Duties will include:

• Being the focal point for complex service escalations. Driving solutions by interfacing between local field service and product engineering teams.
• Leading first-in-country installations of new products, options and upgrades.
• Providing the voice of service to product engineers. Capturing serviceability and quality feedback from the field to drive continual product improvement and service productivity. Assisting with service readiness for New Product Introductions.
• Once fully expert, providing product service training to local and regional Field Engineers.

Required Qualifications

• Relevant Engineering Degree
• At least 5 years’ experience of hands-on technical service in the modalities of X-Ray and/or Surgery
• At least 2 years’ experience in a Technical leadership role. For example, Team Leader or advanced Technical Support in a relevant Medical Imaging company.
• Excellent analytical and troubleshooting skills: able to use Service Documentation and system schematics along with system logs to suggest efficient diagnostic actions to isolate root causes of faults in complex interconnected systems.
• Functional Japanese and English language skills. Key to success will be the ability both to effectively integrate with the local Service team, speaking Japanese, and actively participate with your manager and international teams in English. Perfect English and Japanese are not required, however you must have the confidence to engage in either language and the commitment to improve towards Business/Technical Fluency in both.

Desired Characteristics

• Good verbal and written communication skills in English and Japanese and the ability to communicate regarding complex technical issues in a clear and concise manner.
• Clear thinking/problem solving: successfully led projects/process improvements within service functions involving process improvements; able to quickly grasp new ideas.
• Adaptable/Flexible: being open to change in response to new information, different or unexpected circumstances, and/or to work in ambiguous situations.
• Integrity: accepting and adhering to high moral, ethical, and personal values in decisions, communications, actions and when dealing with others.
• Confidence/Assertiveness: strong influencing skills across different functions.
• Experience working in a matrixed environment.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

• 担当製品カテゴリーにおいて、受注額・売上額・利益率の年間目標を達成する
• 製品管理業務
  • NPI: 新製品導入計画 (製品構成、RA情報、価格設定、製品登録、サービス体制等) の作成・実施
  • 承認/製品登録管理業務
  • 製品関連資料作成と管理（仕様書案、選定理由書案、簡易マニュアルなど）
  • 在庫計画の策定・管理及び、出荷/品質問題への対応
• マーケティング業務
  • 顧客ニーズの把握および分析、グローバルチーム用の議論・資料作成
  • 顧客満足度調査のサポート(顧客情報収集、分析、対応策プラン策定)
  • 市場分析に基づくセグメンテーションとターゲティング
  • 競合情報の収集と分析やSWOT分析
  • 現行製品・新製品のバリュープロポジション、差別化、価値提案の伝達方法検討
  • 販促資料作成と管理（カタログ、クリニカルペーパーなど）
  • 該当領域のKOLの把握、関係強化、営業・営業技術と連携してルミナリーサイトの構築
  • マーケティング予算範囲内でのアクションプランの⽴案・実施 (学会展示、セミナー、Web, 評価レポート作成等)
  • 営業チームと連携した販促企画・販売計画⽴案・実施、営業技術部活動へのサポート
  • Global/Region/Japanレベルへのレポーティングに求められるKPIの報告
• 事業開発業務
  • 該当事業領域における中長期戦略の策定
  • 潜在的パートナーの調査・計画立案・交渉等活動実施

Qualifications/Requirements

• 日本の医療業界（医療機器、製薬、IT）におけるマーケティングまたは営業経験があること
• 日本語が流暢であり、海外拠点の社内メンバーと日々電話会議を行える英語力を有すること
• 高いコミュニケーション能力があり、お客様との様々なシーンに対応するためのフットワークがあること
• 製品知識の習得後、お客様に対して基本的な製品紹介プレゼンテーションができること
• 現在の経験や知識に加えて、当社の製品やビジネスプロセスに関する知識を学ぼうとする意欲があること
• 高いモチベーションがあり、社内外の関係者と一緒に協働できるチームプレーヤーであること
• 医療業界で働く者としての高いインテグリティおよびコンプライアンス意識を有し、自らを律することができること
• 基本的なITスキルを有すること

Desired Characteristics

• 生体情報モニタの製品知識または周術期の臨床知識を有すること
• 複雑な事象を論理的に整理し、資料を用いて明瞭に説明できること
• お客さまのニーズや社内の課題に対する解決策を自ら立案できること
• 高額/複雑な取引を取りまとめた経験や、ソリューション営業の経験を有すること
• 部署横断でメンバーを巻き込み目標に向かって推進していけるプロジェクトマネジメントスキル
• 周囲のステークホルダーとの、オープンな相互フィードバックができ、前例に捉われず、既存業務を改善していく姿勢があること
• 海外の医療制度、医療事情に知見があること
• 日本国内で業務車両を安全に運転するための免許を有すること

