דרושים Img Sta Site - Supplier Technical Assistance -electrical Commodities ב-Ford ב-Thailand

Conduct onsite evaluation visits for Priority commodities as per GPDS supplier engagement process for new programsReview supplier incremental tooling work plans compliance to PPAP (Production Part Approval Process) requirementsDrive capacity/uplift actions implementation with suppliers inline with the GCP study requirementsMonitor supply status of 24/7 roster suppliers and Blue bar status of PPAPs beyond implementation timingReview supplier Capacity Analysis Reports (CAR) for compliance to uplift capacity requirementsDrive robust Supplier Failure Mode Avoidance through PFMEA, SCCAF, CP reviews, Manufacturing feasibility reviews and Health chart deployment as applicableDrive Supplier manufacturing health chart compliance and support development of new health chartsDrive suppliers for Special process compliance with the support of STA Technical SpecialistsDrive continuous improvement in manufacturing excellence with the assigned sites through Q1-MSA deployment, Q1 attainment/ retention, Health chart deployment, Supplier training as required.Drive deployment & improvement of Quality performance requirements (Q1, QR, TGW, R/1000, CPU), through Warranty Reduction, Benchmarking, Lean Manufacturing, G8D (Global 8 Disciplines) methodology, PFMEA (Process Failure Mode Effect Analysis), SPC (Statistical Process Control), Gage R&R (Repeatability and Reproducibility), Gage R&R (Repeatability and Reproducibility), etc.) as requiredDrive new supplier site evaluations and Supplier Risk Assessment on new sourcing in support of GCST, identifying Risk Mitigation.Drive closure of supplier process Quality issues related to Stop Ship/Build, BSAQ (Balanced Single Agenda for Quality) projects and Field Action Stop Ship/Prevent ActionDrive compliance to all organizational and corporate training requirements and SIM process compliance.

Key Roles and Responsibilities of Position

· Drive Flawless Launches at assigned supplier sites, collaborating with Launch STA team (Ex: Schedule A, PPAP (Production Part Approval Process), Supplier Quality Issues resolution). Escalate significant issues promptly and ‘date to green’ plan to appropriate management

· Conduct onsite evaluation visits for Priority commodities as per GPDS supplier engagement process for new programs.

· Review supplier incremental tooling work plans compliance to PPAP (Production Part Approval Process) requirements

· Drive capacity/uplift actions implementation with suppliers in line with the GCP study requirements

· Drive Supplier Process capacity issues resolution as needed – Production constraint risk mitigation working with Ford and Supplier teams and manage “date to green” plan

· Monitor supply status of 24/7 roster suppliers and Blue bar status of PPAPs beyond implementation timing

· Review supplier Capacity Analysis Reports (CAR) for compliance to uplift capacity requirements.

· Drive robust Supplier Failure Mode Avoidance through PFMEA, SCCAF, CP reviews, Manufacturing feasibility reviews and Health chart deployment as applicable.

· Drive Supplier manufacturing health chart compliance and support development of new health charts

· Drive suppliers for Special process compliance with the support of STA Technical Specialists

· Drive continuous improvement in manufacturing excellence with the assigned sites through Q1-MSA deployment, Q1 attainment/ retention, Health chart deployment, Supplier training as required.

· Drive deployment & improvement of Quality performance requirements (Q1, QR, TGW, R/1000, CPU), through Warranty Reduction, Benchmarking, Lean Manufacturing, G8D (Global 8 Disciplines) methodology, PFMEA (Process Failure Mode Effect Analysis), SPC (Statistical Process Control), Gage R&R (Repeatability and Reproducibility), Gage R&R (Repeatability and Reproducibility), etc.) as required.

· Drive new supplier site evaluations and Supplier Risk Assessment on new sourcing in support of GCST, identifying Risk Mitigation.

· Drive closure of supplier process Quality issues related to Stop Ship/Build, BSAQ (Balanced Single Agenda for Quality) projects and Field Action Stop Ship/Prevent Action

· Drive compliance to all organizational and corporate training requirements and SIM process compliance.

· Drive SIM process compliance.

Data Analysis & Reporting:

• Conduct in-depth analysis of sales data, market trends, customer purchasing patterns, and competitor activities within the aftermarket parts sector across IMG markets. (focus on assigned markets)
• Develop and maintain comprehensive dashboards, reports, and analytical tools to track key performance indicators (KPIs) related to parts wholesale sales, profitability, and market share.
• Identify variances, anomalies, and opportunities within sales data, translating complex findings into clear, concise, and actionable recommendations for the Parts Wholesale Manager and regional teams.
• Utilize advanced analytical techniques to forecast sales trends, model potential business scenarios, and evaluate the effectiveness of sales programs and incentives.

