דרושים Architect - Servicenow ב-Ey ב-Sri Lanka, Colombo

As part of our EY GDS-ServiceNow team, you will work to solve client problems using ServiceNow platform. You will get an opportunity to work with high quality team. You will get an opportunity to build innovating product which solves client’s problem.

• Performs Configuration/Customization of the ServiceNow system, including creation workflows

• Builds service request fulfilment workflow from customer requirements including requests, request items and tasks using workflows, UI actions, client scripts, business rules, etc

• Uses scripting tools and Service Now functionality to automate rote tasks

• Performs integrations and process automation using Orchestration, Web Services, Soap calls, etc.

• Gathers specifications from the business departments and delivers a product/release that meets the needs presented. Interprets business and functional requirements and develops technical specifications documentation

• Load, manipulate and maintain data between Service-now and other systems as needed

• Work with business liaison to generate dashboards, home pages, performance analytics data collectors and reports as needed

• Must analyse and fully understand user stories and internal procedures in order to improve system capabilities, automate process workflows and address scheduling limitations throughout the development and delivery of the ServiceNow

• Performs system and integration testing with sample and live data

• Authentication protocols such as Active Directory / LDAP or SiteMinder federation /Azure

• Disciplined Agile Delivery software release build/deploy processes

• Integrating with internal and external applications and systems

• JavaScript, HTML, Angular JS and good web design practices

• Service Portal implementation experience

• Implementation experience on any of the following applications like HRSD, GRC, SecOps,IRM, CSM, PPM, APM, ITSM, ITOM, Service Portal.

• Implementation experience on Performance Analytics.

• Knowledge of digital technologies like Machine learning, AI, IOT, Blockchain

To qualify for the role, you must have

• College degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiences

• Approximately 4 to 6 years of experience in a development role. Able to exhibit a progression of increasingly complex job responsibilities during the period

• ServiceNow CSA certification plus any CIS is mandatory

• ITIL foundations certification a plus

Ideally, you’ll also have

• Experience on SDLC or TFS or JIRA or equivalent tool to maintain stories.

• Knowledge about ServiceNow’s latest version’s features.

What we look for

• A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment

• An opportunity to be a part of market-leading, multi-disciplinary team of 250+ professionals, in the only integrated global transaction business worldwide.

• Opportunities to work with EY ServiceNow practices globally with leading businesses across a range of industries

You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:• Support, coaching and feedback from some of the most engaging colleagues around

• Opportunities to develop new skills and progress your career

• The freedom and flexibility to handle your role in a way that’s right for you

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Education Level

• High School Diploma/GED, Technical Diploma, Associate’s Degree/College Diploma, Non-Degree Program, Bachelor’s Degree, Master’s Degree, Doctorate Degree, Higher Degree, Other
• Bachelor’s or Masters

Technical skills requirements

• Lead sales and pre-sales work in Service Now, respond to client proposals, participate in orals and help growing Service Now business

• Should have in-depth knowledge and understanding of Service Now Partner ecosystem, licensing model and platform management models.

• Capable in designing and developing large solutions combining Service Now platform, automation and workflow capabilities for EY cusotmers

• Lead offshore team in all the Service Now modules like ITSM, ITOM, ITBM, HRSD, Sec Ops. The role will spread across blueprint, design, configuration, build and roll out phase.

• The role involves knowledge and experience of both functional and technical aspect for a successful implementation, working closely with various stakeholders like business, process leads and offshore team.

• Propose and deliver projects as per the agreed objectives to EY customers and/or to internal EY stakeholders

• Build strong internal relationships within the firm and with other services across the organization

• Develop people through effectively supervising, coaching, and mentoring staff. Conduct performance reviews and contribute to performance feedback for staff

• Contribute to people-related initiatives including recruiting, retaining and training.

• Maintain an educational program to continually develop personal skills of all staff

• Perform an appropriate role in business development in terms of pre sales and practice development. for example, pre sales, internal engagement and / or knowledge management

• 7 to 13 years of relevant experience, preferably from a top tier Global System Integrator

Additional skills requirements

• Service Now CSA plus ServiceNow Implementation Certification (min 2 Certifications are mandatory)

• ITIL Intermediate, COBIT and or TOGAF certifications

• Agile and scrum master certifications

• PMP certification

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

As part of our EY GDS-ServiceNow team, you will work to solve client problems using ServiceNow platform. You will get an opportunity to work with high quality team. You will get an opportunity to build innovating product which solves client’s problem.

