דרושים Hre Supervising Associate ב-Ey ב-Philippines, Taguig

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Today’s world is fueled by vast amounts of information. Data is more valuable than ever before. Protecting data and information systems is central to doing business, and everyone in EY Information Security has a critical role to play. Join a global team of over 950 people who collaborate to support the business of EY by protecting EY and client information assets! Our Information Security professionals enable EY to work securely and deliver secure products and services, as well as detect and quickly respond to security events as they happen. Together, the efforts of our dedicated team help protect the EY brand and build client trust.

Within Information Security we blend risk strategy, digital identity, cyber defense, application security and technology solutions as we consider the entire security lifecycle. You will join a team of hardworking, security-focused individuals dedicated to supporting, protecting and enabling the business through innovative, secure solutions that provide speed to market and business value.

The Technology Assurance, Risk, and Policy (TARP) function within Information Security strives to create and promote a holistic Governance, Risk, and Compliance (GRC) program by creating a robust, resilient, and proactive governance framework, supported by a strategic risk management approach and stringent compliance structures. It aims to integrate and align its GRC initiatives in line with the global firm's objectives and emerging threats within the cybersecurity landscape.

Furthermore, the Policy, Risk, and Controls (PRC) Enablement & Awareness team aims to establish policies and procedures that reflect the value we place on safeguarding our digital environment, while ensuring that these policies are effectively communicated and enforced across all levels of the organization. Thedesigning control testing and risk assessment methodology to measure and quantify compliance to policies and control objectives.

TheLeader will be responsible for building and owning a control testing and risk assessment program, following the model for 1st line and 2nd line testing best-practice strategies, that routinely tests and assesses the effectiveness and efficiency of Information Security controls put in place to mitigate risks to determine if they are supporting the desired business outcomes. They will need to rank and prioritize Information Security and Information Technology controls based on their risk profiles and design testing plans, inclusive of testing procedures, which will be used to measure effectiveness while, simultaneously looking for opportunities to enhance and improve EY’s control landscape. In certain instances, they will need to plan and execute risk assessments to quantify assumptions over the risk profiles.

The Control & Risk Assessment Leader is responsible for building a team of experienced professionals to assist in executing the strategic vision and objectives of the Control & Risk Assessment testing and assessment program. The Control & Risk Assessment team will work collectively to support the Information Security Program in the areas of risk assessment methodology development and execution of risk assessments, control testing design and execution, and identification of gaps and areas of improvement utilizing testing and assessment results.

Collaboration with other Information Security groups and external stakeholders across EY is key to this role. The Control & Risk Assessment Leader will need to build a network of multi-departmental and multi-level stakeholders inclusive of, but not limited to Information Security, Client and Enterprise Technology, Data Protection, Global and Enterprise Risk Management, Internal Audit, Area and Regional Risk & Data teams, Service Line Quality Leaders, etc.

• Own and build multi-year roadmap to establish and mature theControl & Risk Assessmentprogram. This includes development of the team’s charter, identification of resource needs, ongoing monitoring systems and tool requirements, performance metrics, and workstream prioritization.
• Build and manage control testing and risk assessment service offerings aimed at identifying potential risks and validates mitigation controls by conducting regular and systematic assessments of the organization's IT infrastructure, including networks, systems, applications, and data processes.
• Based on results of assessments and testing, assist control owners with the design and implementation of their controls in the organization's IT environment. Strategize on the appropriate amount of preventive, detective, or corrective controls which will have the most impact on reducing overall risk for the firm.
• Create a 1st Line Testing framework that can be shared with control owners that will enhance security culture and support control ownership roles and responsibilities. Conduct training and awareness campaigns to facilitate the adoption of the framework.
• Appropriately balance firm security needs with business impact and benefitwhenrecommending advancements in policy and control objectives and directing those efforts to completion.
• Think strategically to assist with the development of a long-term vision for Information Security’s Technology Assurance, Risk, and Policy direction inclusive of its program improvement, technology adoption, and integration of security solutions into business objectives.
• Act as a thought leader in the firm, staying informed of changes in information security, regulatory requirements, audit standards, and industry trends, adjusting strategies, as necessary.
• Build and maintain appropriate relationships with internal and external leaders to ensure awareness and understanding of potential strategic directions.
• Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change.
• Outstanding management, interpersonal, communication, organizational, and decision-making skills.
• Ability to understand and integrate cultural differences and motives and to lead cross cultural teams.
• Demonstrate integrity and judgment within a professional environment.
• Evaluate, counsel, mentor and provide feedback on performance of others.
• Plan the training and development of staff to develop their skills and maintain state-of-the-art knowledge in information security.

