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דרושים Markets & Business Development Associate ב-Ey ב-Malaysia, Kuala Lumpur

מצאו את ההתאמה המושלמת עבורכם עם אקספוינט! חפשו הזדמנויות עבודה בתור Markets & Business Development Associate ב-Malaysia, Kuala Lumpur והצטרפו לרשת החברות המובילות בתעשיית ההייטק, כמו Ey. הירשמו עכשיו ומצאו את עבודת החלומות שלך עם אקספוינט!
חברה (1)
אופי המשרה
קטגוריות תפקיד
שם תפקיד (1)
Malaysia
Kuala Lumpur
נמצאו 79 משרות
08.10.2025
EY

EY Technology Consulting - Digital Strategy Senior Associate Malaysia, Kuala Lumpur

Limitless High-tech career opportunities - Expoint
תיאור:

Application Support Specialists


perform technical production support activities on in-scope applications. Scope of production activities include
but are not limited to: Incident Management, Problem Management, Service Request Management, and Service

Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all the qualifications but have adjacent and/or sufficient experience.


Your key responsibilities

• Act as a point of contact between the client and the application support center
• Monitor jobs, production processes, systems availability, latency and overall system health
• Create Incidents / Service Requests /Problem ticket and assign to teams
• Create application incident reports
• Perform initial analysis and resolution for the layers defined in scope
• Establish understanding of application, platform layers defined in scope
• Analyze, identify issues, conduct investigation of functional/technical bugs, service failures, operational
problems and provide acceptable workaround or resolutions to identified issues/defects
• Escalate further to L3 within a reasonable period with analysis and findings
• Triage, resolve, and conduct RCA
• Handle major incidents and joined SWAT calls
• Identification, classification, prioritization, and remediation of system issues
• Produce reports on defect/problem reporting data
• Build tools or establish processes to quickly triage issues and discover failures across the technology stack
• Analyze service performance and implement adjustments to mitigate risk and/or prevent issue recurrence
• Create and update support knowledge database
• Lead the documentation process for overall application support


Common Responsibilities and Expectations

• Work and closely collaborate with client teams (business and IT) as well as 3rd party vendors on a regular• Provide responses to functional / technical queries,
• Perform periodic application maintenance
• Participate and provide support on various application migration activities
• Propose and/or participate in any support team continuous improvement initiatives and implement these
improvements, as needed
• Understand the use of service delivery metrics
• Monitor and report on regular production activities, which are subject to Service Level Agreement (SLA) or
Operational Level Agreement (OLA) such as job activity, transaction processing, network activity, database

Skills and attributes for success

• Ability to work in a fast-paced production environment
• Excellent analysis and troubleshooting skills
• Ability to work independently and as part of a team with minimum supervision
• Understanding of software development lifecycle and best practices
• Excellent communication skills (written and spoken English)
• Ideally has experience in working for large Financial Services client
• Keen attention to detail
• Have exposure to working in shifts (APAC and EMEA) and/or weekend shift/on-call support
• Has successfully demonstrated domain of most skills and technologies on several relevant projects
• Exposure to various job and process monitoring tools


Must Have:
• Strong experience in software engineering with a focus on Unix/Linux, Java environments
• Proficient in Java and able to go into code to investigate and fix issues
• Strong scripting skills in Shell, Bash, or similar, can read scripts or do scripting, and know the key commands
• Hands-on experience with Azure services like Azure VMs, Azure Functions, Azure storage, App Services, Azure Key Vault, Azure monitor, Log analytics and network watcher
• Good understanding of MQ/Kafka
• Able to create/update SQL queries to analyze/extract data
• Experience with tools such as Control-M or similar for job monitoring
• Good knowledge of APIs
• ServiceNow or similar ticketing tool
• Knowledge of Derivatives or Equity Trade is preferred
• ITIL Processes (Incident/Change/Problem Management)
• Education: Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field


Nice to have:
• Configuration of Dynatrace or any monitoring & observability tools
• Azure DevOps or Github Actions
• CI/CD tools (Azure Devops, Jenkins, etc.)
• Alteryx or similar technology


What we look for


achieve their goals. We look for high performers, who consistently deliver quality work while continually looking for ways to improve.