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

GoldSeal 全製品における

1) 売上のドライブ (既存製品の売上拡大戦略構築や新規製品のプログラム策定)

2) 下取のドライブ (既存客先設置台数や再販需要、下取販売戦略等に基づく下取プログラム策定と下取オペレーションの実施)

3) Global Supplyのドライブ (APAC下取中古装置における、非APAC Regionへの供給拡大戦略構築)

4) 在庫金額/期間の適正化 (入庫数となる下取と、出庫数となるAPAC販売、Global Supplyの適切管理等)

5) オペレーションの最適化 (上記工程におけるオペレーションの最適化)

Must have (Required Qualifications)

• 日本語: ネイティブ、英語: ビジネス (メールはもちろん、英語での電話会議も多く発生します。)
• クロスファンクショナルPJTのリードを伴う本社業務の経験

もしくは、数字の管理を伴う営業の経験10年以上

• 課題発見、分析から解決までを一気通貫で行うリーダーシップ
• ビジネスや個人の成長への高いモチベーションとイニシアチブ
• 売上/KPI目標の達成やクロスファンクショナルPJT完遂への強いコミットメント

Nice to have (Desired Characteristics)

• 英語でのクロスファンクショナルPJTリード経験
• パワポ、エクセルスキル
• メーカーでの就業経験

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

Roles and Responsibilities

• Compiling lists of prospective customers and sales leads. Follow up as necessary
• Quote the product features and price according with key clients’ requests and technical requirements.
• Working with sales leaders, other sales representatives, and potential channel partners to increase prospects and drive closure of opportunities
• Responsible for driving Sales through managing a portfolio of both Direct Accounts and Channel Partners.
• Sales negotiation and deal closure at the customer, interfacing with all key buying influencers such as direct users of the product, biomedical engineering departments and other stake holders
• Demo tours all over the region to capitalize on opportunities that immediately satisfy customer needs while maintaining satisfactory after-sale relationships and development of long-term customer relationships.
• Providing pricing strategy and ensure pricing compliance for segment opportunities
• Estimating date of Forecasting orders and sales of assigned territory and submit monthly report
• Representing the company at trade association meetings to promote product and company
• Provide technical and clinical leadership during sales process by demonstrating full range of product features in the operating theater including potential uses, product capabilities and benefits to customers as needed
• Develop, coordinate, and deliver product training to customers on software, application and/or equipment use, monitor customer installations within assigned territory/region to improve customer satisfaction and maintain customer relationships
• Improve customer satisfaction and socket retention through continuing education on optimization of equipment utilization by customer
• Understand complete indirect distribution landscape (including competition landscape) and ceaselessly work to enhance our distribution. Keep looking out for new dealers as alternatives/backup, as appropriate.
• Provide support to distributors on day-to-day product inquiries, price negotiations, customer presentations, finding complementing products, share best practices from other countries/regions, etc.
• Develop, coach and train distributors to ensure they are effective in sales in their assigned product portfolio and geographical coverage.
• Plan and execute Tradeshow/Workshops/ClinicalTalks/show sites/Customer visits.
• Lead product demonstrations and customer trainings with surgical equipment in the Operating room

• At least one of the following core experiences: Minimum of 5 years clinical/ technical experience following certification with demonstrated clinical/technical skill in specific areas or at least 5 years commercialapplications/modalityexperience with demonstrated successes in high level customer interactions and sales scenarios
• Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System
• Demonstrated current x-ray imaging proficiencies preferably on surgical mobile C-arms
• Proven capability to interact with distributors and/or channel partner
• Knowledge and understanding of all Global Privacy and Anti-Competition Policies (including but not limited to GE Healthcare HIPAA Guidelines, NEMA Regulations, etc.) and operates within them to ensure that no company policy or US / Int’l Law is broken.
• Knowledge and understanding of all Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or US / Int’l Law is broken
• Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
• Complete all planned Quality & Compliance training within the defined deadlines
• Identify and report any quality or compliance concerns and take immediate corrective action as required
• Excellent verbal and written communication skills
• Excellent organizational skills
• Strong presentation skills

Total Rewards

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

Key responsibilities include (but are not limited to)

