דרושים ב-Ge Healthcare ב-United Kingdom

• Serve as a central point of contact between healthcare professionals (e.g., radiographers, clinicians) and GE HealthCare Field Service Engineers.
• Manage service requests, schedule maintenance and repairs, and coordinate parts logistics.
• Handle escalations and ensure timely, customer-focused resolutions.

• Support internal teams with tools, parts, and transport logistics.
• Resolve courier and supply chain issues to maintain service continuity.
• Collaborate with global logistics and planning teams to optimize service delivery.

• Administer service contracts and manage non-contract service activities.
• Ensure accurate billing, installed base (IB) management, cost debriefs, and supplier/customer onboarding.
• Manage purchase orders, payables, and dispute resolution in alignment with GE HealthCare’s compliance standards.

• Partner with Legal, Tax, and Compliance teams to ensure regulatory alignment.
• Contribute to continuous improvement initiatives, ERP system enhancements, and data integrity efforts.
• Support transformation projects that enhance operational efficiency and customer satisfaction.

• Experience in a high-volume, customer-centric environment.
• Background in service coordination, logistics, billing, or contract administration.
• Proficiency in Microsoft Excel and ERP systems (e.g., Oracle, SAP).
• Strong communication, organizational, and analytical skills.

• Proactive problem-solver with a continuous improvement mindset.
• Strong stakeholder engagement andrelationship-buildingcapabilities.
• Ability to adapt in a dynamic, regulated environment.
• Experience in healthcare, med tech, or other regulated industries is advantageous.

• Be part of a global leader in precision care and medical innovation.
• Work in a collaborative, inclusive, and mission-driven environment.
• Access to professional development, global project exposure, and cutting-edge technologies.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

Responsibilities

• Maintenance and repair GE Healthcare Patient Care Solution and Ultrasound Products down to component level.
• Install, configure and test desktop and server hardware, peripherals, operating system and application software and software upgrades.
• Communicating with internal and external Customers.
• Management of own inventory.
• Fault Diagnostics of equipment, preparation of quotations and complete parts orders as necessary.
• Follow up and traceability of repair and intervention files, use Service management system.
• Follow and apply to EHS rules and procedures existing within GEHC. Is involved in EHS activities and programs of the site (trainings, accident reports, etc) according to the EHS policies within GE.
• Maintain an effective Quality System and comply with the requirements of ISO 9001, the Quality Policy and documented processes. Promptly escalate any quality or integrity issue.
• Comply with the Environment, Health & Safety (EHS) Policies and applicable laws and regulations. Complete all mandatory EHS training. Actively participate in accident & incident investigation and follow up. Maintain defined levels of housekeeping & ensure a clean, clear workplace and participate in EHS inspections. Identify and correct hazards and unsafe conditions.

• Graduate degree or HNC in electronic engineering / technical field or equivalent.
• Deep knowledge and expertise in electronics, pneumatics and IT.
• Excellent analytical skills.
• IT skills essential.
• Strong organizational skills.
• Strong problem analysis / solving skills.
• Strong interpersonal / customer skills.
• Fluency in English.

Responsibilities

• Perform initial contact and participate in the assessment and selection of qualified investigators for inclusion in clinical programs.

• Serve as the primary in-house contact for sites and investigators participating in studies.

• Work with on-site monitors, to ensure compliant and efficient study conduct at site.

• Support the conduct of Pre-Selection (feasibility), Initiation, Monitoring, and Closeout site visits. Attending (co-monitoring) as required (minimal travel expected for this in house role).

• Support with reviews of monitoring visit reports as required.

• Provide input to the preparation of study documentation such as protocols, amendments, Case Report Forms, and study reports.

• Facilitate and support the preparation of regulatory and IEC/IRB submissions

• Facilitate the collection and processing (upload to eTMF) of essential documents and correspondence.

• Ensure that the files for the site (TMF and working files) for which the job holder is responsible are up to date, accurate and include all essential documents as detailed in ICH-GCP.

• Assist in the conduct of internal and external Trial Master File Audits, in accordance with applicable SOPs and regulations/guidelines.