Aftermarket Business & Commodity Product Expertise:

• Specialize in understanding the dynamics of commodity aftermarket products (e.g., batteries, brakes, filters, engine oils), including pricing strategies, competitive landscape, supply chain considerations, and customer demand drivers.
• Provide expert insights into market sizing, segmentation, and growth potential for various parts categories within the IMG region.
• Monitor industry trends, technological advancements, and regulatory changes impacting the aftermarket parts business.

Multi-Make Product Strategy Support:

• Actively support the Parts Wholesale Manager in the conceptualization, development, and execution of multi-make product strategies, from initial market assessment to launch and ongoing performance monitoring.
• Analyze potential multi-make product opportunities, evaluating market demand, competitive positioning, and financial viability.
• Collaborate with product development, supply chain, and market teams to ensure seamless integration and successful rollout of multi-make parts programs.
• Track the performance of multi-make parts sales, identifying areas for improvement and recommending strategic adjustments.

Strategic Insights & Recommendations:

• Proactively identify emerging market opportunities and potential challenges, providing strategic recommendations to optimize parts sales and market penetration.
• Support the development of regional sales targets and strategic plans by providing data-backed insights and analytical support
• Assist in evaluating the effectiveness of various route-to-market strategies and proposing enhancements based on data analysis.

Program & Incentive Evaluation:

• Measure the impact and return on investment (ROI) of sales programs, marketing campaigns, and incentive structures designed to drive parts wholesale sales.
• Provide analytical support for the design and refinement of incentive programs for dealers, distributors, and other channel partners.

Cross-Functional Collaboration:

• Work closely with cross-functional teams including product development, logistics, markets, markets feet on the street and finance to ensure alignment and support for aftermarket parts initiatives.
• Present findings and recommendations to various stakeholders, adapting communication style to different audiences.

Define the Ford Pro Communication Strategy for IMG

• Lead Ford Pro Brand Communications Strategy to launch and sustain the Ford Pro in IMG successfully. Enable and support IMG Markets with integrated customer communications strategic capability and development
• Responsible for creating Ford Pro IMG brand and integrated customer communications strategy playbook. Develop brand communication architecture and strategies; Lead rollout of Ford Pro brand strategy and guidelines across IMG
• Determine what Ford Pro means in IMG from a marketing perspective by defining central brand vision of holistic value (product, services, experiences, etc) that Ford Pro provides to different types of IMG commercial customers (large fleets, small business owners, etc.). Develop the communication strategy and playbook for how Ford Pro communicates this integrated value proposition in IMG
• Adapt Ford Pro global proposition to IMG, keeping consistency with global brand vision, brand strategy & messaging while customizing to ensure local relevance in IMG. Collaborate with global team to ensure brand strategic alignment
• Partner closely and support the Ford Pro IMG central team and markets to decide when to launch and communicate the Ford Pro brand relative to the readiness level of local commercial vehicle capabilities and ecosystem (product lineup, sales, modification, servicing, software/connectivity, financing, etc).
• Serve as regional SPOC for regional scalable creative asset development programs

Develop the Marketing GTM plan

• Deliver launch effectiveness and efficiency through an optimized Marketing GTM plan
• Lead development of regional Marketing GTM launch plans and support local execution. Team up with markets to define the Ford Pro GTM marketing approach and plan in each IMG market. Provide marketing leadership, value-added guidance and co-planning to maximize marketing launch impact in the local ecosystem
• Adapt and scale Marketing GTM launch success, lessons, and strategies from the lead market to other markets
• Steer regional Marketing Communication Governance through launch preparation milestones and GTM forums. Co-lead the integrated Marketing GTM Process of new
• Ford Pro products, services, and experiences in close collaboration with global, regional, and local marketing leads

Support Markets’ Commercial Initiatives

• Provide strong marketing support to markets on B2B enablers, initiatives, and program expansions when required. Give marketing inputs to help expand Ford Pro commercial offerings and services such as Ford Pro Converter, telematics, website development, etc.
  

Leads IMG Integrated Customer Communications Strategy across Brand, Product and Experiences

• Owns and leads development of integrated customer communications strategy and content spanning Marketing, Social, CX, FCSD, VP and Connectivity, including Strategic Intent and Creative Brief through to Brand Story and Creative Development.
• Responsible for integrated customer communications strategy playbook, adoption, and sustainment.
• Enables and supports IMG local Markets with integrated communications strategic capability and development.
• Responsible for overall integrated customer journey communication architecture, moments, and resulting strategies
• Determines role of Brand, Product, CX, and CRM offerings in customer communications strategy.
• Acts as primary IMG Central liaison with local Market MarCom leads for customer communications, ensuring collaboration and integration of central initiatives.
• Leads and provides strategic counsel on IMG market research programs relating to customer communications.
• Leads IMG Marketing Communications strategic business projects, reviews and sprints as required.
• Supports on marketing strategy for special IMG business and communications projects.
• Sets the early direction of brand and customer communication strategy to support IMG’s EV transformation, inclusive of Connectivity and Marketing Services.

