דרושים Senior Key Account Manager ב-Flywire ב-Mexico, Mexico City

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are:

Today we support more than 4,800 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies.

With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

We are seeking a motivated to join our growing team in Latin America. This role is designed for an ambitious professional who will support the regional sales organization by generating leads, assisting in the sales cycle, and building strong client relationships. The Junior Sales Manager will be a key contributor to expanding Flywire’s footprint in the education sector across Latin America, with a strong focus on Mexico.

Key Responsibilities

• Support the full sales cycle by assisting in prospecting, lead qualification, and follow-up with prospective clients.
• Execute lead generation activities to constantly feed the pipeline.
• Maintain accurate records in the CRM and track pipeline progress.
• Assist in preparing proposals, presentations, and sales documentation.
• Collaborate with senior Sales Managers to develop tailored solutions that address client needs.
• Gain a deep understanding of Flywire’s product offering and value proposition.
• Reflect Flywire’s values in all internal and external communication.
• Work closely with internal teams (marketing, solution consulting, partnerships, operations) to ensure seamless client engagement.
• Continuously improve through coaching, feedback, and self-learning.

Here's What We're Looking For:

• Bachelor’s degree in Business, Marketing, Economics, or a related field (or equivalent experience).
• Previous experience in a commercial, business development, or sales support role (internship or 2–4 years experience preferred).
• Understanding of the higher education industry in Mexico is a strong plus.
• Highly motivated and target-driven, with excellent communication and organizational skills.
• Strong teamwork spirit and collaboration skills.
• Ability to prioritize tasks, manage time effectively, and deliver on deadlines.
• Comfortable creating and delivering presentations.
• Familiarity with CRM tools and MS Office Suite; Mac applications knowledge is a plus.
• Bilingual: must be fluent in Spanish and comfortable communicating in English.

This position reports to the VP, Sales, EDU LATAM

What We Offer:

• Competitive compensation, including Restricted Stock Units
• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness) with Global FlyMates
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
• Great Talent & Development Programs

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer. With over 30 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.

Flywire is an equal opportunity employer.

#LI-Remote

Who we are:

Flywire is a global payments enablement and software company, delivering high-stakes, high-value payments across the global education, healthcare, travel and B2B industries. Today, we’ve digitized payments for more than 4,500+ global clients in more than 140 currencies across 240 countries and territories around the world. And, we’re just getting started!

With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

The Opportunity

Flywire is seeking a strategically minded Business Development Manager (BDM), Agent Partnerships in Mexico to focus on identifying and signing up new agent partners, in addition to developing deeper relationships with existing clients. This role involves gaining a deep understanding of potential partners' businesses and aligning Flywire’s products and services with their objectives. The goal is to build new partnerships, grow existing relationships, increase the utilisation of our platforms, and ultimately drive revenue.

Reporting directly to the Director, Agent Partnerships, ANZ, SEA and LATAM, the BDM, Agent Partnerships will work closely with Sales, Implementation, and Client Optimization teams to execute strategies designed to drive growth, uncover new business potential, increase revenue, and ensure our partners have the best payment experience and support in the industry.

In this role, you will represent a key driver of growth potential within the overall Mexico business. You will focus on signing up new agent partners, identifying growth opportunities within the market, and maximising revenues through Flywire’s services and integrations. You will also help identify strategic partnerships for the Mexico market, including growth and optimization strategies for our new partner network. You will focus on the execution of strategies and tactics designed to increase user growth, support existing clients, improve retention, identify opportunities for improvement, develop local agent networks, provide accurate and timely issue resolution and assure EDU Agents understand Flywire’s platform.

This role will touch on many of our Flywire Values:

Execution

• Execute and manage the overall Agent Partnership strategy for Mexico, aligned with the global strategy.
• Become an expert user of the Flywire Agent Platform
• Assist and manage on-boarding process for new agents and partners (f2f or virtual.)
• Gain a clear understanding of potential agents’ goals at an organisational, branch, and counsellor level and ensure these are documented in strategic partner-specific account plans
• Provide support to existing agents and partners. Be the ‘go to’ person in country for inquiries and questions.
• Work with agents and partners to increase payer utilisation and growth.
• Guide/advise partners on industry best practices and trends.
• Manage proposal writing, contract negotiations, and onboarding of new partners.
• Maintain meticulous organisation and prioritisation to ensure momentum on activities.

Ambitious Innovation

• Identify and map Flywire’s wallet share of new payment flow opportunities and unearth new opportunities for Flywire products and services
• Evaluate the role of technology and innovation in account management within the Mexico agent partnership market. Identify innovative solutions and technologies that can enhance partner engagement, streamline processes, and improve overall customer experience.
• Adopt a data-driven approach, working alongside Client Analysts, to spot potential risks before they materialise and create a ‘no drama’ environment.
• Identify new opportunities and work closely with senior leadership in the Agent Partnership team to identify and execute strategies in Mexico.