• 12+ years of experience in the Information Technology, Information Security and/or Risk Management field(s).
• Audit experience or a demonstrated ability to design and test technology controls.
• 5+ years of experience in managing and mentoring junior and senior level staff.
• Experience leading global and virtual teams.
• High proficiency in technical and general writing skills in English.
• An advanced degree in Computer Science, Information Security, or a related field; equivalent work experience will be considered on a case-by-case basis.
• One or more of the following or equivalent certifications preferred: Certified Risk and Information Systems Control (CRISC), Certified Information Systems Security Processional (CISSP), Certified Information Security Manager (CISM), Certified Information System Auditor (CISA), Certified Internal Auditor (CIA), Global Information Assurance Certification (GIAC) in related area, CIPP, CIPT.

• A working knowledge of external control standards like ISO 27001, NIST 800-53, COBIT, etc. and regulatory requirements like GDPR and SOX.
• Skilled in Microsoft Office and M365 products; primarily Word, Excel, PowerPoint, SharePoint, PowerApps, and PowerBI.
• Experience with RSA Archer or other GRC tools.
• Flexibility to work outside of normal business hours when engaging with team members and stakeholders in various time zones.

As part of this role, you will work in a highly coordinated, globally diverse team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer:

• Continuous learning: You will develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We will provide the tools and flexibility, so you can make a significant impact, your way.
• Transformative leadership: We will give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You will be accepted for who you are and empowered to use your voice to help others find theirs.

We ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodations.

EY is committed to being an inclusive employer, and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

Apply now.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Skills and attributes for success

• Demonstrate basic understanding of an industry or sector and be aware of technical issues or assurance risks.
• Execute & document specific review procedures as defined by the engagement teams.
• Build knowledge about risk management which includes understanding significant business processes, regulation applicable to the client, other risks specific to a client’s business.
• Timely identification of accounting issues, clearly documenting the facts and findings, and discuss with GDS senior/Assistant Manager.
• Interact with the global engagement team on a regular basis and develop productive working relationship with them.
• Contribute ideas for improvement by comparing efficiency of review procedures performed across different clients.

To qualify for the role, you must have

• Must be a graduate of BS Accountancy
• Certified Public Accountant is preferred
• Open to Non-CPA & fresh graduates
• 0 to 1 year of relevant experience.
• Basic understanding of accounting and assurance concepts
• Open for a 3-4 months contract

Ideally, you’ll also have

• Strong interpersonal and good written & oral communication skills.
• Proficient with MS office and Outlook.
• Robust logical and reasoning skills.
• Interest in business and commerciality.
• Team player, with the ability to multi-task, flexible and can work under pressure.
• Commitment to continuous learning and proactively implement onto new processes.

What we look for

We want people who understand the challenges of working in a professional services environment and are focused on achieving and delivering the best for our clients.

We offer a competitive compensation & benefits package and different rewards program like awards & recognitions, loyalty awards and travel opportunities.

Apply now.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

This leadership role has multiple dimensions and is a combination of the following:
• Lead and significantly scale up the AI & Data practice of GDS Philippines
• Lead and manage end-to-end AI & Data projects for clients, including problem definition, data acquisition, model development, validation, deployment and monitoring
• Work with client and internal teams to solution/architect complex /large transformative deals in technology
• Own and anchor key accounts in the region and grow the GDS involvement in large numbers for GDS Consulting.
• Demonstrate thought leadership by active participation in AI & Data forums locally and even globally
• Represent GDS AI & Data team to various stakeholders in the country (e.g. community, educational partners, etc.)
• Collaborate with client facing and internal teams to prepare Point of Views, Position Papers

• Drive skilling programs in current team, including training programs, certifications & POCs.
• Coaching and Mentoring – Coaches Managers, Senior consultants, etc. within structured leadership training programs.
• Should be responsible for grooming next generation leaders, including women leaders
• Budget and Planning - Responsible for preparing budgetary outlay and its management during the budget cycle