Your key responsibilities

• Performs Configuration/Customization of the ServiceNow system, including creation workflows

• Builds service request fulfilment workflow from customer requirements including requests, request items and tasks using workflows, UI actions, client scripts, business rules, etc

• Uses scripting tools and Service Now functionality to automate rote tasks

• Performs integrations and process automation using Orchestration, Web Services, Soap calls, etc.

• Gathers specifications from the business departments and delivers a product/release that meets the needs presented. Interprets business and functional requirements and develops technical specifications documentation

• Load, manipulate and maintain data between Service-now and other systems as needed

• Work with business liaison to generate dashboards, home pages, performance analytics data collectors and reports as needed

• Must analyse and fully understand user stories and internal procedures in order to improve system capabilities, automate process workflows and address scheduling limitations throughout the development and delivery of the ServiceNow

• Performs system and integration testing with sample and live data
Skills and attributes for success

• Authentication protocols such as Active Directory / LDAP or SiteMinder federation /Azure

• Disciplined Agile Delivery software release build/deploy processes

• Integrating with internal and external applications and systems

• JavaScript, HTML, Angular JS and good web design practices

• Service Portal implementation experience

• Implementation experience on any of the following applications like HRSD, GRC, SecOps,IRM, CSM, PPM, APM, ITSM, ITOM, Service Portal.

• Implementation experience on Performance Analytics.

• Knowledge of digital technologies like Machine learning, AI, IOT, Blockchain

To qualify for the role, you must have

• Degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiences

• Approximately 4 to 6 years of experience in a development role. Able to exhibit a progression of increasingly complex job responsibilities during the period

• ServiceNow CSA certification plus any CIS is mandatory

• ITIL foundations certification a plus
Ideally, you’ll also have

• Experience on SDLC or TFS or JIRA or equivalent tool to maintain stories.

• Knowledge about ServiceNow’s latest version’s features.What we look for

• A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment

• An opportunity to be a part of market-leading, multi-disciplinary team of 250+ professionals, in the only integrated global transaction business worldwide.

• Opportunities to work with EY ServiceNow practices globally with leading businesses across a range of industries

You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:• Support, coaching and feedback from some of the most engaging colleagues around

• Opportunities to develop new skills and progress your career

• The freedom and flexibility to handle your role in a way that’s right for you

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

As part of our EY GDS-ServiceNow team, you will work to solve client problems using ServiceNow platform. You will get an opportunity to work with high quality team. You will get an opportunity to build innovating product which solves client’s problem.

Your key responsibilities

• Performs Configuration/Customization of the ServiceNow system, including creation workflows

• Builds service request fulfilment workflow from customer requirements including requests, request items and tasks using workflows, UI actions, client scripts, business rules, etc

• Uses scripting tools and Service Now functionality to automate rote tasks

• Performs integrations and process automation using Orchestration, Web Services, Soap calls, etc.

• Gathers specifications from the business departments and delivers a product/release that meets the needs presented. Interprets business and functional requirements and develops technical specifications documentation

• Load, manipulate and maintain data between Service-now and other systems as needed

• Work with business liaison to generate dashboards, home pages, performance analytics data collectors and reports as needed

• Must analyse and fully understand user stories and internal procedures in order to improve system capabilities, automate process workflows and address scheduling limitations throughout the development and delivery of the ServiceNowreleases
• Performs system and integration testing with sample and live data

Skills and attributes for success

• Authentication protocols such as Active Directory / LDAP or SiteMinder federation /Azure

• Disciplined Agile Delivery software release build/deploy processes

• Integrating with internal and external applications and systems

• JavaScript, HTML, Angular JS and good web design practices

• Service Portal implementation experience

• Implementation experience on any of the following applications like HRSD, GRC, SecOps,IRM, CSM, PPM, APM, ITSM, ITOM, Service Portal.