We want people who understand the challenges of working in a professional services environment and are focused
on achieving and delivering the best for our clients. We want people who have a clear sense of personal and
professional accountability and know how to build relationships by doing the right thing.

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to acquire new knowledge and skills to progress your career
• Engaging culture that promotes work-life balance and personal effectiveness

As a global leader in assurance, tax, transaction and consulting services, we’re using the finance products,
expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in
giving you the training, opportunities and creative freedom to make things better. Whenever you join, however


Apply now.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Expand
08.10.2025
EY

EY EY-Parthenon Senior Associate - Financial Diligence Malaysia, Kuala Lumpur

Limitless High-tech career opportunities - Expoint
תיאור:

You will be working in teams with experienced due diligence professionals, where you will learn and develop the skills you need to perform due diligence in a range of situations and sectors. There is the opportunity for and likelihood of travel within ASEAN. When working on projects you will almost always be working as part of a wider cross service line team.

Your key responsibilities
As an Senior Associate within the Transaction Diligence team, you will:
• Participate in due diligence engagements related to transactions involving private equity investor groups and strategic corporate buyers
• Analyse the financial and operational results of companies targeted for sale by reviewing accounting records and participating in interviews with management
• Work effectively as a team member by demonstrating your commitment to quality, sharing responsibility, providing support, maintaining communication and updating senior team members on progress.
• Prepare analyses of historical and pro forma financial information to assess trends and fluctuations that may impact cash flow requirements and deal valuation
• Perform industry and company research utilizing online tools and publicly available information
• Assist in researching technical accounting issues to evaluate implications on transaction valuation and structuring
• Assist in preparing reports and schedules that will be delivered to clients and other parties
• Develop and maintain productive working relationships with client personnel

Skills and attributes for success
• Strong analytical and problem-solving skills
• Strong drive to excel professionally, and to guide and motivate others
• Advanced written and verbal communication skills
• Dedicated, innovative, resourceful, analytical and able to work under pressure
• Foster an efficient, innovative and team-oriented work environment

To qualify for the role you must have
• A bachelor’s degree with a minimum of 2 years of professional audit experience, preferably with previous due diligence exposure
• Strong analytical skills, able to analyse financial and non-financial information to formulate views and conclusions
• Strong presentation and report writing skills

Ideally, you’ll also have
• Transactions/auditing experience
• Client facing experience from a professional services background

What we look for
Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident leader/team player equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If you’re ready to take on a wide range of responsibilities, and are committed to seeking out new ways to make a difference, this role is for you.

What we offer
EY offers a competitive remuneration package commensurate with your work experience, where you will be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements (FWA), as needed, guided by our FWA Policy. Plus, we offer:
Continuous learning:You’ll develop the mindset and skills to navigate whatever comes next.
Success as defined by you:We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

Transformative leadership:We’ll give you the insights, coaching and confidence to be the leader the world needs.

•You’ll be embraced for who you are and empowered to use your voice to help others find theirs

Expand
08.10.2025
EY

EY Tax - International Corporate Advisory Associate/Senior Asso... Malaysia, Kuala Lumpur

Limitless High-tech career opportunities - Expoint
תיאור:

You’ll see plenty of recent growth and investment – and you’ll see that reflected in your career. It’s no exaggeration to say you’ll be working on highly publicized projects. The field of tax planning is constantly changing as new laws, regulations and technologies enter the fold, and this is your opportunity to be part of that development. With our range of service in ITTS, you will have the opportunity to participate in cross competency trainings to help develop your career through a broad scope of engagements, mentoring and formal learning.