Global Collaboration

• Project management: delivery and implementation of our solutions, working together with our product, technical, and operational departments (Client Success and Implementation teams, etc.).
• Foster global collaboration and connectivity within Flywire, breaking down geographical barriers.
• Collaborate with sales and marketing on additional efforts (forums, partner referrals, etc.).
• Organise materials and attend events and expos where Flywire is present.

Team Collaboration

• Work closely with the sales team to ensure there is a clear understanding of objectives and escalate support requests or issues as appropriate.
• Contribute to a successful culture by supporting each team member’s plan and strategy on their individual accounts to achieve KPIs and revenue goals.
• Collaborate on territory and account distribution among the sales team.
• Participate in setting goals and KPIs.

Evolved Learning

• Keep up to date with product enhancements and present products and services to agents and partners in an informative, educational, and consultative manner.
• Contribute to internal projects as assigned, building up specific areas of expertise that can benefit the whole team (where appropriate).
• Track all activities and opportunities in CRM and ensure database integrity, holding yourself accountable for having all activities and opportunity funnel tracked in CRM.
• Follow best practices to acquire and implement the Flywire solution.

Here’s What We’re Looking For:

• 5 years or more of experience in International Education outbound.
• Willingness to travel.
• Excellent written and verbal communication skills in English and Spanish, Portuguese would be advantageous but not necessary.
• Proficient presentation skills and ability to address all levels including senior executives.
• Strong attention to detail, time management and organisational skills.
• Excellent interpersonal, analytical, and planning skills.
• Problem solving and project management skills.
• The ability to work alone as well as part of a team.
• Experience in the higher education industry (helpful).
• Salesforce experience (a plus).
• Excellent interpersonal, analytical, and planning skills.

What We Offer:

• Competitive compensation, including Restricted Stock Units
• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices diversity, gender equality, and inclusion are at the core of our people agenda. We believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.

Who we are:

Flywire is a global payments enablement and software company, delivering high-stakes, high-value payments across the global education, healthcare, travel and B2B industries. Today, we’ve digitized payments for more than 4,500+ global clients in more than 140 currencies across 240 countries and territories around the world. And, we’re just getting started!

With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

The Opportunity

Flywire is seeking a strategically minded Business Development Manager (BDM), Agent Partnerships in Mexico to focus on identifying and signing up new agent partners, in addition to developing deeper relationships with existing clients. This role involves gaining a deep understanding of potential partners' businesses and aligning Flywire’s products and services with their objectives. The goal is to build new partnerships, grow existing relationships, increase the utilisation of our platforms, and ultimately drive revenue.

Reporting directly to the Director, Agent Partnerships, ANZ, SEA and LATAM, the BDM, Agent Partnerships will work closely with Sales, Implementation, and Client Optimization teams to execute strategies designed to drive growth, uncover new business potential, increase revenue, and ensure our partners have the best payment experience and support in the industry.

In this role, you will represent a key driver of growth potential within the overall Mexico business. You will focus on signing up new agent partners, identifying growth opportunities within the market, and maximising revenues through Flywire’s services and integrations. You will also help identify strategic partnerships for the Mexico market, including growth and optimization strategies for our new partner network. You will focus on the execution of strategies and tactics designed to increase user growth, support existing clients, improve retention, identify opportunities for improvement, develop local agent networks, provide accurate and timely issue resolution and assure EDU Agents understand Flywire’s platform.

This role will touch on many of our Flywire Values:

Execution

• Execute and manage the overall Agent Partnership strategy for Mexico, aligned with the global strategy.
• Become an expert user of the Flywire Agent Platform
• Assist and manage on-boarding process for new agents and partners (f2f or virtual.)
• Gain a clear understanding of potential agents’ goals at an organisational, branch, and counsellor level and ensure these are documented in strategic partner-specific account plans
• Provide support to existing agents and partners. Be the ‘go to’ person in country for inquiries and questions.
• Work with agents and partners to increase payer utilisation and growth.
• Guide/advise partners on industry best practices and trends.
• Manage proposal writing, contract negotiations, and onboarding of new partners.
• Maintain meticulous organisation and prioritisation to ensure momentum on activities.

Ambitious Innovation

• Identify and map Flywire’s wallet share of new payment flow opportunities and unearth new opportunities for Flywire products and services
• Evaluate the role of technology and innovation in account management within the Mexico agent partnership market. Identify innovative solutions and technologies that can enhance partner engagement, streamline processes, and improve overall customer experience.
• Adopt a data-driven approach, working alongside Client Analysts, to spot potential risks before they materialise and create a ‘no drama’ environment.
• Identify new opportunities and work closely with senior leadership in the Agent Partnership team to identify and execute strategies in Mexico.

