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דרושים ב-Ey ב-United States, Cleveland

הצטרפו לחברות המובילות Ey בUnited States, Cleveland עם אקספוינט! בואו להיחשף להזדמנויות עבודה בתעשיית ההייטק ולקחת את הקריירה שלכם צעד אחד קדימה. הירשמו עכשיו כדי לקחת את הקריירה שלכם צעד אחד קדימה.
חברה (1)
אופי המשרה
קטגוריות תפקיד
שם תפקיד
United States
אזור
Cleveland
נמצאו 12 משרות
Yesterday
EY

EY Manager Executive Administrative Coordinators United States, Ohio, Cleveland

Limitless High-tech career opportunities - Expoint
Develops relationships with key internal customers to identify and proactively address emerging needs to evaluate and coach executive assistants on their performance. Promotes an understanding of Enterprise Support Services (ESS)...
תיאור:

Your key responsibilities

  • Develops relationships with key internal customers to identify and proactively address emerging needs to evaluate and coach executive assistants on their performance
  • Promotes an understanding of Enterprise Support Services (ESS) goals and contributions to secure necessary support from others to achieve business unit goals.
  • Influences customers and/or organizational leadership to accomplish operational objectives
  • Manages a group of people within a defined discipline, geography or national department
  • Will also meet or exceed the needs of our internal clients by partnering with other groups within the matrix organization, cultivating those relationships, aligning people and processes, and identifying workplace efficiencies to add value.
  • Sets up full project plans rapidly for project teams including objectives, milestones, priorities, teams, calendar and nature of deliverables
  • Leads the assembly of the right team to achieve business goals by creating the right mix of skills and the right environment
  • Alerts teams and colleagues to social, economic and technology trends likely to affect EY and/or our clients’ business
  • Anticipates what customers will want and follows up on a regular basis
  • Participates in teams drawn from other areas of EY

Skills and attributes for success

  • Manages and counsels mid to large size teams up to approximately 30 people within a location or department
  • Solicits on-going feedback from customers to evaluate and coach individuals on their performance
  • Demonstrates proactive business development by initiating discussions with existing internal clients on possible additional work and satisfaction with current support
  • Coordinates and assists with budget planning and is responsible for operating within approved budget
  • Meets or exceeds the needs of our internal clients by partnering with other groups within the matrix organization, cultivating those relationships, aligning people and processes, and identifying workplace efficiencies to add value
  • Creates a culture that supports knowledge transfer and teaming
  • Participates on national or area projects
  • Proficiency in MS Word, Excel, PowerPoint, and Outlook
  • Works independently on complex projects

To qualify for the role, you must have

  • Bachelor's degree in a related discipline, or equivalent work experience required
  • 8-10 plus years of experience
  • 5 plus years of experience managing people
  • In-office presence as needed to meet with teams and customers
  • Must be flexible to travel
  • Flexibility to work outside of core hours. This role will support EST time zone and must have flexibility to accomodate.

Ideally, you’ll also have

  • Experience with project management

What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .

  • We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $99,300 to $185,800. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $119,200 to $211,100. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
  • Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
  • Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.


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18.11.2025
EY

EY Assurance - Technology Risk Manager Multiple Positions United States, Ohio, Cleveland

Limitless High-tech career opportunities - Expoint
Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful...
תיאור:

Assurance, Technology Risk (Manager) (Multiple Positions) (1651231), Ernst & Young U.S. LLP, Cleveland, OH.

Full time employment, Monday – Friday, 40 hours per week, 8:30 am – 5:30 pm.

MINIMUM REQUIREMENTS:

Must have a Bachelor’s degree in Business, Management, Engineering, Mathematics, Accounting, Finance, International Relations or a related field and 5 years of progressive, post-baccalaureate related experience working as an IT auditor or IT risk adviser for a public accounting firm, a professional services firm, or within industry.

Alternatively, will accept a Master’s degree in Business, Management, Engineering, Mathematics, Accounting, Finance, International Relations or a related field and 4 years of related experience working as an IT auditor or IT risk adviser for a public accounting firm, a professional services firm, or within industry.