Your key responsibilities

As a Senior Associate within the International Corporate Tax Advisory team, you will be:

  • Identifying and answering complex domestic and international tax issues
  • Providing technical tax advice and planning services to a portfolio of projects
  • Building long-lasting relationships with our clients, developing your understanding of their unique needs and requirements
  • Constantly developing your own knowledge, maintaining your status as a trusted advisor by monitoring emerging trends, technologies and practices

Skills and attributes for success

  • Strong analytical and problem-solving skills
  • Strong drive to excel professionally, and to guide and motivate others
  • Advanced written and verbal communication skills
  • Dedicated, innovative, resourceful, analytical and able to work under pressure
  • Foster an efficient, innovative and team-oriented work environment

To qualify for the role you must have

  • A bachelor’s degree with a minimum of 3-4 years of work experience in international tax, tax advisory or a related field
  • Inbound and outbound transaction consulting with international tax research, planning and compliance experience and/or tax due diligence, deal structuring, and post-acquisition planning experience.
  • Ability to succinctly and clearly communicate complex tax concepts to clients

Ideally, you’ll also have

  • A professional qualification in tax
  • Client facing experience from a professional services background

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If you’re ready to take on a wide range of responsibilities, and are committed to seeking out new ways to make a difference, this role is for you.

EY offers a competitive remuneration package commensurate with your work experience, where you will be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements (FWA), as needed, guided by our FWA Policy. Plus, we offer:

  • Continuous learning:You’ll develop the mindset and skills to navigate whatever comes next.
  • Success as defined by you:We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
  • Transformative leadership:We’ll give you the insights, coaching and confidence to be the leader the world needs.
  • Diverse and inclusive culture:You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Expand
08.10.2025
EY

EY Indirect Tax Senior Associate Malaysia, Kuala Lumpur

Limitless High-tech career opportunities - Expoint
תיאור:

A career in our FSO Enterprise Risk Consulting practice, will provide you with the opportunity to help clients seize essential advantages by working alongside business leaders to solve their toughest problems and capture their greatest opportunities.

Requirements

  • Minimum Bachelor’s degree from reputable overseas and local universities, majoring in Accounting, Finance, or related fields
  • Minimum GPA 3.00 out of 4.00 or equivalent
  • 3-5 years of related working experience, preferably in:
    • Management Consulting,
    • IT Consulting,
    • Big-4 firms,
    • Banking, or
    • Insurance
  • Has exposure to work/project in financial services industry
  • Fluency in English both written and verbal is mandatory
  • Comfortable with working in fast-paced environment
  • Confident in communication skill, both in terms of interpersonal and public speaking
  • Strong leadership and teamwork across countries collaboration
  • Strong project management with multiple projects and diverse team members
  • Knowledge of project management with agile, traditional and hybrid methodologies
  • Comfortable with working in fast-paced environment
  • Solid analytical skills
  • Have risk certification(s) will be an advantage


Responsibilities

  • Key responsibilities will include mobilizing and overseeing the end-to-end delivery of risk management and regulatory change related advisory engagements.
  • Driving the development of new propositions and contributing towards the development of the broader staff complement in terms of risk management skills.
  • Identifying the impact of risk related regulatory change and supporting clients to adapt to the challenges the new regulatory landscape presents.
  • Develop and implement risk management strategies and plans
  • Conduct risk assessments, including reviewing internal controls and identifying potential areas of exposure
  • Work closely with mid-to senior-level stakeholders to provide status updates and progress reports on project deliverables.
  • Set up project plan including budget and resource allocation, manage and track project economics in accordance with the approved pricing parameters.
  • Take responsibility for management of project teams and will mentor team members to help them in their career progression.
  • Lead the development of proposals, presentations, and publications in response to market demands.
  • Acting as a deep risk management 'subject matter role'.
  • Relationship building and networking with clients and internally across EY
  • Lead teams to deliver impact to clients through the project by using a business-oriented mindset and use data-driven solutions to drive transformation agenda and achieve results.
  • Develop high-performing teams through challenging and meaningful opportunities and recognize them for the impact that they make.
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08.10.2025
EY

EY GCR - Payroll Operate Services Associate/ Senior Associate Malaysia, Kuala Lumpur

Limitless High-tech career opportunities - Expoint
תיאור:

Modern tax regulations are highly complex and dynamic. As one of our Global Compliance and Reporting professionals, you'll help clients meet the increasing and ever more complex demand for tax compliance, reporting and advisory services within organizations.