• Demonstrate strong consulting experience, in-depth business knowledge in Data Engineering, AI and Automation areas of the business
• Ability to sell and deliver large scale consulting engagements with distributed delivery mindset.
• At least 12 years of experience in data engineering, analytics, or artificial intelligence related modelling in the industry
• A university degree or Master’s degree in statistics, mathematics, computer science, engineering, or a related field
• Proficiency in Python, R, SQL, and other data analysis tools and platforms
• High expertise in next generation technologies such as cloud, big data, AI/ML, etc.
• Strong knowledge of analytical modelling required for fields such as logistics & distribution, inventory management, stock policy, optimization, catalogue health etc.
• Experience in architecting and working on end-to-end analytics project lifecycle, including data acquisition, model development, validation, deployment and monitoring
• Proven leadership skills, having led medium to large scale data teams and practices
• Ability to manage clients and stakeholders effectively and build strong relationships
• Excellent presentation and stakeholder management skills

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Service line:Talent Onboarding

Senior Associate

The Opportunity

• We are looking for an enthusiastic and motivated professional who loves to be able to tell a story using a range of data analytics tool, linking insights to the business strategy.
• This is an important role requiring both technical knowledge and business awareness, providing stimulation opportunities for motivated professionals to contribute to the strategic direction to the firm’s vision & strategy

Your Key Responsibilities

• Ability to work with complex information spread across multiple stakeholders
• Design and implement Business Intelligence dashboards that present data in a meaningful and actionable framework
• Interpret employee data to identify significant differences, relationships, and trends in data
• Serve as the domain expert for recruitment data and analytics
• Perform data quality reviews utilizing quality assurance methods to identify problems and errors
• Work on scheduled and adhoc HR onboarding metrics dashboard and report requirements
• Maintain confidentiality and handle sensitive employee data with discretion
• Improve operational efficiencies by identifying opportunities for automation and developing templates
• Be able to manage compliance and audit related activities
• Project management/coordination

Skills and attributes for success

• Bachelor’s/Master’s degree or equivalent experience in MIS
• 5-7 yeas of hands-on experience working on the onboarding end to end process
• Hands on experience to perform and produce analytics
• Experience in - Advanced Power BI
• Experience in managing projects and deployments
• Hands on experience to perform Compliance/audit activities
• Advanced Excel skills including Power Query and VBA
• Interrogate and interpret data, spot errors or anomalies
• Strong belief in utilizing data to make evidence-based business decisions and a commitment to accuracy and quality

Ideally, you’ll also

• Project management skills
• Client management skills
• Solutioning skills
• Knowledge on Success factors HR system is an advantage
• Understanding and experience of working under Agile methodology

What we look for

• Working collaboratively in a team environment
• A self-starter, curious and creative person with desire and passion, to learn, upskill as in when we upgrade
• Open to working with cross-functional teams in a dynamic environment
• Demonstrated ability to influence without authority and thrive in a constantly evolving environment

What we offer you

Professional Development: From entry-level employees to senior leaders, we believe in continuous learning. We offer opportunities to build new skills, take on leadership roles, and connect and grow through mentorship.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

• Resolve customer queries promptly and professionally, ensuring a high standard of customer service is consistently maintained.
• Manage shift operations, including handovers, resource allocation, and ensuring coverage across all support hours.
• Coordinate shift schedules and maintain shift rosters to ensure adequate staffing and smooth transitions between shifts.
• Handle on-call issue management, including responding to urgent incidents outside regular hours, escalating as needed, and ensuring timely resolution.
• Learn new technologies and products, staying updated with the evolving technology landscape to enhance support capabilities.
• Work productively while maintaining exceptional standards in call and data quality.
• Monitor personal support tasks and incoming work via ServiceNow, ensuring timely attention and resolution.
• Review open tickets assigned for updates from requesters and ensure all communications are acknowledged within 24 hours.
• Troubleshoot and resolve issues in line with agreed SLAs and personal expertise.
• Escalate tickets appropriately to vendors, other teams, or support staff when resolution requires external or specialized input.
• Ensure all assigned tickets are updated with clear status descriptions and progress notes.
• Participate in shift handover meetings, documenting key updates, unresolved issues, and action items for the incoming team.
• Maintain on-call logs and incident records, contributing to post-incident reviews and continuous improvement efforts.