Must have 3 years of work experience applying relevant IT audit skills in audit engagements as a Financial Audit IT integration leader on own engagement.

Must have 3 years of experience in a supervisory/managerial capacity focused on financial audit IT in public company audits.

Must have 3 years of experience supervising audit professionals performing the IT portion of the audit (IT general controls, ERP, application knowledge, system implementation, audit knowledge, and similar).

Must have 3 years of experience supervising the integration with the financial audit team on application controls, IPE, and IT dependent manual controls.

Must be eligible to obtain CPA, CA, CISA, CIPP, CGEIT, CIA, CISSP, CISM, CIPT, CRISC, CMA and/or relevant certification within one year of hire.

Employer will accept any suitable combination of education, training or experience.

What we offer

We offer a comprehensive compensation and benefits package where you’ll be rewarded based on yourperformance and recognized for the value you bring to the business. The base salary for this job is $122,640.00 per year. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.


• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.


This particular position at Ernst & Young in the United States requires the qualified candidate to be a "United States worker" as defined by the U.S. Department of Labor regulations at 20 CFR 656.3. You can review this definition at at the bottom of page 750. Please feel free to apply to other positions that do not require you to be a "U.S. worker".

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18.11.2025
EY

EY Background Investigations Coordinator Administrative Advance... United States, Ohio, Cleveland

Limitless High-tech career opportunities - Expoint
Understand the firm’s business and organization structure to function as a subject matter resource in department operations and as a technical resource for others; understand the dependencies that exist with...
תיאור:

Background Investigations Coordinator, Administrative Advanced

As a Background Investigations Coordinator, you’ll perform various administrative and project related tasks of a responsible nature to support the General Counsel’s Office (GCO) Investigations Group and other key management personnel. This position handles differing situations, problems, and deviations in the work of the department according to general instructions, priorities, policies, and team goals. The role coordinates the activities associated with background investigations in compliance with the requirements of EY clients.

Your key responsibilities

  • Understand the firm’s business and organization structure to function as a subject matter resource in department operations and as a technical resource for others; understand the dependencies that exist with other departments.
  • Respond to standard customer needs and inquiries by analyzing the activity and performing necessary and appropriate actions to reach resolution.
  • Use good judgment in applying concepts and guidelines; demonstrates effective problem solving and analytical skills; follows through on commitments and demonstrates ownership of results; effectively prioritizes assignments; identifies and works to overcome barriers to achieve results.
  • Utilize key internal contacts and knowledge repositories to answer questions and resolve issues.
  • Focus effort on clients' needs demonstrates a sense of urgency, particularly in connection with turnaround expectations and staffing deadlines.
  • Seek out opportunities to continually refine and streamline procedures improving quality of service delivery.
  • This position operates subject to the directions provided by those they support, however, uses experience and knowledge to guide day-to-day activities and confirms actions on a regular basis with those the position supports.
  • Perform duties and responsibilities with limited supervision in accordance with established policies and procedures.

Skills and attributes for success

  • Coordinates with vendors and engagement teams to manage the client required background investigation (BI) process in obtaining the information needed and following through open items.
  • Assists in the extensive client contract review process to guide and help negotiate client background requirements for our employees.
  • Establishes and maintains a systematic method for tracking client BI requirements for EY employees working on client engagements.
  • Assists with coordination of large highly confidential time-sensitive projects, including promotional candidate background investigation programs (creating correspondence, printing material, organizing files, and tracking project status).
  • Manage annual audits of the BI process conducted by clients.
  • Manages vendor invoicing procedures.
  • Assists with coordination of the BI process for prospective client, client continuance, and EY-sponsored entrepreneurial programs.
  • Manages tasks and activities in a timely manner and is responsible for specific outcomes.
  • Assists in validating full compliance and appropriate documentation of materials.
  • Monitors team members' email and caseload when absent.
  • Identifies and leverages relationships with key internal and external clients and is recognized as a business partner/resource.
  • Demonstrates the value of the team’s work by keeping the client up-to-date, and explaining issues, approaches, and solutions (i.e., manage expectations) Skills and attributes for success

