דרושים Account Support Associate - Senior ב-Ey ב-United States, Minneapolis

Key Responsibilities:

• Add value and improve margin through: Reduction of time that firm executives (Manager through Eng. Partner) spend on coordination and project management activities, by transferring non-technical tasks and enabling client service professionals to reinvest time in technical service deliveries, pipeline / sales growth, and other client-related activities ; Strong non-technical service line knowledge, such as “end-to-end” business processes and methodologies, compliance requirements, and general terminologies, for effective project management ;Active participation and contributions to executive meetings, from building agenda to action items/milestones management and Increased cost efficiencies for the account teams resulting from skillful facilitation and enablement of offshore (GDS) resources.
• Improve quality through: Operating as a single point of contact for day-to-day coordination of client service professionals (primary and international teams) and deliverables, CBS resources (FMA, BD, EM, GDS, etc.), and key stakeholders that may include external client contacts; Streamlining all communications and team processes for increased efficiencies; Functioning as a subject matter resource for firm tools, including MMT, Mercury, PACE, RPA, GIS System, Canvas, Atlas, ISP, Global Analytics, SharePoint; Maintaining process documentations for enhanced knowledge sharing and business continuity and Exploring, identifying, and applying best practices for optimal team workflows and day-to-day operations
• Mitigate risks through: Serving as a dedicated team resource to perform due diligence work (i.e., independence, pre-approvals, and pipeline management) and ensure adherence to regulatory and compliance requirements; and providing in-depth analysis on engagement economics and other financial analytics (e.g., budget vs. actuals, billings, leverage, and fees)
• Contribute to the ASA practice development through: Active participation and involvement in the onboarding, training, and continued coaching of new and existing members

To qualify, candidates must have:

• Ability to effectively manage stakeholder expectations, concurrent projects, and prioritize multiple tasks and competing deadlines
• A strong executive presence with listening, influencing, and excellent interpersonal skills, and an ability to proactively manage upwards
• Excellent presentation skills with ability to summarize essential information for executives
• Strong organization, analytical/math, attention to detail, prioritization, project management and client service skills
• Effective delegation and time management skills, including ability to supervise offshore (GDS) resources
• Solution oriented; address all relevant information/data and develop practical solutions
• Strong critical thinking skills with creative and curious approach to tackle complex challenges, leveraging internal tools and resources to achieve favorable results
• Strong knowledge of service line and engagement, and of the firm’s structure, key personnel and organizational policies/procedures
• Perform high-quality work and apply diligence in follow up
• Effectively summarize and conclude on work, applying appropriate documentation standards
• Protect confidential and proprietary information
• Master use of intermediate functions of firm standard and service line-specific software applications and databases, e.g., MS Excel, MS PowerPoint, and other firm tools including MMT, Mercury, PACE, RPA, GIS System, Canvas, ISP, Global Analytics, SharePoint, etc.
• Often work at client location; may require travel
• Bachelor’s degree or equivalent work experience
• Prior project management experience
• Preferred experience in a professional services environment
• Approximately 5-7 years in a related field

Senior Consultant, Supply Chain and Operations, UK

Be it in the public sector as governments build new supply chains to respond to the changing needs of citizens, or in the private sector as national and international markets face unparalleled disruption.

Leverage and expand your experience in commercial and procurement innovation to be at the forefront of shaping leading practices. Develop and impart your experience on those you work with to help create the next generation of leaders.

Automation, Artificial Intelligence, Internet Of Things (IOT) and Block Chain; as well as leading procurement (Source to Pay) technology.

As a Senior Consultant, you’ll balance internal and external responsibilities, comprising client, business development support, operational and personal development.

Focus on our clients

• Build maintain and strengthen relationships and be a trusted advisor in at least one form of supply chain i.e., operations, planning, procurement, manufacturing etc.
• Contribute/lead a workstream within a project and be capable of managing activity to complete deliverables within your remit
• Contribute and be an active member of a core project team, often working with others from different parts of EY’s world

• Contribute to the development of proposals to showcase some of our leading practices
• Engage the market with thought leadership and public profile, and contribute to enhancing our methodologies
• Work across our internal sector and account field of play teams to develop your network, bringing our commercial and procurement expertise to bear

Support operational excellence

• Support successful delivery of projects by managing your work products and contribution as forecast to time and budget
• Help ensure the quality of our delivery exceeds client expectations by effectively managing activities within your remit

Personal and people development

• Maintain a personal development program to continually enhance your technical and consulting skills
• Increasingly grow your people leadership experience through leading as part of client and internal teams

Typically, Senior Consultants bring practical experience from either a professional services or industry background where you have developed your commercial and procurement experience.

Your Commercial and Procurement experience will be valued across a several sectors, with a key focus on Consumer Products & Retail, Energy & Resources, Government & Infrastructure, Health & Life Sciences, Private & National and Telecommunication, Media & Entertainment.

