דרושים מנהל חשבון טכני ב-Fortinet ב-Greece

As Technical Account Manager you will develop a deep understanding about the customerneeds and challenges.

• Develop a deep understanding about the customer business/technical needs to provide
technical information, guidance and support
• Become a trusted advisor by proactively guide your customers with technical
recommendations and best practices
• Run advanced troubleshooting on the full range of Fortinet products, reproduce customer
environments on lab equipment, recommend potential new solutions
• Take initiatives and ownership of customer incidents to drive for timely resolutions
• Manage customer communications and expectations until the closure of each case
• Participate in customer conference calls or face to face customer meetings
• Produce service reports to summarize service activity and performance for key
stakeholders
• Report Software/Hardware related issues to R&D department and assure follow-up

Skills and Attributes Requirements:
• Good understanding of data networking protocols, specifically TCP/IP, routing and
switching
• Hands-on experience on security products and technologies (e.g. Firewalls, IDS/IPS,
DDos, VPN, Web application Firewall)
• Strong troubleshooting and problem solving skills
• Face to face and remote customer management experience
• Previous experience in a technical support position with telco or large enterprise space.
• Strong interpersonal and communication skills
• Previous experience on Fortinet products is an advantage
Educational and Experience Requirements:
• Minimum of 6 years of experience in a technical support/post-sales role
• Bachelor’s degree in Computer Science, Software Engineering or related field, or an
equivalent experience.
•Fortinet certification FCP, FCSS, FCX is a distinct advantage (OR A VALID NSE4/7/7)

Must be fluent in Greek and English

Office based 4 days a week

Able to work via many go to markets:

1. Laison directly with end-users
2. Leverage and assist local channel partners and consultants
3. Leverage and assist local Fortinet sales teams
4. Leverage partnership with main OT visibility vendors
5. Raise awareness on central government on critical infrastructure, NIST etc

Present the OT portfolio and FTNT’s OT strategy in local conferences

Achievement of agreed quarterly sales goals. Ensure of perfect coverage of the market

Report sales activity across the region and help accurately forecast pipeline.

Increasing Brand Awareness

The individual will be required to assist the sales teams in presenting to customers to increase credibility and confidence for Fortinet OT Services. The role will not include account management responsibilities but will include opportunity assistance on a case by case basis.

Channel and Partner Training

Sales training for Partners and Resellers will be on an as required basis. This will be Sales training to assist the partners in identifying and qualifying opportunities.

Internal Training

Job Experience Required:

• Working experience in Operational Technology industry and understanding of underlying systems such as PLCs, SCADA, DNS, CNC, BAS, energy monitoring etc

• A proven track record of quota achievement and demonstrated career stability

• Excellent presentation skills at all levels.

• Excellent written and oral communication skills

• A self-motivated, independent thinker who can move deals through the selling cycle

• minimum 4 years sales experience selling to Fortune 1000 Major Accounts.

• Candidate must thrive in a fast-paced, ever-changing environment.

• Competitive, Self-starter, adaptive in an overlay organization

• Greek or Hungarian language or both would be a plus

At Fortinet you will

• Learn and demonstrate a fundamental understanding of Fortinet’s technology in order to articulate our value proposition to decision-makers.
• Develop strong relationships with customer contacts up to Executive C-level to gain insight into their business imperatives and IT drivers, enabling development of a strategy to sell Fortinet solutions.
• Sell Fortinet products and services through a consultative selling approach and maintain good relationships with key individuals within the accounts.
• Research customers, identify decision makers, educate prospects and qualify buying interest and sense of urgency.
• Create and implement strategic account plans through a consultative selling approach focused on attaining enterprise-wide deployments of Fortinet products and services
• Develop strategies and orchestrate company resources to maximize sales volume within assigned accounts.
• Effectively engage and build cooperative relationships with System Engineers, Channel Managers, and specialist sales team and executives as required.
• Drive quarterly business reviews with customer to ensure value from Fortinet investment.
• Ensures the customer is kept up to date with Fortinet product roadmaps enabling the customer to plan and mitigate risks to their business.

Apply if you

• Have a proven track record of enterprise sales experience in hi-tech industry (preferably Cybersecurity and Networking) developing strategic customer relationships.
• Have experience selling into the Financial sector
• Possess a consistent track record of quota (over) achievement and demonstrated both career stability and growth.
• Are a highly motivated self-starter with a competitive personality, strong attention to detail, and a hunger to win.
• Have exceptional communication skills, both oral and written, coupled with excellent listening skills.
• Fluency in Polish and English is a must.

At Fortinet you will

• Learn and demonstrate a fundamental understanding of Fortinet’s technology in order to articulate our value proposition to decision-makers.
• Develop strong relationships with customer contacts up to Executive C-level to gain insight into their business imperatives and IT drivers, enabling development of a strategy to sell Fortinet solutions.
• Sell Fortinet products and services through a consultative selling approach and maintain good relationships with key individuals within the accounts.
• Research customers, identify decision makers, educate prospects and qualify buying interest and sense of urgency.
• Create and implement strategic account plans through a consultative selling approach focused on attaining enterprise-wide deployments of Fortinet products and services
• Develop strategies and orchestrate company resources to maximize sales volume within assigned accounts.
• Effectively engage and build cooperative relationships with System Engineers, Channel Managers, and specialist sales team and executives as required.
• Drive quarterly business reviews with customer to ensure value from Fortinet investment.
• Ensures the customer is kept up to date with Fortinet product roadmaps enabling the customer to plan and mitigate risks to their business.

Apply if you

• Have a proven track record of selling into Medium Business in the hi-tech industry (preferably Cybersecurity and Networking) and developing strategic customer relationships.
• Possess a consistent track record of quota (over) achievement and demonstrated both career stability and growth.
• Are a highly motivated self-starter with a competitive personality, strong attention to detail, and a hunger to win.
• Have exceptional communication skills, both oral and written, coupled with excellent listening skills.