To qualify for the role, you must have

  • Strong collaboration and communication skills, both oral and written.
  • Ability to improve standardized best practices and service delivery to accomplish firm, group, customer, and/or individual goals.
  • Ability to meet new challenges and changes with an open mind and an optimistic response.
  • Ability to understand and anticipate customers' needs, deliver service that meets expectations, and demonstrate a positive attitude and willingness to help.
  • Strong organization skills with the ability to successfully manage and coordinate simultaneous projects with multiple tasks and functions independently, while exercising sound judgment.
  • Proficiency in the use of standardized software and hardware applications, including MS Word, Excel, PowerPoint, and Outlook.
  • The ability to acquire and maintain knowledge about our various technology resources in order to utilize these enablers effectively in delivering high value business solutions.
  • Bachelor's degree in related discipline, or equivalent work experience
  • 5 to 7 years of related experience

Ideally, you’ll also have

  • Previous experience working in the background screening industry.
  • Experience working with high volume data and in a deadline driven environment.
  • Experience working with a high performing team.

What we look for

We’re interested in creative and innovative professionals who are inclusive, inquisitive with strong teaming skills. You’ll need to be agile, ready to learn and have a genuine passion for background investigations.

What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .

  • We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $45,300 to $82,200. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $54,300 to $93,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
  • Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
  • Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.


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14.07.2025
EY

EY Executive Administrative Coordinator Office United States, Ohio, Cleveland

Limitless High-tech career opportunities - Expoint
Manage daily execution of administrative services for eligible partners, principals, managing directors and directors. Apply specialized knowledge of service line, sector and operations role of executive to make independent decisions...
תיאור:

As an Executive Administrative Coordinator, you will provide high-level, functionally specialized administrative, project and operational support to multiple executives of the firm who hold designated leadership positions. You will be closely aligned and integrated with the operations, strategies and business objectives of senior leaders with visibility across their network. You will proactively identify the needs and challenges of the executive, identifying effective solutions and ensuring that all necessary preparations and support are in place to enable the executive's success. You will track, coordinate and execute on confidential projects, applying judgment and selecting methods for meeting objectives. As a representative of the executive leaders, you will foster sophisticated relationships and interact with internal and external clients and stakeholders.

Your key responsibilities

  • Manage daily execution of administrative services for eligible partners, principals, managing directors and directors
  • Apply specialized knowledge of service line, sector and operations role of executive to make independent decisions to accomplish project, administrative and operational objectives
  • Apply an in-depth understanding of the key drivers affecting the leader’s role and business priorities to administrative and project coordination
  • Identify and resolve administrative issues and challenges, analyze problems and implement solutions to improve efficiency and productivity
  • Build and foster relationships with internal and external business leaders and stakeholders and their administrative staff to support business objectives
  • Protect confidential/proprietary information and manage data and records securely
  • Demonstrate high level firm/service line knowledge of QRM policies
  • Independently compose, format and edit non-technical business documents in conjunction with leader executives and appropriate internal communications professionals
  • Liaise with service line and core business service personnel to track and coordinate executive work/projects; manage information and respond to requests accurately and promptly
  • Compile, review and analyze markets and budget reports to create tracking reports, identify action items, coordinate follow up and prepare meeting materials
  • Anticipate and apply knowledge of leaders’ priorities to manage complex and constantly changing calendars
  • Coordinate domestic/international travel, internal and external events, meetings and conferences within scope leveraging appropriate resources

Skills and attributes for success

  • Complex problem solving within realm of role responsibilities, using strong analytical, organizational and research skills
  • Independent decision maker exercising discretion/judgment
  • Assimilate unfamiliar issues rapidly
  • Proactively escalate identified or potential issues
  • Ability to communicate effectively and professionally with all levels including senior leaders with sensitivity to matters that require diplomacy
  • Navigate organizational structures, changing environments and sensitive relationships
  • Prioritize and perform multiple tasks simultaneously
  • Advanced skills in MS Word, Excel, PowerPoint, Teams, SharePoint and Outlook
  • Work independently

To qualify for the role, you must have

  • BA/BS degree or relevant experience
  • 8-10 plus years of experience
  • Typically, no less than 5 - 7 years relevant experience
  • Flexible for overtime as required. Vacation dependent on business needs and cycles.
  • Work primarily onsite in the EY office, client or meeting site as determined.
  • Must be flexible to travel

Ideally, you’ll also have

  • 5+ yrs. exp supporting senior leadership level executives in large organization or firm
  • Project coordination experience

What we offer you

We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $56,600 to $102,700. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $67,900 to $116,700. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.