Our Senior Consultants are required to possess some experience in at least one of the technical skills below and some exposure across one or multiple others:

• Supply Chain Strategy
• Operating Model design, segmentation strategy and inventory optimisation. Understanding the issues across the end to end supply chain, and potential solutions to improve performance.
• Supply Chain Transformation
• Being part of one or many significant supply chain transformation projects with considerable scope and scale. Demonstrable knowledge of working as part of the transformation including the design, setup and delivery including people, process and technological change.
• Digital Supply Chain
• Applying or implementing next-generation supply chain technologies such as Robotic Process Automation, cognitive automation and AI, Internet-of-Things (IOT), Blockchain and Big Data analytics.
• Supply Chain Analytics
• Developing detailed supply chain analytics to deliver enhanced end to end SC visibility (e.g. creating and connecting supply chain models to customer and pricing analytics).
• Supply Chain Planning Functional
• Demand and supply planning, sales & operations planning, segmentation strategy, inventory optimisation and/or production scheduling.
• Supply Chain Planning with Technology
• Knowledge of one of the following technologies (either from a Business Integrator, Systems Integrator or Client role): OMP, Kinaxis, o9, Aera, SAP IBP, Blue Yonder, and SAP S/4 HANA.
• Logistics
• Network design and network modelling; understanding of global customs and trade; warehouse design and optimisation; 3PL and 4PL or Control Tower management.
• Manufacturing
• Manufacturing optimisation both in terms of plant level performance improvement (both technology and people) or holistic manufacturing network optimisation.
• Procurement
• Strategic, operational or transactional procurement across the buying lifecycle including procurement strategy, Operating Model, category management, strategic sourcing or deployment of procurement data, technology and analytics. This may be leveraging enterprise-level technology to standardise, automate and digitise various aspects of supply chain. Specific experience in deploying SAP Ariba is being sought.
• Service and Asset Management Transformation
• Understanding and knowledge of end to end asset management lifecycle, including Field force, service and asset management transformation. The asset management lifecycle covers strategy, budgeting, sourcing, warehousing and logistics, inventory management, repairs, disposals and asset accounting processes.

Qualifications

Our Senior Consultants have excellent verbal and written communication skills and are able to engage effectively with peers and senior stakeholders. They are proactive and energetic, self-starters, with innovative qualities that enable high quality work to be delivered often in relatively short timeframes. Some of our Senior Consultants may have professional body membership or qualifications e.g. Chartered Institute of Purchasing and Supply (CIPS), or International Association of Commercial & Contract Management (IACCM) or equivalent, but if you feel that you have skills which you believe would be additive to our team, please apply.

We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

You’ll develop the mindset and skills to navigate whatever comes next.We’ll give you the insights, coaching and confidence to be the leader the world needs.
You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Please note:Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness.We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world.

You’ll own activities throughout a specific market, including various recruiting events and programs. You’ll be part of a collaborative team with high visibility to leadership and the opportunity to network with a wide array of stakeholders and influencers. You’ll be acting as an ambassador for EY, so our reputation for excellence and innovation will be in your hands. You’ll be bringing future leaders into the firm while having the opportunity to grow and build your career.

Your key responsibilities

It’s no exaggeration to say no two days are quite the same in this role. You’ll take on a wide range of responsibilities from facilitating and attending campus recruiting events to working with large scale programs. You’ll work closely with business leaders to develop recruiting strategies for specific universities, colleges and markets. You’ll work closely with our internship program to ensure our interns are engaged and given challenging opportunities.

Skills and attributes for success

You’ll be managing a diverse array of talent projects and events so strong organizational skills and attention to detail are key. You’ll have the ability to build and nurture long term relationships with internal and external influencers and stakeholders. You’ll need to be creative and innovative in developing sourcing strategies that attract talent and focus on diversity initiatives.

To qualify for the role, you must have

• A proven record of success in talent attraction and retention
• A broad understanding of recruitment laws and practices
• General understanding in compensation practices and benefit laws and practices
• Experience managing and planning multiple events
• Practical knowledge of common computer programs (i.e., Microsoft Office) including applicant tracking systems (i.e., SuccessFactors, Yello)
• Strong communication skills including comfort in speaking to large audiences
• 5-7 plus years of related experience
• A Bachelor’s degree or equivalent work experience

Ideally, you’ll also have

• Experience working within professional services or large matrix corporate environment

• Analytical skills to interpret and react to complex and constantly evolving data
• Experience supervising small teams and providing counseling

What we look for

We’re interested in creative and innovative professionals ready to manage the recruiting process and build a talent pipeline of future leaders within our organization. You’ll need to be agile, ready to learn and have a genuine passion for finding the right talent.