דרושים Field Service Engineer - North Nuclear Medicine/computed ב-Ge Healthcare ב-בריטניה
GE HealthCare Service Operations Specialist United Kingdom, England
- Serve as a central point of contact between healthcare professionals (e.g., radiographers, clinicians) and GE HealthCare Field Service Engineers.
- Manage service requests, schedule maintenance and repairs, and coordinate parts logistics.
- Handle escalations and ensure timely, customer-focused resolutions.
- Support internal teams with tools, parts, and transport logistics.
- Resolve courier and supply chain issues to maintain service continuity.
- Collaborate with global logistics and planning teams to optimize service delivery.
- Administer service contracts and manage non-contract service activities.
- Ensure accurate billing, installed base (IB) management, cost debriefs, and supplier/customer onboarding.
- Manage purchase orders, payables, and dispute resolution in alignment with GE HealthCare’s compliance standards.
- Partner with Legal, Tax, and Compliance teams to ensure regulatory alignment.
- Contribute to continuous improvement initiatives, ERP system enhancements, and data integrity efforts.
- Support transformation projects that enhance operational efficiency and customer satisfaction.
- Experience in a high-volume, customer-centric environment.
- Background in service coordination, logistics, billing, or contract administration.
- Proficiency in Microsoft Excel and ERP systems (e.g., Oracle, SAP).
- Strong communication, organizational, and analytical skills.
- Proactive problem-solver with a continuous improvement mindset.
- Strong stakeholder engagement andrelationship-buildingcapabilities.
- Ability to adapt in a dynamic, regulated environment.
- Experience in healthcare, med tech, or other regulated industries is advantageous.
- Be part of a global leader in precision care and medical innovation.
- Work in a collaborative, inclusive, and mission-driven environment.
- Access to professional development, global project exposure, and cutting-edge technologies.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
משרות נוספות שיכולות לעניין אותך
GE HealthCare Field Service Engineer II - Birmingham AL United Kingdom, England, Birmingham
Job Description
Responsibilities
Perform timely and accurate preventative maintenance, installations, and troubleshooting on medical equipment within a hospital or healthcare system to ensure optimal delivery of healthcare services to patients.
Maintain relationships with customers and ensure timely communication,resolutionand proper follow-up to drive customer satisfaction.
Adhere to company policies, procedures, and hospital protocols, to ensure regulatory and compliance requirements are met; ensure documentation of all work performed is captured, including the ordering of parts.
Qualifications
degree,Bachelor’s degree,militaryeducationorHigh School Diploma/GEDwith6+ years of experience servicing electrical equipment
2+ years of experience servicingImagingequipment
Valid Driver's License
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
Preferred Qualifications
Ability to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb,crouchor squat, kneel or crawl, sit and stand for long periods of time. Must also be able to reach at, above and below shoulder level, flex or extend neck and have good hand and finger dexterity.
Ability to be available after-hours and/or work a rotating on-call schedule, including weekends.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care,and support.
משרות נוספות שיכולות לעניין אותך
GE HealthCare Field Service Engineer - North Nuclear Medicine/Computed United Kingdom, England
- Maintain all models specific to a modality in the assigned area.
- Perform total system level troubleshooting on complex multi-symptom problems.
- Communicate clearly with end-users and department managers on equipment status; maintain customer satisfaction.
- Responsible for Warranty and Preventative Maintenance Service contract cost control.
- Assist in Account Sales visits, help train others where necessary, and identify Sales opportunities and communicate them to the account team.
- Complete all administration tasks on time (e.g., ensure timely completion of Field Updates and Service inspections documentation for assigned accounts).
- Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GEHC Service Quality Policy Statement.
- Qualified Technician/ Engineer – Must have X-Ray Experience.
- Technical knowledge of high-tech equipment & devices, preferably within the medical area.
- Ability to work independently with minimum supervision, high work standards and quality.
- Customer-oriented attitude; deals tactfully and effectively with differences of opinion, excellent listening and interpersonal skills.
- Fluency in English.
- Valid UK driving license.
- High work standards and quality.
- Shows Initiative and motivation.
- Plans and organizes work effectively, self-motivated.
- Competitive salary – representative of our global strength & scale.
- Limitless career opportunities – within a culture that prioritizes personal development & growth.
- Hybrid working - we trust our employees to decide with their people leader where they work best.
- Technology, systems & software – to enable you to perform your role effectively.
- Parental friendly policies – to give employees time & flexibility.
- Work life balance – policies, practices & culture to enjoy both.
- A comprehensive and flexible benefits package.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
משרות נוספות שיכולות לעניין אותך
- Serve as a central point of contact between healthcare professionals (e.g., radiographers, clinicians) and GE HealthCare Field Service Engineers.
- Manage service requests, schedule maintenance and repairs, and coordinate parts logistics.
- Handle escalations and ensure timely, customer-focused resolutions.
- Support internal teams with tools, parts, and transport logistics.
- Resolve courier and supply chain issues to maintain service continuity.
- Collaborate with global logistics and planning teams to optimize service delivery.
- Administer service contracts and manage non-contract service activities.
- Ensure accurate billing, installed base (IB) management, cost debriefs, and supplier/customer onboarding.
- Manage purchase orders, payables, and dispute resolution in alignment with GE HealthCare’s compliance standards.
- Partner with Legal, Tax, and Compliance teams to ensure regulatory alignment.
- Contribute to continuous improvement initiatives, ERP system enhancements, and data integrity efforts.
- Support transformation projects that enhance operational efficiency and customer satisfaction.
- Experience in a high-volume, customer-centric environment.
- Background in service coordination, logistics, billing, or contract administration.
- Proficiency in Microsoft Excel and ERP systems (e.g., Oracle, SAP).
- Strong communication, organizational, and analytical skills.
- Proactive problem-solver with a continuous improvement mindset.
- Strong stakeholder engagement andrelationship-buildingcapabilities.
- Ability to adapt in a dynamic, regulated environment.
- Experience in healthcare, med tech, or other regulated industries is advantageous.
- Be part of a global leader in precision care and medical innovation.
- Work in a collaborative, inclusive, and mission-driven environment.
- Access to professional development, global project exposure, and cutting-edge technologies.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
משרות נוספות שיכולות לעניין אותך