Shift Pattern

• Americas – 10:00 PM to 7:00 AM (4:30 PM to 2:00 AM UK time)

• Experience in collaborating and working with cross-functional teams to plan, deliver and execute successfully.
• Experience working in different shifts
• Should have good customer and technology-based support skills.
• Keep process, technical, operational and knowledge (of self) maintained / updated
• Should be excellent in communication (Verbal + Written)

• 3+years customer support experience with technology applications or software’s
• Good knowledge of PC technologies e.g.: Windows, MacOS, Office suite. Etc
• Excellent written and spoken English language skill
• Experience managing user access/product administration & customer management
• Experience tracking work pipeline and deliver as per defined SLA & commitments
• Excellent written and verbal communication with stakeholders across geography

• To think strategically/end-to-end with result-oriented mindset
• To build rapport within the firm and win the trust of the clients

• Software or Marketing technology products
• MS Office tools (Word, Excel, IE); web/production technologies such as HTML, XML, JavaScript, and CSS

What we look for

• Analytical mind-set and problem-solving capability.
• Passionate about new technologies and digital products
• Enthusiastic and self-motivated, with the ability to lead projects proactively.
• Meticulous attention to detail, with an overall passion for continual improvement.
• Innovative and creative, with a logical and methodical approach to problem solving.
• Credible and articulate, with excellent communication, presentation and interpersonal skills.
• Ability to think strategically and guide marketers of different levels with the best practices and industry trends

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success, as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Service Function: GDS Risk Management Services PhilippinesRank: 65
Job Title: Senior AnalystReports to: GCET Supervising Associate

in providing a range of sophisticated services centred on our core competencies of auditing, accounting, finance, tax,
and transactions.
Global Compliance Engagement Testing (GCET) supports the Global Risk Management in conducting compliance testingoutcome of compliance testing to Global, Area and Region stakeholders.compliance framework of the firm.processes including conducting research and analysis to identify any potential non-compliance with policy/guidance or
any potential regulatory breaches. The person shall also be required to assist in other process related requirements.
This is a role that requires incumbent to own and execute a variety of global processes related to compliance
monitoring of engagements across Service Lines on Legal and Regulatory requirements and EY Policy requirements.thinking, logical reasoning, sound verbal and written communication skills, ability to make prompt yet well informed• Conduct research using both systematic and intuitive secondary research techniques
• Study the research findings, draw inferences and conclusions in response to the research requirement
• Use analytical and project management methodology and tools
• Complete all assigned projects/tasks in line with the standard operating procedures and stipulated timelines
• Facilitate and drive the processes to completion
• Perform periodic review of team’s deliverables to evaluate completeness, accuracy, and appropriateness
• Flag issues/potential challenges at appropriate time so that timely action can be initiated
• Develop subject matter expertise in RMS wide process and policies
• Identify and execute opportunities of process improvement and efficiency gains
• Continuously add value to assigned processes and develop solutions for situations that may not have been
previously documented
• Take ownership of a variety of operational activities for seamless functioning of the process
• Provide feedback to the team members and help them move up the learning curve• Drive business development and scope expansion conversations with the Global, Area and Regional Risk
Management and Service Line Quality leadership
• Responsible for addressing and resolving service delivery issues / escalations• Manage performance of the team members from setting goals to assessing performance against goals to
providing performance feedback
• Manage and address potential conflicts amongst the team members
• Work cohesively with the team to address their issues/concerns and maintain a positive working environment
• Ensure adherence to work-flow protocol and tools
• Coordinate training schedules for new and existing members of the team
• Coach and mentor team members for professional development and recommends training requirements to
address perceived gaps
• Identify training, learning and development opportunities for the team members
• Actively participate in RMS (across locations) and RMS Philippines programs and activities• Pledge for quality of output through internal review mechanisms
• Manage day-to-day administrative issues and communicate appropriately to the customers at GDS
• Responsible for achieving customer satisfaction measures / project critical success factors• At least a bachelor’s degree from a reputable institution
• At least 4 years of professional experience
• Exposure of handling international customers/client interaction
• Well-developed analytical, interpersonal, and verbal and written communication skills in English
• Knowledge of artificial intelligence to drive process automation
• Credible experience working in a fast-moving, client-driven environment
• Attention to detail and a solution-oriented approach
• Flexibility to work in business season (when needed)• Experience in MS office suites like Microsoft 365, MS excel, PowerPoint
• Experience in business analytics tool like Power-BI is an advantage
consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you willan ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.
• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help
others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build
trust in the capital markets.
If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Job Summary:

This role manages processes, reviews complex transactions, evaluates and improves processes, and contributes to projects as needed. The work requires extensive knowledge of project management principles. This role requires effective communication using proper terminology, professionalism, and ability to work with vendors and stakeholders, and hold them accountable.

Applications Used: Excel, Visio

Shift: Aligned to the shift timings/schedule of the Region

Responsibilities:
• Perform quarterly audits in accordance with specific work instructions
• Execute improvements in RAID tracker
• Ensure all Vendor/EY shared projects are tracked, progressing and all requirements are met and documented before closure
• Assist with requirements gathering and project management of work instruction changes, gaining approval from proper stakeholders, communicating to affected parties and maintaining correct documentation, following internal team protocols
• Assist with other projects (i.e. new state forms), as required
• Manage tasks and activities in a timely manner and accountable for desired outcomes with limited supervision
• Prepare and/or generate status reports using Project Management tools and other firm standard software
• Develop and manage client relationships and expectations
• Perform specialized and complex tasks and contribute to projects
• Manage escalations in a timely manner. Identify potential risks, analyze them, and take preventative steps to reduce or mitigate the impact of these risks on the project.
• Identify and share process improvement ideas with leadership and implement approved process improvements
• Proactively communicate questions and concerns with leadership
• Updates to Operations Project Tracker and to Operations Team Huddle OneNote

Analytical/Decision Making Responsibilities:
• Demonstrate analytical skills, effective problem solving, and decision making in daily operations
• Use analytical discoveries to improve the stakeholder experience
• Follow through on commitments and accept ownership of results

Knowledge and Skills Requirements:
• Understand the expectations of clients and deliver exceptional client service
• Excellent interpersonal, communication (verbal and written) and collaboration skills
• Demonstrate advanced proficiency with Firm standard technology including Microsoft Excel, Word, PowerPoint, Outlook, Success Factors, and other related applications
• Ability to prioritize workload, complete multiple tasks simultaneously, meet deadlines, and function independently while exercising sound judgment
• Interact effectively and maintain a positive demeanor in a fast-paced environment while demonstrating tact and diplomacy
• Highly skilled attention to detail and self-assurance of quality of work performed and/or reviewed
• Demonstrate strong teaming, relationship building, and organizational skills
• Take initiative on new opportunities and follow through on current commitments
• The ability to negotiate with stakeholders, suppliers, and team members to achieve the best outcomes for the project.
• Strong leadership skills to motivate, inspire, and guide team members. This includes the ability to resolve conflicts, make decisions, and foster a positive team environment.

Other requirements:
• Working hours, flexible work arrangements, and time off may be limited during specific times due to business demands
• Overtime must be approved in advance
• Flexible work arrangements and time-off may be limited due to business demands.

Job Requirements:

• Bachelor’s degree / Post Grad in business or HR related discipline preferred
• Preference will be given for those with HR Specialisation
• Project Management Certification (PMP or equivalent) preferred

• Minimum 8 years of HR experience, including Talent project management
• Previous experience of working with or in a Talent Shared Services model
• Prior experience of working within an onshore/offshore model
• Demonstrable experience in conducting internal and external analysis to understand trends, develop and share insights and best practices
• Demonstrable experience of working in fast-paced, ambiguous, stressful environments to deliver required results
• Demonstrable experience in closely related Talent management, consulting, or operations role
• Demonstrable experience of collaborating with Talent colleagues and businesses to understand needs and shape solutions
• Comfort and/or experience working in globally dispersed teams to deliver services, processes, and standards
• Experience in delivering/facilitating internal operations processes to drive intended outcomes

This job description is intended as a guide to reflect the principal functions of the job. However, it is not an all-inclusive listing of the required job functions and functions may vary depending on the particular geographic location of the job and/or the manager. Further, the job description is subject to change at the discretion of management.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.