We are currently seeking high-potential Payroll Associate/Consultant to deliver exceptional client service and enable the continued growth of Payroll Operate Services practice. You will develop your career by teaming with other professionals to deliver on our promises to all of our stakeholders, and in so doing, you will play a critical role in building a better working world for our people, for our clients and for our communities.

Your key responsibilities

  • Perform monthly payroll in accordance to the Malaysia statutory requirements
  • Ensure the timely and accurate collection, calculation and submission of monthly payroll data
  • Demonstrate professionalism through a positive and cooperative attitude and by maintaining the confidential and proprietary nature of client relationships and related work products and responding to queries from clients and internal stakeholders on a timely manner
  • Ensure the payroll processes/procedure documentation is relevant, up-to-date and is used at all times
  • Take ownership of tasks while having a strong ability to work under pressure and to strict deadlines

Skills and attribute to success

  • Ability to work independently with minimum supervision
  • Strong sense of urgency with great organizational skills to prioritise tasks and meet deadlines
  • Meticulous, resourceful and reliable
  • Numerically inclined with good analytical and problem solving skills
  • Strong interpersonal, communication, presentation and organizational skills
  • Strong spreadsheet skills (MS Excel essential) and good knowledge of MS Word

To qualify for the role you must have

  • A bachelor’s degree in related field
  • 1 to 2 years of work experience in local payroll / human resources experience
  • Understanding of payroll or other related finance activities
  • Detail oriented with strong numeric skills and be capable to work independently in a fast pace operational environment
  • Excellent knowledge of computer skill including MS Office and MS Excel

Ideally, you’ll also have

  • Experience working in a professional commercial environment

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If you’re ready to take on a wide range of responsibilities and are committed to seeking out new ways to make a difference, this role is for you.

What we offer

EY offers a competitive remuneration package commensurate with your work experience, where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements (FWA), where this may be needed, guided by our FWA Policy. Plus, we offer:

  • Continuous learning:You’ll develop the mindset and skills to navigate whatever comes next.
  • Success as defined by you:We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
  • Transformative leadership:We’ll give you the insights, coaching and confidence to be the leader the world needs.
  • Diverse and inclusive culture:You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Expand
08.10.2025
EY

EY Business Tax Services - Policy & Controversy Malaysia, Kuala Lumpur

Limitless High-tech career opportunities - Expoint
תיאור:

for the third consecutive year, certified as afor a second year in a row, and awarded as

future-focused skillsand equip you withworld-class experiencesthrough coaching and training programs as well as the use ofadvanced technology and AI. We’ll fuel you and your extraordinary talents in a

over 2.600 professionals in Greece, to experience great flexibility under ourhybrid operating modelacross our offices in Athens, Patras, and Thessaloniki and help to


Your key responsibilities

In this high visibility position as a Consultant - Senior Consultant you will take part in challenging global / regional / local projects and you will:

  • Drive change: Your strategic insights and analytical prowess will be the driving force behind transformative projects that reshape businesses from the ground up. You will challenge the status quo, push boundaries, and introduce new ways of thinking that catalyze growth and efficiency.
  • Transform organizations: With a keen eye for optimization and a passion for progress, you will help design and implement cutting-edge solutions that redefine business models, enhance customer experiences, and streamline operations. Your work will be the cornerstone of our clients' competitive advantage in an ever-evolving market.
  • Experience high visibility: As a member of the Business Transformation team, your contributions will be in the spotlight, showcasing your talent and impact to the wider organization and our clients. Your success stories will be shared, inspiring change across industries.
  • Join a high performing team: Join a cohort of high-caliber professionals who are as driven as you are. Together, we will collaborate, innovate, and set new benchmarks for excellence. The collective ambition of the team will not only propel our clients forward but also accelerate your personal and professional growth.
  • Enjoy an ambitious culture