• Negotiate and track site/trial budget according to financial agreement with each site and facilitation of site contract execution.

• Develop and/or review Patient information and Informed Consent Forms and other patient facing materials as required.

• Assist with the tracking of subject enrollment at each trial site, and provide management with detailed reports of clinical activities, as requested.

• Ensure that clinical sites have adequate supplies (IMP and Non-IMP) to perform the study.

• Actively attend study team meetings, including follow-up on assigned action items.

• Develop a thorough knowledge of the diagnostic/therapeutic field and clinical programme(s) for the studie(s) to which the job holder is assigned.

• Support oversight of vendor(s), e.g. Central Laboratory, as needed.

• Participate in the development and review of Standard Operating Procedures, guidelines, forms and checklists.

• Assist in the coordination of investigator meetings.

• Perform training to site personnel, vendor and internal study personnel, as required.

• Actively identify and communicate areas for improvement within the global clinical research infrastructure at GE HealthCare

Qualifications

• PhD, MSc or BSc in a scientific / medical discipline with at least 3 years Clinical Research (preferably monitoring) or equivalent experience

• Thorough understanding of the processes that are part of the day-to-day work of Clinical Research

• Demonstrable team-work, communication, interpersonal, and problem-solving skills

• A good understanding of the relevant Regulatory Authority regulations, guidance and the drug development process

• The ability to manage multiple priorities and work well under pressure and time constraints

• Strong process improvement mindset, passion for quality.

• Technical aptitude (i.e. able to read and comprehend technical documentation, ability to comprehend and execute procedures, demonstrated understanding of system documentation).

• Strong organizational skills with high attention to detail.

• Familiarity with industry standard computerised system applications (e.g. eTMF, EDC, CTMS)

• Experience with Veeva or other document/information management systems desired

• Ability to work independently

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.

• To work closely with the Service Delivery Team and Logistics Partners to achieve continuous improvement in the delivery of the repairs service and value for money.
• To ensure efficient and effective responses are provided to all customer enquiries regarding repairs.
• Manage customer repair process from quotation, order management, collection and delivery process through to invoicing.
• Assist sales team in producing quotations and daily activities such as follow-up, cross-selling and up-selling campaigns.
• Develop tools and analytics around sales data and customers.
• Establish strong relationships & work closely with GE staff to ensure ongoing customer intimacy & sales opportunities are maximized.
• Help drive revenue growth across the ultrasound service portfolio.

• Currently studying towards a Business-related degree – penultimate/final year.
• Keen interest in the Commercial Operations/Sales field.
• Ability to manage all aspects of customer service, customer satisfaction, and contractual commitments.
• Strong verbal and written communication skills.
• Analytical and problem-solving skills.
• Proficient in Microsoft Office particularly Excel.

• Quick learner and eager to learn, inspired and curious.
• Strong organisational skills.
• Can-do attitude.
• Reliable and dependable.
• Team player.

If you have a keen interest in Sales, we would like to hear from you.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.

Strategic Financial Support & Business Partnering

• Act as a trusted financial advisor to Global R&D, Global Medical Affairs, and Global Regulatory teams.

• Provide financial insights to support global product strategy development.

• Partner with cross-functional teams to evaluate financial impacts of key initiatives.

• Build strong relationships with senior stakeholders to drive decision-making.

• Support budgeting, forecasting, and long-term planning for global product initiatives.

• Create and present business cases and financial models to assess value and ROI.

Financial Performance Management

• Monitor and report on the financial performance of the R&D portfolio.

• Define and track financial and operational KPIs for R&D assets.

• Provide variance analysis and actionable recommendations to improve financial performance.

• Drive initiatives to improve cost efficiency and resource allocation.

Finance Transformation Projects

• Support the implementation of new R&D Clinical studies systems.

• Develop Products P&L Planning & Reporting Infrastructure.

Long-Term Strategy and Budget Cycles

• Develop financial models for product forecasting, budgeting, and strategic planning.

• Conduct periodic reviews of long-range forecasts.

• Support global assets budget definition and assist in budget review processes.

Competitive Intelligence and Market Insights

• Collaborate with various teams to gather and analyze competitive intelligence and market trends.