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30.06.2025
EY

EY Tech Cons - Platforms FinTech United States, Ohio, Cleveland

Limitless High-tech career opportunities - Expoint
Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful...
תיאור:

Full time employment, Monday – Friday, 40 hours per week, 8:30 am – 5:30 pm.

MINIMUM REQUIREMENTS:

Must have a Bachelor’s degree in Management Information Systems (MIS), Computer Science, Engineering, Business, Accounting, Economics, Finance, Operations, or a related field and 5 years of progressive, post-baccalaureate consulting work experience. Alternatively, will accept a Master’s degree in Management Information Systems (MIS), Computer Science, Engineering, Business, Accounting, Economics, Finance, Operations, or a related field and 4 years of consulting work experience.Must have 4 years of experience in one or a combination of any of the following:
- Experience in Modern EPM solutions landscape in Anaplan, Certified Model Builder, Masteranaplanner, or similar;
- Experience in one or a combination of any of the following: Oracle EPM, Oracle FCCS, and/or Oracle HFM; and/or
- Experience in one or a combination of any of the following: Oracle Planning (Hyperion Planning / PBCS / ePBCS), OneStream, and/or Tagetik.Must have 4 years of experience in providing complex consultative services in at least 3 of the following focus areas:
- Master data management;
- Planning and budgeting;
- Forecasting; or
- BI reporting.Must have 4 years of experience in providing consulting services in the strategy, design, configuration, and implementation of business applications for Enterprise Performance Management, including one or a combination of any of the following:
- Planning and Budgeting;
- Financial Close;
- Consolidations and Reporting;
- Metric Definition and Scorecard Design; and/or
- EPM Technology Implementation.Must have 1 year of experience in translating business requirements into IT solutions, including gathering business and technical requirements, solution design and build, testing, and solution deployment.Must have 2 years of experience in supervising a team of professionals.Employer will accept any suitable combination of education, training or experience.


What we offer

We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary for this job is $204,300.00 per year. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.


• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

This particular position at Ernst & Young in the United States requires the qualified candidate to be a "United States worker" as defined by the U.S. Department of Labor regulations at 20 CFR 656.3. You can review this definition at https://www.gpo.gov/fdsys/pkg/CFR-2011-title20-vol3/pdf/CFR-2011-title20-vol3-sec656-3.pdf at the bottom of page 750. Please feel free to apply to other positions that do not require you to be a "U.S. worker".

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29.06.2025
EY

EY EY-Parthenon - Business Operations Associate Chicago / Cleve... United States, Ohio, Cleveland

Limitless High-tech career opportunities - Expoint
Work effectively as a team lead, share responsibility, provide support, maintain communication and update managers on progress of tasks. Continuously strive towards exceeding client & team expectations and work on...
תיאור:

PEGA SENIOR Consultant

You will help clients determine the best way to design and develop state of the art applications to optimize business processes leveraging Pega Development platform.

Your key responsibilities

  • Work effectively as a team lead, share responsibility, provide support, maintain communication and update managers on progress of tasks
  • Continuously strive towards exceeding client & team expectations and work on increasingly complex assignments
  • Develop and maintain productive working relationships with client/onsite personnel
  • Ensure on-time delivery of allocated tasks
  • Participate in Scrum ceremonies and provide status updates
  • Participate in design, development, QA, deployment and support as require
  • Compliance to EY policies and procedures like Timesheet / Leaves management etc.
  • Ensuring adherence to quality protocols specified for the project
  • Update technical architecture/design and unit test cases and ensure high quality deliverables
  • Building of Technical Assets and Accelerators

Skills and attributes for success

  • Strong communication, presentation and interpersonal skills along with experience in producing high quality reports and presentations as needed
  • Participating in the organization-wide people initiatives.
  • Hands on experience on at least 5-6 projects
  • Knowledge of Java/J2EE platform is a plus
  • Understanding of relational database and hands-on experience in PL/SQL
  • Should cross skill and cross train as per the business requirements.