Leads IMG interface with Global Marketing for Brand, Product and Experiences

• Represents IMG in Global Marketing meetings and leads responses to Global/CMO office assignments on customer communications integration/assets working with Agency partners and market leads.
• Serves as regional SPOC for both IMG led and globally led Asset Development programs, including the IMG-led Ranger global assets workstream.
• Responsible to champion and manage IMG Brand Licensing and Merchandising requirements with global office.
• Leads rollout of global brand strategy and guidelines across IMG

Manages Agency partners to deliver Integrated Customer Communications

• CX: Defines and leads CX customer communications strategy and content
• Connectivity: Leads integrated customer communications of Connectivity offerings e.g. FordPass / SYNC®
• Manages Fixed Marketing budgets, identifies ongoing efficiencies and business optimization opportunities related to assets and communications.
• Co-leads annual Agency rating process and global submissions/reviews related to customer communications.

Leads Development of regional scalable Creative Assets for Brand, Product and Experiences

• Leads development of scalable demand creation/fulfillment mid-funnel content.
• Leads development of regional launch and sustainment of 360° creative assets in support of local market requirements ensuring maximum flexibility, reusability, and production efficiency between IMG markets.
• Supervises agency resources and regional launch budget on delivery of assets as defined in the Scope of Work.

Leads Development of Marketing GTM Launch Plan

• Leads development of centralized marketing launch/GTM plans and execution for IMG.
• Leads IMG regional marketing launch meetings and activities as required.
• Leads integration of marketing launch plans cross-functionally e.g. Media Comms, CX, Training, etc
• Leads and governs centrally led IMG Product / Non-Product GTM customer communication planning.

Co-Leads Regional Marketing Communication Governance

• Responsible for IMG governance and implementation of global brand framework, standards and tools.
• Co-leads the integrated marketing GTM process of new products, services, and experiences for IMG, in close collaboration with global, regional, and market business leads.
• Co-leads Brand, Product, Service, and Experiences Immersions, Launch Review milestones, and GTM meetings.
• Leads IMG governance processes and interfaces with market partners on Brand, Product and Experience as relates to Marketing Communications.

Guides Effective, Efficient Media Strategy

• Develops regional media strategy and tools to support market media effectiveness and efficiency.
• Responsible to lead scalable regional media partnership innovation, pilots, and test/learn initiatives e.g. Google, etc.
• Reviews regional media spend and performance, provides guidance on effectiveness/efficiency opportunities.

Direct Reports

• Actively manages and develops LL6/GSR direct reports, supporting talent growth and retention
• IMG Marketing Integration Fulfillment Manager [LL6]. GM IMG MS&I strategizes/designs/plans customer communications integration while Marketing Integration Fulfillment Manager ensures implementation end-to-end.
• IMG Governance and Distributor Marketing lead to support with GTM coordination, agency scope, and distributor marketing materials.

• Ensure all PRC Sites in IMG operate in a safe manner and meet all external/internal OH&S requirements.
• Manage, with the site PRC Supervisors, all personnel
• Represent IMG PRCs at a Global level
• Own and deliver PRC KPI’s
• Manage and Maintain Parts Return and Shipment within the IMG region.
• Develop and Manage an effective L2 and L3 Parts Testing and Teardown Plan on Warranty Components
• Manage Engine and Transmission Teardown process for IMG
• Develop and Manage Red Table Review (RTR) processes for IMG
• Develop and Manage a Dealer Control Strategy for IMG
• Lead the development of PRC processes and systems to ensure an effective outcome.
• Manage IMG PRC Cost Budget
• Complete Other Assignment / Projects as required

Launch and Localization of VP accessory parts follow GPDS/VPPDS process:

• Coordinating Local development of body Exterior/ Interior/Chassis & Electrical Genuine Ford Accessories, e.g. Spoiler, Bumper Grille, Sports bar, Roller shutter, canopy, Snorkel, Hoop steps, Alloy wheels, Spray in bed liner, Tonneau cover, Cargo Barrier, net, mat and trunk tray etc.,
• Create and manage commodity BOM locally and ensure no BOM errors.
• Create and manage Project time plan for every commodity and track to meet program Milestones.
• Take care of Material development (Plastics, Paints, Rubber etc.,) and lead all activities till AAR sign off.
• Take responsibility of part development through validation (DV/PV) and launch including problem solving for engineering issues
• Lead and participate all cross functional team and Launch meetings.
• Lead and participate color Harmony, FTN and craftsmanship reviews and ensure proper sign off for all local commodities.
• Participate & Lead build event and close all issues (AIMS) with CFT support.
• Consult with VP LVEA to clarify engineering constraints & requirements for VP new accessory design.
• Work with Local PM and ensure all deliverables can meet each milestone on time