Skills and attributes for success

  • Good organizational and time management skills with the ability to prioritize and complete multiple complex projects under tight deadlines
  • Excellent interpersonal skills and ability to work effectively within a team
  • Ability to develop presentations that are clear and impactful, translating EY advisory services into meaningful valued propositions for clients
  • Strong analytical / problem solving and attention to detail skills with a logical and methodical approach
  • A passion and motivation to provide high quality service to our clients
  • Excellent business acumen and commercial awareness
  • Excellent academic background, including a Bachelor and Master degree in Engineering, Mathematics, Economics, Finance or other related field with strong quantitative focus
  • Up to 6 years of relevant professional experience
  • Strong communication, presentation and writing skills in English and Greek
  • Strong drive to excel professionally
  • Foster an efficient, innovative and team-oriented work environment

Ideally, you’ll also have

  • Experience from working in a multinational environment or consulting firm
  • Experience in one or more of the following: Transformation programs, customer experience, value proposition definition, product portfolio review, revenue improvement and cost reduction initiatives, innovation initiatives, customer and industry research
  • Experience in the financial services sector
  • Client facing experience from a professional services background

Ability to Shape your Future with Confidence by:

  • Developing your professional growth:
    • You'll have unlimited access to educational platforms, EY Badges and EY Degrees, alongside support for certifications. You will experience personalized coaching and feedback, and gain exposure to international projects, through our expansive global network, empowering you to define and achieve your own success.
    • Dive into our innovative GenAI ecosystem, designed to enhance your EY journey and support your career growth. These advanced AI tools will empower you to focus on higher-value work and meaningful interactions, enriching your professional experience like never before.
  • Empowering your personal fulfilment: We focus on your financial, social, mental and physical wellbeing.
    • Our competitive rewards package, depending on your experience, includes cutting-edge technological equipment, ticket restaurant vouchers, a private health and life insurance scheme, income protection and an exclusive EY benefits club card that provides a wide range of discounts, offers and promotions.
    • Our flexible working arrangement (hybrid model) is defined based on your own preferences and team’s needs, and we enjoy other initiatives such as summer short Fridays and an EY Day Off.
    • Our commitment to a sustainable way of operating, encourages volunteerism, promotes sustainable practices and offers opportunities for you to create a positive societal impact.
    • Our pride lies in working at EY as one of the most recognized employers in Greece through our multiple awards received over the last 3 years (Top Employer, Great Place to Work and Best Workplace in Professional Services & Consulting).
  • Fueling an inclusive culture: We prioritize a diverse, equitable and inclusive environment, where you’ll be embraced for who you are and empowered to use your voice to help others find theirs.
Expand
08.10.2025
EY

EY Business Consulting - Design Transformation Malaysia, Kuala Lumpur

Limitless High-tech career opportunities - Expoint
תיאור:

The Role

As a Manager/Senior Manager, you will lead our project teams, orchestrating day-to-day operations while fostering client relationships. Your responsibilities will encompass guiding, inspiring, and influencing project direction, alongside mentoring team members. You will champion the design and execution of complex workstreams and solutions, delivering impactful results. Experience in leading client workshops, design sessions, and customer research clinics is essential. Thriving in dynamic environments, you will navigate ambiguity with agility and pace.

