with low risks and resource requirements. Explains information; developing skills to bring team members to consensus around topics within field. Conveys performance expectations and may handle sensitive issues.

Required Qualifications

• Bachelor’s degree and at least three years experience in the field or in an engineering role OR Associate’s degree with 6 years of relevant experience.
• Recognized service expertise in the PET modality.
• Demonstrated understanding of Engineering & Applied Science Fundamentals.
• Fluent communication in English.
• Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for thisjob opening.

Desired Characteristics

• Military, Associate or Bachelor Level Education in a related field.
• Field Service or Modality Engineering experience.
• Experience with PET System Maintenance & Repair procedures.
• Experience with virtual training and learning.
• Strong technical writing skills and attention to detail.
• Demonstrated ability to receive and convey engineering and mechanical details.
• Able to read & follow written work instructions using basic instruments and tools.
• Excellent interpersonal skills with the ability to create varied learning styles for all students.
• Comfortable relating to persons of widely diverse cultures and backgrounds.
• Team player, with a positive attitude and a passion for creativity.
• Outstanding communication skills and ability to work with teams in a fast-paced environment.

Roles and Responsibilities

• Degreed engineers. All on site life extensions, repairs and inspection-related service activities for installed fleets and supervision for construction and commissioning of new and existing equipment, able to be performed at customer site. Includes onsite machining, NDT, blading, winding, critical welding, generator diagnostics. Able to make Engineering decisions.
• Developing conceptual knowledge of professional discipline. May include support roles with specialized expertise or technical knowledge in broad area.
• Applies general knowledge of business developed through education or past experience. Understands how work of own team contributes to the area.
• Resolves issues using established procedures. Consults supervisor or more senior team members for issues outside of defined instructions/parameters.
• Collaborates with others to solve issues. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE. Exchanges technical information, asks questions and checks for understanding.

Required Qualifications

• This role requires basic experience in the Services & Field Services. Knowledge level is comparable to a Bachelor's degree from an accredited university or college ( or a high school diploma with relevant experience).

Desired Characteristics

• Strong oral and written communication skills. Ability to document, plan, market, and execute programs.

Inclusion and Diversity

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

• Responsible for the operation and maintenance of an engineering acoustic power laboratory. The lab is used to collect data from an ultrasound scanner which ensures compliance to ultrasound regulatory standards for diagnostic ultrasound.

• Equipment development and maintenance for items such as water tanks, stepper motors, thermal measurement systems, acoustic force balances, hydrophones, oscilloscopes, ultrasound probes and servers.

• Ability to build, troubleshoot, and repair mechanical/electrical tools

• Documentation and verification of the laboratory tools and software as part of the GE quality management system.

• Member of the global GI acoustic power team. Working to harmonize the acoustic power process and tools used throughout CCU ultrasound.

• Associates Degree, or High School diploma/GED with 2 years technical experience

• Proficiency to logically troubleshoot at subsystem and occasionally system level, using identifiable problem-solving techniques.

• Ability to draw accurate conclusions from test data, malfunctions, or deviations, and assist with corrections to the existing design or process.

• Proficiency to understand and interpret basic written technical information.

• Demonstrated proficiency to utilize computerized work systems

• Effective verbal and written communication skills

• Demonstrated ability to work well with general direction and information

• Demonstrate an ongoing effort to maintain knowledge of current technology

• Work collaboratively as part of a 4-to-9-member global team.

• Ordering experience

• Oscilloscope experience

• Inventory experience

• Ability to create small scale lab tools using software (i.e. python).

• Demonstrated ability to create and maintain unique testing equipment.

• Experience with software-based instrumentation control projects.

• Experience working on team projects.

• Willingness and eagerness to learn as part of job.

• Capability and interest to learn how the measurements and measurement process tie back to the acoustic regulatory standards from organizations such as the FDA, NMPA, IEC, NEMA, and AIUM

• Create and edit operational, instructional, and maintenance/test procedures for paper, digital, or web-based publication.

• Convert existing documentation into data collection plans, for use in the digital record system.

• Communicate with various users and technical staff to gather data for documentation.

• Document Engineering processes and specifications. Recommend format, regarding technical and customer requirements.

• Produce documentation that conforms to the company documentation and quality assurance standards.

• Interface with process owner(s) to ensure documentation matches current best practices.

• Release and maintain documents in PLM system.

• Associate degree or equivalent work experience as a technical writer or generating documentation for medical devices.

• Experience working in a highly regulated industry and following mandatory processes (preferably in the medical device industry).

• Excellent written and verbal communication skills.

• Good organizational skills (task tracking and reporting).

• Strong experience with Microsoft Office (including redlining function), and Adobe Acrobat.

• Experience with document control software (ideally MyWorkshop PLM) is desirable

• Legal authorization towork in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

• Sitting

• Standing

• Lifting <25 pounds

• Computer typing

• Computer monitor