Key responsibilities include (but are not limited to):
• Develop and implement a business/sales plan for assigned channel/distributor and/or GEHC Japan commercial team aimed at achieving and exceeding sales turnover and financial return, within the most cost-effective route and time-frame.
• Actively manage the relationship with the assigned distributor to ensure alignment with company objectives.
• Proceed distributor/channel with the support & information needed to facilitate their effectiveness.
• Facilitate and support activities of Japanese commercial team to achieve the annual sales target.
• Create appropriate marketing materials to the region/country/segment and provide training to the dealers and Japan Sales Account Manager/Sales Specialists.
• Maintain a high level of technical and commercial competence on relevant WHC products, techniques and applications.
• Accurately forecast sales and growth opportunities within designated territory, using sales tools and applications. Prepare and participate in business reviews/forecasts for Regional Sales Management, to ensure a constant flow of information between Channel/Distributor and the Company.
• Maintain an awareness of competitor activities and developments and ensure that this information is collected and made available to the Region Manager.
• Deploy resources to meet financial / operating objectives including orders, revenue, contribution margin, and base cost control

• Make the annual plan and execute the national/regional WHC event and congress with the commercial team and the customers to manage the product branding & relationship with the regional KOLs.

Qualifications

Bachelor's Degree Minimum of 5 years of consultative sales experience including strategic selling and negotiation, or product marketing, product engineering or related field. Experience interfacing with both internal team members and external customers as a part of a solution-based sales process Experience of Ultrasound industry is of great advantage. Strong communication skills to synthesize complex issues and communicate into simple messages Willingness and ability to travel within the specified geographic region Excellent verbal and written communication skills both in Japanese and English

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

RA project leader is responsible for all RA tasks of own modality without detailed supervision by the direct manager. As a project leader, lead RA members to submit in time as necessary providing guidance from an experienced professional standpoint. Report to direct manager or to core-team co-workers about submission projects status when it’s requested. This role involves working closely with healthcare regulatory bodies and industry association and requires an in-depth understanding of key business drivers to accomplish work effectively.

Key Responsibilities:

• Provides regulatory input for product development to ensure compliance to regulatory requirements for target markets.
• Develops regulatory strategies to help guide regulatory submission pathways, taking into consideration regulatory, product claims and country regulatory dependencies to ensure optimized sequencing for submissions.
• Works with a cross functional team to prepare and submit regulatory submissions to regulatory authorities for the purpose of obtaining authorization for market launch.
• Assesses changes in existing products to and determines the need for new /revise licenses or registrations.
• Develops plan for timely submission of renewal registrations for applicable countries per business plan, to ensure continued product supply in those countries.
• Reviews and approves advertising and promotion material to ensure consistency with approved claims and regulatory requirements.
• Contributes to writing and editing technical documents.
• Assesses adverse events through approved license dossier to support Safety Management Team.
• Understands and applies regulatory requirements and their impacts for submissions. (Monitor new/revised requirements and investigate the impact to Japan registration. Triage entry and to be Subject Matter Expert as required.
• Researches, analyzes, integrates and organizes background information from diverse sources for regulatory submissions (Access to multiple sources to get necessary information with clear objectives and strategies.)
• Ensures compliance with pre- and post-market product approval requirements. (Lead communication with authorities as necessary and take appropriate action without detailed supervision of direct manager.)
• Supports regulatory inspections as required. (Support direct manager to have internal and　external audit.)
• Performs a broad variety of tasks in support of product and process design as assigned by the departmental manager.

Experience Requirements:

• A min. of 5 years experiences to handle product registration project as an independent Regulatory Affairs professional.
• QA/Safety Management experience is also preferred.
• Advanced level Japanese language skill to understand regulatory documents and to generate high quality submission package.
• Business level English (writing, reading, speaking) is required.
• Proven interpersonal skills and ability to communicate effectively with regulators, colleagues and business partners.
• Professional judgment and ability to operate with some autonomy, seeking senior guidance when necessary.
• Flexibility to adapt to different & unique process and cultures in new working environment. Especially, sharing mind, coaching skills and motivation to contribute for team, are preferred.

Required Behaviors:

• Servant Leadership:
  • Prioritize team and organizational needs.
  • Foster a supportive and collaborative environment.
  • Actively listen and provide constructive feedback.
  • Mentor colleagues and lead by example.
• Growth Mindset:
  • Embrace challenges and view them as growth opportunities.
  • Learn from setbacks and seek continuous development.
  • Encourage innovation and creative problem-solving.
• Lean Mindset:
  • Deliver value efficiently and eliminate waste.
  • Continuously improve operations using data-driven decisions.
  • Promote accountability and responsibility.
• Inclusive Leadership:
  • Value diverse perspectives and create an inclusive environment.
  • Seek input from diverse voices and challenge biases.
  • Foster equity and inclusion.
• Empower Entrepreneurial Spirit:
  • Encourage initiative and ownership.
  • Support risk-taking and experimentation.
  • Provide resources for innovative ideas and recognize efforts.