Key Responsibilities

  • Identify and define business needs through adept leadership in discussions, meetings, and workshops.
  • Craft business experience journeys across diverse sectors, pinpointing opportunities and process re-engineering for enhancement and optimization.
  • Recommend process improvements and/or technology-based solutions to address a client or organization’s business needs, leveraging insights gathered from the client to determine their challenges and priorities.
  • Desing end-to-end recommendations and initiative roadmap, combining process, people, data and technology components that are aligned with business objectives, ultimately enhancing efficiency, reducing costs, driving business operations, employee and/or customer experience improvements.
  • Strengthen stakeholder engagement by fostering strong relationships and ensuring alignment throughout the project lifecycle.
  • Lead intricate business design workstreams and teams, ensuring delivery aligns with quality, time, and budget expectations.
  • Cultivate a collaborative and high-performing team culture, nurturing talent and driving excellence.
  • Contribute to advancing the Business Design and Transformation practice through industry events, thought leadership, and innovative methodologies.
  • Lead multifunctional teams in identifying business gaps, performing current state analysis, and designing solutions.

Skills and Attributes

  • Strategic Thinking: Ability to analyze complex business problems and devise strategic solutions that align with the client's long-term goals and objectives.
  • Business Acumen: Deep understanding of industry trends, competitive landscapes, and business processes, enabling informed decision-making and value-driven recommendations.
  • Innovative Problem-Solving: Creative approach to problem-solving, using design thinking methodologies and innovative tools to develop tailored solutions that address unique client challenges.
  • Data Analysis and Insights: Seasoned in leveraging data analytics to extract meaningful insights, identify opportunities, and drive data-driven decision-making throughout the transformation journey.
  • Stakeholder Management: Strong interpersonal skills to build and maintain relationships with key stakeholders at various levels within client organizations, fostering trust and collaboration.
  • Communication Skills: Excellent verbal and written communication skills to effectively convey complex ideas, facilitate workshops, and present findings to diverse audiences, including executives.
  • Team Leadership: Proven ability to lead diverse teams, foster collaboration, and inspire high performance, driving successful project outcomes while nurturing talent and promoting a culture of continuous learning and development.
  • Change Management: Proficiency in guiding organizations through large-scale transformations by effectively managing resistance, driving adoption, and ensuring sustainable change.

Qualifications

  • Bachelor’s or master’s degree with 4-10 years of experience in customer-facing roles with problem-solving capacities.
  • Experience in business consulting, preferably within leading consultancy firms or energy companies, designing or delivering business-led and technology enabled transformation projects.
  • Familiarity with technology, digital and data analytics solutions.

Preferred Qualifications

  • Sector-specific customer experience knowledge, especially in the energy, infrastructure, construction, or engineering sectors.
  • Familiarity with Agile and/or traditional project management methodologies.
  • Understanding of product management and development lifecycles.
  • Proficiency in Design Thinking, UI/UX concepts.

What We Seek

We seek highly motivated individuals with excellent problem-solving skills, adept at prioritizing shifting workloads in dynamic industries. Effective communicators and confident leaders with strong people management skills will excel in this role. If you are eager to undertake diverse responsibilities and are committed to driving positive change, we encourage you to apply.

EY offers a competitive remuneration package commensurate with your work experience, where you will be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements (FWA), as needed, guided by our FWA Policy. Plus, we offer:

  • Continuous learning:You’ll develop the mindset and skills to navigate whatever comes next.
  • Success as defined by you:We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
  • Transformative leadership:We’ll give you the insights, coaching and confidence to be the leader the world needs.
  • Diverse and inclusive culture:You’ll be embraced for who you are and empowered to use your voice to help others find theirs.


If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Expand
Limitless High-tech career opportunities - Expoint
תיאור:

Application Support Specialists


perform technical production support activities on in-scope applications. Scope of production activities include
but are not limited to: Incident Management, Problem Management, Service Request Management, and Service

Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all the qualifications but have adjacent and/or sufficient experience.