• Provide actionable insights based on competitor activities and market positioning.

• Monitor industry developments and regulatory changes to assess financial impacts.

Cross-Functional Partnering and Communication

• Act as a key interface between global functions and finance.

• Present financial analysis and recommendations to senior leadership and cross-functional teams.

• Degree in Economics, Business, or related field with Finance qualification or equivalent

• Extensive experience working within a non-finance matrix team.

• Bachelor's degree in Accounting, Finance, or Business Administration with significant financial work experience.

• Experience in R&D, Corporate Finance, and Commercial Finance.

• Knowledge of GE Healthcare Finance standards, systems, and processes.

• Understanding of Accounting Principles and Controllership.

• Process improvement certification (LEAN or Six Sigma).

• Strong analytical skills and business acumen.

• Excellent communication skills across multiple levels and regions.

• Confidence and assertiveness in influencing business leaders.

• Experience in global business environments and digital/AI tools.

• Supply Chain Finance experience.

• Adaptability and flexibility in response to new information and circumstances.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

• As an integral member of the PDx Sourcing and R&D teams will be responsible for supporting the development and maintaining a lean and strategic approach to our supplier management for the R&D supply base.

• Ensure all activities with external vendors are awarded and maintained in compliance with Good Clinical Practice, Good Manufacturing Practice, Standard Operating Procedures, and Corporate Policies, Guidelines and Standards.

• Support the internal collaboration between R&D, Sourcing, Product Management, Supply Chain & Direct material Sourcing (commercial launch planning), Quality and regulatory organisations within the PDx business.

• Support the onboarding of new suppliers onto the Approved Supplier List for the current and future business needs, identifying gaps and identifying suitable suppliers to address the business need both regionally and globally.

• Support strategic sourcing strategy within the category and sub-categories within R&D to develop appropriate contracting frameworks to commercially capture the outputs and manage all ongoing performance against live agreements.

• Support and manage the identification and selection process of suppliers such as CROs, CMO central labs, Imaging, ePRO, etc., and support vendors for R&D efforts such as regulatory, quality, etc..

• Generates Requests for Information (RFI), Request for Quotations (RFQ) and Requests for Proposals (RFP).

• Coordinates bid defenses and proposal review meetings and provides analysis to project teams.

• Contract lifecycle management: including support the drafting and management R&D contracts and change orders, including active negotiation of scope of work, payment terms and budgets.

• Works with the sourcing team, R&D team, Clinical Project Directors, Portfolio Operations Manager and Contract Managers and or the Legal Team to support requirements and contractual needs and Change Orders.

• Works with Finance on budget/forecasting needs, cash flow, project budgets, etc.

• In partnership with the Quality and Supplier Quality organisations, ensures quality oversight of suppliers.

• Collate and measure’s supplier performance utilizing Key Performance Indicators (KPIs), Scorecard/Metric activities; and communicating.

• Support supplier governance meetings and operating reviews.

• Develops effective partnerships with suppliers and internal stakeholders

• Identifies current trends in practices in the industry and develops a strategy around these trends that is then well communicated to internal stakeholders and implemented.

• Supports and contributes to complex functional or company initiatives and special projects as identified by executive management or business need.

• Bachelor’s degree (or equivalent) in a relevant subject, together with some related industry experience.

• Experience in category management and sourcing along with defining and delivering effective category strategies which achieved significant cost transformations.

• Experience in pharmaceutical research operations, compliance, clinical study execution and supplier/vendor management.

• Experience working within a preclinical or CRO environment would be an advantage.

• Strong Interpersonal and leadership skills.

• Established project management skills.

• Strong business acumen and capacity to understand complex industry dynamics (supplier/partner/product relationships).

• Excellent communication skills and ability to interact and partner with all levels of management in the company.

• Project management skills to execute complex projects with multiple stakeholders.

• Fast learner: ability to learn enough of a complex industry and products to interact with highly technical experts, internal stakeholders and lead discussions, negotiations.

• Inclusiveness: ability to partner, support and listen and influence a wide array of internal and external

• Ability to energize, develop and build rapport at all levels within an organization.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.