To qualify for the role, you must have

  • 4+ years of Pega Application development knowledge using Pega Development platform
  • Should have completed at least 3-4 end to end Pega project implementations
  • Handling a small team of Pega developers
  • Hands-on experience in Case Management, Class Structure Design, Pega Integrations, Security Models (RBAC, ABAC), Reporting
  • Hands-on experience in Process Flows, Decision & Declarative Rules, Data Pages, File / Email Listeners, Job Schedulers/Queue Processors
  • Good knowledge on UI/UX & Portals development rules
  • Good knowledge on REST, SOAP APIs
  • Understanding of Pega application performance tuning activities
  • Understanding of Pega Best Practices, Guardrail improvement techniques
  • Understanding of relational database and hands-on experience in PL/SQL
  • Good knowledge on UI, Portals development
  • Good knowledge of Pega Best Practices
  • Working knowledge of project implementation methodologies

Ideally, you should also have

  • B.Sc, M. Sc, B.E/B.Tech (Electronics, Electronics & Telecommunications, Comp. Science)/MCA with a minimum of 2-3 years of experience with Big 4 or panelled SI/ ITeS companies
  • Experience on any one of the Pega Frameworks such as CDH, CLM, CRM, SD etc… would be added advantage
  • Exposure to Pega Deployment Manager will be an added advantage
  • Pega CSSA/CLSA 7.x/8.x Certified
  • Pega Constellation and React.JS

What we offer
  • Continuous learning:You’ll develop the mindset and skills to navigate whatever comes next.
  • Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
  • Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
  • Diverse and inclusive culture:You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
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11.06.2025
EY

EY Tech Consulting_Managed Services_ SAP Delivery Lead_Manager United States, Ohio, Cleveland

Limitless High-tech career opportunities - Expoint
Delivering quality support and resolving issues within the context of key business processes. Contributing to initiatives that drive continuous improvement and standardization. Ensuring adherence to service level agreements and operational...
תיאור:

Technology – Operations & Service Delivery – Support Services – Manager

This position offers the chance to contribute to initiatives that drive continuous improvement and the adoption of automation at scale. You will be responsible for running, maintaining, and supporting technology projects post-transition, ensuring successful deployment to the user community.


In this role, you will spend your time across various critical responsibilities, including:

  • Delivering quality support and resolving issues within the context of key business processes.
  • Contributing to initiatives that drive continuous improvement and standardization.
  • Ensuring adherence to service level agreements and operational level agreements established by service delivery.

You will face challenges that require analytical thinking and problem-solving skills, providing you with opportunities to learn and grow in a dynamic environment. This role may require regular travel as needed by external clients, and you will actively participate in client working sessions on a daily basis.


To excel in this role, you should possess the following skills and experience:

  • Experience with SAP ERP systems either functional or technical, preferably S\4Hana, Rise and or Grow.
  • Experience Managing SAP delivery teams , offshore experience and driving offshore delivery
  • Strong customer orientation and experience in customer support operations.
  • Proficiency in application management ITIL processes and technology service management.
  • Excellent communication skills, with the ability to build and manage relationships effectively.
  • Critical thinking and complex problem-solving abilities.