Your key responsibilities

• Act as a point of contact between the client and the application support center
• Monitor jobs, production processes, systems availability, latency and overall system health
• Create Incidents / Service Requests /Problem ticket and assign to teams
• Create application incident reports
• Perform initial analysis and resolution for the layers defined in scope
• Establish understanding of application, platform layers defined in scope
• Analyze, identify issues, conduct investigation of functional/technical bugs, service failures, operational
problems and provide acceptable workaround or resolutions to identified issues/defects
• Escalate further to L3 within a reasonable period with analysis and findings
• Triage, resolve, and conduct RCA
• Handle major incidents and joined SWAT calls
• Identification, classification, prioritization, and remediation of system issues
• Produce reports on defect/problem reporting data
• Build tools or establish processes to quickly triage issues and discover failures across the technology stack
• Analyze service performance and implement adjustments to mitigate risk and/or prevent issue recurrence
• Create and update support knowledge database
• Lead the documentation process for overall application support


Common Responsibilities and Expectations

• Work and closely collaborate with client teams (business and IT) as well as 3rd party vendors on a regular• Provide responses to functional / technical queries,
• Perform periodic application maintenance
• Participate and provide support on various application migration activities
• Propose and/or participate in any support team continuous improvement initiatives and implement these
improvements, as needed
• Understand the use of service delivery metrics
• Monitor and report on regular production activities, which are subject to Service Level Agreement (SLA) or
Operational Level Agreement (OLA) such as job activity, transaction processing, network activity, database

Skills and attributes for success

• Ability to work in a fast-paced production environment
• Excellent analysis and troubleshooting skills
• Ability to work independently and as part of a team with minimum supervision
• Understanding of software development lifecycle and best practices
• Excellent communication skills (written and spoken English)
• Ideally has experience in working for large Financial Services client
• Keen attention to detail
• Have exposure to working in shifts (APAC and EMEA) and/or weekend shift/on-call support
• Has successfully demonstrated domain of most skills and technologies on several relevant projects
• Exposure to various job and process monitoring tools


Must Have:
• Strong experience in software engineering with a focus on Unix/Linux, Java environments
• Proficient in Java and able to go into code to investigate and fix issues
• Strong scripting skills in Shell, Bash, or similar, can read scripts or do scripting, and know the key commands
• Hands-on experience with Azure services like Azure VMs, Azure Functions, Azure storage, App Services, Azure Key Vault, Azure monitor, Log analytics and network watcher
• Good understanding of MQ/Kafka
• Able to create/update SQL queries to analyze/extract data
• Experience with tools such as Control-M or similar for job monitoring
• Good knowledge of APIs
• ServiceNow or similar ticketing tool
• Knowledge of Derivatives or Equity Trade is preferred
• ITIL Processes (Incident/Change/Problem Management)
• Education: Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field


Nice to have:
• Configuration of Dynatrace or any monitoring & observability tools
• Azure DevOps or Github Actions
• CI/CD tools (Azure Devops, Jenkins, etc.)
• Alteryx or similar technology


What we look for


achieve their goals. We look for high performers, who consistently deliver quality work while continually looking for ways to improve.

We want people who understand the challenges of working in a professional services environment and are focused
on achieving and delivering the best for our clients. We want people who have a clear sense of personal and
professional accountability and know how to build relationships by doing the right thing.

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to acquire new knowledge and skills to progress your career
• Engaging culture that promotes work-life balance and personal effectiveness

As a global leader in assurance, tax, transaction and consulting services, we’re using the finance products,
expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in
giving you the training, opportunities and creative freedom to make things better. Whenever you join, however


Apply now.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

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בואו למצוא את עבודת החלומות שלכם בהייטק עם אקספוינט. באמצעות הפלטפורמה שלנו תוכל לחפש בקלות הזדמנויות Markets & Business Development Associate בחברת Ey ב-Malaysia, Kuala Lumpur. בין אם אתם מחפשים אתגר חדש ובין אם אתם רוצים לעבוד עם ארגון ספציפי בתפקיד מסוים, Expoint מקלה על מציאת התאמת העבודה המושלמת עבורכם. התחברו לחברות מובילות באזור שלכם עוד היום וקדמו את קריירת ההייטק שלכם! הירשמו היום ועשו את הצעד הבא במסע הקריירה שלכם בעזרת אקספוינט.