• Implementation experience on Performance Analytics.

• Knowledge of digital technologies like Machine learning, AI, IOT, Blockchain
To qualify for the role, you must have

• College degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiences

• Approximately 4 to 6 years of experience in a development role. Able to exhibit a progression of increasingly complex job responsibilities during the period

• ServiceNow CSA certification plus any CIS is mandatory

• ITIL foundations certification a plus

Ideally, you’ll also have

• Experience on SDLC or TFS or JIRA or equivalent tool to maintain stories.

• Knowledge about ServiceNow’s latest version’s features.
What we look for

• A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment

• An opportunity to be a part of market-leading, multi-disciplinary team of 250+ professionals, in the only integrated global transaction business worldwide.

• Opportunities to work with EY ServiceNow practices globally with leading businesses across a range of industries
You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around

• Opportunities to develop new skills and progress your career

• The freedom and flexibility to handle your role in a way that’s right for you

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Consulting BPM–Pega System Architect(Developer)

As part of our EY-BPM team, you will help clients in developing state of the art applications to optimize business processes leveraging Pega Development platform. By leveraging various Pega OOTB Industry Frameworks, Portals, you will be developing, supporting enterprise level Pega applications which can be easily scalable, extendable with minimal customization.
Using your expertise in Pega, you will help our clients make better decisions and get work done with real-time AI and Digital transformation.

Your key role and responsibilities

• Hands on experience in developing, testing and support Pega applications

• Responsible for participating in Scrum ceremonies and status reporting

• Participate in design, development, QA, deployment activities as needed

• Completion of assigned tasks on time and regular status reporting to the lead

Must Have

• Certified Pega System Architect (CSA)

• 2-4 years of Pega Application development knowledge using Pega Development platform

• Hands-on experience in Case Management, Decision & Declarative rules, SLAs, Data Pages

• Security Management (RBAC/ABAC rules)

• Knowledge on UI/UX & Portals development rules

• Good communication skills

Good to Have

• Certified Senior System Architect (CSSA)

• Hands on experience on at least 2-3 development projects in Pega

• Experience in one or more Integrations such as REST, SOAP

• Understanding of Pega Best Practices, Guardrail improvement techniques

• Experience in One or more Pega frameworks such as CDH, CLM-KYC, Smart Dispute, CPM etc…

• Release Management or Deployments

• Knowledge on Pega Constellation

Nice to Have

• Good analytical skills

• Knowledge on Pega application performance tuning activities

• Knowledge on Pega Deployment Manager OR Custom CI/CD pipeline

• Experience in Pega Upgrades / Migrations and rule fixes

Not to Have

• People with experience only in Core Pega PRPC OR older versions of Pega such as 7.x/6.x

You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role

with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around

• Opportunities to develop new skills and progress your career

• The freedom and flexibility to handle your role in a way that’s right for you

Apply now

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Requisition Id : 1636774

GOV :

Our Global Government & Public Sector (GPS) is a network of highly skilled professionals bestowed to serving our clients by bringing best-in-class international experience and insight combined with local knowledge to solve the most critical problems facing governments today. We actively focus on building solutions that help public sector entities face the challenges of the future and reinvent themselves.

We have a proud record of helping governments meet their challenges head-on, and we work closely with them to build a world that works better for all citizens.

SaT :

The practice provides experience working with various sectors such as, Transport, Social & Health care, Education, Urban & Infrastructure, Economic Development Advisory , Water waste & Sanitation, Power & Utilities and Public Finance & Management.

SaT - TCF - Infrastructure Advisory :

Whether clients are preserving, optimizing, raising or investing, our Connected Capital Solutions (CCS) are our five go-to-market offerings that help drive competitive advantage and increased returns through improved decision-making. The CCS include Strategy, Corporate Finance, Buy and Integrate, Sell and Separate and Reshaping Results, and are underpinned by our Connected Capital Technologies.

Your key responsibilities

Technical Excellence

Skills and attributes

To qualify for the role you must have
Qualification

What we look for

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful and able to sustain postivie energy, while being adaptable and creative in their approach.

What we offer

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.