To qualify for the role, you must have

  • A Bachelor’s degree (4-year degree
  • Typically, no less than 5 - 7 years of relevant experience in SAP Operations or running SAP project, or both
  • Expertise in Application Management is essential.
  • Knowledgeable of Agile terminology and Agile methods.
  • Strong customer orientation and experience in Customer Support Operations are required.
  • A solid understanding of Data Delivery and Management is necessary.
  • Proficiency in Stakeholder Management is important.
  • Familiarity with Technology Ecosystem Operations is crucial.
  • Experience in Technology Service Management is necessary.
  • Strong Troubleshooting Triage skills are expected.
  • Excellence in Building and Managing Relationships is essential.
  • The ability to establish Client Trust and Value is crucial.
  • Strong communication skills, particularly in Communicating With Impact, are required.
  • Digital Fluency is a key requirement for this role.
  • Emotional Agility is important for navigating complex situations.
  • Proficiency in Hybrid Collaboration is valued.
  • Strong Complex Problem-Solving abilities are essential.
  • Critical Thinking skills are necessary for success in this role.
  • A focus on Driving Outcomes is required.
  • Learning Agility to adapt to new challenges is important.

Ideally, you’ll also have

  • Experience in managing technology projects and post-transition support.
  • A proven track record of delivering quality support in a fast-paced environment.
  • Familiarity with automation tools and continuous improvement methodologies.


What we offer you

  • We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $115,600 to $212,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $138,700 to $240,800. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
  • Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
  • Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.


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Limitless High-tech career opportunities - Expoint
Develops relationships with key internal customers to identify and proactively address emerging needs to evaluate and coach executive assistants on their performance. Promotes an understanding of Enterprise Support Services (ESS)...
תיאור:

Your key responsibilities

  • Develops relationships with key internal customers to identify and proactively address emerging needs to evaluate and coach executive assistants on their performance
  • Promotes an understanding of Enterprise Support Services (ESS) goals and contributions to secure necessary support from others to achieve business unit goals.
  • Influences customers and/or organizational leadership to accomplish operational objectives
  • Manages a group of people within a defined discipline, geography or national department
  • Will also meet or exceed the needs of our internal clients by partnering with other groups within the matrix organization, cultivating those relationships, aligning people and processes, and identifying workplace efficiencies to add value.
  • Sets up full project plans rapidly for project teams including objectives, milestones, priorities, teams, calendar and nature of deliverables
  • Leads the assembly of the right team to achieve business goals by creating the right mix of skills and the right environment
  • Alerts teams and colleagues to social, economic and technology trends likely to affect EY and/or our clients’ business
  • Anticipates what customers will want and follows up on a regular basis
  • Participates in teams drawn from other areas of EY

Skills and attributes for success

  • Manages and counsels mid to large size teams up to approximately 30 people within a location or department
  • Solicits on-going feedback from customers to evaluate and coach individuals on their performance
  • Demonstrates proactive business development by initiating discussions with existing internal clients on possible additional work and satisfaction with current support
  • Coordinates and assists with budget planning and is responsible for operating within approved budget
  • Meets or exceeds the needs of our internal clients by partnering with other groups within the matrix organization, cultivating those relationships, aligning people and processes, and identifying workplace efficiencies to add value
  • Creates a culture that supports knowledge transfer and teaming
  • Participates on national or area projects
  • Proficiency in MS Word, Excel, PowerPoint, and Outlook
  • Works independently on complex projects

To qualify for the role, you must have

  • Bachelor's degree in a related discipline, or equivalent work experience required
  • 8-10 plus years of experience
  • 5 plus years of experience managing people
  • In-office presence as needed to meet with teams and customers
  • Must be flexible to travel
  • Flexibility to work outside of core hours. This role will support EST time zone and must have flexibility to accomodate.

Ideally, you’ll also have

  • Experience with project management

What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .

  • We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $99,300 to $185,800. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $119,200 to $211,100. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
  • Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
  • Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.


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הגיע הזמן לפתח הזדמנויות קריירה חדשות בהייטק עם Expoint! הפלטפורמה שלנו מציעה חיפוש מקיף של משרות בחברת Ey בUnited States, Cleveland. מצאו את הזדמנויות העבודה הטובות ביותר באזורכם וקחו את הקריירה שלכם לשלב הבא. התחבר לארגונים מובילים והתחל את מסע ההייטק שלך עם Expoint. הירשמו עוד היום ומצאו את קריירת החלומות שלכם עם אקספוינט.