Global Collaboration

• Project management: delivery and implementation of our solutions, working together with our product, technical, and operational departments (Client Success and Implementation teams, etc.).
• Foster global collaboration and connectivity within Flywire, breaking down geographical barriers.
• Collaborate with sales and marketing on additional efforts (forums, partner referrals, etc.).
• Organise materials and attend events and expos where Flywire is present.

Team Collaboration

• Work closely with the sales team to ensure there is a clear understanding of objectives and escalate support requests or issues as appropriate.
• Contribute to a successful culture by supporting each team member’s plan and strategy on their individual accounts to achieve KPIs and revenue goals.
• Collaborate on territory and account distribution among the sales team.
• Participate in setting goals and KPIs.

Evolved Learning

• Keep up to date with product enhancements and present products and services to agents and partners in an informative, educational, and consultative manner.
• Contribute to internal projects as assigned, building up specific areas of expertise that can benefit the whole team (where appropriate).
• Track all activities and opportunities in CRM and ensure database integrity, holding yourself accountable for having all activities and opportunity funnel tracked in CRM.
• Follow best practices to acquire and implement the Flywire solution.

Here’s What We’re Looking For:

• 5 years or more of experience in International Education outbound.
• Willingness to travel.
• Excellent written and verbal communication skills in English and Spanish, Portuguese would be advantageous but not necessary.
• Proficient presentation skills and ability to address all levels including senior executives.
• Strong attention to detail, time management and organisational skills.
• Excellent interpersonal, analytical, and planning skills.
• Problem solving and project management skills.
• The ability to work alone as well as part of a team.
• Experience in the higher education industry (helpful).
• Salesforce experience (a plus).
• Excellent interpersonal, analytical, and planning skills.

What We Offer:

• Competitive compensation, including Restricted Stock Units
• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices diversity, gender equality, and inclusion are at the core of our people agenda. We believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.

Who we are:

Flywire is a global payments enablement and software company, delivering high-stakes, high-value payments across the global education, healthcare, travel and B2B industries. Today, we’ve digitized payments for more than 4,000+ global clients in more than 140 currencies across 240 countries and territories around the world. And, we’re just getting started!

With over 1,300+ global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

The Opportunity:

We, at Flywire, are looking for a strategic minded
Senior Key Account Manager , in our LATAM region, reporting to Managing Director LATAM, to work within an existing portfolio of education key accounts. As a senior member of our LATAM team, you will play a crucial role in driving revenue growth, fostering client satisfaction, and identifying opportunities for expansion within your portfolio of accounts through the implementation of key account management best practices.

You will aim to continuously improve and expand our relationships within your accounts in an effort to grow and retain the value of these partnerships for Flywire. This role offers an exciting opportunity to play a key part in shaping the success of our portfolio in the LATAM region.

Key Responsibilities:

• Define and lead the strategy for growing and protecting Flywire’s Key Accounts in LATAM, keeping account plans aligned with client goals.

• Project manage strategic initiatives to achieve clients' business objectives.

• Coordinate Client Optimization teams to maximize client utilization of functionalities.

• Identify new opportunities for Flywire products and services and own the upsell process.

• Organize and prioritize revenue-driving activities.

• Manage proposal writing, contract negotiations, and renewals.

• Collaborate with Client Success and Solution Consultants to understand client operations.

• Oversee deployment of Flywire assets with Implementation and Client Success teams and coordinate the work of broader account team, ensuring there is a clear understanding of what we are trying to achieve with a client and escalating support requests or issues as appropriate

• Create a cadence of client connections across function and department to keep a pulse on the client and their key stakeholders, managing any risks which may arise, and documenting engagement through stakeholder mapping

• Provide insights on the LATAM market and identify new growth opportunities.

• Mentor other Account Managers on best practices and strategies.

• Ability to digest and convey complex industry related information/best practices and, in doing so, become a trusted advisor to the client

• Provide expertise and insight to leadership on the LATAM market and play a key role in identifying new growth opportunities in the region and building pipeline for the portfolio

Here’s What We're Looking For:

• 6+ years of proven experience in client/account management or sales, preferably in a global or multinational organization

• Experience in consultative sales; the ability to build rapport quickly, identify and diagnose business problems, demonstrate products remotely, or in person, and meet the specific customer needs with effective solutions

• Experience managing and developing relationships with executive and key decision makers

• A natural project manager, organizing the process of capturing revenue from the account; Comfortable coordinating the plan, the people on the team, and making sure everything gets done

• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively

• Excellent communication and interpersonal skills, with the ability to build rapport and credibility with senior executives

• Very strong attention to detail, time management and organizational skills

• Ability to professionally handle client issues and problem solve to implement win, win solutions

• Demonstrated leadership experience

• Willingness to travel 25% of the time

What We Offer:

• Competitive compensation, including Restricted Stock Units
• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices diversity, gender equality, and inclusion are at the core of our people agenda. We believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.